{"id":52417,"date":"2019-11-08T00:00:00","date_gmt":"2019-11-07T21:00:00","guid":{"rendered":"https:\/\/prohoster.info\/blog\/blog_prohoster\/it-rekruting-v-poiskah-balansa-protsess-rezultat"},"modified":"2020-02-18T14:00:07","modified_gmt":"2020-02-18T11:00:07","slug":"it-rekruting-v-poiskah-balansa-protsess-rezultat","status":"publish","type":"post","link":"https:\/\/prohoster.info\/cs\/blog\/news\/it-rekruting-v-poiskah-balansa-protsess-rezultat","title":{"rendered":"IT recruiting. Hled\u00e1n\u00ed rovnov\u00e1hy mezi procesem a v\u00fdsledkem.","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<h2>1. Strategick\u00e9 vize<\/h2>\n<p>\nSpecifikou a hodnotou produktov\u00e9 spole\u010dnosti, jej\u00ed\u017e hlavn\u00ed mis\u00ed a \u00fakolem je spokojenost z\u00e1kazn\u00edk\u016f, jejich zapojen\u00ed a loajalita k zna\u010dce. Je samoz\u0159ejm\u00e9, \u017ee to prob\u00edh\u00e1 prost\u0159ednictv\u00edm produkt\u016f, kter\u00e9 spole\u010dnost vyr\u00e1b\u00ed. Tak lze glob\u00e1ln\u00ed c\u00edl spole\u010dnosti popsat dv\u011bma \u010d\u00e1stmi: <\/p>\n<ul>\n<li>Kvalita produktu;<\/li>\n<li>Kvalita zp\u011btn\u00e9 vazby a \u0159\u00edzen\u00ed zm\u011bn v pr\u00e1ci se zp\u011btnou vazbou od z\u00e1kazn\u00edk\u016f\/u\u017cytkownik\u00f3w.<\/li>\n<\/ul>\n<p>\nZ toho vypl\u00fdv\u00e1, \u017ee hlavn\u00edm \u00fakolem n\u00e1borov\u00e9ho odd\u011blen\u00ed je kvalitn\u00ed vyhled\u00e1v\u00e1n\u00ed, v\u00fdb\u011br a p\u0159il\u00e1k\u00e1n\u00ed A hr\u00e1\u010d\u016f. Z\u00e1kladn\u00edmi oporami t\u011bchto \u00fakol\u016f by m\u011bly b\u00fdt: regulovan\u00e9 a popsan\u00e9 politiky a postupy; neust\u00e1l\u00fd monitoring a zav\u00e1d\u011bn\u00ed inovac\u00ed.<\/p>\n<p>Na druhou stranu bychom m\u011bli m\u00edt na pam\u011bti, \u017ee organizace existuje pouze tehdy, kdy\u017e je ziskov\u00e1. Vzhledem k tomu je d\u016fle\u017eit\u00e9 hledat spr\u00e1vnou rovnov\u00e1hu, nezapom\u00ednaje na to, \u017ee nerozumn\u00e9 \u00fasil\u00ed o jak\u00e9koli krajn\u00ed projev v\u017edy m\u00e1 sv\u016fj protiklad:<br \/>\n<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<ul>\n<li>Protiklad p\u0159\u00edli\u0161 inovativn\u00edho p\u0159\u00edstupu. \u201eLaboratorn\u00ed spole\u010dnost\u201c, kter\u00e1 nevytv\u00e1\u0159\u00ed p\u0159\u00edjem, ale naopak neust\u00e1le p\u0159in\u00e1\u0161\u00ed ztr\u00e1ty. <\/li>\n<li>Byrokracie. Na jedn\u00e9 stran\u011b nepohybliv\u00e1 struktura organizace nem\u016f\u017ee b\u00fdt konkurenceschopn\u00e1 v podm\u00ednk\u00e1ch modern\u00ed dynamiky trhu. <\/li>\n<\/ul>\n<p>\nNa druhou stranu, pokud