{"id":54473,"date":"2019-12-27T00:00:00","date_gmt":"2019-12-26T21:00:00","guid":{"rendered":"https:\/\/prohoster.info\/blog\/blog_prohoster\/23-minuty-opravdanie-tugodumov"},"modified":"2020-02-18T14:02:29","modified_gmt":"2020-02-18T11:02:29","slug":"23-minuty-opravdanie-tugodumov","status":"publish","type":"post","link":"https:\/\/prohoster.info\/cs\/blog\/news\/23-minuty-opravdanie-tugodumov","title":{"rendered":"23 minut. Omluva pomal\u00fdm p\u0159em\u00fd\u0161lej\u00edc\u00edm","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

V\u017edy jsem si myslel, \u017ee jsem hloup\u00fd. P\u0159esn\u011bji, \u017ee jsem pomal\u00fd.<\/p>\n

Projevovalo se to jednodu\u0161e: na porad\u00e1ch a diskus\u00edch jsem nedok\u00e1zal rychle p\u0159ij\u00edt s \u0159e\u0161en\u00edm \u00fakolu. V\u0161ichni o n\u011b\u010dem mluv\u00ed, ob\u010das o n\u011b\u010dem rozumn\u00e9m, a j\u00e1 \u2013 sed\u00edm a ml\u010d\u00edm. Dokonce jsem se c\u00edtil divn\u011b.<\/p>\n

Ostatn\u00ed taky mysleli, \u017ee jsem hloup\u00fd. Proto m\u011b p\u0159estali zv\u00e1t na porady. Zvali ty, kte\u0159\u00ed mluvili bez v\u00e1h\u00e1n\u00ed.<\/p>\n

A j\u00e1, kdy\u017e jsem vy\u0161el z porady, jsem nad probl\u00e9mem d\u00e1l p\u0159em\u00fd\u0161lel. Jak se \u0159\u00edk\u00e1, dobr\u00e1 my\u0161lenka p\u0159ich\u00e1z\u00ed po \u010dinu. Na\u0161el jsem norm\u00e1ln\u00ed, n\u011bkdy zaj\u00edmav\u00e9, a ob\u010das dokonce skv\u011bl\u00e9 \u0159e\u0161en\u00ed. Ale to u\u017e nikomu nebylo pot\u0159eba. Dalo by se \u0159\u00edct, \u017ee po bitv\u011b se p\u011bstmi nem\u00e1 m\u00e1vat.<\/p>\n

Jen\u017ee kultura v t\u011bch firm\u00e1ch, kde jsem za\u010d\u00ednal pracovat, byla modern\u00ed. No, jak to tam b\u00fdv\u00e1 \u2013 'porada mus\u00ed skon\u010dit p\u0159ijet\u00edm rozhodnut\u00ed'. To, co bylo vym\u00fd\u0161leno na porad\u011b, se schvaluje. I kdy\u017e je to kompletn\u00ed blbost.<\/a><\/noindex><\/p>\n

A pak jsem se dostal na tov\u00e1rnu. Tam se na modern\u00ed trendy v\u016fbec neohl\u00ed\u017eeli. \u017d\u00e1dn\u00e1 ot\u00e1zka se ne\u0159e\u0161\u00ed za jednu poradu. Nejd\u0159\u00edve porada na stanoven\u00ed, pot\u00e9 porada na diskuzi variant, pak dal\u0161\u00ed porada znovu o variant\u00e1ch, pot\u00e9 porada o p\u0159ijet\u00ed rozhodnut\u00ed, porada o projedn\u00e1n\u00ed p\u0159ijat\u00e9ho rozhodnut\u00ed atd.<\/p>\n

A tu to za\u010dalo. Na prvn\u00ed porad\u011b, jak se pat\u0159\u00ed, ml\u010d\u00edm. Na druhou p\u0159in\u00e1\u0161\u00edm \u0159e\u0161en\u00ed. A moje \u0159e\u0161en\u00ed za\u010dala schvalovat! A to i proto, \u017ee nikdo krom\u011b m\u011b nepokra\u010doval v p\u0159em\u00fd\u0161len\u00ed nad probl\u00e9mem po v\u00fdstupu z porady.<\/p>\n

