E like me kāu e ʻike ai, ʻo ke kauwela ka manawa no nā hālāwai kūkā. ʻO kēia ka hā o ka manawa e mālama ai mākou i kā mākou hālāwai kūkā makahiki ponoʻī e pili ana i nā kamaʻilio a me kā lākou automation, a ke kono nei mākou iā ʻoe e komo i loko. ʻO kaʻaha kūkā, e like me ka moʻomeheu, aia nā kahawaiʻelua a me nā hanana kūikawā.
Ua hoʻololi iki mākou i ke ʻano o ke komo ʻana i ka hanana: ʻo ia ka makahiki mua i ka wā e noa ai ke komo ʻana i ka ʻaha kūkā no nā mea a pau, akā pono ke kākau inoa. E kali mākou iā ʻoe ma Nowemapa 14 ma ka Digital Business Space (Digital Business Space, Moscow, Kurskaya metro station, Pokrovka St., 47).
Mahalo i kā mākou mau hoa, ʻo Aeroflot a me Hilton, inā ʻaʻole ʻoe mai Moscow, akā makemake ʻoe e komo i ka ʻaha kūkā, hiki iā ʻoe ke hoʻohana i nā bonus, i kākau ʻia e pili ana i nā kikoʻī hou aku. .
No laila, he aha ka mea e kali nei iā ʻoe inā e lawe ʻoe i ka manawa e kipa aku ai i INTERCOM?
Ua pani ʻia ka hālāwai Q&A me nā mea hoʻomohala platform Voximplant
Ma kahi o nā hōʻikeʻike maikaʻi, e loaʻa iā ʻoe kahi hālāwai Q&A i pani ʻia me kā mākou mea hoʻomohala. Maʻaneʻi hiki iāʻoe keʻike i nā mea a pau āu i makemake ai e nīnau e pili ana iā Voximplant, akāʻaʻoleʻoe iʻike i ka mea e nīnau ai. He manuahi ke komo ʻana, akā pono ke kākau inoa hou.
Haʻawina mai Google ma Dialogflow
Ma kēia ʻāpana, e hōʻike ana kahi loea Google iā ʻoe i ke ala e hana ai i kahi leo leo a maʻalahi hoʻi e hoʻohana. Inā makemake mau ʻoe e aʻo pehea e hana ai i nā mea kōkua virtual, a i ʻole he nīnau paʻakikī e pili ana iā Dialogflow, manaʻo wau e kau inoa ʻoiai aia kahi lumi. E kamaʻilio nā hoa hana mai Voximplant e pili ana i nā ala like ʻole e hoʻohui ai i ka Dialogflow a me ke kelepona, no ka laʻana, e hoʻohana iā ia i kahi IVR naʻauao.
Hōʻike māhele ʻenehana
ʻIke ʻenehana 2019
Andrey Kovalenko - CTO, Voximplant
E hāʻawi ʻo Andrey i kahi ʻike pōkole o nā ʻenehana Serverless a haʻi i ke ʻano o ko lākou hoʻoikaika ʻana i ka hoʻokō ʻenehana o nā ʻano CPaaS ʻokoʻa. E hōʻike pū ʻia nā hana hou o ka platform Voximplant, a me nā hoʻolālā no ka hoʻomohala ʻana i ke kahua no ka wā e hiki mai ana.
Ka ʻike o ka IBM Client Center i ka hana ʻana i nā kōkua akamai
ʻO Alexander Dmitriev - Mea Kūkākūkā Hoʻololi Pāʻoihana, IBM
Pūnaehana kelepona wānana no ke kikowaena kelepona
ʻO Mikhail Nosov - Hoʻolālā Papahana, Voximplant
Tinkoff VoiceKit: he aha ka loko?
Andrey Stepanov - ke poʻo o ka ʻenehana ʻōlelo, Tinkoff Bank
ʻO ke ʻano o ka haʻiʻōlelo mai ka wā kahiko a kūʻai aku i loko o 9 mau mahina: he aha ke ala a nā mea hoʻomohala ʻo Tinkoff VoiceKit i lawe ai i ka ʻike leo, he aha ka ʻikepili a lākou i hōʻiliʻili ai, he aha nā metric i loaʻa iā lākou. ʻO nā hihia o ka noi ʻenehana: nā robots kamaʻilio a me nā loiloi haʻiʻōlelo.
ʻO nā hana hou i ka hoʻomohala noiʻi ma CPaaS Voximplant: git, Hoʻohui Hoʻomau, Hoʻomau mau.
ʻO Vladimir Kochnev - Hoʻokumu, Evil Martians
Ke hoʻohana nei i ka hiʻohiʻona o ka noi PBX kikohoʻe o ka Evil Martians, e kamaʻilio wau e pili ana i ke ʻano o kā mākou kūkulu ʻana i ka hoʻomohala ma CPaaS Voximplant e like me nā lula like a mākou e hana ai i nā ʻōlelo kuʻuna a me nā paepae: code i ka git version control system, Continuous Hoʻohui, hui ʻana o ka code JavaScript, Hoʻomau mau, hoʻololi i ka hoʻonohonoho ʻana ma o GitHub Pull Requests.
