Haɗin kai yana da zafi ga kayan aikin ofis na gargajiya. Lokacin da mutane goma ke aiki akan fayil a lokaci guda, ƙarin lokaci da ƙoƙari ba a kashe su ba akan gyare-gyare, amma akan neman canje-canje da marubutan su. Wannan yana da rikitarwa ta yawancin aikace-aikacen da ba koyaushe suke dacewa ba. Hanya ɗaya don magance wannan matsala ita ce ƙaura zuwa ɗakunan ofis na tushen girgije. Ba su da yawa, kuma za mu gaya muku yadda muka shawo kan ra'ayin ma'aikatan Forex Club kuma muka sami damar canja wurin kamfani da aka rarraba tare da ofisoshi ɗari zuwa G Suite a cikin 'yan watanni.
Me ya sa kuka yanke shawarar yin sauyi?
Forex Club yawanci ana tunawa da shi a cikin mahallin kasuwancin kan layi akan farashin musayar waje. Amma wannan kamfani yana aiki da nau'ikan kayan aikin kuɗi da yawa a cikin ƙasashe daban-daban na duniya. Saboda wannan, yana da ƙayyadaddun kayan aikin IT tare da dandamalin kansa don abokan ciniki.
A lokacin da muka hadu, ofishin baya na kamfanin ya yi amfani da dandamali da aikace-aikace daban-daban. Babban kayan aikin aiki ga yawancin ma'aikata shine babban ofishin Microsoft da wasiku akan Zimbra. Sama da duka wannan babban tsari ne na ƙarin ma'ajiya, madadin ajiya, riga-kafi, masu haɗawa da haɗin kai da yawa, da kuma sarrafa lasisin Microsoft da Zimbra tare da tantancewa lokaci-lokaci.
Yana da tsada ga sashen IT na Forex Club don kula da wannan tsarin. Haɗaɗɗen kayan aikin da ake buƙatar hayar ɗimbin sabobin, shirye-shiryen DRP idan an rufe waɗannan sabar ko gazawar haɗin Intanet, da madogara. Don tabbatar da aiki ba tare da matsala ba, bayan lokaci, an kafa sashen gudanarwa na musamman, waɗanda har yanzu ana caje su da aikin tantance lasisi.
Saboda yawan shirye-shirye daban-daban, matsaloli sun taso a tsakanin talakawan ma'aikatan Forex Club. Ba tare da bin diddigin daftarin aiki ba, yana da wahala a sami marubucin wasu bita da kulli da sigar ƙarshe na rubutu ko tebur.
A ƙoƙarin rage farashin kulawa, Forex Club yana neman hanya mafi sauƙi don magance matsalolin iri ɗaya. A nan ne aka fara hulɗar mu.
Neman madadin
Don aiwatar da cikakken haɗin gwiwa, ya zama dole don canza hanyar da kanta - matsawa daga ajiyar gida zuwa gajimare. Ƙungiyar Forex ta fara neman mafita ga girgije gama gari don duk aikace-aikacen ofis. Akwai 'yan takara biyu: Office 365 da G Suite.
Office 365 shine fifiko, tunda an sayi lasisin Microsoft da yawa daga Forex Club. Amma Office 365 yana kawo wani ɓangare na ayyukan ofis ɗin zuwa gajimare. Masu amfani har yanzu suna buƙatar zazzage aikace-aikacen daga asusun su na sirri kuma suyi amfani da shi don aiki tare da takardu bisa ga tsohon makirci: aikawa da sake adana kwafi tare da fihirisar sigar.
Google Cloud's G Suite yana da ƙarin fasalulluka na haɗin gwiwa kuma yana da rahusa. Game da samfuran Microsoft, dole ne ku yi amfani da Yarjejeniyar Kasuwanci, kuma wannan matakin kashewa ne mabanbanta (har ma da la'akari da software da aka saya). Kuma tare da taimakonmu, aiwatar da G Suite ya faru a ƙarƙashin shirin Google, wanda ya biya manyan abokan ciniki don farashin canzawa zuwa ayyukan kamfanin.
An shirya don canja wurin yawancin ayyukan da ma'aikata ke amfani da su zuwa G Suite:
- Kalanda da imel (Gmail da Google Calendar);
- Bayanan kula (Google Keep);
- Taɗi da taron kan layi (Chat, Hangouts);
- Ofishin suite da janareta na bincike (Google Docs, Google Forms);
- Ma'ajiyar Rarraba (GDrive).
