A cikin makonni biyun da suka gabata mun gabatar da sabuntawa da yawa masu kayatarwa da sabon samfuri ɗaya. Duk waɗannan sabbin samfura da haɓakawa suna cikin layi tare da manufofin 3CX na ƙirƙirar cibiyar kiran tashar tashoshi da yawa dangane da UC PBX.
Sabunta 3CX CFD - Zaɓuɓɓuka da Abubuwan Bincike a cikin CRM
Sabuwar saki na 3CX Call Flow Designer (CFD) Sabuntawa 3 ya karɓi sabon ɓangaren Bincike, wanda ke ba mai amfani ba tare da ƙwarewar shirye-shirye ba don ƙirƙirar binciken wayar tarho mai sarrafa kansa. Don ƙirƙirar bincike, yi amfani da mayen daidaita abubuwan abubuwan gani.
Har zuwa wannan lokaci, ƙirƙirar binciken waya a cikin 3CX yana buƙatar mai tsara shirye-shirye don saita abubuwan CFD daban-daban kuma ya haɗa su tare da lambar C #. Bisa buƙatun masu amfani, mun ƙirƙiri wani ɓangaren Binciken da aka shirya wanda ke da iyakoki masu zuwa:
- Yana magana da saƙon gaba ɗaya, kamar gaisuwa kafin fara bincike da sanarwa lokacin da binciken ya ƙare.
- Yi tambayoyi iri daban-daban: "Ee / A'a", "ba da ƙima daga / zuwa" kuma yana iya yin rikodin amsawar murya kawai.
- Yana tattara martanin masu biyan kuɗi a cikin fayil ɗin CSV, ƙara ƙarin bayani idan an buƙata.
Hakanan a cikin sabon sakin CFD akwai wani ɓangaren Bincike a cikin CRM (Cirmin Neman CRM). Yana ba ku damar cire bayanai daga tsarin CRM da aka haɗa zuwa 3CX. CRM kanta tana haɗawa zuwa 3CX kamar yadda aka saba - a cikin ƙirar gudanarwar 3CX. Ana canza bayanan da aka samu a sakamakon buƙatar don ƙarin aiki tare da aikace-aikacen muryar CFD.
Misali na yau da kullun na amfani da sashi:
- Lokacin da aka yi kira mai shigowa, ID ɗin mai kiran mai biyan kuɗi ana aika shi zuwa CRM.
- Idan an sami abokin ciniki mai irin wannan ID ɗin mai kira, buƙatar ta dawo daga CRM lambar tsawo na manajan da aka sanya wa wannan abokin ciniki.
- Aikace-aikacen CFD yana karɓar lambar tsawo kuma yana canja wurin kira (ta amfani da bangaren Canja wurin) zuwa tsawo na manajan.
Don haka, abokin ciniki koyaushe yana ƙarewa tare da manajan sabis ɗinsa. A baya can, CFD ba ta da irin wannan kayan aiki mai dacewa, kuma yana buƙatar hadaddun hulɗar abubuwa da yawa, waɗanda aka haɗa, kuma, ta hanyar ƙwararren mai haɓakawa.
Muna maimaitawa - don amfani da Binciken CRM, da farko kuna buƙatar haɗa ɗaya daga cikin , kuma idan CRM ɗinku baya cikin jerin, yi amfani .
Don aiki tare da 3CX CFD v16 Sabunta 3 kuna buƙata .
3CX ya sami plugin ɗin WP-Live Chat don cibiyoyin sadarwar tashoshi da yawa
Mun saya kwanan nan – sanannen plugin ɗin taɗi tare da maziyartan rukunin yanar gizo tare da ƙididdigar ainihin lokaci. Ita ce mafi shaharar hira ta kai tsaye don WordPress tare da zazzagewa sama da miliyan 1 da sama da abubuwan zazzagewa 1000 na yau da kullun. Samun fasahar WP-Live Chat yana biye da sakin kayan aikin sa , an gabatar da shi tare da 3CX v16. Duk waɗannan matakan suna da niyya don aiwatar da ingantacciyar cibiyar tuntuɓar tashoshi da yawa akan farashi mafi araha.
Don tunani: WP-Live Chat an sake shi a cikin 2014 ta kamfanin Code Cabin na Afirka ta Kudu, mai haɓaka hanyoyin kasuwancin e-commerce. 3CX zai haɓaka Tallafin Taɗi na WP-Live Chat, kuma zai kasance don kyauta kuma azaman samfuri daban. Ba kamar alama ba WP-Live Chat baya haɗa da sadarwar sauti/bidiyo tare da maziyartan rukunin yanar gizo, amma yana da ɗimbin nazari akan ayyukan kan layi na mai amfani.
Sabunta Beta na Android 3CX
Sabuwar beta na 3CX Android app ya sami ci gaba da yawa masu mahimmanci dangane da ra'ayoyin ku.
Idan an matsar da wayar zuwa wajen cibiyar sadarwar gida (kuma haɗin ta hanyar adireshin IP an canza shi zuwa haɗin yanar gizo ta FQDN), wani lokaci "kuskuren buƙatar buƙata" zai bayyana lokacin ƙoƙarin yin kira. Matsalar yanzu an gyara.
Tare da sunan mai biyan kuɗi (a cikin musaya na aikace-aikacen Status da Chat), sunan nesa (wanda aka haɗa ta gangar jikin) 3CX PBX yanzu yana nunawa. Wannan ya dace idan ƙungiya tana da ma'aikata biyu da sunaye iri ɗaya, amma suna aiki a ofisoshi daban-daban (an haɗa su zuwa 3CX PBXs daban-daban). Bugu da ƙari, an nuna sunan PBX yanzu kusa da ID na Caller na ma'aikaci. Wannan yana ba ku damar fahimtar da sauri daga ofishin / PBX da suke kiran ku.
Hakanan an sabunta yanayin sauraron saƙon murya. Yanzu kuna ganin cikakken jerin saƙonni tare da akwai zaɓuɓɓuka. Zaɓi zaɓin da ya dace kuma za a kunna saƙon a cikin na'urar kiɗan Google Play da aka gina a ciki.
Sauran abubuwan haɓaka 3CX don Android Beta:
- Ƙara wani zaɓi na "Kada ku sake tambaya" lokacin ba da damar app zuwa littafin adireshi na wayarka.
- Ana zazzage fayilolin da aka canjawa wuri zuwa babban fayil ɗin da aka keɓe bisa ga ka'idodin ci gaban Android 10.
- Sabuwar tacewa mai saukarwa yana ba ku damar nuna duk lambobin sadarwa, lambobi 3CX kawai, lambobin na'urar Android kawai.
- Matsakaicin adadin mahalarta taron da ake buƙata shine 3. Don taro tare da yawan mahalarta, yi amfani da Jadawalin Taro.
Kuna iya shigar da aikace-aikacen ta haɗa zuwa . Idan kuna da wata matsala tare da aikace-aikacen ko kuna da wasu shawarwari, bar bita akan na musamman .
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source: www.habr.com