{"id":95639,"date":"2020-10-01T13:42:13","date_gmt":"2020-10-01T11:42:13","guid":{"rendered":"https:\/\/prohoster.info\/blog\/administrirovanie\/pervyj-vzglyad-kak-ustroena-novaya-korporativnaya-pochtovaya-sistema-mailion-ot-mojofis"},"modified":"2020-10-01T13:42:13","modified_gmt":"2020-10-01T11:42:13","slug":"pervyj-vzglyad-kak-ustroena-novaya-korporativnaya-pochtovaya-sistema-mailion-ot-mojofis","status":"publish","type":"post","link":"https:\/\/prohoster.info\/cs\/blog\/administrirovanie\/pervyj-vzglyad-kak-ustroena-novaya-korporativnaya-pochtovaya-sistema-mailion-ot-mojofis","title":{"rendered":"Prvn\u00ed pohled: jak funguje nov\u00fd firemn\u00ed e-mailov\u00fd syst\u00e9m Mailion od M\u016fjKancel\u00e1\u0159","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p><img decoding=\"async\" alt=\"Prvn\u00ed pohled: jak funguje nov\u00fd firemn\u00ed e-mailov\u00fd syst\u00e9m Mailion od M\u016fjKancel\u00e1\u0159\" src=\"\/wp-content\/uploads\/2020\/10\/e80c10bfe95344d56bc0a8e844392303.png\" style=\"display:block;margin: 0 auto;\" \/><\/p>\n<p><\/p>\n<p>P\u0159ed t\u00e9m\u011b\u0159 \u010dty\u0159mi lety jsme za\u010dali navrhovat zcela nov\u00fd distribuovan\u00fd po\u0161tovn\u00ed syst\u00e9m Mailion, kter\u00fd je ur\u010den pro firemn\u00ed komunikaci. Na\u0161e \u0159e\u0161en\u00ed je postaveno na architektu\u0159e mikroslu\u017eeb Cloud Native, je schopn\u00e9 pracovat s v\u00edce ne\u017e 1 000 000 u\u017eivateli sou\u010dasn\u011b a bude p\u0159ipraveno pokr\u00fdt 100 % pot\u0159eb velk\u00fdch korporac\u00ed.<\/p>\n<p><\/p>\n<p>B\u011bhem pr\u00e1ce na Mailion se t\u00fdm n\u011bkolikr\u00e1t rozrostl a nyn\u00ed se na produktu pod\u00edl\u00ed t\u00e9m\u011b\u0159 70 v\u00fdvoj\u00e1\u0159\u016f. U\u0161li jsme dlouhou cestu od n\u00e1padu a prvn\u00edch prototyp\u016f a\u017e po f\u00e1zi pilotn\u00edho nasazen\u00ed komer\u010dn\u00ed verze. Nastal \u010das pod\u011blit se s Habr o to, jak\u00fd produkt vytv\u00e1\u0159\u00edme, jak je na\u0161e po\u0161tovn\u00ed syst\u00e9m uspo\u0159\u00e1d\u00e1n a jak funguje, jak\u00fd technologick\u00fd stack pou\u017e\u00edv\u00e1me a pro\u010d je na\u0161e \u0159e\u0161en\u00ed budoucnost\u00ed firemn\u00ed komunikace. Jdeme na to! <\/p>\n<p><noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<p>Habr, zdrav\u00edm! Jmenuji se Anton Gerasimov a vedu odd\u011blen\u00ed v\u00fdvoje v moskevsk\u00e9m v\u00fdvojov\u00e9m centru spole\u010dnosti <noindex><a rel=\"nofollow\" href=\"https:\/\/myoffice.ru\/\">M\u016fjOfis<\/a><\/noindex>. Dnes chceme p\u0159edstavit Mailion \u2014 zcela nov\u00fd rusk\u00fd po\u0161tovn\u00ed syst\u00e9m korpor\u00e1tn\u00ed t\u0159\u00eddy, kter\u00fd se stane d\u016fstojnou alternativou popul\u00e1rn\u00edch zahrani\u010dn\u00edch \u0159e\u0161en\u00ed. Mailion m\u00e1 vysokou z\u00e1t\u011b\u017eovou kapacitu, bezprecedentn\u00ed mo\u017enosti \u0161k\u00e1lov\u00e1n\u00ed a odolnosti proti selh\u00e1n\u00ed, a tak\u00e9 vy\u017eaduje minim\u00e1ln\u00ed pozornost ze strany administr\u00e1tor\u016f syst\u00e9mu.<\/p>\n<p><\/p>\n<p>V sou\u010dasn\u00e9 dob\u011b se na\u0161e v\u00fdvoj nach\u00e1z\u00ed ve f\u00e1zi beta verze, ale velmi brzy, podle na\u0161eho pl\u00e1nu do konce roku 2020, p\u0159ejde do f\u00e1ze pilotn\u00edho nasazen\u00ed komer\u010dn\u00edho produktu. <\/p>\n<p><\/p>\n<p>Tento \u010dl\u00e1nek obsahuje p\u0159ev\u00e1\u017en\u011b obecn\u00e9 informace \u2014 popsat slo\u017eit\u00fd softwarov\u00fd produkt v jednom publikaci je jednodu\u0161e nemo\u017en\u00e9. Pl\u00e1nuji vytvo\u0159it s\u00e9rii \u010dl\u00e1nk\u016f s popisem kl\u00ed\u010dov\u00fdch technologi\u00ed. A zat\u00edm pro va\u0161e pohodl\u00ed nab\u00edz\u00edm n\u00e1sleduj\u00edc\u00ed obsah: <\/p>\n<p><\/p>\n<ul>\n<li><noindex><a rel=\"nofollow\" href=\"#p1\">Co je to firemn\u00ed po\u0161tovn\u00ed syst\u00e9m?<\/a><\/noindex> \n<ul>\n<li><noindex><a rel=\"nofollow\" href=\"#p2\">Komu a pro\u010d je pot\u0159eba dal\u0161\u00ed po\u0161ta?<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p3\">Co se skr\u00fdv\u00e1 pod kapotou<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p4\">Jak\u00e9 v\u00fdzvy stoj\u00ed p\u0159ed v\u00fdvoj\u00e1\u0159i<\/a><\/noindex>\n<ul>\n<li><noindex><a rel=\"nofollow\" href=\"#p5\">Spolehlivost<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p6\">Odolnost proti v\u00fdpadk\u016fm<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p7\">Nez\u00e1vislost<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p8\">Jednoduchost provozu<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p9\">Ekonomick\u00e1 efektivita<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p10\">Decentralizovanost<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p11\">Syst\u00e9mov\u00e9 po\u017eadavky<\/a><\/noindex><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p12\">Technologick\u00fd stack<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p13\">Z \u010deho se produkt skl\u00e1d\u00e1<\/a><\/noindex>\n<ul>\n<li><noindex><a rel=\"nofollow\" href=\"#p14\">Kompatibilita s po\u0161tovn\u00edmi syst\u00e9my<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p15\">Snadnost spr\u00e1vy<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p16\">Modern\u00ed design<\/a><\/noindex>\n<ul>\n<li><noindex><a rel=\"nofollow\" href=\"#p17\">Adaptabilita<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p18\">Syst\u00e9movost<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p19\">Nastaven\u00ed firemn\u00edho stylu<\/a><\/noindex><\/li>\n<\/ul>\n<\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p20\">Mobiln\u00ed aplikace<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p21\">Inteligentn\u00ed medi\u00e1ln\u00ed panel<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p22\">Lokalizace<\/a><\/noindex><\/li>\n<\/ul>\n<\/li>\n<li><noindex><a rel=\"nofollow\" href=\"#p23\">Ano, naj\u00edm\u00e1me!