se byrokracie zva\u017euje v p\u0159\u00edli\u0161 p\u0159\u00edsn\u00e9m popisu pracovn\u00edch pokyn\u016f, zbavuje zam\u011bstnance schopnosti myslet kriticky a kreativn\u011b, doch\u00e1z\u00ed k degradaci jeho schopnost\u00ed k autonomii, stejn\u011b jako jeho dovednosti vykon\u00e1vat nadstandardn\u00ed \u00fasil\u00ed. V p\u0159\u00edpadech, kdy pracovn\u00ed pokyn nejen pln\u00ed roli p\u0159\u00edsn\u00e9ho mana\u017eera, kontroluj\u00edc\u00edho doslova ka\u017ed\u00fd krok zam\u011bstnance, ale tak\u00e9 omezuje jeho funkce jednotv\u00e1rn\u00fdmi a jednostrann\u00fdmi \u00fakoly, kter\u00e9 vy\u017eaduj\u00ed pr\u00e1ci pouze jedn\u00edm typem neuronov\u00fdch s\u00edt\u00ed, druh\u00fd typ t\u011bchto s\u00edt\u00ed je postupn\u011b utla\u010dov\u00e1n. <\/p>\n<p>Nadm\u011brn\u00e9 byrokracie v postupu v\u00fdb\u011bru uchaze\u010d\u016f vede k tomu, \u017ee A hr\u00e1\u010di p\u0159ij\u00edmaj\u00ed nab\u00eddky od jin\u00e9 spole\u010dnosti, a my ztr\u00e1c\u00edme \u010das, zisk a konkurenceschopnost. <br \/>\nAno, samoz\u0159ejm\u011b m\u016f\u017eeme \u0159\u00edct, \u017ee dok\u00e1\u017eeme naj\u00edt dal\u0161\u00ed A hr\u00e1\u010de, nap\u0159\u00edklad ty, kte\u0159\u00ed nejsou aktivn\u011b na trhu. A ty rozhodn\u011b dok\u00e1\u017eeme z\u00edskat. Ale ani to nen\u00ed v\u017edy tak (viz bod A hr\u00e1\u010di n\u00ed\u017ee). <\/p>\n<ul>\n<li>A hr\u00e1\u010di. Bohu\u017eel mus\u00edme vz\u00edt v \u00favahu, \u017ee ne v\u017edy dok\u00e1\u017eeme z\u00edskat superstar do na\u0161eho t\u00fdmu. D\u016fvody mohou b\u00fdt zcela nez\u00e1visl\u00e9 na n\u00e1s: kandid\u00e1t m\u016f\u017ee b\u00fdt nesm\u00edrn\u011b loaj\u00e1ln\u00ed k aktu\u00e1ln\u00ed organizaci, nemus\u00ed se shodovat se specifiky na\u0161\u00ed spole\u010dnosti, m\u016f\u017ee b\u00fdt katastrof\u00e1ln\u011b nad rozpo\u010dtem, nebo m\u016f\u017ee v aktu\u00e1ln\u00ed organizaci pracovat p\u0159\u00edli\u0161 kr\u00e1tkou dobu na to, aby zv\u00e1\u017eil nov\u00e9 nab\u00eddky\u2026 <\/li>\n<\/ul>\n<p>\nA nesm\u00edme zapom\u00ednat kl\u00e1st si z\u0159ejmou ot\u00e1zku: pot\u0159ebujeme v\u016fbec A hr\u00e1\u010de? Dok\u00e1\u017eeme udr\u017eet Rock Star na dynamicky se rozv\u00edjej\u00edc\u00edm a neuv\u011b\u0159iteln\u011b konkuren\u010dn\u00edm trhu, p\u0159i aktu\u00e1ln\u00edm st\u00e1diu zralosti spole\u010dnosti, jej\u00edm finan\u010dn\u00edm postaven\u00ed a existuj\u00edc\u00edm bal\u00ed\u010dku benefit\u016f k dne\u0161n\u00edmu dni?