{"id":153384,"date":"2026-01-05T15:14:50","date_gmt":"2026-01-05T13:14:50","guid":{"rendered":"https:\/\/prohoster.info\/?page_id=153384"},"modified":"2026-10-05T17:34:50","modified_gmt":"2026-10-05T15:34:50","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/prohoster.info\/en\/kompaniya\/privacy-policy","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"wp-block-cover\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"738\" class=\"wp-block-cover__image-background wp-image-153385 size-full\" alt=\"Privacy Policy\" src=\"https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police.webp 1920w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-300x115.webp 300w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-1024x394.webp 1024w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-768x295.webp 768w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-1536x590.webp 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-large-font-size wp-elements-1\">Privacy Policy<\/h1>\n<\/div><\/div>\n\n\n\n<div class=\"container\"> \n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:36px\">Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This <strong>Privacy Policy<\/strong> (hereinafter referred to as \"Policy\") describes the procedure for collecting, using, storing, and protecting the personal data of users of the website prohoster.info (hereinafter referred to as \"Site\"), as well as clients of the services provided by the company. <strong>IT WEB LTD<\/strong> (Reg. No. 2088463, Registered address: Intershore Chambers, Road Town, Tortola, P.O. Box 4342, British Virgin Islands), operating under the trademark <strong>ProHoster<\/strong> (Operations address: Tulpenstraat 6, Meppel, Netherlands) (hereinafter referred to as \"Company\", \"We\").<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong> By using the Site and the Company\u2019s services, you confirm your agreement to the terms of this Policy.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">1. General Provisions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.1. ProHoster respects the users' right to privacy and is committed to protecting personal data in accordance with:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>the General Data Protection Regulation of the EU <strong>(GDPR)<\/strong>;<\/li>\n\n\n\n<li>applicable national legislation;<\/li>\n\n\n\n<li>the principles of legality, transparency and data minimization.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.2. This policy applies to all personal data that we collect:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>through the website;<\/li>\n\n\n\n<li>through the client panel;<\/li>\n\n\n\n<li>when ordering services;<\/li>\n\n\n\n<li>when contacting support;<\/li>\n\n\n\n<li>when using billing and technical services.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. What Data We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect the following categories of data:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.1. Personal Data<\/h3>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>first and last name;<\/li>\n\n\n\n<li>email address;<\/li>\n\n\n\n<li>phone number;<\/li>\n\n\n\n<li>country and city of residence;<\/li>\n\n\n\n<li>client account data.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.2. Technical Data<\/h3>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>Information about the browser, device, and operating system.<\/li>\n\n\n\n<li>Files <strong>cookie<\/strong>.<\/li>\n\n\n\n<li>Server logs (date and time of access).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.3. Payment and Billing Data<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>payment and transaction information;<\/li>\n\n\n\n<li>order and service history;<\/li>\n\n\n\n<li>identifiers of payment systems.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>ProHoster does not store full bank card details. Payments are processed through third-party payment providers.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.4. Support Data<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>inquiries to the ticket system;<\/li>\n\n\n\n<li>correspondence with support;<\/li>\n\n\n\n<li>technical information provided by the user to resolve issues.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"no-logs\" class=\"wp-block-heading\"><strong>2.5. Data Processing When Using ProHoster VPN (No-Logs Policy)<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-2b8811d1 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">When providing VPN services, the company <strong>IT WEB LTD<\/strong> strictly adheres to the No-Logs Policy:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We <strong>we do not record or store<\/strong> the history of visited websites, transmitted or received traffic, the purpose of DNS queries, and IP addresses assigned to the user during the VPN session.<\/li>\n\n\n\n<li>We <strong>we do not store<\/strong> connection session timestamps (Timestamp) and the client's original IP address.<\/li>\n\n\n\n<li>All network traffic processing occurs in the RAM of the nodes without being recorded on physical storage devices.<\/li>\n\n\n\n<li>The collection of personal data (e-mail, payment details) is carried out solely for account registration and billing in accordance with paragraph 2.1 of this Policy.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purposes of Data Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The collected data is used to ensure the stable operation of services:<\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>provision and administration <a href=\"https:\/\/prohoster.info\/en\/hosting\/\" title=\"\">of hosting services<\/a>;<\/li>\n\n\n\n<li>creation and management of the client account;<\/li>\n\n\n\n<li>processing payments and invoicing;<\/li>\n\n\n\n<li>technical support and maintenance;<\/li>\n\n\n\n<li>ensuring security and preventing fraud;<\/li>\n\n\n\n<li>fulfilling legal obligations;<\/li>\n\n\n\n<li>improving service quality and user experience;<\/li>\n\n\n\n<li>informing about important changes and notifications.