<\/a><\/noindex><\/li>\n<\/ul>\n<p><noindex><a rel=\"nofollow\" name=\"p1\"><\/a><\/noindex><\/p>\n<h2 id=\"chto-takoe-korporativnaya-pochtovaya-sistema\">Co je to firemn\u00ed po\u0161tovn\u00ed syst\u00e9m?<\/h2>\n<p><\/p>\n<p>Jednoduch\u00e1 a z\u0159ejm\u00e1 odpov\u011b\u010f na tuto ot\u00e1zku je n\u00e1stroj pro pr\u00e1ci s e-mailem a kalend\u00e1\u0159em. Ale jak je zn\u00e1mo, \u010f\u00e1bel se skr\u00fdv\u00e1 v detailech. <\/p>\n<p><\/p>\n<p>Tak\u017ee vytv\u00e1\u0159\u00edme e-mail nov\u00e9 generace s roz\u0161\u00ed\u0159en\u00fdmi funkcemi pl\u00e1nov\u00e1n\u00ed kalend\u00e1\u0159e, kter\u00fd je zam\u011b\u0159en na korpor\u00e1tn\u00ed segment a velk\u00e9 spole\u010dnosti. Zam\u011b\u0159ujeme se na spolupr\u00e1ci s velk\u00fdmi obchodn\u00edmi a vl\u00e1dn\u00edmi strukturami, kde m\u016f\u017ee b\u00fdt od 30 tis\u00edc a\u017e n\u011bkolik set tis\u00edc pracovn\u00edch m\u00edst. <\/p>\n<p><\/p>\n<p>Na\u0161\u00ed syst\u00e9m spo\u010d\u00edv\u00e1 na principu platformov\u00e9ho \u0159e\u0161en\u00ed. Vych\u00e1z\u00edme z konceptu Unified Communications a nab\u00edz\u00edme jedin\u00e9 n\u00e1stroje pro pr\u00e1ci s e-mailem, kalend\u00e1\u0159em a dokumenty v r\u00e1mci jedn\u00e9 syst\u00e9mu, s mo\u017enost\u00ed roz\u0161i\u0159ov\u00e1n\u00ed funk\u010dnosti \u0159e\u0161en\u00ed p\u0159ipojen\u00edm dal\u0161\u00edch modul\u016f a komponent\u016f. Roz\u0161\u00ed\u0159en\u00ed, jak se \u0159\u00edk\u00e1, mohou b\u00fdt vyvinuta nejen n\u00e1mi, ale i na\u0161imi partnery. Pro tento \u00fa\u010del bude publikov\u00e1n dostate\u010dn\u011b \u0161irok\u00fd n\u00e1stroj SDK.<\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p2\"><\/a><\/noindex><\/p>\n<h3 id=\"komu-i-zachem-nuzhna-esche-odna-pochta\">Komu a pro\u010d je pot\u0159eba dal\u0161\u00ed po\u0161ta?<\/h3>\n<p><\/p>\n<p>Velk\u00fd podnik vytvo\u0159il zaj\u00edmav\u00fd trend \u2014 podniky poci\u0165uj\u00ed pot\u0159ebu funkc\u00ed pro spolupr\u00e1ci. Nejde jen o bezprost\u0159edn\u00ed interakci zam\u011bstnanc\u016f prost\u0159ednictv\u00edm p\u0159epos\u00edl\u00e1n\u00ed \u010dehokoli, ale p\u0159edev\u0161\u00edm o spole\u010dn\u00fd p\u0159\u00edstup k e-mailov\u00fdm a rolov\u00fdm schr\u00e1nk\u00e1m, mo\u017enost pr\u00e1ce s velk\u00fdmi skupinami \u00fa\u010dastn\u00edk\u016f a p\u0159\u00edtomnost r\u016fzn\u00fdch firemn\u00edch funkc\u00ed. <\/p>\n<p>Typick\u00e1 korpor\u00e1tn\u00ed funkce \u2014 mechanismus odvol\u00e1n\u00ed e-mail\u016f, kter\u00fd je velmi \u017e\u00e1dan\u00fd ve velk\u00fdch spole\u010dnostech, ale v\u016fbec se nepou\u017e\u00edv\u00e1 ani v B2C segmentu, ani v mal\u00e9m podnik\u00e1n\u00ed. To je dan\u00e9 t\u00edm, \u017ee mezi mal\u00fdmi skupinami u\u017eivatel\u016f je pravd\u011bpodobnost vzniku takov\u00e9 pot\u0159eby pom\u011brn\u011b mal\u00e1, a cena chyby je mnohem men\u0161\u00ed. Nav\u00edc realizovat tuto funkci mimo firemn\u00ed e-mailov\u00fd syst\u00e9m je prost\u011b nemo\u017en\u00e9 \u2014 ani v Gmailu nen\u00ed odvol\u00e1n\u00ed e-mail\u016f v t\u00e9 podob\u011b, na kterou jsou u\u017eivatel\u00e9 Exchange zvykl\u00ed. Ko\u0159en probl\u00e9mu spo\u010d\u00edv\u00e1 v konstrukci e-mailov\u00fdch protokol\u016f z 80. let minul\u00e9ho stolet\u00ed.<\/p>\n<p>Provedli jsme des\u00edtky fokusn\u00edch skupin, oslovili jsme stovky u\u017eivatel\u016f a str\u00e1vili jsme n\u011bkolik tis\u00edc \u010dlov\u011bkohodin identifikov\u00e1n\u00edm typick\u00fdch sc\u00e9n\u00e1\u0159\u016f vyu\u017eit\u00ed e-mailu. To n\u00e1m umo\u017enilo d\u016fkladn\u011b prozkoumat pot\u0159eby na\u0161ich potenci\u00e1ln\u00edch u\u017eivatel\u016f a rysy jejich obchodn\u00edch proces\u016f. Na z\u00e1klad\u011b z\u00edskan\u00fdch dat jsme se rozhodli vyvinout architekturu, kter\u00e1 by v p\u0159\u00edpad\u011b pot\u0159eby umo\u017enila \u0161k\u00e1lov\u00e1n\u00ed na po\u017eadovan\u00fd objem zat\u00ed\u017een\u00ed. V na\u0161em pojet\u00ed limit v\u016fbec neexistuje, ale v sou\u010dasn\u00e9 dob\u011b ch\u00e1peme, jak zabezpe\u010dit provoz firem, ve kter\u00fdch pracuje n\u011bkolik set tis\u00edc u\u017eivatel\u016f.<\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p3\"><\/a><\/noindex><\/p>\n<h3 id=\"chto-skryvaetsya-pod-kapotom\">Co se skr\u00fdv\u00e1 pod kapotou<\/h3>\n<p><\/p>\n<p><noindex><a rel=\"nofollow\" href=\"https:\/\/habrastorage.org\/webt\/ms\/uk\/xl\/msukxlv16wc4nms_4af5hj50f2s.jpeg\"><img decoding=\"async\" alt=\"Prvn\u00ed pohled: jak funguje nov\u00fd firemn\u00ed e-mailov\u00fd syst\u00e9m Mailion od M\u016fjKancel\u00e1\u0159\" src=\"\/wp-content\/uploads\/2020\/10\/6a122330a9a1026f31d74f6bc8f65cf3.png\" style=\"display:block;margin: 0 auto;\" \/><\/a><\/noindex><\/p>\n<p><\/p>\n<p>Sou\u010d\u00e1st\u00ed na\u0161eho produktu je e-mailov\u00e9 \u0159e\u0161en\u00ed, n\u00e1stroj pro pl\u00e1nov\u00e1n\u00ed kalend\u00e1\u0159e, adres\u00e1\u0159 a tak\u00e9 interaktivn\u00ed prohl\u00ed\u017een\u00ed dokument\u016f na z\u00e1klad\u011b na\u0161eho vlastn\u00edho \u0159e\u0161en\u00ed MojeKancel\u00e1\u0159 pro pr\u00e1ci s dokumenty. <\/p>\n<p><\/p>\n<p>Jeliko\u017e se bav\u00edme o \u0159e\u0161en\u00ed na podnikov\u00e9 \u00farovni, neodmyslitelnou sou\u010d\u00e1st\u00ed podnikov\u00e9 po\u0161ty je tak\u00e9 plnohodnotn\u00fd vyhled\u00e1vac\u00ed syst\u00e9m. Na\u0161e \u0159e\u0161en\u00ed je schopno prov\u00e1d\u011bt pr\u016f\u0159ezov\u00fd morfologick\u00fd vyhled\u00e1v\u00e1n\u00ed ve v\u0161ech komponent\u00e1ch. Krom\u011b toho je cel\u00fd e-mailov\u00fd syst\u00e9m zalo\u017een na vlastn\u00edm \u00falo\u017ei\u0161ti, kter\u00e9 je tak\u00e9 optimalizov\u00e1no pro spolupr\u00e1ci. <\/p>\n<p><\/p>\n<p>                        <b class=\"spoiler_title\">Jak\u00e9 jsou rozd\u00edly mezi e-mailov\u00fdmi syst\u00e9my