{"id":73188,"date":"2020-03-07T20:42:10","date_gmt":"2020-03-07T17:42:10","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/5-stadij-neizbezhnosti-prinyatiya-iso-iec-27001-sertifikaczii-otriczanie"},"modified":"2020-03-07T20:42:10","modified_gmt":"2020-03-07T17:42:10","slug":"5-stadij-neizbezhnosti-prinyatiya-iso-iec-27001-sertifikaczii-otriczanie","status":"publish","type":"post","link":"https:\/\/prohoster.info\/cs\/blog\/administrirovanie\/5-stadij-neizbezhnosti-prinyatiya-iso-iec-27001-sertifikaczii-otriczanie","title":{"rendered":"5 st\u00e1di\u00ed nevyhnutelnosti p\u0159ijet\u00ed certifikace ISO\/IEC 27001. Pop\u0159en\u00ed","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>Pokud je p\u0159ijato jak\u00e9koli strategicky d\u016fle\u017eit\u00e9 rozhodnut\u00ed pro firmu, zam\u011bstnanci proch\u00e1zej\u00ed z\u00e1kladn\u00edm obrann\u00fdm mechanismem, dob\u0159e zn\u00e1m\u00fdm jako 5 f\u00e1z\u00ed reakce na zm\u011bnu (autor E. K\u00fcbler-Ross). V\u00fdznamn\u00e1 psycholo\u017eka kdysi popisovala emocion\u00e1ln\u00ed reakce a vy\u010dlenila 5 kl\u00ed\u010dov\u00fdch f\u00e1z\u00ed emocion\u00e1ln\u00ed reakce: <strong>pop\u0159en\u00ed<\/strong>, <strong>hn\u011bv<\/strong>, <strong>vyjedn\u00e1v\u00e1n\u00ed<\/strong>, <strong>deprese<\/strong> a nakonec, <strong>p\u0159ijet\u00ed<\/strong>. P\u0159ipravili jsme cyklus \u010dl\u00e1nk\u016f v\u011bnovan\u00fdch certifikaci podle ISO 27001, kde se zam\u011b\u0159\u00edme na ka\u017edou z f\u00e1z\u00ed. Dnes v\u00e1m p\u0159ineseme prvn\u00ed z nich \u2013 pop\u0159en\u00ed. <\/p>\n<p><\/p>\n<p><img decoding=\"async\" alt=\"5 st\u00e1di\u00ed nevyhnutelnosti p\u0159ijet\u00ed certifikace ISO\/IEC 27001. Pop\u0159en\u00ed\" src=\"\/wp-content\/uploads\/2020\/03\/ee1b5590ad4cae2ddc9902b227d94c67.jpeg\" style=\"display:block;margin: 0 auto;\" \/><\/p>\n<p><noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<p>Z\u00edsk\u00e1n\u00ed certifik\u00e1tu ISO 27001 \"jen pro formu\" je pon\u011bkud pochybn\u00fdm pot\u011b\u0161en\u00edm, proto\u017ee vy\u017eaduje dlouhou a n\u00e1kladnou p\u0159\u00edpravu. Krom\u011b toho, jak ukazuje <noindex><a rel=\"nofollow\" href=\"https:\/\/www.iso.org\/the-iso-survey.html\">statistika<\/a><\/noindex>, tento standard je na \u00fazem\u00ed \u010cR velmi nepohodln\u00fd: k dne\u0161n\u00edmu dni pouze 70 spole\u010dnost\u00ed pro\u0161lo certifikac\u00ed na shodu. P\u0159itom v zahrani\u010d\u00ed je to jeden z nej\u017e\u00e1dan\u011bj\u0161\u00edch standard\u016f, kter\u00fd odpov\u00edd\u00e1 rostouc\u00edm po\u017eadavk\u016fm podnik\u016f v oblasti informa\u010dn\u00ed bezpe\u010dnosti.