{"id":85795,"date":"2020-06-19T13:42:11","date_gmt":"2020-06-19T11:42:11","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/mms-sistema-v-data-czentre-kak-my-avtomatizirovali-upravlenie-tehnicheskim-obsluzhivaniem"},"modified":"2020-12-21T09:35:09","modified_gmt":"2020-12-21T07:35:09","slug":"mms-sistema-v-data-czentre-kak-my-avtomatizirovali-upravlenie-tehnicheskim-obsluzhivaniem","status":"publish","type":"post","link":"https:\/\/prohoster.info\/cs\/blog\/administrirovanie\/mms-sistema-v-data-czentre-kak-my-avtomatizirovali-upravlenie-tehnicheskim-obsluzhivaniem","title":{"rendered":"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>P\u0159edstavte si, \u017ee m\u00e1te pln\u011b vybaven\u00fd serverov\u00fd s\u00e1l: n\u011bkolik des\u00edtek klimatizac\u00ed, spoustu dieselov\u00fdch gener\u00e1tor\u016f a z\u00e1lo\u017en\u00edch nap\u00e1jen\u00ed. Aby \u201e\u017eelezo\u201c fungovalo spr\u00e1vn\u011b, pravideln\u011b kontrolujete jeho funk\u010dnost a nezapom\u00edn\u00e1te na \u00fadr\u017ebu: prov\u00e1d\u00edte zku\u0161ebn\u00ed spu\u0161t\u011bn\u00ed, kontrolujete hladinu oleje a m\u011bn\u00edte sou\u010d\u00e1stky. I pro jeden server mus\u00ed b\u00fdt uchov\u00e1v\u00e1no mnoho informac\u00ed: registr za\u0159\u00edzen\u00ed, seznam spot\u0159ebn\u00edho materi\u00e1lu na sklad\u011b, pl\u00e1n \u00fadr\u017eby, a tak\u00e9 z\u00e1ruka, smlouvy s dodavateli a subdodavateli.&nbsp;<\/p>\n<p>Nyn\u00ed vyn\u00e1sob\u00edme po\u010det s\u00e1l\u016f deseti. Objev\u00ed se ot\u00e1zky logistiky. Kde skladovat co, abyste nemuseli b\u011bhat za ka\u017edou sou\u010d\u00e1stkou? Jak v\u010das dopl\u0148ovat z\u00e1soby, aby v\u00e1s nepl\u00e1novan\u00e1 oprava nezasko\u010dila? Pokud je za\u0159\u00edzen\u00ed hodn\u011b, nen\u00ed mo\u017en\u00e9 dr\u017eet v\u0161echny technick\u00e9 pr\u00e1ce v hlav\u011b a na pap\u00ed\u0159e je to slo\u017eit\u00e9. Zde p\u0159ich\u00e1z\u00ed na pomoc MMS, neboli syst\u00e9m \u0159\u00edzen\u00ed \u00fadr\u017eby za\u0159\u00edzen\u00ed.&nbsp;<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/c1508c77328ae1784461d6270c22cdb8.png\" style=\"display:block;margin: 0 auto;\"><br \/>\nV MMS vytv\u00e1\u0159\u00edme pl\u00e1ny preventivn\u00edch a oprav\u00e1rensk\u00fdch prac\u00ed, uchov\u00e1v\u00e1me pokyny pro techniky. Ne v\u0161echny datov\u00e9 centra maj\u00ed takov\u00fd syst\u00e9m, mnoho z nich pova\u017euje jeho zaveden\u00ed za p\u0159\u00edli\u0161 n\u00e1kladn\u00e9 \u0159e\u0161en\u00ed. Ale na z\u00e1klad\u011b na\u0161ich zku\u0161enost\u00ed jsme zjistili, \u017ee <b>d\u016fle\u017eit\u00e9 nen\u00ed n\u00e1stroj, ale p\u0159\u00edstup<\/b> k pr\u00e1ci s informacemi. Prvn\u00ed syst\u00e9m jsme vytvo\u0159ili v Excelu a postupn\u011b jsme jej vylep\u0161ovali na softwarov\u00fd produkt.