🥇Introducing 3CX 16 Update 3 Alpha – enhanced DNS support and mobile client reconnection

Although it is August, we do not relax and continue to prepare for the new business season. Meet 3CX v16 Update 3 Alpha! This release adds automatic configuration of SIP trunks based on obtaining information from DNS, automatic reconnection of mobile clients for Android и iOS, audio recognition, and dragging attachments to the web client chat window.

The new release includes the following features:

New DNS Options for SIP Trunks - The "Auto Discovery" option allows you to automatically detect the transport type (UDP, TCP, TLS) and trunk protocol type (IPv4 or IPv6). This is a significant update to 3CX SIP trunking technology. Share your feedback on how well auto-detection works.

3CX App Auto Reconnect (Server Side Support) – An app for Android The beta and yet-to-be-released iOS apps can automatically reconnect when the connection is lost, for example, when the user switches from WiFi to a 3G/4G network. Reconnection can also be used in large corporate networks where user roaming is required. Typically, when roaming is required, it is recommended to use expensive multi-cell DECT systems or special, expensive access points with a controller and certification. WiFi Voice Enterprise. However, due to the software implementation of reconnection at the application level, these requirements are eliminated. True, there remains the need to prioritize voice traffic, but try enabling OPUS codec support - it is quite possible that everything will work "and so".

Built-in Live Chat and Talk widget code generator - under Settings >WordPress/Website Integration" now lets you specify the desired Live Chat and Talk widget options and generate a ready-made code block for your website. Incidentally, we'll soon be introducing exciting new features related to integrating our telephony technologies into a variety of third-party applications.

3CX App Download Icons – Google Play and App Store icons have been added to the 3CX web client interface for quick download of iOS and AndroidIt's just convenient.
3CX bridges (Bridges) have been moved to the SIP trunks section - now configuring trunks between different PBXs (3CX Bridges), SIP trunks, VoIP gateways and SBC connections is done in one section.

Support for Intelbras TIP 120 and TIP 125 IP phones has also been added.

Release testing

To test all the features of this release, install the latest beta versions of 3CX applications.

3CX app for Android Beta – with a new user interface, encrypted calls through a secure tunnel and support for automatic reconnection to the PBX. Connect to the program 3CX beta testing and download the app from Google Play.
3CX app for iOS – with IPv6 support, call encryption through a tunnel, and a functional chat in the style of the 3CX web client. iOS and Android app capabilities are coming soon. Android will be equalized - join the TestFlight program.

3CX V16 Update 3 Alpha and 3CX applications require a trusted SSL certificate on the PBX server. Self-signed certificates are not supported.

We remind you that Alpha and Beta releases of 3CX are not installed by default. However, you can install this release manually if you wish. Do not install Alpha and Beta releases in a production environment - they are not covered by the technical support regulations.