MojeKancel\u00e1\u0159<\/b><\/p>\n<p>\u010cten\u00e1\u0159 Habr, kter\u00fd ji\u017e m\u011bl zku\u0161enosti s \u0159e\u0161en\u00edmi MojeKancel\u00e1\u0159, v\u00ed, \u017ee v r\u00e1mci komer\u010dn\u00edch produkt\u016f je obsa\u017eena \"MojeKancel\u00e1\u0159 Po\u0161ta\". A vyvst\u00e1v\u00e1 ot\u00e1zka \u2014 v \u010dem se li\u0161\u00ed od firemn\u00edho e-mailov\u00e9ho syst\u00e9mu Mailion, na kter\u00e9m pracoval m\u016fj t\u00fdm? <\/p>\n<p><\/p>\n<p>V MojeKancel\u00e1\u0159 jsme se rozhodli, \u017ee pro uspokojen\u00ed pot\u0159eb firem r\u016fzn\u00fdch velikost\u00ed je nutn\u00e9 vytvo\u0159it dva e-mailov\u00e9 syst\u00e9my podnikov\u00e9 t\u0159\u00eddy. Produkt \"MojeKancel\u00e1\u0159 Po\u0161ta\" je ur\u010den pro organizace, kde po\u010det u\u017eivatel\u016f se po\u010d\u00edt\u00e1 na tis\u00edce nebo na n\u011bkolik des\u00edtek tis\u00edc. Pro v\u011bt\u0161\u00ed struktury je vhodn\u011bj\u0161\u00ed pou\u017e\u00edvat Mailion \u2014 nov\u00fd produkt MojeKancel\u00e1\u0159, kter\u00fd je postaven na Cloud Native mikroservisn\u00ed architektu\u0159e, m\u00e1 bezprecedentn\u00ed mo\u017enosti \u0161k\u00e1lov\u00e1n\u00ed a odolnosti v\u016f\u010di v\u00fdpadk\u016fm. <\/p>\n<p><\/p>\n<p>P\u0159i v\u00fdb\u011bru produkt\u016f musej\u00ed z\u00e1kazn\u00edci p\u0159edem ur\u010dit strategii dal\u0161\u00edho rozvoje sv\u00e9 spole\u010dnosti. Pro jakoukoli organizaci je zaveden\u00ed po\u0161tovn\u00edho syst\u00e9mu slo\u017eit\u00fd projekt, kter\u00fd nep\u0159edpokl\u00e1d\u00e1 rychlou v\u00fdm\u011bnu jednoho \u0159e\u0161en\u00ed za druh\u00e9. Proto je dobr\u00e9 p\u0159edem zohlednit maxim\u00e1ln\u00ed mo\u017en\u00e9 zat\u00ed\u017een\u00ed, krit\u00e9ria odolnosti proti v\u00fdpadk\u016fm a samorestauraci, stejn\u011b jako faktor geografick\u00e9ho rozlo\u017een\u00ed. <\/p>\n<p><\/p>\n<p>Dva po\u0161tovn\u00ed syst\u00e9my MojaKancel\u00e1\u0159 jsou z\u00e1sadn\u011b odli\u0161n\u00e9. Byly postaveny s pou\u017eit\u00edm r\u016fzn\u00fdch technologick\u00fdch stack\u016f a n\u00e1stroje pro ka\u017ed\u00fd z t\u011bchto syst\u00e9m\u016f jsou vyb\u00edr\u00e1ny v souladu s c\u00edli a \u00fakoly dan\u00e9ho segmentu, ve kter\u00e9m bude po\u0161tovn\u00ed syst\u00e9m nasazen. M\u00e1me spole\u010dnou produktovou vizi toho, co by m\u011blo b\u00fdt v po\u0161tovn\u00edch syst\u00e9mech p\u0159\u00edtomno, a tak\u00e9 synchronizaci v p\u0159\u00edstupech k designu. Ale jedn\u00e1 se o dva produkty, kter\u00e9 jsou ur\u010deny pro r\u016fzn\u00e1 publika u\u017eivatel\u016f. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p4\"><\/a><\/noindex><\/p>\n<h3 id=\"kakie-vyzovy-stoyat-pered-razrabotchikami\">Jak\u00e9 v\u00fdzvy stoj\u00ed p\u0159ed v\u00fdvoj\u00e1\u0159i<\/h3>\n<p><\/p>\n<p>D\u00e1le v textu budu hovo\u0159it pouze o nov\u00e9m firemn\u00edm po\u0161tovn\u00edm syst\u00e9mu Mailion. <\/p>\n<p><\/p>\n<p>Provedli jsme d\u016fkladn\u00fd v\u00fdzkum a analyzovali jsme v\u00fdhody a nev\u00fdhody st\u00e1vaj\u00edc\u00edch po\u0161tovn\u00edch \u0159e\u0161en\u00ed. Z\u00edskan\u00e9 zku\u0161enosti na\u0161ich specialist\u016f, kte\u0159\u00ed v minulosti m\u011bli p\u0159\u00edmou \u00fa\u010dast na vytv\u00e1\u0159en\u00ed vysoce zat\u00ed\u017een\u00fdch syst\u00e9m\u016f, n\u00e1m umo\u017enily rychle identifikovat hlavn\u00ed bolestiv\u00fd bod jak\u00e9hokoli zn\u00e1m\u00e9ho produktu \u2013 v\u00fdkon diskov\u00fdch operac\u00ed vstupu a v\u00fdstupu (IO). <\/p>\n<p><\/p>\n<p>Lze \u0159\u00edci, \u017ee \u00fakol urychlen\u00ed IO operac\u00ed se stal hlavn\u00ed v\u00fdzvou, kterou jsme \u010delili. Bylo nutn\u00e9 soust\u0159edit se na \u0159e\u0161en\u00ed na\u0161ich konkr\u00e9tn\u00edch \u00fakol\u016f a za\u010dali jsme vytv\u00e1\u0159et a rozv\u00edjet vlastn\u00ed syst\u00e9m pro uchov\u00e1v\u00e1n\u00ed bin\u00e1rn\u00edch dat. Tento p\u0159\u00edstup m\u00e1 zcela z\u0159ejmou ekonomickou str\u00e1nku \u2013 pot\u0159ebujeme nejen uchov\u00e1vat data, ale tak\u00e9 prov\u00e1d\u011bt dostatek operac\u00ed diskov\u00e9ho vstupu a v\u00fdstupu. <\/p>\n<p><\/p>\n<p>Toto \u0159e\u0161en\u00ed nebylo snadn\u00e9. Prozkoumali jsme \u0159adu produkt\u016f podnikov\u00e9 \u00farovn\u011b zam\u011b\u0159en\u00fdch na ukl\u00e1d\u00e1n\u00ed informac\u00ed a nebyli jsme schopni naj\u00edt \u017e\u00e1dn\u00e9 hotov\u00e9 a vhodn\u00e9 pro na\u0161e po\u017eadavky. Pot\u0159ebujeme nejen ukl\u00e1dat data, ale tak\u00e9 s nimi neust\u00e1le pracovat, p\u0159i\u010dem\u017e to nesm\u00ed b\u00fdt jen v monopoln\u00edm re\u017eimu s p\u0159\u00edstupem jednoho u\u017eivatele, ale mus\u00ed b\u00fdt zabezpe\u010dena mo\u017enost spolupr\u00e1ce n\u011bkolika des\u00edtek tis\u00edc u\u017eivatel\u016f.<br \/>\nUr\u010dili jsme, \u017ee nejd\u016fle\u017eit\u011bj\u0161\u00edm podnikatelsk\u00fdm krit\u00e9riem pro n\u00e1s je pr\u00e1ce s velk\u00fdmi objemy dat. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p5\"><\/a><\/noindex><\/p>\n<h4 id=\"nadezhnost\">Spolehlivost<\/h4>\n<p><\/p>\n<p>Nejde p\u0159itom tolik o ot\u00e1zku ukl\u00e1d\u00e1n\u00ed, ale o \u00fakol zpracov\u00e1n\u00ed a rychl\u00e9ho p\u0159\u00edstupu k t\u011bmto informac\u00edm. Je t\u0159eba zajistit vysok\u00e9 ukazatele spolehlivosti \u2014 doba nep\u0159etr\u017eit\u00e9ho provozu cel\u00e9ho \u0159e\u0161en\u00ed by m\u011bla b\u00fdt na \u00farovni 99,9 %. P\u0159itom by m\u011bl b\u00fdt po\u0161tovn\u00ed syst\u00e9m autonomn\u00ed p\u0159i p\u0159ij\u00edm\u00e1n\u00ed spr\u00e1vn\u00fdch rozhodnut\u00ed o zpracov\u00e1n\u00ed v\u00fdpadk\u016f. Jen tak lze dos\u00e1hnout absence v\u00fdpadk\u016f, kter\u00e9 by mohly paralyzovat obchodn\u00ed procesy dan\u00e9 spole\u010dnosti. