The cumulative update KB4557957 for Windows 10, released last week, not only brought users fixes and improvements in system stability but also some issues. A few days ago it became known that due to the update, applications from the Microsoft Office suite may stop launching, and now reports have emerged about printing problems.
In the past few days, numerous complaints have appeared on Microsoft forums from users who installed cumulative update KB4557957 and encountered various problems when trying to print any document. Printing issues affect printers from different manufacturers, and in some cases, users cannot even perform a software "print" to a PDF file.
Although there is no official confirmation of the issue, users report that sent documents may disappear from the print queue, and the printers themselves disappear from the list of available devices. In some cases, users have reported sudden application closures when attempting to print documents.
It seems that developers at Microsoft are examining user feedback and trying to figure out the reasons behind the printer issues since no official recommendations have been provided yet. Users themselves recommend downloading and installing the PCL6 driver for the printer. This action may restore the printer's functionality, while reinstalling the standard driver does not help resolve the issue. Another temporary workaround involves uninstalling update KB4557957. However, it is important to understand that in this case, you will remove all fixes and improvements included in the June update.
Source: 3dnews.ru
