{"id":35061,"date":"2019-10-31T22:02:07","date_gmt":"2019-10-31T19:02:07","guid":{"rendered":"https:\/\/prohoster.info\/blog\/kak-organizovat-kofe-v-ofise\/"},"modified":"2019-10-31T22:02:07","modified_gmt":"2019-10-31T19:02:07","slug":"kak-organizovat-kofe-v-ofise","status":"publish","type":"post","link":"https:\/\/prohoster.info\/cs\/blog\/news\/kak-organizovat-kofe-v-ofise","title":{"rendered":"Jak zorganizovat k\u00e1vu v kancel\u00e1\u0159i","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Organizace k\u00e1vy v kancel\u00e1\u0159i je velmi jednoduch\u00e1. Ale pokud u\u017e \u0159adu let pracujete s k\u00e1vovary, k\u00e1vou a k\u00e1vov\u00fdmi IT \u0159e\u0161en\u00edmi, zapom\u00edn\u00e1te, \u017ee n\u011bkte\u0159\u00ed lid\u00e9 nemus\u00ed zn\u00e1t z\u00e1kladn\u00ed v\u011bci. Na to mi p\u0159ipomn\u011bl \u010dl\u00e1nek \u201eKolik program\u00e1tor\u016f je pot\u0159eba k tomu, aby si dali \u0161\u00e1lek k\u00e1vy?<\/a><\/noindex>\u00bb. <\/p>\n

V ka\u017ed\u00e9m povol\u00e1n\u00ed existuje zvl\u00e1\u0161tn\u00ed forma pono\u0159en\u00ed, profesn\u00ed deformace. Abyste ji poc\u00edtili, zkuste si vzpomenout na sv\u016fj stav, kdy\u017e jste se je\u0161t\u011b neum\u011bli \u010d\u00edst. Proto si znovu opakuji pro sebe o\u010dividn\u00e9 v\u011bci, ale ukazuje se, \u017ee pro mnoh\u00e9 je to odhalen\u00ed. C\u00edlem \u010dl\u00e1nku je n\u00ed\u017ee popsat, jak spr\u00e1vn\u011b budovat k\u00e1vov\u00fd byznys pro kancel\u00e1\u0159e. <\/p>\n

\"Jak
\n<\/p>\n

Z\u00e1klad k\u00e1vov\u00e9ho byznysu bez ohledu na jeho um\u00edst\u011bn\u00ed<\/h3>\n

\nKa\u017ed\u00fd projekt m\u016f\u017ee m\u00edt extern\u00ed z\u00e1kazn\u00edky a intern\u00ed. Kdy\u017e organizujete k\u00e1vov\u00fd bod na \u010derpac\u00ed stanici, v telekomunika\u010dn\u00edm salonu nebo v obchodn\u00edm centru, orientujete se na extern\u00edho z\u00e1kazn\u00edka. P\u0159i vytv\u00e1\u0159en\u00ed k\u00e1vov\u00e9 z\u00f3ny v kancel\u00e1\u0159i pou\u017e\u00edv\u00e1te v\u0161echny stejn\u00e9 organiza\u010dn\u00ed principy, ale trochu je upravujete podle toho, jak\u00e9 po\u017eadavky p\u0159ed v\u00e1s stav\u00ed v\u00e1\u0161 intern\u00ed z\u00e1kazn\u00edk. <\/p>\n