Majitel si t\u00e9to zvl\u00e1\u0161tnosti m\u00e9ho chov\u00e1n\u00ed v\u0161iml a ofici\u00e1ln\u011b mi dovolil na porad\u00e1ch ml\u010det. Ano, je\u0161t\u011b jsem si v\u0161iml, \u017ee l\u00e9pe poslouch\u00e1m, kdy\u017e hraji Beleweled Classic na telefonu. Tak jsme to vy\u0159e\u0161ili.<\/p>\n

V\u0161ichni sed\u00ed, diskutuj\u00ed, vyjad\u0159uj\u00ed se, h\u00e1daj\u00ed, a j\u00e1 hraji na telefonu. A po porad\u011b \u2013 za hodinu, den nebo t\u00fdden \u2013 pos\u00edl\u00e1m n\u00e1vrhy \u0159e\u0161en\u00ed. No, nebo p\u0159ijdou p\u011b\u0161ky a pov\u00edm to.
\nJe\u0161t\u011b jsem si v\u0161iml, \u017ee pokud na prvn\u00ed porad\u011b neml\u010d\u00edm, ale mluv\u00edm \u2013 no tam, \u00fa\u010dastn\u00edm se diskuze \u2013 v\u00fdsledek je hor\u0161\u00ed. Tak jsem se skute\u010dn\u011b nutil ml\u010det.<\/p>\n

Jestli\u017ee p\u0159\u00edstup fungoval, jednodu\u0161e jsem ho pou\u017e\u00edval. Pokra\u010doval jsem v my\u0161len\u00ed, \u017ee jsem hloup\u00fd. A ostatn\u00ed jsou chyt\u0159\u00ed, jen necht\u011bj\u00ed p\u0159em\u00fd\u0161let nad \u0159e\u0161en\u00edm probl\u00e9m\u016f po v\u00fdstupu z porady. Tedy ve\u0161ker\u00fd rozd\u00edl je v tom, \u017ee jsou l\u00edn\u00ed a neproaktivn\u00ed.<\/p>\n

Pr\u00e1v\u011b z tohoto d\u016fvodu nerad mluv\u00edm s klienty, zejm\u00e9na po telefonu. Proto\u017ee v takov\u00e9m rozhovoru nemohu ni\u010d\u00edm pomoci \u2013 pot\u0159ebuji se zamyslet. P\u0159i osobn\u00edm setk\u00e1n\u00ed to jde, alespo\u0148 mohu na n\u011bkolik minut ml\u010det a \u0159\u00edct \u201etak, te\u010f si to promysl\u00edm\u201c. V telefonick\u00e9m \u010di Skype rozhovoru by takov\u00e9 ticho vypadalo divn\u011b.<\/p>\n

No a tak jsem \u017eil posledn\u00ed roky. A pak jsem za\u010dal \u010d\u00edst knihy o pr\u00e1ci mozku. A uk\u00e1zalo se, \u017ee d\u011bl\u00e1m v\u0161e spr\u00e1vn\u011b.<\/p>\n

Pravidlo \u010d\u00edslo jedna: mozek nem\u016f\u017ee vykon\u00e1vat dv\u011b slo\u017eit\u00e9 \u010dinnosti najednou. Nap\u0159\u00edklad myslet a mluvit. P\u0159esn\u011bji \u0159e\u010deno, m\u016f\u017ee, ale s v\u00fdraznou ztr\u00e1tou kvality. Pokud dob\u0159e mluv\u00edte, p\u0159i tom nemysl\u00edte. Pokud mysl\u00edte, nem\u016f\u017eete norm\u00e1ln\u011b mluvit.<\/p>\n

Pravidlo \u010d\u00edslo dva: aby mozek za\u010dal norm\u00e1ln\u011b myslet, pot\u0159ebuje p\u0159ibli\u017en\u011b 23 minut na \u201enahr\u00e1n\u00ed\u201c informac\u00ed do sebe. Tento \u010das se tr\u00e1v\u00ed budov\u00e1n\u00edm tzv. slo\u017eit\u00fdch intelektu\u00e1ln\u00edch objekt\u016f \u2013 zjednodu\u0161en\u011b \u0159e\u010deno, v hlav\u011b se objevuje jak\u00e1si v\u00edcerozm\u011brn\u00e1 modelace probl\u00e9mu se v\u0161emi jeho vazbami a zvl\u00e1\u0161tnostmi.<\/p>\n

