The cumulative update KB4557957 for Windows 10, which was released last week, brought users not only fixes and system stability improvements, but also problems. A few days ago it became that, due to the update, applications of the Microsoft Office suite may stop running, and now there are reports of problems with printing documents.
Over the past few days, there have been a lot of complaints on the Microsoft forums from users who have installed the cumulative update KB4557957 and have encountered all sorts of problems when trying to print a document. Printing problems affect printers from different manufacturers, and in some cases users cannot even programmatically "print" to a PDF file.
Despite the fact that there is no official confirmation of the problem, users report that documents sent for printing may disappear from the queue, and the printers themselves disappear from the list of available devices. In a number of cases, users reported that the application from which they were trying to print documents suddenly closed.
It looks like the developers at Microsoft are looking into user feedback and trying to figure out what causes problems with printers, since no official advice has yet been given on this issue. The users themselves recommend downloading and installing the PCL6 driver for the printer. This action can return the printer to working capacity, but reinstalling the standard driver does not help to solve the problem. Another temporary solution to the problem is to remove the update KB4557957. However, it is important to understand that in this case, you will remove all the fixes and improvements that the June update includes.
Source: 3dnews.ru