Hāʻawi ʻo Google i nā ʻelele virtual i mana AI e pane i nā nīnau e pili ana iā COVID-19

Ua hoʻolaha ka māhele ʻenehana kapua Google i ka hoʻokuʻu ʻia ʻana o kahi mana kūikawā o kāna lawelawe Contact Center AI, i hoʻoikaika ʻia e AI, e kōkua i nā ʻoihana e hana i nā mea kākoʻo virtual e pane i nā nīnau e pili ana i ka maʻi maʻi COVID-19. Kapa ʻia ka papahana ʻAgent Virtual Pane wikiwiki a ua manaʻo ʻia no nā keʻena aupuni, nā hui mālama olakino a me nā ʻāpana ʻē aʻe i hoʻopilikia nui ʻia e ka pilikia honua.

Wahi a nā mea hoʻomohala mai Google Cloud, e kōkua ka ʻelele AI virtual i nā hui hoihoi (no ka laʻana, mai ka ʻoihana kālā a me nā lawelawe mākaʻikaʻi, kālepa kūʻai kūʻai) e hoʻonohonoho wikiwiki i kahi kahua chatbot e pane i nā nīnau e pili ana i ka coronavirus a puni ka uaki ma o ka kikokikona a me nā kamaʻilio leo.

Loaʻa ka lawelawe hou ma ka honua holoʻokoʻa ma 23 mau ʻōlelo i kākoʻo ʻia dialogflow – ka ʻenehana AI kikowaena Contact Center. ʻO Dialogflow kahi mea hana no ka hoʻomohala ʻana i nā chatbots a me nā pane leo interactive (IVR).

Hiki i ka ʻenehana virtual naʻauao ʻo Rapid Response ke hoʻohana i ka Dialogflow e hana i nā kamaʻilio kamaʻilio me nā mea hoʻohana e ʻimi nei i ka ʻike e pili ana iā COVID-19. Hiki i nā mea kūʻai ke hoʻohui i nā kumu hoʻohālike wehe mai nā hui me nā mea hana kikohoʻe like. No ka laʻana, ua hui pū ʻo Google subsidiary ʻo Verily me Google Cloud e hoʻolauna i ke kumu hoʻohālikelike ʻona ʻona ʻo Pathfinder no nā ʻōnaehana olakino a me nā halemai.

I hoʻokahi mahina ma mua, ua hana mua ʻo Google Cloud i nā mea hana no ka hoʻohana ʻana i ka lehulehu e pane i ka laha ʻana o ka maʻi maʻi. No ka laʻana, a hiki i ka lā 30 ʻApelila, hāʻawi ka hui i ke komo manuahi i kāna mau kumu aʻo Google Cloud, me kahi papa inoa o nā papa hoʻomaʻamaʻa, Qwiklabs hands-on labs, a me nā pūnaewele Cloud OnAir interactive.

Eia nō naʻe, ke hoʻohana nei ʻo Google i nā mea hana e like me Contact Center AI e hāʻawi i ka lehulehu i ka ʻike hilinaʻi e pili ana i ka COVID-19, ʻo ka hui pū kekahi. hakaka me ka piʻi nui ʻana o ka ʻike kuhi hewa e komo ana i kāna mau hana ponoʻī. No ka laʻana, ke wehe nei ʻo Google i nā polokalamu Android pili i ka coronavirus mai nā mea hoʻomohala kūʻokoʻa.

Source: 3dnews.ru