Teprve po 23 minut\u00e1ch ve skute\u010dnosti za\u010d\u00edn\u00e1 \u201emyslen\u00ed\u201c, kvalitn\u00ed pr\u00e1ce. Co je zaj\u00edmav\u00e9 \u2013 m\u016f\u017ee prob\u00edhat asynchronn\u011b. Tedy m\u016f\u017eete nap\u0159\u00edklad sed\u011bt a \u0159e\u0161it jin\u00fd \u00fakol, zat\u00edmco mozek i nad\u00e1le hled\u00e1 \u0159e\u0161en\u00ed \u201ed\u0159\u00edve nahran\u00e9ho\u201c probl\u00e9mu.<\/p>\n

V\u00edte, jak to b\u00fdv\u00e1 \u2013 sed\u00edte, nap\u0159\u00edklad, d\u00edv\u00e1te se na televizi, nebo kou\u0159\u00edte, nebo ob\u011bdv\u00e1te, a \u2013 bum! \u2013 p\u0159i\u0161lo \u0159e\u0161en\u00ed. P\u0159esto\u017ee jsem v tu chv\u00edli v\u016fbec nemyslel na to, z \u010deho se d\u011bl\u00e1 pesto. To je pr\u00e1ce asynchronn\u00ed \u201emysli\u201c. V term\u00ednech program\u00e1tor\u016f \u2013 to zpracovalo spu\u0161t\u011bnou \u00falohu, kter\u00e1 byla zavedena p\u0159ed n\u011bkolika dny, nebo se vr\u00e1til velmi opo\u017ed\u011bn\u00fd promise.<\/p>\n

Pravidlo \u010d\u00edslo t\u0159i: kdy\u017e mozek vy\u0159e\u0161\u00ed \u00fakol, ukl\u00e1d\u00e1 \u0159e\u0161en\u00ed do kr\u00e1tkodob\u00e9 pam\u011bti a m\u016f\u017ee ho rychle poskytnout. Podle toho, \u010d\u00edm v\u00edce \u00fakol\u016f vy\u0159e\u0161\u00edte, t\u00edm v\u00edce rychl\u00fdch odpov\u011bd\u00ed zn\u00e1te.<\/p>\n

No a d\u00e1l u\u017e je to jednoduch\u00e9. Na jakoukoli ot\u00e1zku nebo probl\u00e9m mozek nejprve poskytne rychl\u00e9 \u0159e\u0161en\u00ed z ji\u017e zn\u00e1m\u00e9ho okruhu. Ale to \u0159e\u0161en\u00ed m\u016f\u017ee b\u00fdt nedokonal\u00e9. Zd\u00e1 se, \u017ee vyhovuje, ale nemus\u00ed spl\u0148ovat \u00fakol.<\/p>\n

Bohu\u017eel, mozek nem\u00e1 r\u00e1d my\u0161len\u00ed. Proto se sna\u017e\u00ed odpov\u00eddat automaticky, aby se vyhnul my\u0161len\u00ed.<\/p>\n

Jak\u00e9koli rychl\u00e1 odpov\u011b\u010f je automatizace, \u0161ablonov\u00e1 reakce zalo\u017een\u00e1 na nazbiran\u00fdch zku\u0161enostech. O tom, zda d\u016fv\u011b\u0159ovat takov\u00e9 odpov\u011bdi, rozhodujete vy. Stru\u010dn\u011b \u0159e\u010deno, v\u011bzte: pokud \u010dlov\u011bk odpov\u011bd\u011bl rychle, pak nad va\u0161\u00ed ot\u00e1zkou nep\u0159em\u00fd\u0161lel.<\/p>\n

