{"id":172750,"date":"2026-05-19T18:24:31","date_gmt":"2026-05-19T16:24:32","guid":{"rendered":"https:\/\/prohoster.info\/blog\/novosti-interneta\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij"},"modified":"2026-05-19T18:24:31","modified_gmt":"2026-05-19T16:24:32","slug":"incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","status":"publish","type":"post","link":"https:\/\/prohoster.info\/cs\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","title":{"rendered":"IncidentRelay \u2014 open system for organizing shifts and routing alerts","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Byl zve\u0159ejn\u011bn projekt IncidentRelay, kter\u00fd vyv\u00edj\u00ed otev\u0159en\u00fd syst\u00e9m pro organizaci pohotovost\u00ed, sm\u011brov\u00e1n\u00ed upozorn\u011bn\u00ed a spr\u00e1vu incident\u016f, spu\u0161t\u011bn\u00fd na vlastn\u00edm serveru (self-hosted). Projekt je zam\u011b\u0159en na t\u00fdmy SRE, DevOps a infrastruktury, kter\u00e9 pot\u0159ebuj\u00ed lok\u00e1ln\u011b nasadit alternativu k SaaS slu\u017eb\u00e1m pro spr\u00e1vu pohotovosti (on-call management), aplikaci eskala\u010dn\u00edch politik a reakci na incidenty. K\u00f3d projektu je naps\u00e1n v Pythonu a je dostupn\u00fd pod licenc\u00ed MIT. <\/p>\n

IncidentRelay p\u0159ij\u00edm\u00e1 ud\u00e1losti z monitorovac\u00edch syst\u00e9m\u016f, porovn\u00e1v\u00e1 je s pravidly sm\u011brov\u00e1n\u00ed a doru\u010duje ozn\u00e1men\u00ed odpov\u011bdn\u00fdm pohotovostn\u00edm pracovn\u00edk\u016fm nebo t\u00fdm\u016fm. Syst\u00e9m implementuje rozvrhy pohotovost\u00ed, rotace, p\u0159edefinov\u00e1n\u00ed sm\u011bn, potvrzen\u00ed p\u0159\u00edjmu incidentu, p\u0159echod incidentu do resolved, p\u0159ipom\u00ednky, eskalace a silences pro potla\u010den\u00ed zn\u00e1m\u00fdch nebo pl\u00e1novan\u00fdch ud\u00e1lost\u00ed. <\/p>\n

Podporuje p\u0159\u00edjem ud\u00e1lost\u00ed z Prometheus Alertmanager, Zabbix a libovoln\u00fdch webhook\u016f. Pro odes\u00edl\u00e1n\u00ed ozn\u00e1men\u00ed jsou k dispozici kan\u00e1ly Mattermost, Telegram, email, webhook a hlasov\u00ed poskytovatel\u00e9. V Mattermost a Telegram mohou ozn\u00e1men\u00ed obsahovat akce pro potvrzen\u00ed a vy\u0159e\u0161en\u00ed probl\u00e9mu, co\u017e umo\u017e\u0148uje zpracov\u00e1n\u00ed incidentu bez p\u0159echodu do samostatn\u00e9ho rozhran\u00ed. <\/p>\n

V IncidentRelay je implementov\u00e1n model d\u011blen\u00ed p\u0159\u00edstupu podle skupin a t\u00fdm\u016f. To umo\u017e\u0148uje odd\u011blen\u00ed viditelnosti rozvrh\u016f, tras, kan\u00e1l\u016f ozn\u00e1men\u00ed a alert\u016f mezi r\u016fzn\u00fdmi t\u00fdmy. Pro automatizaci je k dispozici HTTP API a pro integrace se pou\u017e\u00edvaj\u00ed bearer tokeny a route tokeny. <\/p>\n

Projekt m\u016f\u017ee slou\u017eit jako prost\u0159edn\u00ed vrstva mezi monitorovac\u00edmi syst\u00e9my a kan\u00e1ly ozn\u00e1men\u00ed: Alertmanager nebo Zabbix ode\u0161le ud\u00e1lost do IncidentRelay, pot\u00e9 syst\u00e9m ur\u010d\u00ed t\u00fdm, aktu\u00e1ln\u00edho pohotovostn\u00edho pracovn\u00edka, aplikuje pravidla sm\u011brov\u00e1n\u00ed a ode\u0161le ozn\u00e1men\u00ed do po\u017eadovan\u00e9ho kan\u00e1lu. Pro nepotvrzen\u00e9 incidenty mohou b\u00fdt prov\u00e1d\u011bny opakovan\u00e9 p\u0159ipom\u00ednky a eskalace na dal\u0161\u00edho \u00fa\u010dastn\u00edka rotace.