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p6\"><\/a><\/noindex><\/p>\n<h4 id=\"otkazoustoychivost\">Odolnost proti v\u00fdpadk\u016fm<\/h4>\n<p><\/p>\n<p>Vypracovali jsme soubor opat\u0159en\u00ed, kter\u00e1 se pou\u017e\u00edvaj\u00ed pro ka\u017edou komponentu, a vybrali p\u0159\u00edstupy pro zaji\u0161t\u011bn\u00ed odolnosti v\u016f\u010di v\u00fdpadk\u016fm. Konkr\u00e9tn\u011b v podnikov\u00e9m po\u0161tovn\u00edm syst\u00e9mu se pou\u017e\u00edv\u00e1 kvorumov\u00e1 pr\u00e1ce s daty, z\u00e1lohov\u00e1n\u00ed slu\u017eeb a kontrola jejich stav\u016f, stejn\u011b jako vlastn\u00ed mechanismy sm\u011brov\u00e1n\u00ed a podpory kvorum na z\u00e1klad\u011b konsensu.<\/p>\n<p><\/p>\n<p>Krit\u00e9riem vysok\u00e9 odolnosti v\u016f\u010di v\u00fdpadk\u016fm je p\u0159\u00edtomnost mechanism\u016f pro sebekontrolu v ka\u017ed\u00e9 komponent\u011b. Mailion neust\u00e1le analyzuje, zda je ur\u010dit\u00e9 funkce prov\u00e1d\u011bna spr\u00e1vn\u011b, zda spr\u00e1vn\u011b funguje dan\u00fd blok. To je jeden z prost\u0159edk\u016f pro sebesanavov\u00e1n\u00ed syst\u00e9mu v p\u0159\u00edpad\u011b selh\u00e1n\u00ed. Informace by nem\u011bly b\u00fdt ztraceny, \u0159e\u0161en\u00ed by m\u011blo b\u00fdt nakonec uvedeno do konzistentn\u00edho stavu.<\/p>\n<p><\/p>\n<p>Je d\u016fle\u017eit\u00e9 ch\u00e1pat, \u017ee p\u0159edpokl\u00e1dat v\u0161echny mo\u017en\u00e9 ud\u00e1losti v \u017eivot\u011b nen\u00ed mo\u017en\u00e9 \u2014 fyziku nelze oklamat. Ale dr\u017e\u00edme se takov\u00fdch p\u0159\u00edstup\u016f k n\u00e1vrhu, kter\u00e9 n\u00e1m umo\u017e\u0148uj\u00ed s dostate\u010dn\u011b vysokou m\u00edrou jistoty tvrdit, \u017ee spr\u00e1vn\u00e1 reakce na ur\u010dit\u00e9 vzory hav\u00e1ri\u00ed bude prob\u00edhat spr\u00e1vn\u011b. Tak\u00e9 m\u00e1me velkou testovac\u00ed skupinu, kter\u00e1 st\u00e1le zkou\u0161\u00ed n\u011bco v produktu rozb\u00edt. A ob\u010das se jim to poda\u0159\u00ed. V takov\u00e9m p\u0159\u00edpad\u011b se zakl\u00e1d\u00e1 incident, kter\u00fd podrobn\u011b zkoum\u00e1me a na jeho z\u00e1klad\u011b vytv\u00e1\u0159\u00edme nov\u00fd mechanismus pro odstran\u011bn\u00ed podobn\u00fdch probl\u00e9m\u016f.<\/p>\n<p><\/p>\n<p>                        <b class=\"spoiler_title\">Jak syst\u00e9m reaguje na hav\u00e1rie<\/b><\/p>\n<p>Trh se \u010dasto pt\u00e1 \u2014 co se stane se syst\u00e9mem, pokud n\u00e1hle ztrat\u00ed spojen\u00ed s jedn\u00edm z jeho uzl\u016f? Tento dotaz je zvl\u00e1\u0161\u0165 relevantn\u00ed, pokud se pl\u00e1nuje zav\u00e9st geograficky distribuovan\u00e9 \u0159e\u0161en\u00ed. <\/p>\n<p><\/p>\n<p>P\u0159i n\u00e1vrhu takov\u00e9 instalace je t\u0159eba vz\u00edt v \u00favahu pot\u0159eby z\u00e1kazn\u00edka a jeho sadu krit\u00e9ri\u00ed spolehlivosti. Je myln\u00e9 p\u0159edpokl\u00e1dat, \u017ee p\u0159ipojen\u00ed k datov\u00e9 s\u00edti je v\u0161ude stejn\u00e9. V korpor\u00e1tn\u00edch syst\u00e9mech je d\u016fle\u017eit\u00e9 zohlednit i rychlost, s jakou sign\u00e1l proch\u00e1z\u00ed optick\u00fdm vl\u00e1knem.<\/p>\n<p><\/p>\n<p>Pokud z\u00e1kazn\u00edk klade vysok\u00e9 n\u00e1roky na spolehlivost, doporu\u010d\u00edme instalaci ve v\u00edce datov\u00fdch centrech, kter\u00e1 budou propojena vyhrazen\u00fdmi linkami.<br \/>\nNicm\u00e9n\u011b nelze vylou\u010dit ani sc\u00e9n\u00e1\u0159 \u00fapln\u00e9ho v\u00fdpadku elekt\u0159iny v jednom z uzl\u016f po\u0161tovn\u00edho syst\u00e9mu. V takov\u00e9m p\u0159\u00edpad\u011b dojde k p\u0159eru\u0161en\u00ed pr\u00e1ce s hlavn\u00edmi daty tohoto segmentu, ale ostatn\u00ed \u010d\u00e1sti budou fungovat, jako by se nic nestalo. Syst\u00e9m upozorn\u00ed administr\u00e1tory na ztr\u00e1tu uzlu a zam\u011bstnanci budou muset podniknout \u0159adu p\u0159\u00edslu\u0161n\u00fdch krok\u016f. <\/p>\n<p><\/p>\n<p>Na\u0161i po\u0161tovn\u00ed syst\u00e9m lze tak\u00e9 nastavit tak, aby prob\u00edhala z\u00e1loha uvnit\u0159 datov\u00e9ho centra. Tento p\u0159\u00edstup zajist\u00ed funk\u010dnost p\u0159i ztr\u00e1t\u011b n\u011bkolika uzl\u016f uvnit\u0159 DCD, p\u0159i\u010dem\u017e ztr\u00e1tu jednoho z uzl\u016f nikdo nezaznamen\u00e1 \u2014 krom\u011b samoz\u0159ejm\u011b monitorovac\u00edho syst\u00e9mu. P\u0159i vzniku takov\u00e9 ud\u00e1losti se z\u00e1t\u011b\u017e jednodu\u0161e p\u0159erozd\u011bl\u00ed. Proto je p\u0159i n\u00e1vrhu po\u0161tovn\u00edho syst\u00e9mu d\u016fle\u017eit\u00e9 zohlednit rezervu \u2014 kolik a jak\u00fdch komponent\u016f bude mo\u017en\u00e9 \u201eztratit\u201c p\u0159i hav\u00e1rii.<\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p7\"><\/a><\/noindex><\/p>\n<h4 id=\"samostoyatelnost\">Nez\u00e1vislost<\/h4>\n<p><\/p>\n<p>Naprost\u011b spolehliv\u00e9 syst\u00e9my neexistuj\u00ed a selh\u00e1n\u00ed se mohou p\u0159ihodit. Proto je p\u0159i n\u00e1vrhu po\u0161tovn\u00edho syst\u00e9mu d\u016fle\u017eit\u00e9 zajistit rychlou lokalizaci poruch, kter\u00e1 umo\u017en\u00ed jejich odstran\u011bn\u00ed v ur\u010dit\u00e9m SLA obdob\u00ed. Poruchy by m\u011bly b\u00fdt odstran\u011bny syst\u00e9mem automaticky, \u010d\u00edm\u017e se minimalizuje z\u00e1sah syst\u00e9mov\u00fdch administr\u00e1tor\u016f a provozn\u00edch slu\u017eeb.<\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p8\"><\/a><\/noindex><\/p>\n<h4 id=\"prostota-ekspluatacii\">Jednoduchost provozu<\/h4>\n<p><\/p>\n<p>Samoz\u0159ejm\u011b, velk\u00e9 syst\u00e9my si nemohou zcela vy\u017e\u00e1dat pozornost vysoce kvalifikovan\u00fdch zam\u011bstnanc\u016f. Ale jedn\u00edm z aspekt\u016f, kter\u00e9 zva\u017eujeme p\u0159i n\u00e1vrhu, je, \u017ee syst\u00e9m by m\u011bl b\u00fdt snadno spravovateln\u00fd a nem\u011bl by vy\u017eadovat \u017e\u00e1dn\u00e9 jedine\u010dn\u00e9 kompetence. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p9\"><\/a><\/noindex><\/p>\n<h4 id=\"ekonomicheskaya-effektivnost\">Ekonomick\u00e1 efektivita<\/h4>\n<p><\/p>\n<p>Bezpochyby je pro pr\u00e1ci s jak\u00fdmikoli podobn\u00fdmi korpor\u00e1tn\u00edmi syst\u00e9my zapot\u0159eb\u00ed \u0161kolen\u00ed zam\u011bstnanc\u016f \u2014 mluv\u00edme toti\u017e o opravdu obrovsk\u00fdch rozsaz\u00edch. Proto jsme p\u0159i vytv\u00e1\u0159en\u00ed na\u0161eho produktu zam\u011b\u0159ili na sn\u00ed\u017een\u00ed celkov\u00fdch n\u00e1klad\u016f na vlastnictv\u00ed syst\u00e9mu. Pro ka\u017edou firmu je d\u016fle\u017eit\u00e9 sledovat efektivitu v\u00fddaj\u016f a sna\u017eit se vyhnout nekone\u010dn\u00e9mu nal\u00e9v\u00e1n\u00ed pen\u011bz do provozn\u00edch n\u00e1klad\u016f. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p10\"><\/a><\/noindex><\/p>\n<h4 id=\"decentralizovannost\">Decentralizovanost<\/h4>\n<p><\/p>\n<p>Abychom zajistili principy, o kter\u00fdch jsem mluvil d\u0159\u00edve, je nutn\u00e9, aby byl syst\u00e9m pln\u011b distribuovan\u00fd \u2014 centralizovan\u00fd p\u0159\u00edstup je v\u017edy omezen podm\u00ednkami pou\u017eit\u00ed hardware. <\/p>\n<p><\/p>\n<p>Samoz\u0159ejm\u011b, m\u016f\u017eete si koupit jeden velk\u00fd server a pokusit se na n\u011bj nainstalovat v\u0161echny aplikace a slu\u017eby. Ale \u010d\u00edm v\u011bt\u0161\u00ed je syst\u00e9m, t\u00edm slo\u017eit\u011bj\u0161\u00ed je cel\u00e1 konstrukce, a spolehlivost takov\u00e9ho syst\u00e9mu neust\u00e1le kles\u00e1 \u2014 v\u017edy\u0165 jeden server znamen\u00e1 tak\u00e9 jednu jedinou bod selh\u00e1n\u00ed. A \u010d\u00edm v\u00edce centralizujeme provoz, t\u00edm v\u00edce jsme z\u00e1visl\u00ed na t\u00e9to centr\u00e1ln\u00ed bodu. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p11\"><\/a><\/noindex><\/p>\n<h4 id=\"sistemnye-trebovaniya\">Syst\u00e9mov\u00e9 po\u017eadavky<\/h4>\n<p><\/p>\n<p>Kdy\u017e hovo\u0159\u00edme o slo\u017eit\u00fdch korpor\u00e1tn\u00edch po\u0161tovn\u00edch syst\u00e9mech, mus\u00edme ch\u00e1pat, \u017ee neexistuje pojem jako \u201eminim\u00e1ln\u00ed konfigurace pro fungov\u00e1n\u00ed\u201c. Na z\u00e1klad\u011b jak\u00fdchkoli velk\u00fdch implementac\u00ed v\u017edy le\u017e\u00ed v\u00e1\u017en\u00e1 projektov\u00e1 pr\u00e1ce. Ta umo\u017e\u0148uje sladit pot\u0159eby konkr\u00e9tn\u00edho podnik\u00e1n\u00ed s optim\u00e1ln\u00ed konfigurac\u00ed po\u0161tovn\u00edho syst\u00e9mu. <\/p>\n<p><\/p>\n<p>Korpor\u00e1tn\u00ed e-mailov\u00fd syst\u00e9m je flexibiln\u00ed n\u00e1stroj, kter\u00fd lze p\u0159izp\u016fsobit na z\u00e1klad\u011b mnoha parametr\u016f. Prov\u00e1d\u00edme z\u00e1t\u011b\u017eov\u00e9 testov\u00e1n\u00ed podle na\u0161\u00ed vlastn\u00ed metodiky, kter\u00e1 umo\u017e\u0148uje modelovat z\u00e1t\u011b\u017e na z\u00e1klad\u011b anal\u00fdzy des\u00edtky z\u00e1kladn\u00edch a n\u011bkolika stovek mo\u017en\u00fdch krit\u00e9ri\u00ed.<\/p>\n<p><\/p>\n<p>Lze \u0159\u00edci, \u017ee p\u0159i p\u0159\u00edprav\u011b projektu zaveden\u00ed pr\u00e1v\u011b v\u00fdpo\u010dty uk\u00e1\u017eou intenzitu pr\u00e1ce u\u017eivatel\u016f v existuj\u00edc\u00edch podnikov\u00fdch procesech organizace. P\u0159i tom se analyzuje mnoho vstupn\u00edch parametr\u016f, a v z\u00e1vislosti na mo\u017en\u00e9 z\u00e1t\u011b\u017ei se rozhoduje o pot\u0159ebn\u00e9m objemu v\u00fdpo\u010detn\u00edch zdroj\u016f \u2014 od jednoho po\u010d\u00edta\u010de a\u017e po cel\u00e9 strojov\u00e9 haly.<\/p>\n<p><\/p>\n<p>Proto hovo\u0159it o n\u011bjak\u00fdch minim\u00e1ln\u00edch konfigurac\u00edch \u2014 nen\u00ed zcela spr\u00e1vn\u00e9. Konkr\u00e9tn\u011b m\u00e1me i demonstra\u010dn\u00ed stojan, kter\u00fd funguje na jedn\u00e9 jedin\u00e9 ma\u0161in\u011b. Ale ch\u00e1peme, \u017ee pr\u00e1ce v korpor\u00e1tn\u00edm segmentu vy\u017eaduje instalaci na des\u00edtk\u00e1ch, ba dokonce stovk\u00e1ch virtu\u00e1ln\u00edch stroj\u016f. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p12\"><\/a><\/noindex><\/p>\n<h2 id=\"tehnologicheskiy-stek\">Technologick\u00fd stack<\/h2>\n<p><\/p>\n<p>P\u0159i vytv\u00e1\u0159en\u00ed produkt\u016f v\u011bnujeme zvl\u00e1\u0161tn\u00ed pozornost licen\u010dn\u00ed \u010distot\u011b k\u00f3du. V M\u016fjOffice jsou nastaveny a plat\u00ed vysok\u00e9 standardy kvality, kter\u00e9 vy\u017eaduj\u00ed, abychom produkty vyv\u00edjeli kompletn\u011b samostatn\u011b, s minim\u00e1ln\u00edm zapojen\u00edm extern\u00edho k\u00f3du. <\/p>\n<p><\/p>\n<p>Velk\u00e1 \u010d\u00e1st k\u00f3du Mailion je vlastn\u00ed v\u00fdvoj, k\u00f3d, jeho\u017e pr\u00e1va pln\u011b pat\u0159\u00ed n\u00e1m a kter\u00fd m\u016f\u017eeme upravovat a vylep\u0161ovat podle pot\u0159eby. V\u011bt\u0161ina k\u00f3du na\u0161eho e-mailov\u00e9ho syst\u00e9mu je naps\u00e1na samostatn\u011b v Go (Golang). Krom\u011b Go pou\u017e\u00edv\u00e1me tak\u00e9 C++ a Java Script ES6 pro webovou \u010d\u00e1st. <\/p>\n<p><\/p>\n<p>Zb\u00fdvaj\u00edc\u00edch 5 % tvo\u0159\u00ed takzvan\u00e9 \u201et\u011b\u017ek\u00e9 komponenty\u201c, jako jsou datab\u00e1ze. Mezi n\u011b pat\u0159\u00ed RethinkDB, ArangoDB a Redis. Z kl\u00ed\u010dov\u00fdch technologi\u00ed tak\u00e9 zm\u00edn\u00edm gRPC \u2014 syst\u00e9m vzd\u00e1len\u00e9ho vol\u00e1n\u00ed procedur, kter\u00fd se pou\u017e\u00edv\u00e1 jako jednotn\u00fd mechanismus pro interakci p\u0159es API, co\u017e je d\u016fle\u017eit\u00e1 sou\u010d\u00e1st. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p13\"><\/a><\/noindex><\/p>\n<h2 id=\"iz-chego-sostoit-produkt\">Z \u010deho se produkt skl\u00e1d\u00e1<\/h2>\n<p><\/p>\n<p>Korpor\u00e1tn\u00ed po\u0161tovn\u00ed syst\u00e9m nen\u00ed \u201eserver ve vakuu\u201c. Sou\u010d\u00e1st\u00ed na\u0161eho produktu je p\u0159ibli\u017en\u011b 70 komponent\u016f a 45 slu\u017eeb, kter\u00e9 se zab\u00fdvaj\u00ed \u00fadr\u017ebou po\u0161tovn\u00edho syst\u00e9mu. V\u0161echny tyto prvky byly naps\u00e1ny \u201eod nuly\u201c a jsou vlastn\u00edmi vysoce specializovan\u00fdmi v\u00fdvojov\u00fdmi prost\u0159edky M\u016fjOfis. <\/p>\n<p><\/p>\n<p>Nejp\u016fsobiv\u011bj\u0161\u00ed \u010d\u00e1st\u00ed syst\u00e9mu je serverov\u00fd komplex, kter\u00fd zaji\u0161\u0165uje provoz \u00falo\u017ei\u0161t\u011b, po\u0161tovn\u00ed, kalend\u00e1\u0159n\u00ed a vyhled\u00e1vac\u00ed syst\u00e9my, a webov\u00e9ho klienta. Vyv\u00edj\u00edme tak\u00e9 n\u011bkolik u\u017eivatelsk\u00fdch aplikac\u00ed a pl\u00e1nujeme, \u017ee v okam\u017eiku komer\u010dn\u00edho vyd\u00e1n\u00ed nab\u00eddneme na\u0161im u\u017eivatel\u016fm nov\u00e9 \u201etenk\u00e9 klienty\u201c na technologi\u00edch na\u0161eho webov\u00e9ho klienta. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p14\"><\/a><\/noindex><\/p>\n<h3 id=\"sovmestimost-s-pochtovymi-sistemami\">Kompatibilita s po\u0161tovn\u00edmi syst\u00e9my<\/h3>\n<p><\/p>\n<p>Mailion funguje na z\u00e1klad\u011b standardn\u00edch protokol\u016f. Abyste mohli na\u0161e \u0159e\u0161en\u00ed za\u010d\u00edt pou\u017e\u00edvat, sta\u010d\u00ed nakonfigurovat klientsk\u00e9 aplikace a pot\u00e9 s nimi pracovat v obvykl\u00e9m prost\u0159ed\u00ed. Nap\u0159\u00edklad lze pou\u017e\u00edt klientskou aplikaci zahrnutou v produktu \u201eM\u016fjOffice Po\u0161ta\u201c. <\/p>\n<p><\/p>\n<p>Tak\u00e9 pro pohodl\u00ed na\u0161ich u\u017eivatel\u016f jsme vytvo\u0159ili speci\u00e1ln\u00ed plugin, kter\u00fd zaji\u0161\u0165uje bezprobl\u00e9mov\u00fd p\u0159echod z Exchange. S jeho pomoc\u00ed budou moci u\u017eivatel\u00e9 p\u0159i v\u00fdm\u011bn\u011b e-mailov\u00e9ho serveru pokra\u010dovat v pr\u00e1ci s MS Outlook \u2014 ani si nev\u0161imnou, \u017ee se v jejich obvykl\u00e9m zp\u016fsobu komunikace n\u011bco zm\u011bnilo. Tento plugin umo\u017e\u0148uje hladk\u00fd p\u0159enos u\u017eivatel\u016f ze star\u00e9ho e-mailov\u00e9ho syst\u00e9mu bez p\u0159eru\u0161en\u00ed chodu cel\u00e9 organizace. To je obzvl\u00e1\u0161\u0165 d\u016fle\u017eit\u00e9, pokud pot\u0159ebujete vym\u011bnit prost\u0159edky pro pr\u00e1ci stovek tis\u00edc u\u017eivatel\u016f. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p15\"><\/a><\/noindex><\/p>\n<h3 id=\"legkost-administrirovaniya\">Snadnost spr\u00e1vy<\/h3>\n<p><\/p>\n<p>Specifickou vlastnost\u00ed na\u0161eho firemn\u00edho e-mailov\u00e9ho syst\u00e9mu je minim\u00e1ln\u00ed pot\u0159eba z\u00e1sah\u016f administr\u00e1tor\u016f. P\u0159i navrhov\u00e1n\u00ed jsme se sna\u017eili naj\u00edt rovnov\u00e1hu mezi mo\u017enostmi p\u0159izp\u016fsoben\u00ed a slo\u017eitost\u00ed spr\u00e1vy. K dosa\u017een\u00ed tohoto c\u00edle bylo zapot\u0159eb\u00ed prov\u00e9st \u0159adu v\u00fdzkum\u016f vzorc\u016f chov\u00e1n\u00ed administr\u00e1tor\u016f slo\u017eit\u00fdch firemn\u00edch syst\u00e9m\u016f.<\/p>\n<p><\/p>\n<p>V na\u0161em t\u00fdmu pracuj\u00ed, jak jsem ji\u017e zm\u00ednil, vysoce kvalifikovan\u00ed odborn\u00edci \u2014 ka\u017ed\u00fd z nich m\u00e1 bohat\u00e9 zku\u0161enosti s administrac\u00ed. P\u0159i v\u00fdvoji syst\u00e9mu jsme se tedy sna\u017eili p\u0159en\u00e9st jejich znalosti na pot\u0159eby u\u017eivatel\u016f p\u0159i spr\u00e1v\u011b slo\u017eit\u00e9ho produktu. Jin\u00fdmi slovy \u2014 s v\u011bdom\u00edm potenci\u00e1ln\u00edch probl\u00e9m\u016f jsme u\u017e p\u0159i n\u00e1vrhu architektury p\u0159edvid\u011bli zp\u016fsoby, jak je vy\u0159e\u0161it. <\/p>\n<p><\/p>\n<p>Nap\u0159\u00edklad,<\/p>\n<p><\/p>\n<ul>\n<li>je pl\u00e1nov\u00e1na izolace komponent\u016f syst\u00e9mu do kontejner\u016f, v\u010detn\u011b infrastrukturn\u00edch \u2014 to n\u00e1m pom\u00e1h\u00e1 zv\u00fd\u0161it \u00farove\u0148 bezpe\u010dnosti, flexibiln\u011b nastavovat p\u0159\u00edstupy mezi komponenty a tak\u00e9 rychle za\u0159azovat do seznamu podporovan\u00fdch syst\u00e9m\u016f a platforem nov\u00e9 polo\u017eky, kter\u00e9 jsou po\u017eadov\u00e1ny byznysem;<\/li>\n<li>jednotn\u00fd p\u0159\u00edstup k v\u00fdvoji a nasazen\u00ed, jednotn\u00fd form\u00e1t konfigurace v\u0161ech komponent\u016f p\u0159isp\u00edv\u00e1 k srozumiteln\u011bj\u0161\u00ed a efektivn\u011bj\u0161\u00ed pr\u00e1ci a sni\u017euje n\u00e1klady na podporu;<\/li>\n<li>vlastn\u00ed instal\u00e1tor syst\u00e9mu, zalo\u017een\u00fd na b\u011b\u017en\u00fdch n\u00e1stroj\u00edch nasazen\u00ed, umo\u017e\u0148uje centr\u00e1ln\u011b, flexibiln\u011b a srozumiteln\u011b \u0159\u00eddit instalaci;<br \/>\nMikroslu\u017ebov\u00e1 architektura s jasn\u00fdm rozd\u011blen\u00edm odpov\u011bdnosti za obchodn\u00ed logiku mezi slu\u017ebami pom\u00e1h\u00e1 pochopit sch\u00e9ma fungov\u00e1n\u00ed syst\u00e9mu a efektivn\u011bji poskytovat podporu.<\/li>\n<li>Infrastrukturn\u00ed \u010d\u00e1st syst\u00e9mu se zakl\u00e1d\u00e1 na obvykl\u00fdch \u0159e\u0161en\u00edch, vyu\u017e\u00edvaj\u00edc\u00edch nejlep\u0161\u00ed praktiky, a umo\u017e\u0148uje integrace s ji\u017e existuj\u00edc\u00edmi syst\u00e9my ve firm\u011b, \u010d\u00edm\u017e usnad\u0148uje nasazen\u00ed syst\u00e9mu v r\u00e1mci spole\u010dnosti.<\/li>\n<li>Ve skladu bude zaji\u0161t\u011bn syst\u00e9m na b\u00e1zi um\u011bl\u00e9 inteligence, kter\u00fd bude schopn\u00fd samostatn\u011b identifikovat potenci\u00e1ln\u00ed selh\u00e1n\u00ed a \u0159\u00eddit za\u0159\u00edzen\u00ed.<\/li>\n<\/ul>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p16\"><\/a><\/noindex><\/p>\n<h3 id=\"sovremennyy-dizayn\">Modern\u00ed design<\/h3>\n<p><\/p>\n<p>Na vytvo\u0159en\u00ed designu produktu jsme vynalo\u017eili n\u011bkolik tis\u00edc \u010dlov\u011bko-hodin. P\u0159ed v\u00fdvojem bylo c\u00edlem vytvo\u0159it modern\u00ed rozhran\u00ed \u2014 lehk\u00e9 a intuitivn\u00ed. To je slo\u017eit\u00e9, kdy\u017e navrhujete firemn\u00ed syst\u00e9m, kter\u00fd mus\u00ed v z\u00e1sad\u011b zahrnovat \u0159adu specifick\u00fdch funkc\u00ed.