&nbsp;<\/p>\n<p>Spole\u010dn\u011b s <noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/users\/alexddropp\/\" class=\"user_link\">alexddropp<\/a><\/noindex> jsme se rozhodli pod\u011blit o zku\u0161enosti s rozvojem vlastn\u00ed MMS. Uk\u00e1\u017eu, jak se syst\u00e9m vyv\u00edjel a jak pomohl zav\u00e9st nejlep\u0161\u00ed postupy \u00fadr\u017eby. Alexej n\u00e1m pov\u00ed, jak z\u00edskal MMS jako d\u011bdictv\u00ed, co se za tu dobu zm\u011bnilo a jak syst\u00e9m nyn\u00ed usnad\u0148uje \u017eivot technik\u016fm.&nbsp;<br \/>\n<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<h2>Jak jsme dosp\u011bli k vlastn\u00ed MMS<\/h2>\n<p><b>Nejd\u0159\u00edve byly jen slo\u017eky<\/b>. P\u0159ed 8-10 lety byly informace uchov\u00e1v\u00e1ny rozpt\u00fdlen\u011b. Po technick\u00e9m servisu jsme podepisovali protokoly o proveden\u00fdch prac\u00edch, uchov\u00e1vali pap\u00edrov\u00e9 origin\u00e1ly v archivech a skenovan\u00e9 kopie na s\u00ed\u0165ov\u00fdch slo\u017ek\u00e1ch. Stejn\u00fdm zp\u016fsobem jsme ve slo\u017ek\u00e1ch roz\u010dlen\u011bn\u00fdch podle za\u0159\u00edzen\u00ed shroma\u017e\u010fovali informace o n\u00e1hradn\u00edch d\u00edlech: o sou\u010d\u00e1stk\u00e1ch, n\u00e1stroj\u00edch a p\u0159\u00edslu\u0161enstv\u00ed. Tak se d\u00e1 \u017e\u00edt, pokud pro tyto slo\u017eky vytvo\u0159\u00edte strukturu a \u00farovn\u011b p\u0159\u00edstupu.<br \/>\nAle m\u00e1te t\u0159i probl\u00e9my:&nbsp;<\/p>\n<ul>\n<li>Navigace: trv\u00e1 dlouho p\u0159ep\u00ednat mezi r\u016fzn\u00fdmi slo\u017ekami. Pokud chcete vid\u011bt opravy konkr\u00e9tn\u00edho vybaven\u00ed za n\u011bkolik let, budete muset prov\u00e9st hodn\u011b kliknut\u00ed.<\/li>\n<li>Statistika: nebudete ji m\u00edt, a bez n\u00ed je obt\u00ed\u017en\u00e9 p\u0159edpov\u011bd\u011bt, jak rychle r\u016fzn\u00e1 za\u0159\u00edzen\u00ed selh\u00e1vaj\u00ed, nebo kolik ZI pl\u00e1novat na p\u0159\u00ed\u0161t\u00ed rok.&nbsp;&nbsp;<\/li>\n<li>V\u010dasn\u00e1 reakce: nikdo v\u00e1m nep\u0159ipomene, \u017ee sou\u010d\u00e1stky se ji\u017e bl\u00ed\u017e\u00ed konci a je pot\u0159eba je znovu objednat. A nav\u00edc nen\u00ed jasn\u00e9, \u017ee stejn\u00e9 za\u0159\u00edzen\u00ed selh\u00e1v\u00e1 ji\u017e podruh\u00e9.&nbsp;&nbsp;<\/li>\n<\/ul>\n<p>N\u011bjakou dobu jsme dokumenty uchov\u00e1vali takto, ale pot\u00e9 jsme objevili Excel \ud83d\ude42<\/p>\n<p><b>MMS v Excelu<\/b>. Postupn\u011b se struktura dokumentace p\u0159esunula do Excelu. Z\u00e1kladem byl seznam za\u0159\u00edzen\u00ed, ke kter\u00e9mu jsme p\u0159idali pl\u00e1ny \u00fadr\u017eby, kontroln\u00ed seznamy a odkazy na protokoly o vykonan\u00fdch prac\u00edch:&nbsp;<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/03ccc7d83d11272e3219640bd5939bc5.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>V seznamu za\u0159\u00edzen\u00ed jsme uvedli z\u00e1kladn\u00ed charakteristiky a um\u00edst\u011bn\u00ed v datov\u00e9m centru:<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/eb3dacd784db3411734f3ea1d80237cf.