Prvn\u00ed k\u00e1vov\u00e9 pravidlo<\/b> \u2013 nesm\u00edte slevit z kvality k\u00e1vy. Pot\u0159ebujete rozpoznatelnou, opakovatelnou dobrou chu\u0165 po del\u0161\u00ed dobu. Tento c\u00edl se dosahuje p\u0159esn\u011b tak, jak p\u0159i prodeji k\u00e1vy v pokro\u010dil\u00fdch s\u00edt\u00edch \u010derpac\u00edch stanic \u2013 dobr\u00fd automatick\u00fd k\u00e1vovar, spr\u00e1vn\u011b vybran\u00e1 sm\u011bs k\u00e1vov\u00fdch zrn a sledov\u00e1n\u00ed technick\u00e9ho stavu k\u00e1vov\u00e9 z\u00f3ny. To je z\u00e1klad k\u00e1vov\u00e9ho byznysu.
\n<\/a><\/noindex>
\n\"Jak
\nK\u00e1vov\u00fd koutek v kancel\u00e1\u0159i<\/i><\/p>\n

V \u010dl\u00e1nku program\u00e1to\u0159i p\u0159esn\u011b vystihli \u201eklientskou\u201c \u010d\u00e1st ot\u00e1zky \u2013 sledov\u00e1n\u00ed, kdo a kolik vypil, zapamatov\u00e1n\u00ed si obl\u00edben\u00fdch n\u00e1poj\u016f, losov\u00e1n\u00ed cen. Naprosto spr\u00e1vn\u00fd zp\u016fsob my\u0161len\u00ed. Mimochodem, my\u0161lenkov\u00fd sm\u011br program\u00e1tor\u016f z t\u00e9to spole\u010dnosti je spr\u00e1vn\u00fd, dokonce si vzpomn\u011bli na ceny k ka\u017ed\u00e9mu \u0161\u00e1lku k\u00e1vy. <\/p>\n

Vzhledem k tomu, \u017ee hrdinov\u00e9 je\u0161t\u011b nejsou \u201ezku\u0161en\u00fdmi\u201c u\u017eivateli k\u00e1vovar\u016f, neznaj\u00ed technickou str\u00e1nku procesu - servisn\u00ed \u00fadr\u017ebu k\u00e1vovar\u016f. Kdo bude prov\u00e1d\u011bt technickou \u00fadr\u017ebu, opravovat, v jak\u00e9m term\u00ednu a za jak\u00fdch podm\u00ednek? Kamenn\u00fdm \u00faskal\u00edm se m\u016f\u017ee st\u00e1t i tak jednoduch\u00e1 ot\u00e1zka: \u201eKdo bude ka\u017ed\u00fd den proplachovat ml\u00e9\u010dn\u00fd syst\u00e9m k\u00e1vovaru?\u201c Nepodstatn\u00e1 z\u00e1le\u017eitost na 10-15 minut, ale ka\u017ed\u00fd den. M\u016f\u017eete to sv\u011b\u0159it kancel\u00e1\u0159sk\u00e9mu mana\u017eerovi, m\u016f\u017eete ur\u010dit hl\u00eddku, nebo to prost\u011b ignorovat a za p\u00e1r m\u011bs\u00edc\u016f p\u0159ij\u00edt o mo\u017enost p\u00edt cappuccino a latte. <\/p>\n

Nebo nap\u0159\u00edklad k\u00e1vovar je t\u0159eba proplachovat speci\u00e1ln\u00edmi prost\u0159edky, kter\u00e9 je tak\u00e9 nutn\u00e9 kupovat, jinak ochutn\u00e1te k\u00e1vu s F\u00e9ry. Cena speci\u00e1ln\u00ed chemie je zanedbateln\u00e1 \u2013 12 korun za den, ale kolikr\u00e1t u\u017e museli technici \u010distit stroje od n\u00e1sledk\u016f \u0161et\u0159en\u00ed na spot\u0159ebn\u00edm materi\u00e1lu\u2026 <\/p>\n