<\/p>\n<h2>2. C\u00edle<\/h2>\n<p>\nC\u00edl \u010d. 1 Zv\u00fd\u0161it kvalitu a relevantnost p\u0159itahovan\u00fdch kandid\u00e1t\u016f<br \/>\nC\u00edl \u010d. 2 Zajistit spr\u00e1vnou rovnov\u00e1hu mezi kvalitou\/relevantnost\u00ed a rychlost\u00ed\/kvantitou (jak p\u0159itahov\u00e1n\u00ed kandid\u00e1t\u016f, tak efektivnost pracovn\u00edch proces\u016f)<br \/>\nC\u00edl \u010d. 3 Optimalizovat st\u00e1vaj\u00edc\u00ed procesy, u\u010dinit je pru\u017en\u011bj\u0161\u00edmi<\/p>\n<p>Ve v\u0161ech spole\u010dnostech by m\u011bly b\u00fdt sledov\u00e1ny v\u0161echny t\u0159i c\u00edle bez v\u00fdjimky. Ot\u00e1zka je pouze, kter\u00e9 z nich jsou prioritn\u00ed v ka\u017ed\u00e9 f\u00e1zi zralosti spole\u010dnost\u00ed, nebo jak siln\u011b ka\u017ed\u00e9 z nich souvis\u00ed se specifikac\u00ed \u010dinnosti spole\u010dnosti\/specifikou produktu. Bohu\u017eel neexistuje metoda, kter\u00e1 by chirurgicky odd\u011blila jeden konkr\u00e9tn\u00ed proces z rozmanitosti a vyhodnotila jeho vliv na celkov\u00fd v\u00fdsledek v p\u0159\u00edpadech, kdy je mnoho proces\u016f implementov\u00e1no sou\u010dasn\u011b a paraleln\u011b. <\/p>\n<p>Proto, pokud v\u00e1\u0161 n\u00e1borov\u00fd t\u00fdm teprve vznik\u00e1, pros\u00edm, pou\u017e\u00edvejte logiku \u2013 nezaplavujte ho hned obrovsk\u00fdm mno\u017estv\u00edm procedur a operac\u00ed. Stroj, jen\u017e pot\u0159ebuje k provozu jen dv\u011b ped\u00e1ly, vypad\u00e1 sm\u011b\u0161n\u011b se stovkou stran manu\u00e1lu. Tak i t\u00fdm dvou lid\u00ed, kter\u00fd ka\u017ed\u00fd m\u011bs\u00edc pracuje na jedn\u00e9 pozici, nepot\u0159ebuje stovky instrukc\u00ed. Velk\u00e9 mno\u017estv\u00ed instrukc\u00ed je pot\u0159eba pouze tam, kde nast\u00e1v\u00e1 \u010das na uspo\u0159\u00e1d\u00e1n\u00ed. <\/p>\n<p>Na co je opravdu d\u016fle\u017eit\u00e9 se zam\u011b\u0159it p\u0159i zakl\u00e1d\u00e1n\u00ed nov\u00e9ho odd\u011blen\u00ed: to je reportov\u00e1n\u00ed a statistika. Nelze p\u0159esn\u011b intuitivn\u011b posoudit stav va\u0161eho organismu. K tomu jsou pot\u0159eba p\u0159\u00edstroje. Tak i va\u0161e odd\u011blen\u00ed je plnohodnotn\u00fdm \u017eiv\u00fdm organizmem. Abyste zm\u011b\u0159ili jeho teplotu, pot\u0159ebujete syst\u00e9m metrik. Pro budouc\u00ed \u0159\u00edzen\u00ed zm\u011bn tak\u00e9 pot\u0159ebujete syst\u00e9m metrik. (Jak spr\u00e1vn\u011b definovat metriky, si p\u0159e\u010dt\u011bte v m\u00e9m \u010dl\u00e1nku: \u201eJak nastavit syst\u00e9m motivace n\u00e1borov\u00e9ho t\u00fdmu\u201c).<\/p>\n<p><i>P\u0159edb\u011b\u017en\u00e9 v\u00fdsledky<\/i>:<\/p>\n<ul>\n<li>\u0158i\u010fte se zdrav\u00fdm rozumem a logikou \u2013 nezaplavujte odd\u011blen\u00ed zbyte\u010dn\u00fdmi procesy.