Amfanin 3СХ lokacin gina cibiyar sadarwa mai rarraba

Ƙungiyoyin da ke da rassa da yawa ba dade ko ba dade dole su zaɓi hanyar da za ta iya tallafawa hanyar sadarwar tarho guda ɗaya don sadarwa tsakanin sassan nesa.

Babban abubuwan da ke tasiri ga zaɓi na kamfani:

• babu kudade don kira tsakanin ofisoshin;
• hakuri da kuskure da amincin mafita;
• sadarwar murya mai inganci;
• babu asarar lokaci lokacin sadarwa tare da wasu ofisoshin.

Yawancin IP-PBXs na zamani suna magance matsalar a matakin asali: misali, ma'aikaci daga Yekaterinburg zai iya kiran abokan aiki a Minsk ko Krasnodar kyauta. Babban matsalolin za a samu a cikin cikakkun bayanai. Alal misali, ma'aikata ba za su ga matsayi na lambobin tsawo a wasu ofisoshin ba, ba za su iya aika kira ga abokin aiki daga wani gari ba, ba za a sanya buƙatun mai shigowa cikin jerin gwano ba, da dai sauransu. matakai daban-daban na tsarin kasuwanci iri ɗaya suna faruwa a ofisoshi daban-daban, kuma a cikin wuraren da ake rarraba wuraren kira suna warware matsala guda ɗaya.

Irin wannan tambayoyi da sauran matsaloli da yawa ana samun nasarar magance su ta amfani da software na 3CX IP-PBX da aka tura akan sabar abokin ciniki ko a cikin gajimare:

• hada lambobi na ciki a duk ofisoshi zuwa tsarin lambar gama gari (tare da kowane rushewa cikin ƙungiyoyi da kowane jeri) ko kuma, akasin haka, haɗa su cikin tsare-tsaren lamba daban-daban, idan tsarin kasuwanci ya buƙaci shi;
• Kiran kira zuwa rukuni a cikin rassa daban-daban;
• IVR guda ɗaya a cikin tsarin lambar gama gari;
• kira wurin ajiye motoci a cikin tsarin lambar da aka raba;
• canja wurin kira a cikin tsarin lambar da aka raba;
• Halin BLF yana bayyane ga duk masu amfani.

Bari mu kalli batu na ƙarshe ta amfani da takamaiman misali. Lokacin amfani da PBXs waɗanda ba za su iya canja wurin matsayi ga juna ba, wannan shine abin da filin maɓallan DSS tare da BLF akan wayar Yealink SIP-T48G yayi kama, gami da lambobi daga duka ofis ɗin "gida" da na sauran garuruwa:

Lambobin abokan aikin da ba sa cikin gari sun yi tozali kuma ba a nuna matsayinsu. 3CX yayi nasarar magance wannan matsalar shima. Zai yi kama da wannan, ba tare da ƙimar launin toka ba:

Akwai wasu fa'idodi da yawa yayin amfani da software na IP-PBX (3CX) a cikin hanyar sadarwar reshe maimakon musayar tarho na hardware:

• babu farashin kayan aiki: babu buƙatar rarraba PBXs "ƙarfe" ta jiki zuwa duk ofisoshin;
• babu buƙatar ƙarin ma'aikata: Tsarin nesa yana kawar da bukatar ƙwararren injiniya ya kasance a ofishin reshe;
• daidaitawar ƙarshen-zuwa-ƙarshe: 3СХ yana da ma'anar ƙarshen-zuwa-ƙarshe don kafa IP-PBX (cibiyar kwamfuta ta yau da kullun), yayin da lokacin amfani da PBXs na kayan aiki da yawa, ba za a iya aiwatar da saitunan uniform bisa manufa ba;
• sauki saitin: kafa 3CX ya fi sauƙi saboda tsarin gudanarwa guda ɗaya (iko daga taga ɗaya);
• kula da kayayyakin more rayuwa: 3CX yana ba ku damar saka idanu kan abubuwan more rayuwa a cikin hanyar sadarwar reshe da aka rarraba (tsayi na gangar jikin waje da layin ciki, nauyin albarkatun ƙasa, shiga) da aika sanarwar imel akan wasu abubuwan da suka faru;
• sauƙi tsarin haɓakawa: godiya ga 3CX, sauyi a hankali daga hanyar sadarwar tarho da ba ta daɗe zuwa sadarwar IP na zamani da sadarwar bidiyo yana da santsi kuma ba tare da ƙarin biya ba; Haɓaka PBX tare da haɗa duk tashoshi masu mahimmanci (SIP, E1, PSTN, da sauransu) ana iya yin su a kowane lokaci da kowane adadin lokuta.