Uv\u00e1d\u00edm nejjednodu\u0161\u0161\u00ed p\u0159\u00edklady, ve skute\u010dnosti syst\u00e9m monitorov\u00e1n\u00ed bere v \u00favahu v\u00edce ne\u017e 400 parametr\u016f provozu za\u0159\u00edzen\u00ed. K\u00e1vovar - to je slo\u017eit\u00e9 a drah\u00e9 za\u0159\u00edzen\u00ed, pro kter\u00e9 v\u00fdrobce p\u0159edepisuje mnoho regulovan\u00fdch prac\u00ed zam\u011b\u0159en\u00fdch na prevenci mo\u017en\u00fdch poruch za\u0159\u00edzen\u00ed. Dobr\u00e9 profesion\u00e1ln\u00ed vybaven\u00ed je navr\u017eeno na des\u00edtky let provozu za podm\u00ednky spr\u00e1vn\u00e9 technick\u00e9 \u00fadr\u017eby. <\/p>\n

Z\u00e1kladem siln\u00e9ho k\u00e1vov\u00e9ho businessu pro plynul\u00e9 prodeje k\u00e1vy je automatick\u00fd k\u00e1vovar, speci\u00e1ln\u011b vybran\u00fd k\u00e1vov\u00fd mix a cel\u00fd komplex IT \u0159e\u0161en\u00ed zam\u011b\u0159en\u00fdch na prevenci provozu za\u0159\u00edzen\u00ed. <\/p>\n

T\u0159i pil\u00ed\u0159e pro k\u00e1vov\u00fd business<\/h3>\n

\nPokud v\u00e1m to v\u0161echno p\u0159ipadalo slo\u017eit\u00e9 a velmi jste cht\u011bli outsourcing k\u00e1vov\u00e9ho ot\u00e1zky na stran\u011b dodavatele, pak nen\u00ed \u00fat\u011b\u0161n\u00fdch zpr\u00e1v. Technick\u00e9 reality sv\u011bta pro dodavatele se tak\u00e9 nezru\u0161uj\u00ed, ale on je bude \u0159e\u0161it na v\u00e1\u0161 \u00fa\u010det a ne v\u017edy t\u00edm nejoptim\u00e1ln\u011bj\u0161\u00edm zp\u016fsobem. Ov\u011b\u0159eno na tis\u00edc\u00edch k\u00e1vov\u00fdch bod\u016f, kter\u00e9 se p\u0159ipojily k na\u0161emu syst\u00e9mu monitorov\u00e1n\u00ed k\u00e1vovar\u016f. Chcete m\u00edt chutnou k\u00e1vu, v\u0161echny kl\u00ed\u010dov\u00e9 ot\u00e1zky mus\u00edte m\u00edt ve sv\u00fdch rukou. Odhalujeme p\u0159ek\u00e1\u017eky na cest\u011b kancel\u00e1\u0159sk\u00fdch k\u00e1vov\u00fdch nad\u0161enc\u016f.<\/p>\n

V\u00fdb\u011br k\u00e1vovaru<\/h4>\n

\nZa prv\u00e9, k\u00e1vovar si mus\u00edte vybrat sami, podle vlastn\u00edch krit\u00e9ri\u00ed.
\nHlavn\u00edm krit\u00e9riem je automatick\u00e9 p\u0159\u00edprava k\u00e1vy. Pro kancel\u00e1\u0159 se nehod\u00ed ani elektrick\u00e9 tureck\u00e9 konvice, ani profesion\u00e1ln\u00ed stroje pro kav\u00e1rny. To program\u00e1to\u0159i zachytili, ale pak situaci nechali na \u00favahu podnikav\u00e9 d\u00edvky, kter\u00e1 jim nab\u00eddla co? O tom p\u0159\u00edb\u011bh ml\u010d\u00ed. \u010cty\u0159i tla\u010d\u00edtka prov\u00e1d\u011bj\u00edc\u00ed 51 p\u0159\u00edkaz\u016f \u2013 to jsou informace o ni\u010dem. Korejsk\u00e9 a \u010d\u00ednsk\u00e9 p\u0159\u00edstroje maj\u00ed spoustu tla\u010d\u00edtek, kter\u00e1 lze stla\u010dovat s pln\u00fdm zaujet\u00edm, ale nijak neovliv\u0148uj\u00ed pr\u00e1ci k\u00e1vov\u00e9ho automatu. Italsk\u00e9 v\u00fdrobce k\u00e1vovar\u016f \u2013 historie se spoustou nezn\u00e1m\u00fdch. Z\u016fst\u00e1vaj\u00ed 3-4 zn\u00e1m\u00e9 zna\u010dky, ale ty na prvn\u00ed pohled stoj\u00ed \"nadpr\u016fm\u011brn\u011b\". <\/p>\n

