Nyob zoo! Zoo siab txais tos rau zaj lus qhia thib kaum ib thiab zaum kawg ntawm chav kawm. Cov. Nyob rau Peb saib cov ntsiab lus tseem ceeb ntsig txog kev tswj hwm cov cuab yeej. Tam sim no, ua kom tiav cov chav kawm, kuv xav qhia koj txog cov txheej txheem kev tso cai ntawm cov khoom ΠΈ - feem ntau cov tswv yim no tsa cov lus nug ntau heev.
Raws li niaj zaus, zaj lus qhia yuav raug nthuav tawm nyob rau hauv ob lub versions - nyob rau hauv cov ntawv nyeem thiab kuj nyob rau hauv video zaj lus qhia hom, uas yog nyob rau hauv qab ntawm tsab xov xwm.
Cia peb pib nrog kev hloov pauv ntawm kev txhawb nqa. Hauv Fortinet terminology, kev txhawb nqa yog hu ua FortiCare. Muaj peb txoj kev pab txhawb nqa:
8x5 yog ib qho ntawm cov txheej txheem kev txhawb nqa kev xaiv. Los ntawm kev yuav cov hom kev txhawb nqa no, koj tau txais kev nkag mus rau kev txhawb nqa portal, los ntawm qhov chaw koj tuaj yeem rub tawm cov duab rau kev hloov tshiab, nrog rau cov software ntxiv. Nws dhau los ua tau tawm daim pib-thov kev daws teeb meem. Tab sis nyob rau hauv cov ntaub ntawv no, lub sij hawm teb rau koj qhov kev thov nyob rau hauv tsis tsuas yog nyob rau hauv ib tug tej yam SLA, tab sis kuj nyob rau hauv lub sij hawm ua hauj lwm ntawm engineers (thiab, raws li, nyob rau hauv lub sij hawm cheeb tsam). hom kev txhawb nqa.
Qhov kev xaiv thib ob yog 24x7 - qhov kev xaiv thib ob ntawm kev txhawb nqa. Nws muaj qhov tsis zoo ib yam li 8x5, tab sis nrog qee qhov sib txawv - SLA tsis nyob ntawm cov sijhawm ua haujlwm ntawm cov kws ua haujlwm thiab qhov sib txawv ntawm lub sijhawm. Nws kuj tseem tuaj yeem yuav qhov kev pab cuam hloov khoom siv txuas ntxiv, tab sis ntxiv rau qhov ntawd tom qab.
Thiab qhov kev xaiv thib peb - ββAdvanced Services Engineering lossis ASE - nws kuj muaj kev txhawb nqa 24/7, tab sis nrog qhov tshwj xeeb, txo SLA. Nyob rau hauv rooj plaub ntawm ASE, daim pib ua tiav yog ua los ntawm ib pab pawg neeg ua haujlwm tshwj xeeb. Hom kev txhawb nqa no tsuas yog muaj nyob rau hauv FortiGate li tam sim no.
Tam sim no cia peb mus los ntawm subscriptions. Muaj ntau qhov kev tso npe ntawm tus kheej muaj, nrog rau cov pob khoom uas muaj ntau qhov kev tso npe. Lub pob kuj suav nrog qee qhov kev txhawb nqa. Koj tuaj yeem pom cov npe ntawm cov npe uas twb muaj lawm rau FortiGate hauv daim duab hauv qab no.
Tag nrho cov kev sau npe saum toj no tuaj yeem suav nrog hauv cov pob hauv qab no:
360 Kev Tiv Thaiv, Kev Tiv Thaiv Kev Lag Luam, Kev Tiv Thaiv UTM, Kev Tiv Thaiv Kev Nyab Xeeb Advanced. Nyob rau theem no, nws yog ib qho tseem ceeb uas yuav tsum nco ntsoov tias pob 360 Kev Tiv Thaiv ib txwm suav nrog kev txhawb nqa ntawm ASE hom, Enterprise pob ib txwm suav nrog 24/7 kev txhawb nqa, rau UTM pob tam sim no muaj ob qhov kev hloov pauv - ib pob nrog kev txhawb nqa. suav nrog 8/5 thiab nrog kev txhawb nqa nrog 24/7.
Thiab lub pob kawg - Kev Tiv Thaiv Kev Nyab Xeeb Advanced - ib txwm suav nrog 24/7 kev txhawb nqa.
Kev txhawb nqa tseem suav nrog kev hloov khoom siv warranty. Tab sis 24x7 thiab ASE hom kev txhawb nqa txhawb nqa kev yuav khoom ntawm Premium RMA, uas txo cov sij hawm hloov kho vajtse thiab muab cov txiaj ntsig ntxiv. Muaj 4 hom hwm RMA:
- Tom ntej no Kev Xa Khoom - Cov khoom siv hloov pauv yuav raug xa rau hnub tom qab tom qab qhov xwm txheej nrog cov cuab yeej tam sim no tau lees paub.
- 4 Teev On-Site Parts Delivery - Cov khoom siv hloov pauv yuav raug xa los ntawm courier hauv 4 teev tom qab qhov xwm txheej tau lees paub.
- 4 Teev On-Site Engineer - Cov khoom siv hloov pauv yuav raug xa los ntawm courier hauv 4 teev tom qab qhov xwm txheej tau lees paub. Ib tug engineer kuj yuav muaj los pab hloov khoom siv.