Da yake magana game da yin amfani da 3СХ a cikin ofisoshin da yawa, za mu yi la'akari da manyan al'amura guda biyu:

• daya "babban" IP-PBX ga dukan tafkin masu biyan kuɗi;
• mallaki "kananan" IP-PBX a kowane sashe.

Akwai bambance-bambancen fasaha da na tattalin arziki a cikin aiwatar da waɗannan al'amuran.

kudin

Bari mu yi la'akari da ƙungiya mai babban ofishi don ma'aikata 100, cibiyoyin kira guda biyu don masu aiki 20 a cikin yankuna, da kuma cibiyar R&D mai nisa don injiniyoyi 50.

Lokacin shigar da IP-PBX guda ɗaya, ya zama dole a la'akari da adadin ma'aikata (kimanin 200), babban yawan kira (cibiyoyin kira) da ayyukan da ake buƙata don cibiyar kira. Ana biyan buƙatun ta lasisin Kasuwanci na 3CX don kira na lokaci guda 64 tare da ƙimar dillali na 326 rubles a shekara.

A cikin yanayin IP-PBXs da aka rarraba, zaku iya haɗu da gaskiyar cewa wasu sassan zasu buƙaci cikakken saitin ayyuka, yayin da wasu za su buƙaci ƙarfin asali kawai (ƙananan adadin kira, galibi kira masu fita). Kimanin lissafi zai kasance kamar haka:

Akwai ceto na 73 rubles a kowace shekara.

Idan muka yi la'akari da mafi sauƙi misali - ofisoshin guda biyu masu kama da juna - za ku lura cewa, alal misali, IP-PBXs guda biyu tare da kira guda 16 suna kashe 11,5% ƙasa da IP-PBX ɗaya tare da 32 OBs.

Aiwatar da fasaha

A cikin misalan farko da na biyu, dole ne a yi la'akari da adadin hani:

• buƙatar saita IP PBXs guda biyu (ƙarin farashin da lokaci ana iya buƙata);
• ba shi yiwuwa a sarrafa rarraba kaya. Alal misali, a cikin ofisoshin guda biyu a cikin yankuna daban-daban na lokaci ba za a iya samun kira ba fiye da 100 na lokaci daya a cikin duka, kuma daban (a lokacin lokuttan nauyin kaya wanda ba ya dace da lokaci) - 80.

Ɗaya daga cikin fa'idodin yin amfani da PBXs da yawa na IP akan sabar daban-daban shine yuwuwar haɓaka haɓakar kuskuren tsarin gaba ɗaya. Idan uwar garken ta gaza ko kuma babu Intanet a ɗayan sassan, sauran za su iya yin hulɗa da juna ta wasu hanyoyi. A wannan yanayin, kuma ana iya daidaita layukan waje da kansu.

ƙarshe

Ba tare da la'akari da tsarin haɗin kai ba, 3СХ yana ba mai amfani da ayyuka masu yawa, ciki har da zaɓuɓɓuka na musamman don wurare daban-daban na kasuwanci (misali, otal-otal da wuraren kira).

Bugu da ƙari, ikon gudanar da tarurrukan yanar gizo tare da mahalarta har zuwa 250, da kuma ayyuka masu amfani ga ma'aikatan wayar hannu, suna sa mafita na 3CX ya zama mai ban sha'awa ga kamfanoni na zamani waɗanda ke amfani da kayan aikin sadarwa guda ɗaya. Don haka, tsarin sadarwa na kamfani wanda ya dogara da mafita na 3CX yana samar da mafi kyawun haɗin zuba jari da yawan ayyukan da za a warware.

Masu amfani da rajista kawai za su iya shiga cikin binciken. Shigadon Allah.

Menene PBX kuke amfani da shi?

• 61,5%Software8

• 30,8%"Iron" 4

• 7,7%Na zahiri1

13 masu amfani sun kada kuri'a. Masu amfani 4 sun kaurace.

source: www.habr.com