Op\u011bt, pokud vy sami po\u017eadujete rychlou odpov\u011b\u010f, jednodu\u0161e se odsuzujete k tomu, abyste dostali n\u011bco ni\u017e\u0161\u00ed kvality. Jako byste \u0159\u00edkali: hej, k\u00e1mo, dej mi n\u011bco ban\u00e1ln\u00edho, j\u00e1 jsem v pohod\u011b, a j\u00e1 odejdu.<\/p>\n

Pokud ale chcete kvalitn\u00ed odpov\u011b\u010f, nevy\u017eadujte ji hned. Dejte v\u0161echny pot\u0159ebn\u00e9 informace a odejd\u011bte.<\/p>\n

Ale automatizace nen\u00ed zlo. \u010c\u00edm v\u00edce jich je, t\u00edm l\u00e9pe, \u0161et\u0159\u00ed \u010das p\u0159i \u0159e\u0161en\u00ed \u00fakol\u016f. \u010c\u00edm v\u00edce automatizac\u00ed a p\u0159ipraven\u00fdch odpov\u011bd\u00ed, t\u00edm v\u00edce \u00fakol\u016f vy\u0159e\u0161\u00edte rychle.
\nJe t\u0159eba ch\u00e1pat a vyu\u017e\u00edvat oba proudy \u2013 rychl\u00fd i pomal\u00fd. A nem\u00edchat je, spr\u00e1vn\u011b vyb\u00edrat podle konkr\u00e9tn\u00edho \u00fakolu \u2013 vydat automatickou odpov\u011b\u010f nebo p\u0159em\u00fd\u0161let.<\/p>\n

Jak napsal ve sv\u00e9 knize Max\u00edm Dorofejev, v ka\u017ed\u00e9 nejasn\u00e9 situaci \u2013 p\u0159em\u00fd\u0161lejte. Nejasn\u00e1 situace je tehdy, kdy\u017e mozek nevydal \u017e\u00e1dnou automatickou reakci.
\n
Zdroj: habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