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>Vznikl jak\u00fdsi navig\u00e1tor, ze kter\u00e9ho lze rychle pochopit, co se s vybaven\u00edm a jeho \u00fadr\u017ebou d\u011bje. Pokud je to nutn\u00e9, je mo\u017en\u00e9 z pl\u00e1nu \u00fadr\u017eby nahl\u00e9dnout do jednotliv\u00fdch protokol\u016f pomoc\u00ed odkaz\u016f:<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/3cb5fe1a494430476d9d0d6f4fcfdb2b.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>Pokud se pe\u010dliv\u011b vede dokument v Excelu, je toto \u0159e\u0161en\u00ed zcela p\u0159ijateln\u00e9 pro mal\u00e9 serverovny. Ale je to st\u00e1le do\u010dasn\u00e9. I kdy\u017e pou\u017e\u00edv\u00e1me jeden klimatiz\u00e1tor a prov\u00e1d\u00edme \u00fadr\u017ebu jednou m\u011bs\u00ed\u010dn\u011b, za p\u011bt let nahromad\u00edme stovky chyb a na\u0161e excelka naroste. Pokud p\u0159id\u00e1me dal\u0161\u00ed klimatiz\u00e1tor, jeden dieselov\u00fd gener\u00e1tor, jeden UPS, budeme pot\u0159ebovat n\u011bkolik list\u016f a navz\u00e1jem je propojit. \u010c\u00edm del\u0161\u00ed je historie, t\u00edm obt\u00ed\u017en\u011bj\u0161\u00ed je rychle z\u00edskat pot\u0159ebn\u00e9 informace.&nbsp;<\/p>\n<p><b>Prvn\u00ed \"dosp\u011bl\u00fd\" syst\u00e9m<\/b>. V roce 2014 jsme proch\u00e1zeli prvn\u00ed audit Management &amp; Operations podle standard\u016f Operational Sustainability od Uptime Institute. Proch\u00e1zeli jsme t\u00e9m\u011b\u0159 s tou samou excelkou, ale za rok jsme ji v\u00fdrazn\u011b zdokonalili: p\u0159idali jsme odkazy na instrukce a kontroln\u00ed seznamy pro techniky. Audito\u0159i pova\u017eovali tento form\u00e1t za zcela funk\u010dn\u00ed. Dok\u00e1zali sledovat v\u0161echny operace se za\u0159\u00edzen\u00edm a ujistili se, \u017ee informace jsou aktu\u00e1ln\u00ed a procesy jsou nastaveny. Audit jsme tenkr\u00e1t \u00fasp\u011b\u0161n\u011b pro\u0161li, z\u00edskali jsme 92 bod\u016f z 100 mo\u017en\u00fdch.<\/p>\n<p>Nastala ot\u00e1zka: jak \u017e\u00edt d\u00e1l. Rozhodli jsme se, \u017ee pot\u0159ebujeme \"seri\u00f3zn\u00ed\" MMS, pod\u00edvali jsme se na n\u011bkolik placen\u00fdch program\u016f, ale nakonec jsme se rozhodli napsat software sami. Ten Excel jsme vyu\u017eili jako rozvinut\u00e9 technick\u00e9 zad\u00e1n\u00ed. Jak\u00e9 \u00fakoly jsme si kladli p\u0159ed MMS.&nbsp;<\/p>\n<h2>Co jsme od MMS cht\u011bli<\/h2>\n<p>Ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f je MMS soubor referen\u010dn\u00edch a reportovac\u00edch dokument\u016f. Na\u0161e hierarchie referenc\u00ed vypad\u00e1 p\u0159ibli\u017en\u011b takto:<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/9e50759eb567548b2c10be945efcbe44.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>Nejprve, nejvy\u0161\u0161\u00ed \u00farove\u0148 referenc\u00ed \u2013 to je <b>seznam budov<\/b>: strojn\u00edch hal, sklad\u016f, kde je um\u00edst\u011bno za\u0159\u00edzen\u00ed.