<\/p>\n<p><\/p>\n<p><noindex><a rel=\"nofollow\" href=\"https:\/\/habrastorage.org\/webt\/e_\/_b\/74\/e__b74fo4yx844m2zg2vtdx-34c.jpeg\"><img decoding=\"async\" alt=\"Prvn\u00ed pohled: jak funguje nov\u00fd firemn\u00ed e-mailov\u00fd syst\u00e9m Mailion od M\u016fjKancel\u00e1\u0159\" src=\"\/wp-content\/uploads\/2020\/10\/657d56554ea18cc79500a16095e37206.png\" style=\"display:block;margin: 0 auto;\" \/><\/a><\/noindex><\/p>\n<p><\/p>\n<p>Samoz\u0159ejm\u011b, design nelze \"vysekat do kamene\" nebo schv\u00e1lit k podpisu a raz\u00edtku \u2014 je to \u017eiv\u00fd n\u00e1stroj, kter\u00fd se st\u00e1le vyv\u00edj\u00ed a zlep\u0161uje. B\u011bhem \u010dty\u0159 let jsme design n\u011bkolikr\u00e1t transformovali, ale nedo\u0161lo k radik\u00e1ln\u00ed zm\u011bn\u011b ideologie. Kl\u00ed\u010dov\u00fdm principem tvorby cel\u00e9 firemn\u00ed produktov\u00e9 \u0159ady je vytvo\u0159en\u00ed univerz\u00e1ln\u00ed designov\u00e9 syst\u00e9m. <\/p>\n<p><\/p>\n<p>P\u0159i navrhov\u00e1n\u00ed designu firemn\u00edho e-mailov\u00e9ho syst\u00e9mu jsme se zam\u011b\u0159ili na t\u0159i kl\u00ed\u010dov\u00e9 oblasti \u2014 adaptabilitu, systemati\u010dnost a mo\u017enost p\u0159izp\u016fsobit se firemn\u00edmu stylu klienta. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p17\"><\/a><\/noindex><\/p>\n<h4 id=\"adaptivnost\">Adaptabilita<\/h4>\n<p><\/p>\n<p>Hlavn\u00ed rys designu u\u017eivatelsk\u00e9ho rozhran\u00ed firemn\u00edho e-mailov\u00e9ho syst\u00e9mu Mailion je mo\u017enost zobrazen\u00ed na za\u0159\u00edzen\u00edch s obrazovkami jak\u00e9koli velikosti. V\u0161echny vizu\u00e1ln\u00ed komponenty jsou pe\u010dliv\u011b navr\u017eeny, spr\u00e1vn\u011b se \u0161k\u00e1luj\u00ed p\u0159i pr\u00e1ci na mobiln\u00edch za\u0159\u00edzen\u00edch a jsou skv\u011bl\u00e9 i pro ovl\u00e1d\u00e1n\u00ed prsty na dotykov\u00fdch obrazovk\u00e1ch. P\u0159i zm\u011bn\u011b velikosti okna aplikace se transformuje i sloupcov\u00e1 rozvr\u017een\u00ed \u2014 velikost sloupc\u016f se proporcionaln\u011b posouv\u00e1, v p\u0159\u00edsn\u00e9m souladu s postul\u00e1ty konceptu bohat\u00fdch internetov\u00fdch aplikac\u00ed.<\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p18\"><\/a><\/noindex><\/p>\n<h4 id=\"sistemnost\">Syst\u00e9movost<\/h4>\n<p><\/p>\n<p>Z\u00e1kladem designu firemn\u00edho e-mailov\u00e9ho syst\u00e9mu Mailion je syst\u00e9mov\u00fd p\u0159\u00edstup. Tento sm\u011br vyv\u00edj\u00edme od za\u010d\u00e1tku roku 2017, kdy o designov\u00fdch syst\u00e9mech nebylo tak m\u00f3dn\u00ed mluvit, jako je tomu dnes. Designov\u00fd syst\u00e9m je sada pravidel a n\u00e1stroj\u016f pro vizu\u00e1ln\u00ed a technick\u00e9 proveden\u00ed, kter\u00fd odr\u00e1\u017e\u00ed filozofii produktu a neust\u00e1le se vyv\u00edj\u00ed. Zavedli jsme ho pro zjednodu\u0161en\u00ed komunikace mezi v\u00fdvojem a designem.<\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p19\"><\/a><\/noindex><\/p>\n<h4 id=\"nastroyka-firmennogo-stilya\">Nastaven\u00ed firemn\u00edho stylu<\/h4>\n<p><\/p>\n<p>N\u00e1\u0161 design je \"chameleon\", schopn\u00fd p\u0159izp\u016fsobit se jak\u00e9mukoli firemn\u00edmu stylu klienta. Barvy v\u0161ech prvk\u016f rozhran\u00ed jsou definov\u00e1ny pomoc\u00ed prom\u011bnn\u00fdch. T\u00edmto zp\u016fsobem, zm\u011bnou z\u00e1kladn\u00edho souboru n\u011bkolika barev, lze najednou zm\u011bnit barvy v\u0161ech aplikac\u00ed.<\/p>\n<p><\/p>\n<p>P\u00edsma jsou tak\u00e9 ur\u010dov\u00e1na pomoc\u00ed prom\u011bnn\u00fdch: rozhran\u00ed m\u016f\u017ee pou\u017e\u00edvat firemn\u00ed p\u00edsmo spole\u010dnosti klienta, pokud je to p\u0159edpokl\u00e1d\u00e1no klientsk\u00fdm brandbookem. R\u016fzn\u00e1 p\u00edsma mohou m\u00edt p\u0159itom r\u016fznou velikost p\u00edsmen a my to zohled\u0148ujeme. Nap\u0159\u00edklad PT Sans ve velikosti 16 vypad\u00e1 znateln\u011b men\u0161\u00ed ne\u017e Roboto ve stejn\u00e9 velikosti 16. Proto p\u0159izp\u016fsobujeme velikost textov\u00fdch blok\u016f specifik\u016fm konkr\u00e9tn\u00edho p\u00edsma.<\/p>\n<p><\/p>\n<p>Na\u0161\u00ed barevn\u00e9 knihovn\u011b a aspekt\u016fm pr\u00e1ce s p\u00edsmem se budeme v\u011bnovat v samostatn\u00fdch \u010dl\u00e1nc\u00edch.<\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p20\"><\/a><\/noindex><\/p>\n<h3 id=\"mobilnye-prilozheniya\">Mobiln\u00ed aplikace<\/h3>\n<p><\/p>\n<p>Nezbytnou sou\u010d\u00e1st\u00ed jak\u00e9hokoli modern\u00edho e-mailov\u00e9ho syst\u00e9mu jsou mobiln\u00ed aplikace \u2014 u\u017eivatel\u00e9 by m\u011bli m\u00edt mo\u017enost pracovat odkudkoli a kdykoli.<br \/>\nV sou\u010dasnosti teprve formujeme koncept firemn\u00edch mobiln\u00edch aplikac\u00ed, kter\u00e9 by m\u011bly zohlednit rozd\u00edly ve funk\u010dnosti e-mailov\u00fdch syst\u00e9m\u016f M\u016fjOffice a nab\u00edzet r\u016fzn\u00e9 p\u0159\u00edstupy k vyu\u017e\u00edv\u00e1n\u00ed e-mailu a kalend\u00e1\u0159n\u00edch syst\u00e9m\u016f v korporac\u00edch. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p21\"><\/a><\/noindex><\/p>\n<h3 id=\"intellektualnaya-media-panel\">Inteligentn\u00ed medi\u00e1ln\u00ed panel<\/h3>\n<p><\/p>\n<p>Na\u0161e fokusn\u00ed skupiny uk\u00e1zaly, \u017ee u\u017eivatel\u00e9 pova\u017euj\u00ed rozhran\u00ed b\u011b\u017en\u00fdch po\u0161tovn\u00edch syst\u00e9m\u016f za nepohodln\u00e9. Respondenti, kter\u00e9 jsme oslovili, zvl\u00e1\u0161\u0165 zmi\u0148ovali, \u017ee pr\u00e1ce s ud\u00e1lostmi v kalend\u00e1\u0159i a s p\u0159\u00edlohami je obzvl\u00e1\u0161\u0165 slo\u017eit\u00e1. Sna\u017eili jsme se o to, aby bylo rozhran\u00ed responsivn\u00ed a v\u00fdkonn\u00e9 \u2014 aby bylo radost\u00ed pou\u017e\u00edvat n\u00e1\u0161 produkt. <\/p>\n<p><\/p>\n<p>Mediapanel, nov\u00fd n\u00e1stroj pro urychlen\u00ed spolupr\u00e1ce, systematizuje ve\u0161ker\u00e9 informace o korespondenci a zaji\u0161\u0165uje okam\u017eit\u00fd p\u0159\u00edstup k seznamu \u00fa\u010dastn\u00edk\u016f konverzace, odkaz\u016fm a verz\u00edm dokument\u016f, kter\u00e9 byly kdykoliv odesl\u00e1ny.