{"id":153384,"date":"2026-01-05T15:14:50","date_gmt":"2026-01-05T13:14:50","guid":{"rendered":"https:\/\/prohoster.info\/?page_id=153384"},"modified":"2026-01-25T14:47:01","modified_gmt":"2026-01-25T12:47:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/prohoster.info\/fr\/kompaniya\/privacy-policy","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<div class=\"wp-block-cover\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"738\" class=\"wp-block-cover__image-background wp-image-153385 size-full\" alt=\"Politique de confidentialit\u00e9\" src=\"https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police.webp 1920w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-300x115.webp 300w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-1024x394.webp 1024w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-768x295.webp 768w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-1536x590.webp 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-large-font-size wp-elements-1\">Politique de confidentialit\u00e9<\/h1>\n<\/div><\/div>\n\n\n\n<div class=\"container\"> \n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:36px\">Politique de confidentialit\u00e9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La pr\u00e9sente <strong>Politique de confidentialit\u00e9<\/strong> (ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab Politique \u00bb) d\u00e9crit la proc\u00e9dure de collecte, d'utilisation, de stockage et de protection des donn\u00e9es personnelles des utilisateurs du site <strong><a href=\"https:\/\/prohoster.info\/fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">prohoster.info<\/a><\/strong> (ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab Site \u00bb), ainsi que des clients des services fournis par la soci\u00e9t\u00e9 <strong>ProHoster<\/strong>, Pays-Bas, Meppel, Tulpenstraat, 6 (ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab Soci\u00e9t\u00e9 \u00bb, \u00ab Nous \u00bb).<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Important :<\/strong> En utilisant le Site et les services de la Soci\u00e9t\u00e9, vous confirmez votre accord avec les conditions de cette Politique.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">1. Dispositions g\u00e9n\u00e9rales<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.1. ProHoster respecte le droit des utilisateurs \u00e0 la vie priv\u00e9e et s'engage \u00e0 prot\u00e9ger les donn\u00e9es personnelles conform\u00e9ment \u00e0 :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>le R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es de l'UE <strong>(RGPD)<\/strong>;<\/li>\n\n\n\n<li>la l\u00e9gislation nationale applicable ;<\/li>\n\n\n\n<li>les principes de l\u00e9galit\u00e9, de transparence et de minimisation des donn\u00e9es.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.2. La pr\u00e9sente politique s'applique \u00e0 toutes les donn\u00e9es personnelles que nous collectons :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>via le site ;<\/li>\n\n\n\n<li>via le panneau client ;<\/li>\n\n\n\n<li>lors de la commande de services ;<\/li>\n\n\n\n<li>lorsque vous contactez le service client ;<\/li>\n\n\n\n<li>lors de l'utilisation des services de facturation et techniques.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Quelles donn\u00e9es recueillons-nous<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous pouvons collecter les cat\u00e9gories de donn\u00e9es suivantes :<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.1. Donn\u00e9es personnelles<\/h3>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>nom et pr\u00e9nom ;<\/li>\n\n\n\n<li>adresse e-mail ;<\/li>\n\n\n\n<li>num\u00e9ro de t\u00e9l\u00e9phone ;<\/li>\n\n\n\n<li>pays et ville de r\u00e9sidence ;<\/li>\n\n\n\n<li>donn\u00e9es du compte client.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.2. Donn\u00e9es techniques<\/h3>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>Informations sur le navigateur, le dispositif et le syst\u00e8me d'exploitation.<\/li>\n\n\n\n<li>Fichiers <strong>cookie<\/strong>.<\/li>\n\n\n\n<li>Logs du serveur (date et heure d'acc\u00e8s).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.3. Donn\u00e9es de paiement et de facturation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>informations sur les paiements et transactions ;<\/li>\n\n\n\n<li>historique des commandes et des services ;<\/li>\n\n\n\n<li>identifiants des syst\u00e8mes de paiement.