<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/d4bb2ce92f4a3eaf8182535e8e844e7d.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>D\u00e1le n\u00e1sleduje <b>seznam technick\u00e9ho vybaven\u00ed<\/b>. Shrom\u00e1\u017edili jsme jej podle syst\u00e9m\u016f:<\/p>\n<ul>\n<li>Klimatiza\u010dn\u00ed syst\u00e9m: klimatizace, chladi\u010de, \u010derpadla.<\/li>\n<li>Nap\u00e1jec\u00ed syst\u00e9m: UPS, dieselov\u00e9 gener\u00e1tory, rozvodn\u00e9 sk\u0159\u00edn\u011b.<\/li>\n<\/ul>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/5e2eeaae9473c9e365f245c3516f64f2.png\" style=\"display:block;margin: 0 auto;\"><br \/>\n<i>Pro ka\u017ed\u00e9 za\u0159\u00edzen\u00ed shroma\u017e\u010fujeme z\u00e1kladn\u00ed data: typ, model, s\u00e9riov\u00e9 \u010d\u00edslo, \u00fadaje o v\u00fdrobci, rok v\u00fdroby, datum uveden\u00ed do provozu, z\u00e1ru\u010dn\u00ed doba.<\/i><\/p>\n<p>Jakmile napln\u00edme seznam za\u0159\u00edzen\u00ed, sestav\u00edme pro n\u011bj <b>program \u00fadr\u017eby<\/b>: jak a jak \u010dasto prov\u00e1d\u011bt \u00fadr\u017ebu. V programu \u00fadr\u017eby popisujeme <b>soubor operac\u00ed<\/b>, nap\u0159\u00edklad: vym\u011bnit tuto akumul\u00e1torovou baterii, nastavit provoz konkr\u00e9tn\u00edho d\u00edlu a tak d\u00e1le. Operace popisujeme v samostatn\u00e9 referenci. Pokud se operace opakuje v r\u016fzn\u00fdch programech, nen\u00ed nutn\u00e9 ji ka\u017edou dobu znovu popisovat \u2013 jednodu\u0161e vezmeme hotovou z reference:<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/4fac063105d6339dadc88b2c2cf01320.png\" style=\"display:block;margin: 0 auto;\"><br \/>\n<i>Operace \u201eZm\u011bna nastaven\u00ed teploty\u201c a \u201eV\u00fdm\u011bna rychlospojky kabelu\u201c budou spole\u010dn\u00e9 pro chladi\u010de a klimatiza\u010dn\u00ed syst\u00e9my jednoho v\u00fdrobce.<\/i><\/p>\n<p>Nyn\u00ed m\u016f\u017eeme pro ka\u017ed\u00e9 za\u0159\u00edzen\u00ed vytvo\u0159it <b>pl\u00e1n \u00fadr\u017eby<\/b>. Propojujeme program \u00fadr\u017eby s konkr\u00e9tn\u00edm za\u0159\u00edzen\u00edm a syst\u00e9m s\u00e1m zkontroluje v programu, jak \u010dasto je t\u0159eba prov\u00e1d\u011bt \u00fadr\u017ebu, a vypo\u010d\u00edt\u00e1 \u010das prac\u00ed od data uveden\u00ed do provozu:<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/3fe447543a668c47cc1977f6c648214b.png\" style=\"display:block;margin: 0 auto;\"><i>Sestaven\u00ed takov\u00e9ho pl\u00e1nu lze automatizovat i pomoc\u00ed vzorc\u016f Excel.<\/i><\/p>\n<p>N\u011bkdy to nen\u00ed zcela z\u0159ejm\u00e9: vedeme samostatnou referenci <b>odlo\u017een\u00fdch prac\u00ed<\/b>. Pl\u00e1n je pl\u00e1n, ale v\u0161ichni jsme lid\u00e9 a ch\u00e1peme, \u017ee se m\u016f\u017ee st\u00e1t cokoliv. Nap\u0159\u00edklad spot\u0159ebn\u00ed materi\u00e1l nedorazil v\u010das a \u00fadr\u017ebu je t\u0159eba odlo\u017eit o t\u00fdden. To je norm\u00e1ln\u00ed situace, pokud ji sledujeme. O odlo\u017een\u00fdch a neproveden\u00fdch prac\u00edch vedeme statistiku a sna\u017e\u00edme se, aby zru\u0161en\u00ed \u00fadr\u017eby sm\u011b\u0159ovalo k nule.