<\/p>\n<p><\/p>\n<p>Na\u0161e spole\u010dnost poskytuje kompletn\u00ed spektrum slu\u017eeb outsourcingu \u00fa\u010detn\u00edch funkc\u00ed: \u00fa\u010detnictv\u00ed a da\u0148ov\u00e9 evidence, v\u00fdpo\u010det mezd a person\u00e1ln\u00ed administrativa. Zauj\u00edm\u00e1me jednu z vedouc\u00edch pozic na trhu, \u010d\u00e1ste\u010dn\u011b d\u00edky tomu, \u017ee n\u00e1m d\u016fv\u011b\u0159uj\u00ed svou d\u016fv\u011brnou informaci zahrani\u010dn\u00ed spole\u010dnosti s pobo\u010dkami na \u00fazem\u00ed \u010cesk\u00e9 republiky. To se t\u00fdk\u00e1 nejen finan\u010dn\u00edch proces\u016f na\u0161ich klient\u016f, ale tak\u00e9 osobn\u00edch \u00fadaj\u016f, se kter\u00fdmi denn\u011b pracujeme. V t\u00e9to souvislosti je ot\u00e1zka informa\u010dn\u00ed bezpe\u010dnosti jednou z na\u0161ich priorit.<\/p>\n<p><\/p>\n<p>V\u011bt\u0161ina obchodn\u00edch proces\u016f rusk\u00fdch pobo\u010dek je \u0159\u00edzena a deklarov\u00e1na mate\u0159sk\u00fdmi kancel\u00e1\u0159emi zahrani\u010dn\u00edch spole\u010dnost\u00ed, co\u017e znamen\u00e1, \u017ee mus\u00ed odpov\u00eddat vnit\u0159n\u00edm skupinov\u00fdm standard\u016fm. V posledn\u00ed dob\u011b za\u010dali n\u011bkte\u0159\u00ed z na\u0161ich kl\u00ed\u010dov\u00fdch klient\u016f p\u0159ehodnocovat sv\u00e9 bezpe\u010dnostn\u00ed politiky sm\u011brem k jejich zp\u0159\u00edsn\u011bn\u00ed. To je samoz\u0159ejm\u011b spojeno se sv\u011btov\u00fdmi trendy v n\u00e1r\u016fstu kybernetick\u00fdch \u00fatok\u016f a ztr\u00e1t spojen\u00fdch s incidenty poru\u0161en\u00ed informa\u010dn\u00ed bezpe\u010dnosti. Pokud je nutn\u00e9 zav\u00e9st prost\u0159edky ochrany, politiky a postupy zam\u011b\u0159en\u00e9 na zv\u00fd\u0161en\u00ed informa\u010dn\u00ed bezpe\u010dnosti spole\u010dnosti, lze se obej\u00edt i bez certifikace ISO\/IEC 27001, \u010d\u00edm\u017e se u\u0161et\u0159\u00ed spousta pen\u011bz, \u010dasu a nerv\u016f. <\/p>\n<p><\/p>\n<p><img decoding=\"async\" alt=\"5 st\u00e1di\u00ed nevyhnutelnosti p\u0159ijet\u00ed certifikace ISO\/IEC 27001. Pop\u0159en\u00ed\" src=\"\/wp-content\/uploads\/2020\/03\/12ebbfe2cf20ccb2be7c902456057c11.jpeg\" style=\"display:block;margin: 0 auto;\" \/><\/p>\n<p><\/p>\n<p>Dnes se v tendrech zahrani\u010dn\u00edch zadavatel\u016f za\u010daly objevovat po\u017eadavky na st\u00e1vaj\u00edc\u00ed informa\u010dn\u00ed bezpe\u010dnost ve spole\u010dnosti. N\u011bkte\u0159\u00ed, aby si zjednodu\u0161ili kontrolu a zjednotili p\u0159\u00edstup, zavedli jako povinn\u00e9 hodnot\u00edc\u00ed krit\u00e9rium \u2013 existenci certifikace ISO\/IEC 27001.