Net\u0159eba ani 30 minut na \u0161kolen\u00ed pou\u017e\u00edv\u00e1n\u00ed automatick\u00e9ho k\u00e1vovaru. <\/p>\n

V\u00fdb\u011br k\u00e1vov\u00e9 sm\u011bsi<\/h4>\n

\nZa druh\u00e9, chu\u0165 k\u00e1vy z\u00e1vis\u00ed na kvalit\u011b k\u00e1vov\u00e9 sm\u011bsi. S t\u00edmto tvrzen\u00edm se t\u011b\u017eko polemizuje. Jsem skoro p\u0159esv\u011bd\u010den, \u017ee spolu s dohodou o dlouhodob\u00e9m pron\u00e1jmu auto\u0159i podepsali tak\u00e9 bod smlouvy, \u017ee budou pou\u017e\u00edvat zrnkovou sm\u011bs, kterou jim dod\u00e1 majitel k\u00e1vovaru. (Jinak nem\u00e1 smysl v leasingu a pron\u00e1jmu). Kl\u00ed\u010dov\u00fd bod ovliv\u0148uj\u00edc\u00ed jejich k\u00e1vu tedy ignorovali, ani\u017e by se pod\u00edvali. <\/p>\n

Pokud za k\u00e1vu pro kancel\u00e1\u0159sk\u00fd k\u00e1vovar bude odpov\u00eddat office manager, tak\u00e9 moc nez\u00edskaj\u00ed. Dobr\u00fd k\u00e1vovar se nastavuje na ur\u010ditou sm\u011bs zrn. Ide\u00e1ln\u011b nastaven\u00ed m\u011bs\u00ed\u010dn\u011b upravuje expert. Pokud ka\u017ed\u00fd kilogram k\u00e1vy bude z nov\u00e9 v\u00e1rky, nov\u00e9ho v\u00fdrobce, bu\u010f zavol\u00e1te odborn\u00edka na nastaven\u00ed, nebo pijete n\u00e1poj s chut\u00ed k\u00e1vy. Sem tak\u00e9 pat\u0159\u00ed bod o tom, jak\u00fd ml\u00e9\u010dn\u00fd syst\u00e9m m\u00e1 k\u00e1vovar v t\u00e9to konfiguraci? Chutn\u00e1 k\u00e1va je na p\u0159\u00edrodn\u00edm ml\u00e9ce. Stoj\u00ed vedle stroje chladni\u010dka, nebo m\u00e1me pytel ml\u00e9ka a vedle trubi\u010dku? <\/p>\n

\u00dadr\u017eba k\u00e1vovaru se pro u\u017eivatele na tomto \u00faseku s dodavatelem neprobrala, a to je \u0161koda. Nap\u0159\u00edklad p\u0159i teplot\u011b extrakce 93,3 \u00b0C vznikne dokonal\u00e1 k\u00e1va, zat\u00edmco p\u0159i p\u0159\u00edprav\u011b n\u00e1poje vodou o teplot\u011b 99 \u00b0C dostaneme ho\u0159k\u00fd n\u00e1poj. Teplotu nastavuje, jak jinak, odborn\u00edk. Nastaven\u00ed z\u00e1vis\u00ed dokonce i na n\u00e1dob\u00ed, kter\u00e9 se pou\u017eije \u2013 na kel\u00edmky na k\u00e1vu nebo keramick\u00e9 hrne\u010dky. Tepeln\u00e1 kapacita keramick\u00e9ho hrne\u010dku je v\u011bt\u0161\u00ed a v kav\u00e1rn\u00e1ch je b\u011b\u017en\u00e9 n\u00e1dob\u00ed p\u0159edeh\u0159\u00edvat. Je velmi mil\u00e9, \u017ee autorka p\u0159inesla z domu hrn\u00ed\u010dek s pod\u0161\u00e1lkem, ale to nezaru\u010duje, \u017ee jej\u00ed k\u00e1va bude dokonal\u00e1. <\/p>\n