&nbsp;&nbsp;<\/p>\n<p>Tak\u00e9 pro ka\u017ed\u00e9 za\u0159\u00edzen\u00ed vedeme statistiku <b>nehod a nepl\u00e1novan\u00fdch oprav.<\/b>. Statistiku pou\u017e\u00edv\u00e1me k pl\u00e1nov\u00e1n\u00ed n\u00e1kup\u016f a hled\u00e1n\u00ed slab\u00fdch m\u00edst v infrastruktu\u0159e. Nap\u0159\u00edklad pokud se na stejn\u00e9m m\u00edst\u011b t\u0159ikr\u00e1t po sob\u011b sp\u00e1l\u00ed kompresor, je to sign\u00e1l hledat p\u0159\u00ed\u010diny poruch.&nbsp;&nbsp;&nbsp;<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/0b7ea5b9beea72e274fad0cfdeebcc8f.png\" style=\"display:block;margin: 0 auto;\"><br \/>\n<i>Takov\u00fd p\u0159\u00edb\u011bh o \u00fadr\u017eb\u011b a oprav\u00e1ch se za 4 roky nahromadil u konkr\u00e9tn\u00edho klimatiza\u010dn\u00edho za\u0159\u00edzen\u00ed.<\/i><\/p>\n<p>Dal\u0161\u00ed p\u0159\u00edru\u010dka \u2013 <b>ZIP<\/b>. Zohled\u0148ujeme, jak\u00e9 spot\u0159ebn\u00ed materi\u00e1ly jsou pot\u0159ebn\u00e9 pro za\u0159\u00edzen\u00ed, kde a v jak\u00e9m mno\u017estv\u00ed jsou ulo\u017eeny. Zde tak\u00e9 uchov\u00e1v\u00e1me informace o dodac\u00edch lh\u016ft\u00e1ch, abychom l\u00e9pe pl\u00e1novali dod\u00e1vky na sklad.&nbsp;<\/p>\n<p>Mno\u017estv\u00ed ZIP po\u010d\u00edt\u00e1me na z\u00e1klad\u011b ro\u010dn\u00ed statistiky oprav na jednu jednotku za\u0159\u00edzen\u00ed. Pro v\u0161echny ZIP uv\u00e1d\u00edme minim\u00e1ln\u00ed z\u016fstatek: kolik minim\u00e1ln\u00edch n\u00e1hradn\u00edch d\u00edl\u016f je pot\u0159eba na ka\u017ed\u00e9m objektu. Pokud se ZIP bl\u00ed\u017e\u00ed k vy\u010derp\u00e1n\u00ed, jeho mno\u017estv\u00ed v p\u0159\u00edru\u010dce se zv\u00fdrazn\u00ed:<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/3e4ee152b47ffc9b80eb88de28c1c267.png\" style=\"display:block;margin: 0 auto;\"><i>Nezbytn\u00fd&nbsp;z\u00e1soby vysokotlak\u00fdch senzor\u016f by m\u011bl b\u00fdt alespo\u0148 dva, a z\u016fstal pouze jeden. Urgentn\u011b je \u010das na objedn\u00e1vku.&nbsp;<\/i><\/p>\n<p>Jakmile doraz\u00ed \u0161ar\u017ee ZIP, vypln\u00edme p\u0159\u00edru\u010dku \u00fadaji z dodac\u00edho listu a uvedeme m\u00edsto skladov\u00e1n\u00ed. Okam\u017eit\u011b vid\u00edme aktu\u00e1ln\u00ed z\u016fstatek t\u011bchto ZIP na skladu:&nbsp;<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/4c4d4485b08a0c2458b3449221eea9df.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>Samostatn\u011b vedeme p\u0159\u00edru\u010dku kontakt\u016f. Zaznamen\u00e1v\u00e1me do n\u00ed \u00fadaje o dodavatel\u00edch a dodavatelsk\u00fdch firm\u00e1ch, kter\u00e9 prov\u00e1d\u011bj\u00ed \u00fadr\u017ebu:&nbsp;<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/5f51c16cdf9700cae553f9e174727fc1.