<\/p>\n<p><\/p>\n<p>M\u011bli jsme totakto: jeden z kl\u00ed\u010dov\u00fdch mezin\u00e1rodn\u00edch klient\u016f, certifikovan\u00fd podle tohoto standardu, podle v\u0161eho v\u00fdrazn\u011b pos\u00edlil sv\u016fj glob\u00e1ln\u00ed t\u00fdm pro informa\u010dn\u00ed bezpe\u010dnost. Jak jsme se to dozv\u011bd\u011bli? Rozhodli se prov\u00e9st audit na\u0161eho syst\u00e9mu \u0159\u00edzen\u00ed informa\u010dn\u00ed bezpe\u010dnosti, proto\u017ee jim poskytujeme \u00fa\u010detn\u00ed slu\u017eby a \u0159\u00edzen\u00ed pracovn\u00edk\u016f \u2013 a tud\u00ed\u017e je ochrana na\u0161ich informa\u010dn\u00edch syst\u00e9m\u016f z\u00e1sadn\u011b d\u016fle\u017eit\u00e1 pro n\u011b. P\u0159edchoz\u00ed audit prob\u011bhl p\u0159ed 3 lety \u2013 tehdy v\u0161echno prob\u011bhlo dost bezprobl\u00e9mov\u011b. <\/p>\n<p><\/p>\n<p>Tentokr\u00e1t na n\u00e1s za\u00fato\u010dil sehran\u00fd t\u00fdm Ind\u016f, kter\u00fd obratn\u011b odhalil n\u011bkolik des\u00edtek nedostatk\u016f v na\u0161em syst\u00e9mu spr\u00e1vy bezpe\u010dnosti. Proces auditu p\u0159ipom\u00ednal kolo Sams\u00e1ry \u2013 zd\u00e1lo se, \u017ee nem\u011bli v z\u00e1sad\u011b c\u00edl dos\u00e1hnout n\u011bjak\u00e9ho kone\u010dn\u00e9ho bodu v r\u00e1mci kontroly. Byla to nekone\u010dn\u00e1 \u0159ada ot\u00e1zek, pozn\u00e1mek, na\u0161ich koment\u00e1\u0159\u016f a d\u016fkaz\u016f jejich platnosti, konferen\u010dn\u00edch hovor\u016f a dlouh\u00fdch filozofick\u00fdch rozprav v pokusech rozpoznat akcent IT security teamu klienta. Mimochodem, audit pokra\u010duje s r\u016fznou intenzitou dodnes \u2013 \u010dasem jsme si na to ji\u017e zvykli. Tak jsme dosp\u011bli k nutnosti certifikace samy o sob\u011b.<\/p>\n<p><\/p>\n<h4 id=\"mozhet-my-oboydemsya-iso-9001\">Mo\u017en\u00e1 se obejdeme bez ISO 9001?<\/h4>\n<p><\/p>\n<p>V\u0161ichni, kdo maj\u00ed v\u00edce \u010di m\u00e9n\u011b znalosti o certifikaci podle jak\u00e9hokoli standardu ISO, ch\u00e1pou, \u017ee z\u00e1kladem pro ka\u017ed\u00fd z nich je certifik\u00e1t ISO 9001 \u201eSyst\u00e9m managementu kvality\u201c. To je pravd\u011bpodobn\u011b v sou\u010dasnosti nejpopul\u00e1rn\u011bj\u0161\u00ed certifik\u00e1t ze v\u0161ech standard\u016f ISO. My jsme ho nem\u011bli \u2013 a rozhodli jsme se ho nez\u00edsk\u00e1vat. Na to bylo n\u011bkolik d\u016fvod\u016f: <\/p>\n<p><\/p>\n<ul>\n<li>pochybn\u00e9 ekonomick\u00e9 efektivnosti p\u0159\u00edtomnosti tohoto certifik\u00e1tu u firmy;<\/li>\n<li>na\u0161e intern\u00ed procesy byly v\u011bt\u0161inou u\u017e p\u0159ibl\u00ed\u017eeny tomuto standardu;<\/li>\n<li>z\u00edsk\u00e1n\u00ed tohoto certifik\u00e1tu by vy\u017eadovalo dal\u0161\u00ed \u010das a pen\u00edze. <\/li>\n<\/ul>\n<p><\/p>\n<p>Proto jsme se rozhodli ihned zav\u00e9st ISO 27001, ani\u017e bychom za\u010d\u00ednali s \u201eleh\u010d\u00edm\u201c 9001.