Mail for a domain from Mail.ru and from Yandex: choose from two good services

Hi all. On duty, I now have to look for mail services for the domain, i.e. you need a good and reliable corporate mail, and external. I used to look for video calling services with enterprise capabilities, now it's mail.

I can say that there seem to be a lot of services, but in the course of working with most of them some problems arise. Somewhere there is practically no support, and you have to deal with problems on your own, somewhere there are not enough functions, somewhere else bugs periodically come out. As a result, it was decided to stop at two options - Corporate mail from Mail.ru and Yandex.Mail for business.

Yandex.Mail for business

This is a separate service of the company, which is now part of the Yandex.Connect platform. It includes services for project management within the company, and is intended, for the most part, for corporate users. Well, or for freelancers who work in a team.

First, a little about Connect itself. It includes tools such as:

• “Mail” is corporate mail on a domain.
• "Disk" is a shared file space.
• "Calendar" - here you can both create events and keep track of cases.
• "Wiki" is the company's knowledge base, with general access for employees.
• "Tracker" - task and project management with the ability to distribute tasks, assign performers, etc.
• "Forms" - creating surveys, collecting feedback.
• Chats is a corporate internal messenger that works both in the browser and as a desktop or mobile application.

It was business mail that was transferred to Connect, i.e. corporate mail on the domain. The usual Yandex.Mail remained an independent and completely free service for its users.

After the transfer, each domain from the traffic rules (mail for domain) became a separate organization in Connect. If there are other organizations, you can add them. To do this, you need to go to "Connect" from the main account, select the appropriate list and add a new organization. After that, you need to confirm the fact of access to the domain. Actually, this procedure is almost the same as what was in "Mail for Domain".

Working with mailboxes

Here everything is a little different than before (unless, of course, you caught it "before"). To use mail, you need to go to the "Admin" section from the main page of the service. After that, the user enters the "Organizational Structure" subsection.

This is where the main work with new boxes is done - they can be created, edited and deleted. Each employee is usually assigned a separate language/account. You need to add employees using the "Add" button. It is also possible to create departments with your own mail and employees.

The administrator can add and edit employee information from the admin panel. Previously, this operation was more complicated, because in Mail for Domain you had to create a mailbox, log in, add user data, and then repeat everything again - unless, of course, there are more than one user.

It was necessary to work with each box as with a separate account, including all the ensuing tasks. For example, to change user avatar (for example, in a corporate style), it was necessary to log in to each one in turn, and change avatars in turn, which took a lot of time. In Connect, everything is simpler - the administrator does not need to log in again under each of the users (and imagine if there are dozens or even hundreds of them). He manages each employee's account from his own account.

Possibilities of corporate mail from "Yandex"

There are paid and free plans. As for the free one, the number of users is limited to a thousand people and 10 GB of file storage. Moreover, in the free version, each of the users has their own “Disk”, which is also free, but in the paid version, the file storage is shared, and its volume starts from 1 TB. The more advanced tariff, the more file space.

A company using the service can receive more than 1000 mailboxes, but each application is considered separately. In order to increase your limit, user activity must be high and stable. You do not need to pay for this, as far as one can tell, the company monetizes the service by displaying ads for mail users.

Personal impressions

In general, everything is fine, but I would say that corporate mail from Yandex is more suitable for small companies that need no more than 10-15 addresses. Larger companies can also use Yandex corporate mail, but it will be a little more complicated.

Not a very good impression is left by advertising in corporate boxes. It is clear that nothing is free, moreover, Yandex already offers mail without ads, but this is still a test project.

Mail for Mail.ru domain

Mail.ru introduced its mail as a cloud service for companies 7 years ago. This is a time-tested and user-tested product. The principle of working with it is approximately the same as that of regular Mail.ru mail, but there are more functions here. This year, Mail for the Mail.ru domain has evolved into a new product for large businesses and the public sector. This is no longer a cloud solution, but a boxed product that is installed on the server of the customer company and it has entered to the Register of domestic software. This factor can be extremely important for domestic organizations, especially state ones.

As in the previous case, mail for the Mail.ru domain is part of a multiservice platform that includes services for corporate communications. These are file storage, messenger, calendar, etc. But mail from Mail.ru has one more opportunity - these are group calls - completely free and without time limits.

The composition of mail for the Mail.ru domain includes the mail service itself, as well as a calendar and an address book. To manage the functions of the company's mail, an administrative panel is provided, which allows you to configure and modify the capabilities for each user on the domain.

Other mail features include support for SMTP and IMAP protocols with popular mailers like Outlook, Gmail, Thunderbird, The Bat, and Mail on Mac.

Possibilities of corporate mail from Mail.ru

In addition to the usual work with letters, the service offers such functions as managing mailing lists, groups of contacts, there is also the ability to share access to individual user folders. Directly from the mail, you can set up a video meeting and send out invitations to participants. The latter do not need anything other than a link - no need to download the application.

The company can send files of any size by mail - even in the free version of mail for the Mail.ru domain there is no limit on the size of mailboxes and forwarded attachments. If the file exceeds 25 MB, it will be uploaded to the cloud and sent as a link in an email.

The administrative panel allows you to manage access rights, log in as any user, plus restore messages deleted by any user. User actions and connection of different devices are logged. For convenience, the ability to synchronize with Active Directory to work with user data has been added.

Mail.ru business mail is connected to the Bug Bounty HackerOne program, according to which Mail.ru pays from $10 to $000 to those who find a vulnerability.

And yet - there is Russian-language support, which works very quickly. Most other mail services do not have this, so keep this in mind for anyone who cares. Support is divided into basic, when issues are resolved by e-mail during business hours, and premium, with 24/7 operation not only by e-mail, but also by phone.

Personal impressions

In general, the mail makes a positive impression - there are many opportunities, plus support, plus flexible management. It seemed to me that this is a slightly more “adult” service than Yandex. More functions, there are video calls, an access system and that's it. Of course, the opinion is subjective, so if it's wrong, let's discuss it in the comments.

Well, that's all for this topic. Well, next time I will try to describe a couple of foreign corporate mail services.

Source: habr.com