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>K kart\u011b ka\u017ed\u00e9ho dodavatele-in\u017een\u00fdra jsou p\u0159ipojeny certifik\u00e1ty a skupiny p\u0159\u00edstupu k elektrick\u00e9 bezpe\u010dnosti. P\u0159i sestavov\u00e1n\u00ed harmonogramu se m\u016f\u017eeme pod\u00edvat, kdo ze specialist\u016f m\u00e1 pot\u0159ebnou licenci.&nbsp;<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/f970e0bbbce484d25e3a78d398f1d77d.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>B\u011bhem existence MMS se pr\u00e1ce s licenci na are\u00e1l zm\u011bnila. Nap\u0159\u00edklad se objevily dokumenty s metodick\u00fdmi pokyny k prov\u00e1d\u011bn\u00ed \u00fadr\u017eby. Zat\u00edmco d\u0159\u00edve byl soubor operac\u00ed soust\u0159ed\u011bn do mal\u00e9 kontroln\u00edho seznamu, podrobn\u00e9 pokyny nyn\u00ed zohled\u0148uj\u00ed v\u0161echno: jak se p\u0159ipravit, jak\u00e9 podm\u00ednky jsou pot\u0159eba, a tak d\u00e1le.&nbsp;&nbsp;&nbsp;<\/p>\n<p>Jak je cel\u00fd proces nyn\u00ed uspo\u0159\u00e1d\u00e1n, osv\u011btl\u00ed p\u0159\u00edklad <noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/users\/alexddropp\/\" class=\"user_link\">alexddropp<\/a><\/noindex>.&nbsp;<\/p>\n<h2>Jak prob\u00edh\u00e1 \u00fadr\u017eba v MMS<\/h2>\n<p>Kdysi d\u00e1vno byly proveden\u00e9 pr\u00e1ce dokumentov\u00e1ny a\u017e po faktu. Jednodu\u0161e jsme provedli \u00fadr\u017ebu a po n\u00ed podepsali protokol o proveden\u00fdch prac\u00edch. Tak to d\u011bl\u00e1 99 % serverov\u00fdch, ale z zku\u0161enosti to nesta\u010d\u00ed. Abychom na nic nezapomn\u011bli, nejprve sestavujeme <b>p\u0159\u00edkaz k proveden\u00ed pr\u00e1ce<\/b>. To je dokument s popisem prac\u00ed a podm\u00ednkami jejich proveden\u00ed. Jak\u00e1koli \u00fadr\u017eba a opravy v na\u0161em syst\u00e9mu za\u010d\u00ednaj\u00ed t\u00edmto. Jak to prob\u00edh\u00e1:&nbsp;<\/p>\n<ol>\n<li>D\u00edv\u00e1me se na nejbli\u017e\u0161\u00ed napl\u00e1novan\u00e9 pr\u00e1ce v harmonogramu \u00fadr\u017eby:<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/93a8695e1c01bd75dd98e6d9f6e570f5.png\" style=\"display:block;margin: 0 auto;\"><\/li>\n<li>Vytv\u00e1\u0159\u00edme nov\u00fd pracovn\u00ed p\u0159\u00edkaz. Vol\u00edme dodavatele na \u00fadr\u017ebu, kter\u00fd \u0159\u00edd\u00ed proces z na\u0161\u00ed strany a schvaluje pr\u00e1ce u n\u00e1s. Uv\u00e1d\u00edme, kde a kdy se budou pr\u00e1ce konat, vyb\u00edr\u00e1me typ za\u0159\u00edzen\u00ed a program, podle kter\u00e9ho budeme postupovat:&nbsp;<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/a06610290c5b2bdb3fc8bc06977e5033.png\" style=\"display:block;margin: 0 auto;\"><\/li>\n<li>Po ulo\u017een\u00ed karty p\u0159ech\u00e1z\u00edme k detail\u016fm. Uv\u00e1d\u00edme zhotovitele a kontrolujeme, zda m\u00e1 