<\/p>\n<p><\/p>\n<h4 id=\"a-mozhet-vse-taki-ne-nado\">A mo\u017en\u00e1 bychom to p\u0159ece jen nem\u011bli?<\/h4>\n<p><\/p>\n<p>P\u0159edb\u00edh\u00e1m, mnohokr\u00e1t jsme se vraceli k ot\u00e1zce, zda je jeho z\u00edsk\u00e1n\u00ed rozumn\u00e9. Za\u010dali jsme zkoumat tuto ot\u00e1zku ze v\u0161ech stran, proto\u017ee jsme nem\u011bli naprosto \u017e\u00e1dnou odbornost. A zde jsou omyly, kter\u00e9 n\u00e1s p\u0159im\u011bly znovu se nad touto ot\u00e1zkou zamyslet. <\/p>\n<p><em>Omyl \u010d. 1.<\/em><br \/>\nDoufali jsme, \u017ee standard n\u00e1m poskytne podrobn\u00fd checklist, seznam politik a dal\u0161\u00edch statut\u00e1rn\u00edch dokument\u016f. V realit\u011b se uk\u00e1zalo, \u017ee ISO\/IEC 27001 je soubor po\u017eadavk\u016f na samotn\u00fd syst\u00e9m \u0159\u00edzen\u00ed informa\u010dn\u00ed bezpe\u010dnosti a vybudovan\u00fd proces. Na jejich z\u00e1klad\u011b bylo nutn\u00e9 samostatn\u011b rozhodnout, co napsat\/zav\u00e9st v na\u0161\u00ed spole\u010dnosti pro spln\u011bn\u00ed po\u017eadavk\u016f standardu. <\/p>\n<p><\/p>\n<p><em>Omyl \u010d. 2.<\/em><br \/>\nUp\u0159\u00edmn\u011b jsme v\u011b\u0159ili, \u017ee n\u00e1m sta\u010d\u00ed prostudovat jeden dokument a realizovat ho v relativn\u011b kr\u00e1tk\u00e9m \u010dase sami. V realit\u011b, kdy\u017e jsme \u010detli dokument, jsme si uv\u011bdomili, kolik souvisej\u00edc\u00edch standard\u016f se v\u00e1\u017ee na n\u00e1\u0161 standard, s kolika standardy je nutn\u00e9 se sezn\u00e1mit (alespo\u0148 povrchn\u011b). \"T\u0159e\u0161ni\u010dkou na dortu\" bylo, \u017ee aktu\u00e1ln\u00ed texty standard\u016f nejsou voln\u011b dostupn\u00e9 \u2013 musely se kupovat na ofici\u00e1ln\u00ed str\u00e1nce ISO.<\/p>\n<p><\/p>\n<p><em>P\u0159esv\u011bd\u010den\u00ed \u010d. 3.<\/em><br \/>\nByli jsme p\u0159esv\u011bd\u010deni, \u017ee najdeme v\u0161e pot\u0159ebn\u00e9 k p\u0159\u00edprav\u011b na certifikaci ve ve\u0159ejn\u00fdch zdroj\u00edch. Materi\u00e1l\u016f k ISO 27001 bylo na internetu skute\u010dn\u011b dost, ov\u0161em bylo v nich m\u00e1lo konkr\u00e9tn\u00edho. Praxe uk\u00e1zala, \u017ee chyb\u011bly dostupn\u00e9 kroky k p\u0159\u00edprav\u011b na certifikaci a tak\u00e9 skute\u010dn\u00e9 p\u0159\u00edpady firem, kter\u00e9 tento standard implementovaly.<\/p>\n<p><\/p>\n<p><em>P\u0159esv\u011bd\u010den\u00ed \u010d. 4.