{"id":35130,"date":"2019-10-31T22:02:28","date_gmt":"2019-10-31T19:02:28","guid":{"rendered":"https:\/\/prohoster.info\/blog\/chto-izvestno-o-sertifikatsii-itil-4\/"},"modified":"2019-10-31T22:02:28","modified_gmt":"2019-10-31T19:02:28","slug":"chto-izvestno-o-sertifikatsii-itil-4","status":"publish","type":"post","link":"https:\/\/prohoster.info\/da\/blog\/news\/chto-izvestno-o-sertifikatsii-itil-4","title":{"rendered":"Hvad der er kendt om ITIL 4 certificering","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>I \u00e5r blev ITIL 4 opdateret. Vi fort\u00e6ller, hvordan certificeringen af specialister inden for IT-tjenesteledelse vil finde sted efter den nye standard.<\/p>\n<p><noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/it-guild\/blog\/455341\/\"><img decoding=\"async\" alt=\"Hvad der er kendt om ITIL 4 certificering\" src=\"\/wp-content\/uploads\/2019\/06\/c76e7ce8f76eedb33119a3038342fb56.jpeg\" style=\"display:block;margin: 0 auto;\" \/><\/a><\/noindex><noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><br \/>\n<i>\/ Unsplash \/ <noindex><a rel=\"nofollow\" href=\"https:\/\/unsplash.com\/photos\/5fNmWej4tAA\">Helloquence<\/a><\/noindex><\/i><\/p>\n<h2>Hvordan forandrer certificeringsprocessen sig<\/h2>\n<p>\nDen sidste opdatering af ITIL 3-biblioteket blev pr\u00e6senteret for otte \u00e5r siden. Siden da har IT-branchen gennemg\u00e5et betydelige \u00e6ndringer og tilf\u00f8jet nye teknologier. Mange virksomheder er begyndt at implementere IT-managementpraksisser (som ITSM, baseret p\u00e5 ITIL).<\/p>\n<p>For at tilpasse dem til det \u00e6ndrede kontekst har specialister fra Axelos, som er ansvarlige for udviklingen af ITIL-metodologien, i starten af \u00e5ret udgivet en opdatering \u2014 ITIL 4. Den indeholder nye vidensomr\u00e5der relateret til \u00f8get brugeradgang, v\u00e6rdiskabelsesstr\u00f8mme og fleksible metoder s\u00e5som Agile, Lean og DevOps.<\/p>\n<blockquote><p>Sammen med de nye praksisser har tilgange til certificering af specialister inden for IT-tjenesteledelse ogs\u00e5 \u00e6ndret sig. I ITIL 3 var den h\u00f8jeste titel i ITIL-systemet ITIL Expert.<\/p>\n<p>I den fjerde version er dette niveau delt op i to retninger \u2014 ITIL Management Professional og ITIL Strategic Leader. Den f\u00f8rste er for ledere af IT-afdelinger, mens den anden er for ledere af ikke-tekniske afdelinger (eksperter, der afslutter begge kurser, f\u00e5r titlen ITIL Master).<\/p><\/blockquote>\n<p>\n<img decoding=\"async\" alt=\"Hvad der er kendt om ITIL 4 certificering\" src=\"\/wp-content\/uploads\/2019\/06\/c85288796e35a00e62f8ea493c269c52.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nHver af disse retninger inkluderer deres eget s\u00e6t eksamener (kravene til dem og uddannelsesprogrammerne i Axelos <noindex><a rel=\"nofollow\" href=\"https:\/\/www.axelos.com\/certifications\/itil-certifications\/itil-managing-professional-itil-4\">blev lovet<\/a><\/noindex> <noindex><a rel=\"nofollow\" href=\"https:\/\/www.axelos.com\/certifications\/itil-certifications\/itil-strategic-leader-itil-4\">udgivet<\/a><\/noindex> t\u00e6ttere p\u00e5 slutningen af 2019). Men for at f\u00e5 muligheden for at tage dem, skal man gennemf\u00f8re grundl\u00e6ggende certificering \u2014 ITIL 4 Foundation. Alle n\u00f8dvendige oplysninger om det blev offentliggjort i begyndelsen af \u00e5ret.<\/p>\n<h2>Hvad der er inkluderet i grundniveauet<\/h2>\n<p>\nI februar pr\u00e6senterede Axelos <noindex><a rel=\"nofollow\" href=\"https:\/\/www.axelos.com\/itil-update\">bogen \"ITIL Foundation. ITIL 4 Edition\". Dens opgave er at forklare n\u00f8glebegreberne og l\u00e6gge grundlaget for efterf\u00f8lgende studier af avancerede programmer.