pot\u0159ebn\u00e9 opr\u00e1vn\u011bn\u00ed k vykon\u00e1v\u00e1n\u00ed prac\u00ed. Pokud opr\u00e1vn\u011bn\u00ed nen\u00ed, pole se zv\u00fdrazn\u00ed \u010derven\u011b a pracovn\u00ed p\u0159\u00edkaz nelze vydat:&nbsp;&nbsp;<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/010dea5aae4ae8ba175fe3fc15751c76.png\" style=\"display:block;margin: 0 auto;\"><\/li>\n<li>Uv\u00e1d\u00edme konkr\u00e9tn\u00ed za\u0159\u00edzen\u00ed. V z\u00e1vislosti na typu prac\u00ed v programu \u00fadr\u017eby jsou uvedeny p\u0159edb\u011b\u017en\u00e9 \u010dinnosti, nap\u0159\u00edklad: objednat palivo na m\u00edsto, napl\u00e1novat \u00favodn\u00ed \u0161kolen\u00ed in\u017een\u00fdr\u016f a informovat kolegy. Seznam \u010dinnost\u00ed se objev\u00ed automaticky, ale m\u016f\u017eeme p\u0159idat i sv\u00e9 body, v\u0161e je dost flexibiln\u00ed:<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/b0062eeade6cd61e207e9d392d7022ce.png\" style=\"display:block;margin: 0 auto;\"><\/li>\n<li>Ukl\u00e1d\u00e1me p\u0159\u00edkaz, pos\u00edl\u00e1me e-mail ke schv\u00e1len\u00ed a \u010dek\u00e1me na jeho odpov\u011b\u010f:<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/c21f9d4d503b9f3039043167fd733f25.png\" style=\"display:block;margin: 0 auto;\"><\/li>\n<li>P\u0159i p\u0159\u00edjezdu in\u017een\u00fdra tiskneme p\u0159\u00edkaz p\u0159\u00edmo ze syst\u00e9mu.<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/644d334186124da142f5d676293de600.png\" style=\"display:block;margin: 0 auto;\"><\/li>\n<li>V p\u0159\u00edkazu je kontroln\u00ed seznam operac\u00ed pro program \u00fadr\u017eby. Vedouc\u00ed prac\u00ed v datov\u00e9m centru kontroluje \u00fadr\u017ebu a za\u0161krt\u00e1v\u00e1 polo\u017eky.<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/c0aaa70ccc338eabff115982eb929cce.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>N\u011bjakou dobu sta\u010dil kr\u00e1tk\u00fd kontroln\u00ed seznam. Pak jsme zavedli metodick\u00e9 pokyny, nebo <b>MOP (metodika postupu)<\/b>. S pomoc\u00ed takov\u00e9ho dokumentu m\u016f\u017ee jak\u00fdkoli certifikovan\u00fd in\u017een\u00fdr prov\u00e9st kontrolu jak\u00e9hokoli za\u0159\u00edzen\u00ed.&nbsp;<\/p>\n<p>V\u0161e je podrobn\u011b pops\u00e1no, a\u017e po vzory oznamovac\u00edch e-mail\u016f a podm\u00ednky po\u010das\u00ed:&nbsp;<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/7a5eadf36336cd86e24bb3e48d77572c.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<p>Tisknut\u00fd dokument vypad\u00e1 takto:<\/p>\n<p><img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/9c56460caeab10c75d54148defc830d8.png\" style=\"display:block;margin: 0 auto;\"><\/p>\n<blockquote><p>Podle standard\u016f Uptime Institute by m\u011bl b\u00fdt tento MOP pro v\u0161echny operace. Je to pom\u011brn\u011b velk\u00fd objem dokumentace. Na z\u00e1klad\u011b zku\u0161enosti doporu\u010dujeme vypracov\u00e1vat je postupn\u011b, nap\u0159\u00edklad po jednom MOP za m\u011bs\u00edc.