\u042f \u0432\u0441\u0435\u0433\u0434\u0430 \u0434\u0443\u043c\u0430\u043b, \u0447\u0442\u043e \u044f \u2013 \u0442\u0443\u043f\u043e\u0439. \u0422\u043e\u0447\u043d\u0435\u0435, \u0447\u0442\u043e \u044f \u2014 \u0442\u0443\u0433\u043e\u0434\u0443\u043c. \u041f\u0440\u043e\u044f\u0432\u043b\u044f\u043b\u043e\u0441\u044c \u044d\u0442\u043e \u043f\u0440\u043e\u0441\u0442\u043e: \u043d\u0430 \u0441\u043e\u0432\u0435\u0449\u0430\u043d\u0438\u044f\u0445 \u0438 \u043e\u0431\u0441\u0443\u0436\u0434\u0435\u043d\u0438\u044f\u0445 \u044f \u043d\u0435 \u043c\u043e\u0433 \u0431\u044b\u0441\u0442\u0440\u043e \u043f\u0440\u0438\u0434\u0443\u043c\u044b\u0432\u0430\u0442\u044c \u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0437\u0430\u0434\u0430\u0447\u0438. \u0412\u0441\u0435 \u0447\u0435\u0433\u043e-\u0442\u043e \u0433\u043e\u0432\u043e\u0440\u044f\u0442, \u0438\u043d\u043e\u0433\u0434\u0430 \u0443\u043c\u043d\u043e\u0435, \u0430 \u044f \u2013 \u0441\u0438\u0436\u0443 \u0438 \u043c\u043e\u043b\u0447\u0443. \u0414\u0430\u0436\u0435 \u043a\u0430\u043a-\u0442\u043e \u043d\u0435\u0443\u0434\u043e\u0431\u043d\u043e \u0431\u044b\u043b\u043e. \u0412\u0441\u0435 \u043e\u0441\u0442\u0430\u043b\u044c\u043d\u044b\u0435 \u0442\u043e\u0436\u0435 \u0434\u0443\u043c\u0430\u043b\u0438, \u0447\u0442\u043e \u044f \u0442\u0443\u043f\u043e\u0439. \u041f\u043e\u044d\u0442\u043e\u043c\u0443 \u043c\u0435\u043d\u044f \u043f\u0435\u0440\u0435\u0441\u0442\u0430\u043b\u0438 \u0437\u0432\u0430\u0442\u044c \u043d\u0430 \u0441\u043e\u0432\u0435\u0449\u0430\u043d\u0438\u044f. \u0417\u0432\u0430\u043b\u0438 […]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-54473","post","type-post","status-publish","format-standard","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n","aioseo_head_json":{"title":"\ud83e\udd4723 minut. Omluva pomal\u00fdch | ProHoster","description":"V\u017edy jsem si myslel, \u017ee jsem hloup\u00fd. P\u0159esn\u011bji, \u017ee jsem pomal\u00fd. Projevovalo se to jednodu\u0161e: na sch\u016fzk\u00e1ch a diskuz\u00edch jsem nedok\u00e1zal rychle vymyslet \u0159e\u0161en\u00ed probl\u00e9mu. V\u0161ichni n\u011bco \u0159\u00edkaj\u00ed, n\u011bkdy chytr\u00e9ho, a j\u00e1 sed\u00edm a ml\u010d\u00edm.","canonical_url":"https:\/\/prohoster.info\/cs\/blog\/news\/23-minuty-opravdanie-tugodumov","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null,"og:locale":"cs_CZ","og:site_name":"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b","og:type":"article","og:title":"\ud83e\udd4723 \u043c\u0438\u043d\u0443\u0442\u044b. \u041e\u043f\u0440\u0430\u0432\u0434\u0430\u043d\u0438\u0435 \u0442\u0443\u0433\u043e\u0434\u0443\u043c\u043e\u0432 | ProHoster","og:description":"\u042f \u0432\u0441\u0435\u0433\u0434\u0430 \u0434\u0443\u043c\u0430\u043b, \u0447\u0442\u043e \u044f \u2013 \u0442\u0443\u043f\u043e\u0439. \u0422\u043e\u0447\u043d\u0435\u0435, \u0447\u0442\u043e \u044f \u2014 \u0442\u0443\u0433\u043e\u0434\u0443\u043c. \u041f\u0440\u043e\u044f\u0432\u043b\u044f\u043b\u043e\u0441\u044c \u044d\u0442\u043e \u043f\u0440\u043e\u0441\u0442\u043e: \u043d\u0430 \u0441\u043e\u0432\u0435\u0449\u0430\u043d\u0438\u044f\u0445 \u0438 \u043e\u0431\u0441\u0443\u0436\u0434\u0435\u043d\u0438\u044f\u0445 \u044f \u043d\u0435 \u043c\u043e\u0433 \u0431\u044b\u0441\u0442\u0440\u043e \u043f\u0440\u0438\u0434\u0443\u043c\u044b\u0432\u0430\u0442\u044c \u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0437\u0430\u0434\u0430\u0447\u0438. \u0412\u0441\u0435 \u0447\u0435\u0433\u043e-\u0442\u043e \u0433\u043e\u0432\u043e\u0440\u044f\u0442, \u0438\u043d\u043e\u0433\u0434\u0430 \u0443\u043c\u043d\u043e\u0435, \u0430 \u044f \u2013 \u0441\u0438\u0436\u0443 \u0438 \u043c\u043e\u043b\u0447\u0443.","og:url":"https:\/\/prohoster.info\/cs\/blog\/news\/23-minuty-opravdanie-tugodumov","og:image":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:secure_url":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:width":350,"og:image:height":350,"article:published_time":"2019-12-26T21:00:00+00:00","article:modified_time":"2020-02-18T11:02:29+00:00","article:publisher":"https:\/\/www.facebook.com\/prohoster","article:author":"https:\/\/www.facebook.com\/prohoster"},"aioseo_meta_data":{"post_id":"54473","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":"2026-01-24 11:30:20","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"ai":null,"created":"2021-02-28 20:05:06","updated":"2026-01-24 11:30:20","focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/posts\/54473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/comments?post=54473"}],"version-history":[{"count":0,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/posts\/54473\/revisions"}],"wp:attachment":[{"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/media?parent=54473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/categories?post=54473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prohoster.info\/cs\/wp-json\/wp\/v2\/tags?post=54473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}