Cin nasara mara kyau
Aiwatar da kowane kayan aiki, har ma mafi dacewa, koyaushe yana fuskantar mummunan halayen daga masu amfani da ƙarshen. Babban dalilin shine ra'ayin mazan jiya, tunda mutane ba sa son canza wani abu kuma su saba da sabbin hanyoyin yin aiki. Halin ya kasance mai rikitarwa ta takamaiman fahimtar kasancewar yanar gizo kamar tafiya kawai akan shafuka (amma ba aiki akan waɗannan rukunin yanar gizon ba), gama gari tsakanin ma'aikatan IT ba. Sun dai kasa fahimtar yadda ake aiki da shi.
A gefen Forex Club, Dmitry Ostroverkhov ne ke da alhakin aiwatar da aikin. Ya lura da matakan aiwatarwa, tattara ra'ayoyin masu amfani da kuma ba da fifikon ayyuka. Shirye-shiryen haɗin gwiwa, binciken ma'aikata, da bayanin dokokin kamfani sun sauƙaƙa mana farawa.
Babban aikin Softline a cikin wannan aikin shine horar da masu amfani da masu kula da tsarin da kuma ba da tallafin fasaha a matakin farko. Mun bayyana yadda samfurin ya kamata ya yi aiki ta hanyar jerin horo. Gabaɗaya, mun gudanar da horo 15 na sa'o'i 4 kowanne. Na farko - gabanin matukin jirgi - ga masu gudanar da tsarin da ke shirye-shiryen yin sauyi. Kuma na gaba na ma'aikata ne na yau da kullun.
A matsayin wani ɓangare na babban shirin horarwa, mun jaddada fa'idodin, wanda ya rama wahalhalun masu amfani da ƙarshen amfani da sabon kayan aikin. Kuma a ƙarshen kowane horo, ma'aikata za su iya gabatar da nasu tambayoyin, wanda ya kawar da matsaloli a farkon aiki.
Ko da yake Forex Club yana gudanar da taron karawa juna sani na horo ga abokan cinikinsa, kamfanin ba zai iya kaddamar da horo kan G Suite da kansa ba saboda karancin malamai masu cancantar cancantar. Don kimanta tasirin horon mu, Forex Club ya gudanar da binciken ɗalibi kafin horo da ɗan lokaci bayan sa. Binciken farko ya nuna ra'ayi mara kyau na canje-canje masu zuwa. Na biyu shi ne, akasin haka, tashin hankali. Mutane sun fara gane cewa wannan ya shafi aikinsu.
Ofishin matukin jirgi
An fara aikin a ƙarshen 2017, lokacin da masu kula da tsarin goma suka canza zuwa G Suite. Dole ne waɗannan mutane su zama majagaba waɗanda suka gano fa'ida da rashin amfani da mafita kuma sun kafa hanyar kawo sauyi. Mun yi la'akari da ra'ayoyinsu da shawarwarin su kuma a cikin Janairu 2018 mun zaɓi reshe mai matsakaici tare da mai kula da tsarin gida don ƙaddamar da gwaji na farko na ma'aikatan IT ba.
An yi canjin lokaci guda. Ee, yana da wahala ga mutane su canza zuwa sabbin kayan aiki, don haka aka ba da zaɓi tsakanin mafitacin girgije da aikace-aikacen tebur, masu amfani za su karkata zuwa ga tebur da aka saba da su kuma suna rage shirye-shiryen haɓaka duniya. Don haka bayan kammala horon ofis ɗin matukin jirgi, da sauri muka sauya kowa zuwa G Suite. A cikin makonni biyu na farko, an sami ɗan juriya; an magance shi ta hanyar mai kula da tsarin gida, wanda ya bayyana kuma ya nuna duk mahimman abubuwan.
Bayan ofishin matukin jirgi, mun canjawa gaba ɗaya sashen IT na Forex Club zuwa G Suite.
Canza hanyar sadarwar reshe
Bayan nazarin kwarewar aikin matukin jirgi, tare da sashen IT na Forex Club, mun samar da tsarin mika mulki ga sauran kamfanin. Tun da farko dai an shirya gudanar da aikin ne a matakai biyu. A mataki na farko, muna so mu horar da ma'aikatan Forex Club masu aminci kawai ga samfurin, wanda zai inganta aikin a ofisoshin su kuma ya taimaka wa abokan aiki su matsa zuwa sabon dandamali a matsayin wani ɓangare na mataki na biyu. Don zaɓar "masu bishara" a cikin kamfanin, mun gudanar da bincike, sakamakon wanda ya wuce duk tsammanin: kusan rabin dukan Forex Club ya amsa. Sa'an nan kuma muka yanke shawarar kada mu fitar da tsarin kuma mun tsallake matakin "aiwatar da ma'aikata".