\"Jak
\nPracovn\u00ed dny servisn\u00ed slu\u017eby<\/i><\/p>\n

IT \u0159e\u0161en\u00ed pro k\u00e1vovar<\/h4>\n

\nMohla bych dlouho vyjmenov\u00e1vat nuanse, ale t\u0159et\u00ed \u010d\u00e1st, kter\u00e1 je pro m\u011b nejzaj\u00edmav\u011bj\u0161\u00ed \u2013 IT \u0159e\u0161en\u00ed pro \u00fadr\u017ebu k\u00e1vovaru. O monitorov\u00e1n\u00ed technick\u00e9ho stavu za\u0159\u00edzen\u00ed jsem ji\u017e zm\u00ednila v\u00fd\u0161e, te\u010f jde o \"klientskou\" \u010d\u00e1st, co\u017e ovliv\u0148uje ekonomiku pou\u017e\u00edv\u00e1n\u00ed k\u00e1vovaru. <\/p>\n

Prvn\u00ed a nejpatrn\u011bj\u0161\u00ed \u0159e\u0161en\u00ed je n\u011bjak\u00fdm zp\u016fsobem sledovat spot\u0159ebovan\u00e9 \u0161\u00e1lky. Program\u00e1to\u0159i si s t\u00edm poradili v prvn\u00ed den, co m\u011bli k\u00e1vovar. N\u011bkte\u0159\u00ed vedouc\u00ed \u010derpac\u00edch stanic na to p\u0159ich\u00e1zej\u00ed a\u017e po letech. IT odborn\u00edci rychle p\u0159e\u0161li od pap\u00edrov\u00e9ho archu a Google tabulek k automatizaci. Tento proces by m\u011bl prob\u00edhat bez \u00fa\u010dasti \"lidsk\u00e9ho faktoru\". <\/p>\n

Dal\u0161\u00edm logick\u00fdm krokem je zjistit, kdo vypil jakou k\u00e1vu. P\u0159isp\u00edvat na k\u00e1vu 400 korunami je podle m\u011b projevem lakomosti zam\u011bstnavatele. Ale jak bylo rozhodnuto, tak se rozhodlo. Mo\u017en\u00e1 dal\u0161\u00ed variantou je prodej k\u00e1vy, takov\u00e9 varianty existuj\u00ed a realizuj\u00ed se pomoc\u00ed modern\u00edch technick\u00fdch prost\u0159edk\u016f. Pro sv\u00e9 zam\u011bstnance se nastavuj\u00ed speci\u00e1ln\u00ed ceny atd. To se v\u0161ak l\u00e9pe p\u0159ij\u00edm\u00e1, \u017ee \"p\u0159isp\u00edv\u00e1me na k\u00e1vu a su\u0161enky.\" Prodej k\u00e1vy na z\u00e1klad\u011b povolen\u00ed je tak\u00e9 funk\u010dn\u00ed my\u0161lenka. V n\u011bkter\u00fdch p\u0159\u00edpadech je d\u016fle\u017eit\u011bj\u0161\u00ed chr\u00e1nit k\u00e1vovar p\u0159ed ne\u017e\u00e1douc\u00edmi n\u00e1v\u0161t\u011bvn\u00edky, a v takov\u00fdch p\u0159\u00edpadech funguje i vyd\u00e1v\u00e1n\u00ed k\u00e1vy na z\u00e1klad\u011b povolen\u00ed. <\/p>\n

