A message was published on the official OnePlus forum stating that customer data had been leaked. An employee of the Chinese company's technical support service reported that the customer database of the OnePlus online store was temporarily accessible to an unauthorized party.
The company claims that payment information and customer credentials are secure. However, telephone numbers, email addresses and some other data of some clients could fall into the hands of attackers.
βWe would like to inform you that some of our users' order data has been accessed by an unauthorized party. We can confirm that all payment information, passwords and accounts are secure, but names, shipping addresses and contact details of certain users may have been stolen. This incident may result in some customers receiving spam or phishing messages,β OnePlus technical support said in an official statement.
The company apologizes to customers for the inconvenience caused. For all questions related to the current data leak, it is recommended to contact OnePlus technical support.
Company employees took the necessary measures to stop the attackers. In the future, OnePlus intends to work to improve the security of confidential user information. The company's clients, whose data could have fallen into the hands of attackers, were notified of the incident by email. Further investigation into the incident will take place jointly with law enforcement agencies.
Source: 3dnews.ru