Kamar yadda a cikin aikin matukin jirgi, manyan ofisoshin sun fara ƙaura, inda akwai mai kula da tsarin gida - ya taimaka wajen magance matsalolin da suka kunno kai. A cikin kowane ofishi, an riga an yi sauye-sauye zuwa sabbin kayan aikin horo. Dole ne a shirya horo bisa ga jadawali mai sassauƙa wanda ya yi la'akari da yankuna daban-daban na lokaci da jadawalin aiki. Misali, ga ofisoshi a Kazakhstan da China, dole ne a fara horo da karfe 5 na safe agogon Moscow (a hanya, G Suite yana aiki sosai a China, ko da menene).
Bayan manyan ofisoshin, cibiyar sadarwar reshe ta koma G Suite - kusan maki 100. Muhimmancin mataki na ƙarshe na aikin shine cewa waɗannan rassan galibi suna da ma'aikatan tallace-tallace waɗanda ke aiki da yawa tare da maƙunsar rubutu. Mun gudanar da horo a gare su na tsawon makonni biyu don taimakawa wajen canja wurin bayanai.
A lokaci guda, ƙwararrunmu sun yi aiki "a baya" na tallafawa Forex Club kanta, tun da nan da nan bayan canzawa zuwa G Suite, adadin kira zuwa goyan bayan fasaha ya karu kamar yadda ake sa ran. Kololuwar buƙatun ya faru a lokacin canjin hanyar sadarwar reshe, amma a hankali adadin buƙatun ya fara raguwa. Buƙatun samfuran ofis da e-mail, sarrafa lasisin software, aiki tare da sabar da kayan aikin cibiyar sadarwa, da kuma hanyoyin sadarwa na madadin sun ragu musamman. Wato, aiwatarwa ya rage nauyi a kan layin farko na tallafi da ofishin baya.
A cikin duka, canja wurin ofisoshin ya ɗauki kimanin watanni biyu: a watan Fabrairun 2018, an kammala aikin a cikin manyan sassan, kuma a cikin Maris - a duk fadin reshe na cibiyar sadarwa.
pitfalls
Gudun hijirar imel ya zama babbar matsala. An ɗauki daƙiƙa 1 don canja wurin imel ɗaya daga Zimbra zuwa Gmail ta amfani da IMAP Sync. Game da ma'aikata 700 suna aiki a cikin ofisoshin Forex Club guda dari, kuma kowannensu yana da dubban haruffa (a duka suna hidima fiye da abokan ciniki miliyan 2). Don haka, don haɓaka ƙaura, mun yi amfani da G Suite Migration Tool; tare da shi, tsarin kwafin imel ya tafi da sauri.
Babu buƙatar canja wurin bayanai daga kalanda da ayyuka. Kodayake akwai wasu mafita a cikin tsoffin abubuwan more rayuwa, ma'aikata ba su cika amfani da su ba. Alal misali, an aiwatar da kalandar kamfanoni a cikin hanyar hanyar sadarwa akan Bitrix, wanda ba shi da kyau, don haka ma'aikata suna da nasu kayan aikin, kuma ma'aikata sun gudanar da canja wurin bayanai da kansu.
Har ila yau, canja wurin takardun aiki ya kasance a hannun masu amfani (muna magana ne kawai game da bayanai akan aikin yanzu - ana amfani da wani bayani daban-daban don tushen ilimin kamfanin). Babu tambayoyi a nan. Kawai a wani lokaci an zana layin gudanarwa - alhakin bayanan da aka adana a cikin gida an ba wa masu amfani da kansu, yayin da tsaro da tsaro na bayanai a kan Google Drive tuni sashen IT ke kula da su.
Abin takaici, ba a iya samun analogues a cikin G Suite don duk gudanawar aiki ba. Misali, akwatunan wasiku na gaba ɗaya, waɗanda ma’aikatan Forex Club suke amfani da su, ba su da matattara a cikin Gmail, don haka yana da wahala a sami takamaiman wasiƙa. Akwai irin wannan matsala tare da izinin SSO a cikin Google Chat, amma an warware wannan matsalar ta hanyar neman tallafin Google.
Babban matsalolin masu amfani suna da alaƙa da gaskiyar cewa ayyukan Google ba su da wasu ayyuka na masu fafatawa, misali, Skype ko Office 365. Hangouts yana ba ku damar yin kira kawai, Google Chat ba shi da faɗi, kuma Google Sheets ba shi da tallafi. don Microsoft Excel macros.