\"Jak
\nP\u0159\u00edstup ke k\u00e1v\u011b pomoc\u00ed povolen\u00ed nebo \u00fa\u010dtenky<\/i><\/p>\n

Rozpozn\u00e1n\u00ed klienta prost\u0159ednictv\u00edm videokamery je tak v trendu, \u017ee v Americe u\u017e zak\u00e1zali rozpozn\u00e1vat v\u0161echny na ka\u017ed\u00e9m rohu. <\/p>\n

Za co bych ud\u011blil pr\u00e9mii, je my\u0161lenka na to, jak promyslet bonusov\u00e9 body za vypitou \u0161\u00e1lek k\u00e1vy. Spot\u0159ebov\u00e1n\u00ed je t\u0159eba stimulovat. Markete\u0159i to na poprv\u00e9 nepochop\u00ed, jak skv\u011bl\u00e9 to je. Okam\u017eit\u011b je vid\u011bt, \u017ee to jsou prav\u00ed program\u00e1to\u0159i, kte\u0159\u00ed pracuj\u00ed na v\u00fdsledku, a ne sf\u00e9ri\u010dt\u00ed kon\u011b ve vakuu. Je vid\u011bt obchodn\u00ed instinkt \u2013 okam\u017eit\u011b se mluv\u00ed o patentu a touze \"vyd\u011blat\" na vedlej\u0161\u00edch odd\u011blen\u00edch, kter\u00e1 maj\u00ed r\u00e1di k\u00e1vu. Dokud u koleg\u016f program\u00e1tor\u016f neza\u010dne sout\u011b\u017eivost, HR odd\u011blen\u00ed by m\u011blo urgentn\u011b zapracovat t\u00e9ma k\u00e1vy do politiky loajality ve firm\u011b a implementovat ji.<\/p>\n

Potenci\u00e1ln\u00edm klientem pro takov\u00e9 my\u0161lenky by mohla b\u00fdt podnikatelka, kter\u00e1 jim pronajala auto. Ale mysl\u00edm, \u017ee program\u00e1to\u0159i j\u00ed polo\u017e\u00ed tolik technick\u00fdch a ekonomick\u00fdch ot\u00e1zek, \u017ee se rad\u011bji vyhne p\u0159\u00edli\u0161 chytr\u00fdm lidem a bude se d\u00e1l v\u011bnovat prodeji pun\u010doch. K\u00e1vov\u00fd trh nen\u00ed natolik nasycen nab\u00eddkami, \u017ee i takov\u00fd k\u0159iv\u00fd byznys p\u0159e\u017e\u00edv\u00e1.
\nJedin\u00e9, co zb\u00fdv\u00e1 dodat, je, \u017ee kdyby program\u00e1to\u0159i p\u0159ed t\u00edm, ne\u017e n\u011bco vymysl\u00ed, prozkoumali ot\u00e1zku, zjistili by, \u017ee v\u0161echna jejich vyn\u00e1lezy ji\u017e existuj\u00ed a d\u00e1vno funguj\u00ed. Pokud chcete zhubnout, zeptejte se m\u011b, jak. Nebo se pod\u00edvejte, co vyhled\u00e1va\u010d nab\u00edz\u00ed na dotaz \u201emonitorov\u00e1n\u00ed k\u00e1vovar\u016f\u201c. <\/p>\n

V\u00fdstup<\/h4>\n

\nTak\u017ee, abyste m\u011bli v kancel\u00e1\u0159i dobrou k\u00e1vu, mus\u00edte si sami vybrat k\u00e1vovar, sm\u011bs zrn a co nejflexibiln\u011bji p\u0159izp\u016fsobit k\u00e1vov\u00e1 IT \u0159e\u0161en\u00ed sv\u00fdm pot\u0159eb\u00e1m.
\n
Zdroj: habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

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