<\/li>\n<li>Um\u011bjte zm\u011b\u0159it to, co vyr\u00e1b\u00edte.<\/li>\n<li>Za\u010dn\u011bte s mal\u00fdm. Zav\u00e1d\u011bjte v\u0161e postupn\u011b. Takto je mnohem snaz\u0161\u00ed ocenit d\u016fle\u017eitost ka\u017ed\u00e9ho nov\u00e9ho prvku.<\/li>\n<\/ul>\n<p><\/p>\n<h2>3. \u0158\u00edzen\u00ed zm\u011bn<\/h2>\n<p>\nP\u0159edpokl\u00e1dejme, \u017ee jsme se dr\u017eeli logiky popsan\u00e9 v druh\u00e9m bod\u011b. To znamen\u00e1, \u017ee m\u00e1me:<\/p>\n<p>a) n\u011bkolik zaveden\u00fdch z\u00e1kladn\u00edch proces\u016f v odd\u011blen\u00ed;<\/p>\n<p>b) syst\u00e9m metrik m\u011b\u0159\u00edc\u00ed efektivitu t\u011bchto z\u00e1kladn\u00edch proces\u016f jako celku, v z\u00e1vislosti na priorit\u00e1ch podle hlavn\u00edch c\u00edl\u016f \u010d. 1, \u010d. 2, \u010d. 3.<\/p>\n<p>Kdy\u017e s rostouc\u00edmi objemy p\u0159ich\u00e1z\u00ed pot\u0159eba lep\u0161\u00edho uspo\u0159\u00e1d\u00e1n\u00ed, postupn\u011b p\u0159id\u00e1v\u00e1me nov\u00e9 procesy. Doporu\u010dovan\u00e1 frekvence postupn\u00e9ho p\u0159id\u00e1v\u00e1n\u00ed nen\u00ed vy\u0161\u0161\u00ed ne\u017e jeden nov\u00fd proces za \u010dtvrtlet\u00ed. T\u0159i m\u011bs\u00edce jsou minim\u00e1ln\u00ed obdob\u00ed, po n\u011bm\u017e lze mluvit o alespo\u0148 n\u011bjak\u00e9 trval\u00e9 z\u00e1vislosti, kdy\u017e sledujeme zm\u011bny stavu metrik. Obvykle i p\u0159i rychl\u00fdch temp\u00edch r\u016fstu spole\u010dnosti nepot\u0159ebuj\u00ed dynami\u010dt\u011bj\u0161\u00ed zav\u00e1d\u011bn\u00ed nov\u00fdch proces\u016f. Jinak to p\u0159in\u00e1\u0161\u00ed rizika, proto\u017ee sledovat efektivitu v\u0161eho nov\u00e9ho se st\u00e1v\u00e1 nemo\u017en\u00e9. A to nevyhnuteln\u011b vede k chaosu. <\/p>\n<p><i><b>M\u011b\u0159en\u00ed<\/b><\/i><\/p>\n<p>\u010casto mana\u017ee\u0159i velmi povrchn\u011b hodnot\u00ed zm\u011bny. Pova\u017euj\u00ed nap\u0159\u00edklad, \u017ee hlavn\u00edm c\u00edlem n\u00e1borov\u00e9ho odd\u011blen\u00ed je p\u0159il\u00e1kat st\u00e1le v\u00edce kandid\u00e1t\u016f, a hodnot\u00ed hodnotu ka\u017ed\u00e9ho nov\u00e9ho procesu skrze tento jedin\u00fd ukazatel. Ale to je p\u0159ece velmi \u00fazk\u00fd \u00fahel pohledu. Pod\u00edvejme se na p\u0159\u00edklady na\u0161ich c\u00edl\u016f uveden\u00fdch v\u00fd\u0161e:<\/p>\n<ul>\n<li>C\u00edl \u010d. 1 \u2013 kvalita a relevanci p\u0159il\u00e1kan\u00fdch kandid\u00e1t\u016f nelze posuzovat pomoc\u00ed kvantitativn\u00edho ukazatele uzav\u0159en\u00fdch pracovn\u00edch m\u00edst. V tomto p\u0159\u00edpad\u011b jednou z metrik, na kterou bychom se m\u011bli zam\u011b\u0159it jako prvn\u00ed, bude po\u010det