Ke hana nei i kahi module React Native no Android a me IOS
ʻO Yulia Grigorieva - Lead Mobile Developer, Voximplant
ʻO React Native kahi papa hana no ke kākau ʻana i nā noi cross-platform ma JavaScript. ʻOiai kona kaulana a me ka nui o nā hale waihona puke i mākaukau, i kekahi manawa pono ʻoe e komo i ke code maoli.
Kiosk wikiō: hoʻopili ʻana i waho a me ka pūnaewele ma ka honua o ka lawelawe mea kūʻai aku
Andrey Zobov - Luna Hoʻokele, TrueConf
Ua lōʻihi ke kamaʻilio wikiō ma mua o nā hālāwai a ua wehe i nā manawa e hoʻomaikaʻi ai i ka maikaʻi o ka pilina ma waena o nā poʻe ma nā wahi like ʻole. E kālailai mākou i ka ʻenehana ʻenehana o kēia manawa a me ka wehe ʻana i nā hāʻina e hiki ai iā ʻoe ke hoʻokumu i ka hālāwai kūkā wikiō hilinaʻi ma waena o nā kiosk a me nā kikowaena pili wikiō.
Roman Milovanov - Luna Nui, ZIAX
Nā hiʻohiʻona o ka hoʻomohala ʻana i nā robots no nā kikowaena pili, nā ʻokoʻa ma waena o ka poloka a me nā kumu hoʻohālike.
I kēia manawa, aia 2 mau ala nui i ka hoʻomohala ʻana i nā chatbots a me nā robots leo.
-Ke Kiʻi Paʻi Paʻa
-Ke kumu hoʻohālike-makemake
No nā hana he aha ka mea kūpono a pehea ka ʻokoʻa - e lohe ʻoe i kēia hōʻike.
Ke hana nei me ka leo ma nā polokalamu kele pūnaewele
Olga Malanova - Luna Nui, Sberbank PJSC
I ka makahiki 2019, aia nā pāʻani i nā mākaʻikaʻi, hiki iā ʻoe ke kūkulu i nā noi me nā pilina paʻakikī, hiki iā ʻoe ke hoʻomaʻamaʻa i nā hiʻohiʻona me TensorFlow.js. Akā aia hoʻokahi wahi kahi e lohi ai ka hoʻololi ʻana a ʻokoʻa ka hoʻokō ʻana mai ka polokalamu kele pūnaewele a me ke kahua i ka paepae. A ke hana nei kēia me ka ʻikepili media.
Ma ka hōʻike, e kamaʻilio wau e pili ana i ka hana ʻana me ka leo i ka polokalamu kele, pehea e hoʻopaʻa ai, e hōʻike me nā hiʻohiʻona i nā API i loaʻa i ka polokalamu, a pehea e hoʻohana ai.
Hōʻike māhele pāʻoihana
ʻŌlelo nui 2019
Alexey Aylarov - Luna Nui, Voximplant
He ola hou no ke kamaʻilio leo: kamaʻilio kanaka me nā mīkini, nā pilikia i ke kaʻina o kēia kamaʻilio a me nā ala e hoʻoponopono ai.
CPaaS: Mai Programmable Communications a i Conversational Intelligence
ʻO Mark Winther - Hope Pelekikena Hui a Hoa Kūkākūkā, IDC
Pehea e hoʻonui ʻia ai nā API i hoʻolālā ʻia i nā ʻōnaehana o ka pōʻaiapili? He aha nā hihia hoʻohana e pōmaikaʻi ai mai ka hoʻoikaika pilikino a me ka loiloi ma nā kahawai? Pehea ka hopena o ka ʻike kamaʻilio ʻana mai ka ulana ʻana i nā ala kamaʻilio lehulehu a me nā ʻōnaehana hope o ka pōʻaiapili?
ʻO ka hoʻololi ʻana i ka ʻoihana digital me ka hoʻohana ʻana i nā mea kōkua virtual
Aco Vidovic - Pūʻulu Kūkākūkā Ecosystem & Luna Hoʻokele Pūʻulu Ecosystem, IBM Central & Eastern Europe
(ke kuhikuhi ʻia nei ke kumuhana o ka hōʻike)
ʻO Sergey Plotel - ke poʻo o Google Cloud ma Rusia, Google
ʻO Alice ma ka ʻĀina Kamahaʻo. No ke aha ʻaʻole maʻalahi ka loaʻa ʻana o kahi mea kōkua leo e hana ma kahi kikowaena kelepona
Nikita Tkachev - Luna Hoʻomohala Pāʻoihana, Yandex.Cloud
Ma kēia hōʻike, e nānā mākou i nā hewa maʻamau i hana ʻia e nā hui i ka wā e hoʻomaka ai e hana me nā mea kōkua leo: e nānā mākou i nā hihia i kūleʻa ʻole, e haʻi mākou iā ʻoe pehea e hoʻonohonoho pono ai i nā kikoʻī loea no ka hoʻomohala ʻana a me nā metric e koho ai e ana i ka pono.