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"cookie\" class=\"wp-block-heading\">4. Cookies and Similar Technologies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses <strong>cookies<\/strong> and similar technologies for proper functioning and enhanced capabilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.1. Types of Cookies<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may use:<\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li><strong>essential cookies<\/strong> \u2014 necessary for the website and client area to function;<\/li>\n\n\n\n<li><strong>functional cookies<\/strong> \u2014 save user preferences;<\/li>\n\n\n\n<li><strong>analytical cookies<\/strong> \u2014 help analyze website usage (anonymously).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.2. Managing Cookies<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users can limit or disable <strong>cookies<\/strong> in the browser settings. However, this may affect the proper functioning of the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure proper functioning of the website, we use third-party services that may place cookies on your device. These services include:<br>\u25cf <strong>Google<\/strong> (Analytics, Tag Manager)<br>\u25cf <strong>Meta<\/strong> (Facebook Pixel)<br>\u25cf <strong>LinkedIn<\/strong> (Insight Tag)<br>These files <strong>cookie<\/strong> help us track performance and improve user targeting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">More detailed information about cookies <strong>cookies<\/strong> can be found at: <a href=\"http:\/\/en.wikipedia.org\/wiki\/HTTP_cookie\" rel=\"nofollow\" title=\"\">http:\/\/en.wikipedia.org\/wiki\/HTTP_cookie<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Sharing Data with Third Parties<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Company <strong>does not sell<\/strong> personal data to third parties. Data sharing is only possible in the following cases:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Payment systems<\/strong> \u2014 for conducting transactions.<\/li>\n\n\n\n<li><strong>Technical partners<\/strong> \u2014 solely to ensure hosting operations.<\/li>\n\n\n\n<li><strong>Government authorities<\/strong> \u2014 in accordance with legal requirements.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">All third parties are required to comply with confidentiality and data protection requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Data Storage and Protection<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.1. We implement technical and organizational measures to protect data, including:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>encryption;<\/li>\n\n\n\n<li>access control;<\/li>\n\n\n\n<li>security monitoring;<\/li>\n\n\n\n<li>restricting access to data.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.2. Data retention periods:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li><strong>account data<\/strong> \u2014 for the duration of the account;<\/li>\n\n\n\n<li><strong>billing data<\/strong> \u2014 in accordance with legal requirements;<\/li>\n\n\n\n<li><strong>technical logs<\/strong> \u2014 for a limited period necessary for security.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. User Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You have the full right to:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>request access to your data or their deletion;<\/li>\n\n\n\n<li>withdraw consent for processing;<\/li>\n\n\n\n<li>correct inaccuracies in personal information.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, please contact our <strong><a href=\"https:\/\/billing.prohoster.info\/submitticket.php?step=2&amp;deptid=1&amp;language=english\" rel=\"nofollow\" title=\"\">support service.<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. User Responsibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You are obliged to provide accurate information and ensure the security of your account passwords.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Changes to the Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to make changes to this Policy. The current version is always available on the website. <a href=\"https:\/\/prohoster.info\/en\/kompaniya\/privacy-policy\/\" title=\"\">ProHoster<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Contact Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions regarding the processing of personal data, please contact us through:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website:<\/strong> <a href=\"https:\/\/prohoster.info\/en\/\" title=\"https:\/\/prohoster.info\">https:\/\/prohoster.info<\/a><br><strong>Personal Account:<\/strong> <a rel=\"nofollow\" href=\"https:\/\/billing.prohoster.info\" title=\"https:\/\/billing.prohoster.info\">https:\/\/billing.prohoster.info<\/a><br><strong>Email:<\/strong> support@prohoster.info<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Brand Name:<\/strong> ProHoster<br><strong>Operations Address:<\/strong> Tulpenstraat 6, Meppel, Netherlands<br><strong>Legal Entity:<\/strong> IT WEB LTD<br><strong>Registration Number:<\/strong> 2088463<br><strong>Registered Address:<\/strong> Intershore Chambers, Road Town, Tortola, P.O. Box 4342, British Virgin Islands<\/p>\n\n\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 \u041d\u0430\u0441\u0442\u043e\u044f\u0449\u0430\u044f \u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430\u00bb) \u043e\u043f\u0438\u0441\u044b\u0432\u0430\u0435\u0442 \u043f\u043e\u0440\u044f\u0434\u043e\u043a \u0441\u0431\u043e\u0440\u0430, \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f, \u0445\u0440\u0430\u043d\u0435\u043d\u0438\u044f \u0438 \u0437\u0430\u0449\u0438\u0442\u044b \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0441\u0430\u0439\u0442\u0430 prohoster.info (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u0421\u0430\u0439\u0442\u00bb), \u0430 \u0442\u0430\u043a\u0436\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0443\u0441\u043b\u0443\u0433, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u043c\u044b\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 IT WEB LTD (Reg. 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