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>ProHoster ne conserve pas les donn\u00e9es compl\u00e8tes des cartes bancaires. Les paiements sont trait\u00e9s par des fournisseurs de paiement tiers.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.4. Donn\u00e9es de support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>demandes dans le syst\u00e8me de tickets ;<\/li>\n\n\n\n<li>correspondance avec le support ;<\/li>\n\n\n\n<li>informations techniques fournies par l'utilisateur pour r\u00e9soudre des probl\u00e8mes.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Objectifs du traitement des donn\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les donn\u00e9es collect\u00e9es sont utilis\u00e9es pour garantir le bon fonctionnement des services :<\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>fourniture et administration <a href=\"https:\/\/prohoster.info\/fr\/hosting\/\" title=\"\">des services d'h\u00e9bergement<\/a>;<\/li>\n\n\n\n<li>cr\u00e9ation et gestion du compte client ;<\/li>\n\n\n\n<li>traitement des paiements et facturation ;<\/li>\n\n\n\n<li>support technique et maintenance ;<\/li>\n\n\n\n<li>s\u00e9curit\u00e9 et pr\u00e9vention de la fraude ;<\/li>\n\n\n\n<li>ex\u00e9cution des obligations l\u00e9gales ;<\/li>\n\n\n\n<li>am\u00e9lioration de la qualit\u00e9 du service et de l'exp\u00e9rience utilisateur ;<\/li>\n\n\n\n<li>information sur les changements importants et les notifications.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cookie\">4. Cookies et technologies similaires<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Notre site utilise <strong>des cookies<\/strong> et des technologies similaires pour un fonctionnement correct et une am\u00e9lioration de la fonctionnalit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.1. Types de cookies<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous pouvons utiliser :<\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li><strong>cookies obligatoires<\/strong> \u2014 n\u00e9cessaires au fonctionnement du site et de la zone client ;<\/li>\n\n\n\n<li><strong>cookies fonctionnels<\/strong> \u2014 sauvegardent les param\u00e8tres utilisateur ;<\/li>\n\n\n\n<li><strong>cookies analytiques<\/strong> \u2014 aident \u00e0 analyser l'utilisation du site (de mani\u00e8re anonymis\u00e9e).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.2. Gestion des cookies<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L'utilisateur peut limiter ou d\u00e9sactiver <strong>des cookies<\/strong> dans les param\u00e8tres du navigateur. Cela peut toutefois affecter le bon fonctionnement du site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour un fonctionnement correct du site, nous utilisons des services tiers qui peuvent placer des fichiers cookie sur votre appareil. Ces services incluent :<br>\u25cf <strong>Google<\/strong> (Analytics, Tag Manager)<br>\u25cf <strong>Meta<\/strong> (Facebook Pixel)<br>\u25cf <strong>LinkedIn<\/strong> (Insight Tag)<br>Ces fichiers <strong>cookie<\/strong> nous aident \u00e0 suivre les performances et \u00e0 am\u00e9liorer le ciblage des utilisateurs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour plus d'informations sur les fichiers <strong>des cookies<\/strong> vous pouvez lire \u00e0 l'adresse : <a href=\"http:\/\/en.wikipedia.org\/wiki\/HTTP_cookie\" rel=\"nofollow\" title=\"\">http:\/\/en.wikipedia.org\/wiki\/HTTP_cookie<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Transmission de donn\u00e9es \u00e0 des tiers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Soci\u00e9t\u00e9 <strong>ne vend pas<\/strong> les donn\u00e9es personnelles \u00e0 des tiers. Leur transmission n'est possible que dans les cas suivants :<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Syst\u00e8mes de paiement<\/strong> \u2014 pour effectuer des transactions.<\/li>\n\n\n\n<li><strong>Partenaires techniques<\/strong> \u2014 exclusivement pour assurer le fonctionnement de l'h\u00e9bergement.<\/li>\n\n\n\n<li><strong>Autorit\u00e9s gouvernementales<\/strong> \u2014 conform\u00e9ment aux exigences l\u00e9gales.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Toutes les tiers s'engagent \u00e0 respecter les exigences de confidentialit\u00e9 et de protection des donn\u00e9es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Stockage et protection des donn\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.1. Nous appliquons des mesures de protection techniques et organisationnelles, y compris :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>cryptage ;<\/li>\n\n\n\n<li>contr\u00f4le d'acc\u00e8s ;<\/li>\n\n\n\n<li>surveillance de la s\u00e9curit\u00e9 ;<\/li>\n\n\n\n<li>restriction d'acc\u00e8s aux donn\u00e9es.