Hey Habr! I am a system administrator on call, or rather, an outsourcer who advises and services both individuals and organizations of various profiles in terms of IT infrastructure. This is hard, nervous, almost frenzied work, inside of which I saw everything: from vodka spilled on a laptop to the fall of serious servers in companies that had enough money for a server, but for some reason no brains capable of servicing it. I think it’s not necessary to explain for a long time on Habré what my job is: once I left the position of a senior system administrator, so as not to look too hard into the hands of the employer. So I'm a pretty experienced gloomy admin. Almost like a meme.
![[Poll and Evil] Hosting, be it wrong](https://prohoster.info/wp-content/plugins/wp-fastest-cache-premium/pro/images/blank.gif)
I give a tooth, some hosting providers look like this at best. At its best!
I have funny and sad stories, funny cases and even stories in stock, but today I want to start with a very painful topic - hosting! C, motherfuck their leg, hosting! To be honest, I feel like I'm out of my mind, and my provider selection criteria have been grown in a science lab, sterilized, and preserved in my brain. And everyone else chooses correctly: anyhow cheaper, anyhow larger, anyhow on Windows, anyhow which one ... I'll tell you what brought me to the point that I decided to do a survey to understand what I'm right and what's wrong. Well, you see, where to discuss it, if not on Habré.
So, if you see this text, it means that I was given an invite 🙂 And I, with your permission, will immediately start cursing.
What are the problems?
No one cares about speed
Everyone, from a blogger and a dog breeder with a website to a developer company, does not care about the speed of loading the site. There were dozens of appeals with the words "Yes, my Internet is slow, so it loads like this, it's okay, the rest are fine, probably". And the reason is that this hosting provides such speed. Meanwhile, loading and navigating the site brings to mind the sounds of the dial-up modem, the search ranking of such a site is bound to go down, bounces increase, and all these respected freelancers, sole proprietorships and LLCs lose a significant number of visitors who can go to their site. I generally keep quiet about CDN - none of mine have heard of it.
Freebie lovers and those who throw money
Next come the lovers of the two extremes:I have free hosting, I outsmarted everyone" and "I have the most expensive hosting, I'm cool". Both categories are wrong, with the difference that the latter at least receive normal services. Free hosting is the worst evil, because they will certainly make money on you: place ads on your resource, sell additional products, and allocate the worst resource with a bunch of restrictions to all this. However, you don’t need to overpay either - why do you need a VDS for a small blog about grooming or a one-page site? Or why does a company need a lot of disk space when a virtual server will be used for a single service with a small load and a small amount of data? I think it's best to pay exactly for what you want to get. Well, I repeat once again: free hosting cannot be good. Dissuade me.
TP - stands for whatever you want
Hosting technical support… that's me. Yes, yes, for more or less small providers, the availability and professionalism of support leave much to be desired: they answer for a long time, often do not understand what they want from them - and this despite the fact that they are not called by a fairy with a confused explanation, but by me, who formulates questions and Describes problems in professional language and technical detail.
I like providers with XNUMX/XNUMX phone support, but if the site has a form for submitting questions, then write is gone. True, there are exceptions in both cases. But in general - a bunch of students.
Nobody reads about the details
Now I could blame hosting providers, but I will blame my clients - adult gentlemen who have their own business, but simply do not read the terms of contracts and the rules for the provision of services. And all hosting restrictions for them are surprise after surprise, including SLA. By the way, none of my corporate clients could offhand say what type of server was rented - hosting and hosting. I tell them:But what if your wonderful product, which you deliver to customers according to the SaaS model, is adjacent to some Azino-from-Fryazino, and it is blocked along with you? Or will there be an attack on him from a slow, gambling young hacker?(no, well, of course, I speak rudely). And they roll their eyes:And what happens? Here is bl.» Well, that is, these people are cheese in Auchan for the expiration date and the composition will be checked three times, but the type of hosting is not a master's business.
Insecure Security
Security is our never. I look at my clients, and I wonder - as soon as they have not seven children, but 0-1-2? After all, they know absolutely nothing about security and the means to achieve it. Or again in the same way: fasten the belt, buy insurance, run to the pharmacy, but don’t care about business, tea, she won’t get pregnant. Well, I don’t know, you can definitely fly in - for big problems and money. The fact is that not every hosting company provides worthy opportunities in terms of security, and sometimes this can be honestly found out from the user agreement. And this is not counting those who promise a lot, but do nothing and let the client down. In general, learning about the frequency and rules of backup, about uptime, about antiviruses, about the structure of the server is strictly necessary, even if you are going to host your DIY site.
Not for growth
Another problem is that there is no scalability and the necessary functions. I don't know what my clients are thinking about when starting a blog, website or online store. Judging by the vague requests to “help them move”, they initially counted on a quick bankruptcy, but the project failed and began to develop. Because many of them have chosen hosting without the necessary features, expansion and speed increase, etc.
Well, like a cherry on top, constantly lost passwords and accesses, lack of responsible people in companies and complete carelessness among private traders, unwillingness to study at least something, break through, check, read reviews. And who should I blame after that, the hosting providers? Data centers? No, I will insist that it is the user who is to blame (of course, if there are no cases of fraud and outright fraud from hosters - and they are!).
Good guys
Since such a booze has gone, I won’t hand over bad hosters - I think, according to the reviews, they will tell you everything, google it please. But about those who hardly ruffled my nerves, I will say: this (there was a blog on Habré), (Selektel blog on Habré), (they too on Habré), oddly enough, (solid four), well, my import pet, which is not suitable for everyone - .
Interview
Thinking about hosting, I came up with an insidious idea that could potentially make life easier for both hosts and their users. But for its implementation, I really need statistics, and it is from a technically savvy collective mind.
Therefore, I ask you to help me and tell me how you and your clients/bosses choose hosting. I made a separate survey for individuals purchasing hosting, and a separate one for companies and their representatives. The questions in general are the same, but the form for companies is larger. If you get into both cases, I will be grateful if you pass both.
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In short, I exhale, I thank you in advance for the survey, and most importantly - tell me, stupid, in the comments, how are you doing with hosting, what are you guided by when choosing and what is it, the hosting of your dreams?
Peace for everyone!
Source: habr.com