ʻO ke ao hoʻololi o ka pāʻani wikiō
ʻO Sergey Gromov - ka luna o nā wikiō wikiō no ka hui pū ʻana, Logitech
ʻO ke kūlana o ka mākeke kūkā wikiō, nā ʻano, nā ʻenehana hou a me nā wahi o ka hoʻohana ʻana i nā mea hana hou e hoʻohana ana i nā hiʻohiʻona o nā hihia Logitech i hoʻokō.
ʻO ka ʻike nui o ka mākeke API kamaʻilio Lūkini
Konstantin Ankilov - Luna Nui, TMT Consulting
Hoʻohālikelike ʻia me 2017, ua aneane pālua ka mākeke API kamaʻilio. I ka wā o ka hōʻike, e noʻonoʻo mākou i nā mea e pili ana i ka ulu wikiwiki, e nānā i nā mea pāʻani koʻikoʻi a me kā lākou lawelawe i koi ʻia i ka mākeke, ʻaʻole poina e pili ana i nā ʻano e hoʻoholo ai i ka hoʻomohala hou ʻana o ka ʻoihana.
ʻAgent-mua: ʻO ka hopena o ka wahi hana o ka mea hoʻohana ma nā ana kikowaena kikowaena koʻikoʻi
Oleg Izvolsky - ka mea nona ka huahana, Sberbank
Pehea ka hopena o ka wahi hana a ka luna i ka ʻoluʻolu o ka mea kūʻai aku a me nā ana kikowaena kikowaena kikowaena? E nānā kākou i ka laʻana o ka panakō nui loa ma Rusia: nā helu, nā ʻenehana i hoʻohana ʻia, nā hopena.
ʻO ka lawelawe ponoʻī i ke kāhea ʻana i kahi kikowaena kelepona - he pōmaikaʻi a he pono paha?
Natalya Sorokina - Luna Hoʻokele o ka Customer Service, QIWI (Project "Conscience")
ʻAe nā ʻenehana hou i ka robot e kamaʻilio me nā mea kūʻai aku me ka ʻole o ke komo ʻana o kahi mea hoʻohana ma nā ʻaoʻao ʻelua: pane i nā noi a kōkua i ka hoʻoponopono ʻana i nā pilikia ma ka laina e hiki mai ana, hāʻawi i ka ʻike a hana i nā noiʻi ma nā kelepona puka.
ʻO ka ulu ʻana o ke kamaʻilio. Ka hoʻokō ʻana i nā kelepona pūnaewele no nā mea hoʻohana a me nā ʻoihana
ʻO Boris Syrovatkin - Luna Hoʻokele, lawelawe Yula (Mail.ru Group)
Ua lilo ʻo Yula i lawelawe hoʻolaha mua ma Rūsia e hoʻolauna i nā leo leo i loko o ka noi. E kūkākūkā kākou i ka waiwai o kēia hoʻokō no nā mea hoʻohana a me nā ʻoihana, e nānā i nā hopena mua a me nā loiloi. E kamaʻilio e pili ana i nā ʻano o ka mākeke kamaʻilio a me ka ulu ʻana o ka mea hoʻohana lawelawe hou.
ʻO ka piko o ka hau hau o ka papahana me nā biometric leo ma CC
ʻO Andrey Konshin - ka luna papahana AI ma ka Customer Service, MegaFon
Ma kaʻu ʻōlelo, e haʻi aku wau iā ʻoe i nā mea e hiki ai i nā mea hoʻokele ke kōkua i ka hoʻokō ʻana i ka ʻoihana ʻoihana, nā mea e pono ai ʻoe e mākaukau no ka hoʻokō ʻana i nā papahana me nā biometric leo, a me nā hopena i loaʻa i nā ʻoihana mahalo i kēia ʻenehana.
API kamaʻilio ma US a me ʻEulopa
ʻO Rob Kurver - Hoa Hoʻokele, White Rabbit
API kamaʻilio ma ka LATAM
ʻO Nicolas Calderon - ʻEuanelio Tech, Voximplant
Tatyana Mendeleeva - Ke poʻo o ka lawelawe hoʻokele papahana, NeoVox
Ka hoʻohana ʻana i nā ʻupena neural i nā kaʻina QM contact center
Hiki iā ʻoe ke ʻike i ka ʻike kikoʻī .
Source: www.habr.com