<\/p><\/blockquote>\n<\/li>\n<li>Po proveden\u00ed prac\u00ed in\u017een\u00fdr vyd\u00e1v\u00e1 protokol o proveden\u00fdch prac\u00edch. Ten oskenujeme a p\u0159ipoj\u00edme k kart\u011b spolu se skeny dal\u0161\u00edch dokument\u016f: pracovn\u00edho povolen\u00ed a MOP.&nbsp;<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/342153b3e4311a8da6a382d3b4c29a39.png\" style=\"display:block;margin: 0 auto;\"><\/li>\n<li>V p\u0159\u00edkazu zaznamen\u00e1v\u00e1me proveden\u00e9 pr\u00e1ce:&nbsp;<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/2623cb8e47ed559d87f76cb5d015a4f3.png\" style=\"display:block;margin: 0 auto;\"><\/li>\n<li>V kart\u011b za\u0159\u00edzen\u00ed se uchovala historie \u00fadr\u017eby:<br \/>\n<img decoding=\"async\" alt=\"MMS syst\u00e9m v datov\u00e9m centru: jak jsme automatizovali spr\u00e1vu technick\u00e9 \u00fadr\u017eby\" src=\"\/wp-content\/uploads\/2020\/06\/81e06010c19a0e8401284a27d13a0d12.png\" style=\"display:block;margin: 0 auto;\"><\/li>\n<\/ol>\n<p>Uk\u00e1zali jsme, jak na\u0161e syst\u00e9m funguje v sou\u010dasnosti. Ale pr\u00e1ce na MMS nekon\u010d\u00ed: ji\u017e bylo napl\u00e1nov\u00e1no n\u011bkolik vylep\u0161en\u00ed. Nap\u0159\u00edklad v sou\u010dasnosti uchov\u00e1v\u00e1me mnoho informac\u00ed ve skenech. V budoucnu pl\u00e1nujeme prov\u00e1d\u011bt \u00fadr\u017ebu bez pap\u00edru: p\u0159ipojit mobiln\u00ed aplikaci, kde in\u017een\u00fdr m\u016f\u017ee za\u0161krt\u00e1vat a okam\u017eit\u011b ulo\u017eit informace do karty.&nbsp;<\/p>\n<p>Samoz\u0159ejm\u011b, na trhu je mnoho hotov\u00fdch produkt\u016f s podobn\u00fdmi funkcemi. Ale cht\u011bli jsme uk\u00e1zat, \u017ee i malou tabulku v Excelu lze vyvinout v plnohodnotn\u00fd produkt. M\u016f\u017eete to ud\u011blat sami nebo oslovit dodavatele, hlavn\u00ed je m\u00edt spr\u00e1vn\u00fd p\u0159\u00edstup. A nikdy nen\u00ed pozd\u011b za\u010d\u00edt.<\/p>\n<p>Zdroj: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/dataline\/blog\/507176\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u041f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u044c\u0442\u0435, \u0447\u0442\u043e \u0443 \u0432\u0430\u0441 \u043f\u043e\u043b\u043d\u0430\u044f \u0441\u0435\u0440\u0432\u0435\u0440\u043d\u0430\u044f \u0438\u043d\u0436\u0435\u043d\u0435\u0440\u043d\u043e\u0433\u043e \u043e\u0431\u043e\u0440\u0443\u0434\u043e\u0432\u0430\u043d\u0438\u044f: \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0434\u0435\u0441\u044f\u0442\u043a\u043e\u0432 \u043a\u043e\u043d\u0434\u0438\u0446\u0438\u043e\u043d\u0435\u0440\u043e\u0432, \u043a\u0443\u0447\u0430 \u0414\u0413\u0423 \u0438 \u0431\u0435\u0441\u043f\u0435\u0440\u0435\u0431\u043e\u0439\u043d\u0438\u043a\u043e\u0432. \u0427\u0442\u043e\u0431\u044b 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