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.2. Dur\u00e9es de stockage des donn\u00e9es :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li><strong>donn\u00e9es de compte<\/strong> \u2014 pendant la dur\u00e9e de la validit\u00e9 du compte ;<\/li>\n\n\n\n<li><strong>donn\u00e9es de facturation<\/strong> \u2014 conform\u00e9ment aux exigences l\u00e9gales ;<\/li>\n\n\n\n<li><strong>journaux techniques<\/strong> \u2014 p\u00e9riode limit\u00e9e n\u00e9cessaire pour la s\u00e9curit\u00e9.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Droits de l'utilisateur<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Vous avez le plein droit de :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>demander l'acc\u00e8s \u00e0 vos donn\u00e9es ou leur suppression ;<\/li>\n\n\n\n<li>r\u00e9voquer votre consentement au traitement ;<\/li>\n\n\n\n<li>corriger les inexactitudes dans les informations personnelles.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour exercer ces droits, veuillez contacter notre <strong><a href=\"https:\/\/billing.prohoster.info\/submitticket.php?step=2&amp;deptid=1&amp;language=english\" rel=\"nofollow\" title=\"\">service d'assistance<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Responsabilit\u00e9 de l'utilisateur<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vous vous engagez \u00e0 fournir des informations fiables et \u00e0 garantir la s\u00e9curit\u00e9 de vos mots de passe pour votre compte.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Modifications de la Politique de confidentialit\u00e9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous nous r\u00e9servons le droit d'apporter des modifications \u00e0 cette Politique. La version actuelle est toujours disponible sur le site. <a href=\"https:\/\/prohoster.info\/fr\/kompaniya\/privacy-policy\/\" title=\"\">ProHoster<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Informations de contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour toute question concernant le traitement des donn\u00e9es personnelles, veuillez contacter :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Site web :<\/strong> <a href=\"https:\/\/prohoster.info\/fr\/\" title=\"https:\/\/prohoster.info\">https:\/\/prohoster.info<\/a><br><strong>Espace client :<\/strong> <a rel=\"nofollow\" href=\"https:\/\/billing.prohoster.info\" title=\"https:\/\/billing.prohoster.info\">https:\/\/billing.prohoster.info<\/a><br><strong>Adresse \u00e9lectronique :<\/strong> support@prohoster.info<\/p>\n\n\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 \u041d\u0430\u0441\u0442\u043e\u044f\u0449\u0430\u044f \u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430\u00bb) \u043e\u043f\u0438\u0441\u044b\u0432\u0430\u0435\u0442 \u043f\u043e\u0440\u044f\u0434\u043e\u043a \u0441\u0431\u043e\u0440\u0430, \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f, \u0445\u0440\u0430\u043d\u0435\u043d\u0438\u044f \u0438 \u0437\u0430\u0449\u0438\u0442\u044b \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0441\u0430\u0439\u0442\u0430 prohoster.info (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u0421\u0430\u0439\u0442\u00bb), \u0430 \u0442\u0430\u043a\u0436\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0443\u0441\u043b\u0443\u0433, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u043c\u044b\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 ProHoster, Netherlands, Meppel, Tulpenstraat, 6 (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u044f\u00bb, \u00ab\u041c\u044b\u00bb). \u0412\u0430\u0436\u043d\u043e: \u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044f \u0421\u0430\u0439\u0442 \u0438 \u0443\u0441\u043b\u0443\u0433\u0438 \u041a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u0432\u044b \u043f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0430\u0435\u0442\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0438\u0435 \u0441 \u0443\u0441\u043b\u043e\u0432\u0438\u044f\u043c\u0438 \u0434\u0430\u043d\u043d\u043e\u0439 \u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0438. 1. \u041e\u0431\u0449\u0438\u0435 \u043f\u043e\u043b\u043e\u0436\u0435\u043d\u0438\u044f 1.1. 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