<\/p>\n<p><\/p>\n<p>Tento n\u00e1stroj pom\u00e1h\u00e1 v situac\u00edch, kdy u\u017eivatel\u00e9 mus\u00ed pracovat s velk\u00fdmi vl\u00e1kny o stovk\u00e1ch zpr\u00e1v. \u010casto je pot\u0159eba naj\u00edt dokument nebo obr\u00e1zek, kter\u00fd byl jen v jedn\u00e9 z nich. Mediapanel vytv\u00e1\u0159\u00ed seznam v\u0161ech polo\u017eek z \u0159et\u011bzce e-mail\u016f a zobrazuje je na jednom m\u00edst\u011b. D\u00edky tomu je nalezen\u00ed po\u017eadovan\u00e9ho objektu mnohem jednodu\u0161\u0161\u00ed. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p22\"><\/a><\/noindex><\/p>\n<h3 id=\"lokalizaciya\">Lokalizace<\/h3>\n<p><\/p>\n<p>Pot\u0159eba korpor\u00e1tn\u00edho po\u0161tovn\u00edho syst\u00e9mu nen\u00ed pouze u rusk\u00fdch u\u017eivatel\u016f. M\u016fjOfis vede d\u016fslednou politiku expanze na zahrani\u010dn\u00ed trhy, a proto se d\u016fle\u017eitosti lokalizace produkt\u016f v\u011bnuje zna\u010dn\u00e1 pozornost. <\/p>\n<p><\/p>\n<p>Ve na\u0161em produktu byla pot\u0159eba lokalizace do ciz\u00edch jazyk\u016f zakotvena ji\u017e od za\u010d\u00e1tku, na \u00farovni z\u00e1kladn\u00edch \u010d\u00e1st\u00ed syst\u00e9mu. P\u0159id\u00e1n\u00ed nov\u00fdch jazyk\u016f pro n\u00e1s nen\u00ed velk\u00fdm probl\u00e9mem \u2014 je to zcela pochopiteln\u00e9 zad\u00e1n\u00ed, kter\u00e9 v\u00edme, jak \u0159e\u0161it. <\/p>\n<p><\/p>\n<p>V sou\u010dasnosti maj\u00ed u\u017eivatel\u00e9 k dispozici ru\u0161tinu a angli\u010dtinu. V n\u00e1sleduj\u00edc\u00edch vyd\u00e1n\u00edch p\u0159id\u00e1me do firemn\u00edho po\u0161tovn\u00edho syst\u00e9mu podporu jazyk\u016f, ve kter\u00fdch funguj\u00ed produkty M\u016fjOfis \u2014 francouz\u0161tiny, \u0161pan\u011bl\u0161tiny, portugal\u0161tiny a dal\u0161\u00edch. V jist\u00e9m smyslu jsme na tom l\u00e9pe ne\u017e kolegov\u00e9 z jin\u00fdch odd\u011blen\u00ed, proto\u017ee pro po\u0161tovn\u00ed a kalend\u00e1\u0159n\u00ed syst\u00e9my je t\u0159eba vz\u00edt v \u00favahu pouze abecedu a zvl\u00e1\u0161tnosti pr\u00e1ce s daty a \u010dasem \u2014 nem\u00e1me, p\u0159inejmen\u0161\u00edm s na\u0161\u00edm \u0161t\u011bst\u00edm, \u017e\u00e1dn\u00e9 vzorce jako v tabulkov\u00e9m editoru. <\/p>\n<p>\n<noindex><a rel=\"nofollow\" name=\"p23\"><\/a><\/noindex><\/p>\n<h2 id=\"yes-we-are-hiring\">Ano, naj\u00edm\u00e1me!<\/h2>\n<p><\/p>\n<p>Vytvo\u0159en\u00ed na\u0161eho produktu si vy\u017e\u00e1dalo n\u011bkolik set \u010dlov\u011bkolet. A p\u0159i ve\u0161ker\u00e9 snaze bych nedok\u00e1zal hned v r\u00e1mci jednoho \u010dl\u00e1nku vypr\u00e1v\u011bt o v\u0161em. Douf\u00e1m v\u0161ak, \u017ee tento p\u0159\u00edsp\u011bvek poslou\u017e\u00ed jako v\u00fdchoz\u00ed bod k sezn\u00e1men\u00ed se s na\u0161\u00edm produktem \u2013 jak jsem ji\u017e zm\u00ednil v\u00fd\u0161e, pl\u00e1nuju se v budoucnu podrobn\u011bji zab\u00fdvat jak samotn\u00fdm \u0159e\u0161en\u00edm a jeho vlastnostmi, tak na\u0161imi p\u0159\u00edstupy k v\u00fdvoji. <\/p>\n<p><\/p>\n<p>Bez jak\u00e9koli skromnosti mohu \u0159\u00edci, \u017ee v sou\u010dasnosti existuje na sv\u011bt\u011b jen hrstka spole\u010dnost\u00ed, kter\u00e9 vyv\u00edjej\u00ed podobn\u00e9 syst\u00e9mov\u00e9 e-maily. Je to opravdu slo\u017eit\u00fd in\u017een\u00fdrsk\u00fd \u00fakol, kter\u00fd vy\u017eaduje hlubok\u00e9 pochopen\u00ed pot\u0159eb firemn\u00edch z\u00e1kazn\u00edk\u016f, pe\u010dlivou anal\u00fdzu obchodn\u00edch proces\u016f velk\u00fdch organizac\u00ed, modern\u00ed trendy v designu a v\u00fdvoji, stejn\u011b jako zna\u010dn\u00fd po\u010det odborn\u00edk\u016f. N\u00e1\u0161 e-mailov\u00fd syst\u00e9m se ka\u017ed\u00fd den vyv\u00edj\u00ed.<\/p>\n<p><\/p>\n<p>Pr\u00e1v\u011b te\u010f m\u00e1me otev\u0159eno t\u00e9m\u011b\u0159 <noindex><a rel=\"nofollow\" href=\"https:\/\/hh.ru\/employer\/213397?customDomain=1\">pades\u00e1t<\/a><\/noindex> voln\u00fdch m\u00edst v oblasti v\u00fdvoje. P\u0159ij\u010fte k n\u00e1m pracovat, pokud chcete spole\u010dn\u011b s n\u00e1mi vytv\u00e1\u0159et produkt, kter\u00fd dok\u00e1\u017ee zm\u011bnit p\u0159edstavy korpor\u00e1tn\u00edho sv\u011bta o elektronick\u00e9 po\u0161t\u011b.<\/p>\n<p>Zdroj: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/ncloudtech\/blog\/520670\/\">habr.com<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u041f\u043e\u0447\u0442\u0438 \u0447\u0435\u0442\u044b\u0440\u0435 \u0433\u043e\u0434\u0430 \u043d\u0430\u0437\u0430\u0434 \u043c\u044b \u043d\u0430\u0447\u0430\u043b\u0438 \u043f\u0440\u043e\u0435\u043a\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043f\u0440\u0438\u043d\u0446\u0438\u043f\u0438\u0430\u043b\u044c\u043d\u043e \u043d\u043e\u0432\u0443\u044e \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u0443\u044e \u043f\u043e\u0447\u0442\u043e\u0432\u0443\u044e 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\u0431\u0443\u0434\u0435\u0442 \u0433\u043e\u0442\u043e\u0432\u043e \u043f\u043e\u043a\u0440\u044b\u0442\u044c 100% \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0435\u0439 \u043a\u0440\u0443\u043f\u043d\u044b\u0445 \u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0446\u0438\u0439. \u0417\u0430 \u0432\u0440\u0435\u043c\u044f \u0440\u0430\u0431\u043e\u0442\u044b \u043d\u0430\u0434 Mailion \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u0432\u044b\u0440\u043e\u0441\u043b\u0430 \u0432 \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0440\u0430\u0437, \u0438 [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":95640,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-95639","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrirovanie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\".\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Yuri Gagarin\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/prohoster.info\/cs\/blog\/administrirovanie\/pervyj-vzglyad-kak-ustroena-novaya-korporativnaya-pochtovaya-sistema-mailion-ot-mojofis\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.3\" \/>\n\t\t<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n\t\t<meta 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