<\/a><\/noindex> ITIL 4 Foundation d\u00e6kker f\u00f8lgende emner:<\/p>\n<p>Grundl\u00e6ggende begreber inden for service management;<\/p>\n<ul>\n<li>Form\u00e5let med og komponenterne i ITIL;<\/li>\n<li>Form\u00e5let med og n\u00f8gledefinitionerne af de femten ITIL-praksisser;<\/li>\n<li>Tilgange til implementering af ITIL;<\/li>\n<li>Fire aspekter af tjenestestyring;<\/li>\n<li>Tilgange til v\u00e6rdiskabelse af tjenester og deres indbyrdes forhold.<\/li>\n<li>Hvilke sp\u00f8rgsm\u00e5l vil der v\u00e6re<\/li>\n<\/ul>\n<p><\/p>\n<h2>Eksamenen best\u00e5r af 40 sp\u00f8rgsm\u00e5l. For at best\u00e5 skal man svare korrekt p\u00e5 26 af dem (65%).<\/h2>\n<p>\nSv\u00e6rhedsgraden svarer til<\/p>\n<p>Blooms taksonomi. <noindex><a rel=\"nofollow\" href=\"https:\/\/en.wikipedia.org\/wiki\/Bloom's_taxonomy\">Bloom's taksonomier<\/a><\/noindex>, hvilket betyder, at de studerende ikke bare skal svare p\u00e5 sp\u00f8rgsm\u00e5l, men ogs\u00e5 demonstrere evnen til at anvende viden i praksis.<\/p>\n<blockquote><p>En del af opgaverne best\u00e5r af testsp\u00f8rgsm\u00e5l med et eller flere svarmuligheder. Der er opgaver, der kr\u00e6ver, at den examinerede forklarer n\u00f8glekoncepter inden for IT-ledelse skriftligt.<\/p><\/blockquote>\n<p>\nFor eksempel er der sp\u00f8rgsm\u00e5l, hvor man skal give definitioner p\u00e5 termer som service, bruger eller klient. I en anden opgave skal man redeg\u00f8re for de centrale komponenter i ITIL's v\u00e6rdiskabelsessystem. Du kan finde flere eksempler <noindex><a rel=\"nofollow\" href=\"https:\/\/www.itexpert.ru\/images\/EN_ITIL4_FND_2019_CandidateSyll.pdf\">i dette dokument.<\/a><\/noindex> Fra Axelos.<\/p>\n<p><img decoding=\"async\" alt=\"Hvad der er kendt om ITIL 4 certificering\" src=\"\/wp-content\/uploads\/2019\/06\/3cb4edbed918e0129d757521d1b80ff3.jpeg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<i>\/ Unsplash \/ <noindex><a rel=\"nofollow\" href=\"https:\/\/unsplash.com\/photos\/75nbwHfDsnY\">Bethany Legg<\/a><\/noindex><\/i><\/p>\n<p>Ved best\u00e5else af pr\u00f8verne modtager kandidaten certifikatet 'ITIL Foundation Certificate in IT Service Management. ITIL 4 Edition'. Med dette kan man g\u00e5 videre til ITIL Management Professional og ITIL Strategic Leader.<\/p>\n<h2>Hvad andet skal man vide<\/h2>\n<p>\nSpecialister, der har ITIL 3-certificering, kan gennemf\u00f8re hele eksamensr\u00e6kken fra Foundation til Management Professional og Strategic Leader, n\u00e5r Axelos offentligg\u00f8r alle kravene.<\/p>\n<p>Et alternativ til opdatering af certificeringer er at tage en 'justerings' eksamen. Den kaldes ITIL Managing Professional Transition. Men for at tage denne <noindex><a rel=\"nofollow\" href=\"https:\/\/www.axelos.com\/itil-update\">er det n\u00f8dvendigt at have<\/a><\/noindex> 17 point i ITIL 3. Dette antal point svarer til niveauet for at tage eksamen til titlen ITIL Expert.<\/p>\n<p>\n<i>Vi vil forts\u00e6tte med at holde \u00f8je med Axelos' udgivelser og publicere information om de mest betydningsfulde \u00e6ndringer og nyheder inden for ITIL p\u00e5 vores blog.