Bugu da ƙari, samfuran Microsoft da Google Cloud suna fuskantar kayan aikin gyaran tebur daban. Fayilolin kalma masu ɗauke da tebur wani lokaci ana buɗe su a cikin Google Docs tare da tsarin da ba daidai ba.
Kamar yadda muka saba da sabbin hanyoyin samar da ababen more rayuwa, an warware wasu daga cikin matsalolin ta hanyoyin wasu hanyoyi. Alal misali, maimakon macros a cikin maƙunsar rubutu, ana amfani da rubutun, wanda ma'aikatan Forex Club suka sami mafi dacewa. Ba zai yiwu a sami analogue kawai ga sashen kudi na Forex Club, wanda ke hulɗar da rahotannin 1C (tare da rubutun, tsarin tsarawa). Don haka ya canza zuwa Google Sheet kawai don haɗin gwiwa. Don wasu takaddun, fakitin ofis (Excel) har yanzu ana amfani da shi.
Gabaɗaya, Forex Club ya riƙe kusan kashi 10% na lasisin Microsoft Office. Wannan al'ada ce ta al'ada don irin waɗannan ayyukan: tsirarun ma'aikata suna amfani da ayyukan ci-gaba na ɗakunan ofis, don haka saura sauƙin karɓar sauyawa.
Ya kamata a lura cewa ba a gudanar da wani gagarumin sauyi a kan sauran kayayyakin more rayuwa ba. Forex Club bai bar Jira da Confluence ba, kodayake ya aiwatar da Google Keep don ayyukan aiki. Don haɗa Jira da Confluence tare da G Suite, mun tura plugins waɗanda ke ba ku damar canja wurin bayanai da sauri. An kiyaye tsarin kulawa, da kuma ƙarin kayan aiki da yawa: Trello, Teamup, CRM, Metrics, AWS, da dai sauransu. A zahiri, masu gudanar da tsarin sun kasance a cikin rassan.
Gwajin Chromebook
Neman hanyar da za a rage farashi, Forex Club ya hango motsin kowa zuwa wuraren aiki ta hannu wanda Chromebooks ke amfani da shi. Na'urar kanta tana da arha sosai, kuma tare da amfani da sabis na girgije yana yiwuwa a tura wurin aiki da sauri a kai.
Mun gwada wuraren aikin wayar hannu akan ƙaramin rukunin masu amfani da mutane 25 a cikin sashin tallace-tallace. Ma’aikatan da ke wannan sashen ba su da ayyukan da za su hana su yin aiki ta hanyar yanar gizo kawai, don haka ya kamata wannan ƙaura ta kasance a gare su. Amma dangane da sakamakon gwajin, ya nuna cewa kayan aikin Chromebook mai tsada bai isa ba don daidaitaccen aiki na duk aikace-aikacen kamfanoni na Forex Club. Kuma samfura masu tsada waɗanda za su dace da ma'aunin fasaha sun zama kwatankwacin farashi ga kwamfyutocin tushen Windows na yau da kullun. A sakamakon haka, sun yanke shawarar yin watsi da aikin.
Me ya canza tare da zuwan G Suite
Sabanin duk son zuciya da rashin yarda, tuni watanni 3 bayan horon, 80% na ma'aikata sun lura a cikin binciken cewa G Suite ya sauƙaƙe musu yin aiki tare da takardu. Bayan canji, motsi na ma'aikata ya karu kuma sun fara aiki da yawa ta amfani da na'urori masu lalacewa:
Kididdigar amfani da na'urar hannu bisa ga Forex Club
Google Forms ya sami babban shahararsa. A cikin sassan, suna ba da damar yin saurin gudanar da binciken da a baya ya buƙaci amfani da wasiku, tattara sakamako da hannu. Canji zuwa Google Chat da Hangouts Meet ya haifar da mafi yawan tambayoyi da gunaguni, tunda gabaɗaya suna da ƙarancin ayyuka, amma amfani da su ya sa ya yiwu a watsar da yawancin saƙon nan take a cikin kamfanin.
Dmitry Ostroverkhov ne ya tsara sakamakon aikin, wanda muka yi aiki tare da shi: “Aikin ya rage farashin Forex Club don kayan aikin IT kuma ya sauƙaƙe tallafinsa. Gabaɗayan ayyukan kula da tsari sun ɓace, tunda an warware waɗannan batutuwan a gefen Google. Yanzu duk ayyukan ana iya daidaita su daga nesa, wasu ma'aikatan Google ne ke goyan bayan su, kuma sashen IT ya ba da lokaci da albarkatu don wasu abubuwa. "
source: www.habr.com