<\/em><br \/>\nNap\u00ed\u0161eme politiky, ale nebudou fungovat! Opravdu, v na\u0161\u00ed firm\u011b u\u017e je takov\u00fdch pravidel moc, nikdo nebude dodr\u017eovat je\u0161t\u011b dal\u0161\u00edch 30 nov\u00fdch politik. V realit\u011b, na\u0161t\u011bst\u00ed, na\u0161i zam\u011bstnanci zodpov\u011bdn\u011b p\u0159istoupili k \u00fakolu osvojit si nov\u00e1 pravidla a \u00fasp\u011b\u0161n\u011b absolvovali testov\u00e1n\u00ed znalost\u00ed dokumentace syst\u00e9mu \u0159\u00edzen\u00ed bezpe\u010dnosti informac\u00ed. <\/p>\n<p><\/p>\n<p><em>P\u0159esv\u011bd\u010den\u00ed \u010d. 5.<\/em><br \/>\nV tu chv\u00edli jsme nedok\u00e1zali jasn\u011b zhodnotit, jak\u00fd p\u0159\u00ednos n\u00e1m na\u0161e \u00fasil\u00ed p\u0159inese. Tehdy po\u010det po\u017eadavk\u016f na tento certifik\u00e1t nebyl velk\u00fd a kl\u00ed\u010dov\u00fd a nejn\u00e1ro\u010dn\u011bj\u0161\u00ed klient se n\u00e1m objevil dlouho p\u0159ed certifikac\u00ed. Zku\u0161enosti uk\u00e1zaly, \u017ee jsme si poradili i bez standardu. <\/p>\n<p><\/p>\n<p>V ur\u010dit\u00e9m okam\u017eiku jsme si uv\u011bdomili, \u017ee chaoticky \u0159e\u0161\u00edme vznikaj\u00edc\u00ed nedostatky podle po\u017eadavk\u016f klienta. Ka\u017ed\u00fdkr\u00e1t jsme vym\u00fd\u0161leli nov\u00e9 politiky nebo \u0159e\u0161en\u00ed. A nakonec jsme si sami uv\u011bdomili, \u017ee bude mnohem jednodu\u0161\u0161\u00ed systematizovat proces, co\u017e n\u00e1m pozd\u011bji u\u0161et\u0159\u00ed spoustu pracovn\u00edch n\u00e1klad\u016f. Standard byl zaveden, aby tuto \u00falohu usnadnil. <\/p>\n<p><\/p>\n<p>Nyn\u00ed, po dvou letech, vid\u00edme trend vzr\u016fstaj\u00edc\u00edho po\u010dtu \u017e\u00e1dost\u00ed a z\u00e1jmu o tuto problematiku ze strany nejv\u011bt\u0161\u00edch mezin\u00e1rodn\u00edch klient\u016f. <\/p>\n<p><\/p>\n<h4 id=\"finalnoe-reshenie\">Kone\u010dn\u00e9 rozhodnut\u00ed.<\/h4>\n<p><\/p>\n<p>Na z\u00e1v\u011br chceme \u0159\u00edci, \u017ee l\u00edd\u0159i v na\u0161em odv\u011btv\u00ed obdr\u017eeli certifikaci ISO\/IEC 27001, co\u017e p\u0159im\u011blo v\u0161echny ostatn\u00ed velk\u00e9 poskytovatele (v\u010detn\u011b n\u00e1s) zamyslet se nad touto ot\u00e1zkou. Nepochybn\u011b, hezk\u00fd \u0159\u00e1dek v marketingov\u00fdch materi\u00e1lech spole\u010dnosti \u2013 na webu, v soci\u00e1ln\u00edch m\u00e9di\u00edch, v reklamn\u00edch bro\u017eur\u00e1ch atd. \u2013 lze pova\u017eovat za p\u0159\u00edjemn\u00fd bonus, ale stoj\u00ed za to investovat tolik prost\u0159edk\u016f pouze pro n\u011bj? 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