<\/p>\n<p>Materialer om emnet fra vores virksomhedsblog:<\/p>\n<ul>\n<li><noindex><a rel=\"nofollow\" href=\"https:\/\/it-guild.com\/info\/blog\/trendy-itsm-fokus-na-udovletvorennost-sotrudnikov\/\">ITSM-trends: fokus p\u00e5 medarbejdertilfredshed<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"https:\/\/it-guild.com\/info\/blog\/pochemu-oblachnaya-itsm-sistema-idealna-dlya-srednikh-i-krupnykh-kompaniy\/\">Hvorfor en cloud-baseret ITSM-l\u00f8sning er ideel for mellemstore og store virksomheder<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"https:\/\/it-guild.com\/info\/blog\/upravlenie-it-proektami-5-vyzovov-i-ikh-preodolenie\/\">Styring af IT-projekter \u2014 5 udfordringer og hvordan man overvinder dem<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"https:\/\/it-guild.com\/info\/blog\/kak-sozdat-i-nachat-ispolzovat-katalog-uslug-service-catalog\/\">Hvordan man opretter og begynder at bruge en servicekatalog<\/a><\/noindex><\/li>\n<li><noindex><a rel=\"nofollow\" href=\"https:\/\/it-guild.com\/info\/blog\/kak-sdelat-itil-bolee-klientoorientirovannoy\/\">Hvordan man g\u00f8r ITIL mere kundeorienteret<\/a><\/noindex><\/li>\n<\/ul>\n<p><\/i><br \/>\n<br \/>Kilde: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/it-guild\/blog\/455341\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0412 \u044d\u0442\u043e\u043c \u0433\u043e\u0434\u0443 \u0432\u044b\u0448\u043b\u043e \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 ITIL 4. \u0420\u0430\u0441\u0441\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u043c, \u043a\u0430\u043a \u0431\u0443\u0434\u0435\u0442 \u043f\u0440\u043e\u0445\u043e\u0434\u0438\u0442\u044c \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u044f \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u043e\u0432 \u0432 \u043e\u0431\u043b\u0430\u0441\u0442\u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422-\u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438 \u043f\u043e \u043d\u043e\u0432\u043e\u043c\u0443 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u0443. \/ Unsplash \/ Helloquence \u041a\u0430\u043a \u043c\u0435\u043d\u044f\u0435\u0442\u0441\u044f \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438 \u041f\u043e\u0441\u043b\u0435\u0434\u043d\u0435\u0435 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043b\u044f \u0431\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0438 ITIL 3 \u0431\u044b\u043b\u043e \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u043e \u0432\u043e\u0441\u0435\u043c\u044c \u043b\u0435\u0442 \u043d\u0430\u0437\u0430\u0434. \u0417\u0430 \u044d\u0442\u043e \u0432\u0440\u0435\u043c\u044f \u0418\u0422-\u0438\u043d\u0434\u0443\u0441\u0442\u0440\u0438\u044f \u043f\u0440\u0435\u0442\u0435\u0440\u043f\u0435\u043b\u0430 \u0437\u043d\u0430\u0447\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0435 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f \u0438 \u00ab\u043e\u0431\u0440\u043e\u0441\u043b\u0430\u00bb \u043d\u043e\u0432\u044b\u043c\u0438 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u044f\u043c\u0438. \u041c\u043d\u043e\u0433\u0438\u0435 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u043d\u0430\u0447\u0430\u043b\u0438 \u0432\u043d\u0435\u0434\u0440\u044f\u0442\u044c \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438 [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":26413,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-35130","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u0412 \u044d\u0442\u043e\u043c \u0433\u043e\u0434\u0443 \u0432\u044b\u0448\u043b\u043e \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 ITIL 4.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Yuri Gagarin\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/prohoster.info\/da\/blog\/news\/chto-izvestno-o-sertifikatsii-itil-4\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.3\" 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