\"IncidentRelay<\/center>
\"IncidentRelay<\/center>
\n
Zdroj: opennet.ru<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d \u043f\u0440\u043e\u0435\u043a\u0442 IncidentRelay, \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0449\u0438\u0439 \u043e\u0442\u043a\u0440\u044b\u0442\u0443\u044e \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432, \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 \u0438 \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u044f \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432, \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0435\u043c\u0443\u044e \u043d\u0430 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u043c \u0441\u0435\u0440\u0432\u0435\u0440\u0435 (self-hosted). \u041f\u0440\u043e\u0435\u043a\u0442 \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d \u043d\u0430 SRE, DevOps \u0438 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u043d\u044b\u0435 \u043a\u043e\u043c\u0430\u043d\u0434\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u043c \u0442\u0440\u0435\u0431\u0443\u0435\u0442\u0441\u044f \u043b\u043e\u043a\u0430\u043b\u044c\u043d\u043e \u0440\u0430\u0437\u0432\u043e\u0440\u0430\u0447\u0438\u0432\u0430\u0435\u043c\u0430\u044f \u0430\u043b\u044c\u0442\u0435\u0440\u043d\u0430\u0442\u0438\u0432\u0430 SaaS-\u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c \u0434\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432\u043e\u043c (on-call management), \u043f\u0440\u0438\u043c\u0435\u043d\u0435\u043d\u0438\u044f \u043f\u043e\u043b\u0438\u0442\u0438\u043a \u044d\u0441\u043a\u0430\u043b\u0430\u0446\u0438\u0438 \u0438 \u0440\u0435\u0430\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043d\u0430 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b. \u041a\u043e\u0434 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 \u043d\u0430\u043f\u0438\u0441\u0430\u043d \u043d\u0430 Python \u0438 \u0440\u0430\u0441\u043f\u0440\u043e\u0441\u0442\u0440\u0430\u043d\u044f\u0435\u0442\u0441\u044f \u043f\u043e\u0434 \u043b\u0438\u0446\u0435\u043d\u0437\u0438\u0435\u0439 MIT. […]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":8,"featured_media":172751,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-172750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n","aioseo_head_json":{"title":"\ud83e\udd47IncidentRelay \u2014 otev\u0159en\u00fd syst\u00e9m pro organizaci sm\u011bn a sm\u011brov\u00e1n\u00ed upozorn\u011bn\u00ed | ProHoster","description":"Byl zve\u0159ejn\u011bn projekt IncidentRelay, kter\u00fd vyv\u00edj\u00ed otev\u0159en\u00fd syst\u00e9m pro organizaci pohotovost\u00ed, sm\u011brov\u00e1n\u00ed upozorn\u011bn\u00ed a spr\u00e1vu incident\u016f, spu\u0161t\u011bn\u00fd na vlastn\u00edm serveru (self-hosted).","canonical_url":"https:\/\/prohoster.info\/cs\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null,"og:locale":"cs_CZ","og:site_name":"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b","og:type":"article","og:title":"\ud83e\udd47IncidentRelay \u2014 \u043e\u0442\u043a\u0440\u044b\u0442\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432 \u0438 \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 | ProHoster","og:description":"\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d \u043f\u0440\u043e\u0435\u043a\u0442 IncidentRelay, \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0449\u0438\u0439 \u043e\u0442\u043a\u0440\u044b\u0442\u0443\u044e \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432, \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 \u0438 \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u044f \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432, \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0435\u043c\u0443\u044e \u043d\u0430 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u043c \u0441\u0435\u0440\u0432\u0435\u0440\u0435 (self-hosted).","og:url":"https:\/\/prohoster.info\/cs\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","og:image":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:secure_url":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:width":350,"og:image:height":350,"article:published_time":"2026-05-19T16:24:32+00:00","article:modified_time":"2026-05-19T16:24:32+00:00","article:publisher":"https:\/\/www.facebook.com\/prohoster","article:author":"https:\/\/www.facebook.com\/prohoster"},"aioseo_meta_data":[],"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/posts\/172750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/comments?post=172750"}],"version-history":[{"count":0,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/posts\/172750\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/media\/172751"}],"wp:attachment":[{"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/media?parent=172750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/categories?post=172750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/tags?post=172750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}