kandid\u00e1t\u016f, kte\u0159\u00ed pro\u0161li zku\u0161ebn\u00ed dobou. <\/li>\n<li>C\u00edl \u010d. 2 \u2013 zde se skute\u010dn\u011b mus\u00edme zam\u011b\u0159it na metriku celkov\u00e9ho po\u010dtu p\u0159ijat\u00fdch kandid\u00e1t\u016f, ale z\u00e1rove\u0148 ji porovn\u00e1vat s metrikou kvality z p\u0159edchoz\u00edho bodu a hledat tu rovnov\u00e1hu, kterou va\u0161e spole\u010dnost pot\u0159ebuje.<\/li>\n<li>C\u00edl \u010d. 3 \u2013 to je velmi komplexn\u00ed bod a p\u0159\u00edklad c\u00edle, kdy povrchn\u00ed m\u011b\u0159en\u00ed je mimo\u0159\u00e1dn\u011b nebezpe\u010dn\u00e9, proto\u017ee m\u016f\u017ee nerealisticky zobrazovat podstatu d\u011bn\u00ed. Proto\u017ee v tomto p\u0159\u00edpad\u011b by bylo n\u00e1m nejen u\u017eite\u010dn\u00e9 hodnotit metriky z p\u0159edchoz\u00edch dvou bod\u016f, analyzuj\u00edc\u00ed \u00farove\u0148 optimalizace proces\u016f, ale tak\u00e9 pro \u00faplnost obrazu zm\u011b\u0159it nap\u0159\u00edklad 360 zp\u011btnou vazbu od vedouc\u00edch n\u00e1bor\u016f jako indik\u00e1tor pru\u017enosti\/\u00faplnosti\/srozumitelnosti st\u00e1vaj\u00edc\u00edch proces\u016f. <\/li>\n<\/ul>\n<p><\/p>\n<h2>4. Z\u00e1v\u011bry<\/h2>\n<p>\nVzorec se zd\u00e1 b\u00fdt velmi jednoduch\u00fd: <\/p>\n<p>P1+P2=1,<\/p>\n<p><i>Kde: P1 a P2 \u2013 existuj\u00edc\u00ed z\u00e1kladn\u00ed procesy; <br \/>\n 1 \u2013 n\u00e1\u0161 aktu\u00e1ln\u00ed m\u011b\u0159en\u00fd v\u00fdsledek.<\/i><\/p>\n<p>Pak s implementac\u00ed nov\u00e9ho procesu nebude spo\u010d\u00edtat jeho p\u0159\u00ednos \u017e\u00e1dn\u00fd probl\u00e9m:<\/p>\n<p>P1+P2+P3=1<\/p>\n<p><i>P3 = jak\u00e9koli projevuj\u00edc\u00ed se odchylka od 1<\/i><\/p>\n<p>Ve skute\u010dnosti tkv\u00ed probl\u00e9m ve dvou v\u011bcech: ve sp\u011bchu a v chaosu. Sna\u017e\u00edme se ud\u011blat co nejv\u00edce a dos\u00e1hnout co nejvy\u0161\u0161\u00edch v\u00fdsledk\u016f, ale nakonec selh\u00e1v\u00e1me. Je nemo\u017en\u00e9 spo\u010d\u00edtat nov\u00e9 bez toho, abychom mu dali \u010das se projevit. Tato nemo\u017enost v\u00fdpo\u010dt\u016f vede k chaosu, co\u017e zase vyvol\u00e1v\u00e1 stav slep\u00e9ho, kter\u00fd hled\u00e1 cestu z lesa. Kdy\u017e se vyd\u00e1te touto stezkou, pravd\u011bpodobn\u011b nepozn\u00e1te ani z\u00e1kladn\u00ed v\u011bci. O \u017e\u00e1dn\u00fdch v\u00fdpo\u010dtech u\u017e pravd\u011bpodobn\u011b nebude \u0159e\u010d. <\/p>\n<p>Proto ne\u017e za\u010dnete s implementac\u00ed n\u011b\u010deho z\u00e1sadn\u00edho, investujte \u010das do anal\u00fdzy v\u0161eho te\u010f, v p\u0159edstihu. 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