It became known that a class action lawsuit was filed against Nintendo, the authors of which were a resident of Northern California and her minor son. The statement accused the manufacturer of not doing enough to fix a hardware problem known as the "Drift Joy-Con". It lies in the fact that the analog sticks incorrectly register the player's movements and periodically work spontaneously.
Luz Sanchez's complaint states that she bought her son a Nintendo Switch portable console in December 2018 when he was 8 years old. Less than a month after the purchase, she noticed that the controllers sometimes work even when no one touches them. Less than a year later, "The Drift Joy-Con became so prominent that controllers were unusable during gameplay." It is noted that the woman purchased another set of controllers, but seven months later the problem recurred.
The plaintiffs are seeking more than $5 million in damages. It is unclear whether the case will go to arbitration. It is worth noting that the plaintiffs, by filing a lawsuit, raised an important issue regarding Nintendo's liability in the event that Joy-Con controllers are found to be defective. It is worth noting that numerous user complaints about the behavior of the Joy-Con controllers have led Nintendo to start repairing them for free from July 2019. However, the new lawsuit emphasizes that the company did not do enough to solve the problem and notify customers in a timely manner.
βDefendant continues to promote and sell products with knowledge of the Drift Joy-Con defect and without disclosing that information in marketing, packaging, or promotion. The defendant had a financial motive to cover up the defect because he did not want to stop selling the product and/or had to spend a significant amount of money to correct the defect,β the statement said.
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Source: 3dnews.ru