- Kev Ruaj Ntseg RMA - Qhov kev pabcuam no yog tsim rau cov neeg siv khoom nrog cov ntaub ntawv tiv thaiv nruj hauv lawv lub cev ib puag ncig. Ua ntej, nws tso cai rau koj tshem tawm cov ntaub ntawv rhiab nrog cov lus txib tshwj xeeb yam tsis muaj kev lav phib xaub. Qhov thib ob, nws tso cai rau koj kom tsis txhob rov qab cov khoom siv tsis raug, thiab yog li tiv thaiv cov ntaub ntawv hauv ib puag ncig lub cev.
Tab sis qhov no yog tag nrho "ntawm daim ntawv"; qhov tseeb, txhua yam nyob ntawm ntau qhov xwm txheej, piv txwv li, thaj chaw nyob. Yog li ntawd, thaum yuav khoom, kuv qhia koj kom sab laj nrog koj tus khub thiab qhia meej meej cov ntsiab lus.
Peb tau txheeb xyuas, ib feem ntawm daim, tag nrho ntawm Fortinet cov lus pom zoo uas tshwj xeeb cuam tshuam rau FortiGate. Tam sim no nws yog lub sijhawm los muab tag nrho ua ke. Cia peb pib nrog cov pob ntawv sau npe. Daim duab hauv qab no qhia txog tus kheej cov npe uas kuv tau teev ua ntej. Qhov no qhia tau hais tias pob khoom twg txhua qhov kev tso npe suav nrog. Tsis tas li ntawd, tsis txhob hnov ββββqab txog qhov tsim nyog kev txhawb nqa rau txhua pob. Siv cov ntaub ntawv no, koj tuaj yeem xaiv ib lub pob subscription uas haum rau koj cov kev xav tau.
Ntawm no peb tuaj yuav luag rau qhov tseem ceeb tshaj plaws. Cov kev xaiv yuav khoom twg muaj? Muaj ntau ntau txoj kev xaiv los ntawm:
- Ib yam khoom nyob rau hauv daim ntawv ntawm cov khoom siv lub cev thiab ib pob kev tso npe tshwj xeeb (koj tuaj yeem xaiv lub sijhawm ntawm pob - 1 xyoo, 3 xyoos, 5 xyoos)
- Cov khoom ntiag tug raws li cov khoom siv lub cev, nrog rau ib tus kheej cov khoom raws li pob khoom (koj tuaj yeem xaiv lub sijhawm ntawm pob)
- Ib kab khoom raws li cov khoom siv lub cev, thiab cov npe tshwj xeeb raws li cov khoom kab. Nyob rau hauv cov ntaub ntawv no, hom kev pab txhawb nqa yuav tsum tau xaiv nyias - nws kuj yuav tsum tau nthuav tawm raws li ib yam khoom cais
Rau cov tshuab virtual muaj ob txoj kev xaiv:
- Ib qho khoom sib cais rau daim ntawv tso cai siv tshuab virtual thiab ib pob khoom sib cais nrog kev txhawb nqa
- Cov khoom sib cais rau daim ntawv tso cai tshuab virtual, cais cov npe yuav tsum tau ua thiab cais kev txhawb nqa.
Cov kev pabcuam hwm RMA tsis suav nrog hauv ib lub pob thiab tau yuav raws li kev tso npe sib cais.
Cov txheej txheem kev tso cai yog raws li nram no. Ntawd yog, FortiGate tsis raug cai txwv tus naj npawb ntawm cov neeg siv (ob qho tib si ib txwm siv thiab VPN cov neeg siv), lossis cov xov tooj sib txuas, lossis tsis muaj dab tsi. Ntawm no txhua yam nyob ntawm tsuas yog kev ua haujlwm ntawm lub cuab yeej nws tus kheej.
Tus nqi txuas ntxiv lossis tus nqi ua tswv cuab txhua xyoo raug txiav txim raws li hauv qab no:
Qhov no yog tus nqi ntawm pob khoom xaiv, lossis tus nqi ntawm kev sib cais subscriptions thiab cais kev txhawb nqa. Tus nqi no tsis suav nrog lwm yam.
Nrog FortiAnalyzer, tej yam yooj yim me ntsis. Yog tias koj yuav khoom siv lub cev, koj yuav lub cuab yeej nws tus kheej, nrog rau kev txhawb nqa kev sib cais, kev tso npe rau qhov qhia txog kev cuam tshuam kev pabcuam thiab RMA cov kev pabcuam. Hauv qhov no, tus nqi txhua xyoo ntawm kev ua tswv cuab yuav raug suav tias yog tus nqi ntawm cov kev pabcuam yuav khoom txhua xyoo - cim ntsuab hauv daim duab.
Nws yog hais txog tib yam nrog lub tshuab virtual. Koj yuav daim ntawv tso cai rau lub tshuab virtual yooj yim, thiab yog tias tsim nyog, yuav qhov txuas ntxiv rau lub tshuab virtual no. Cov kev pabcuam ntxiv yog zoo ib yam li cov kev pabcuam uas muab rau lub cev. Tus nqi txhua xyoo ntawm kev ua tswv cuab yog suav nrog tib yam li cov cuab yeej siv lub cev - cov kev pabcuam uas muaj nyob rau hauv nws kuj tseem muaj cim ntsuab ntawm daim swb.
Raws li tau cog lus tseg, kuv kuj tseem muab cov lus qhia video rau lub ncauj lus no. Nws yog tsim nyog rau cov neeg uas nyob ze rau cov hom ntawv video, vim nws muaj raws nraim cov ntaub ntawv uas tau nthuav tawm saum toj no.
Nyob rau yav tom ntej, cov ntawv tshiab, cov lus qhia lossis cov chav kawm yuav raug tso tawm ntawm qhov no lossis lwm yam ntsiab lus. Txhawm rau kom tsis txhob nco lawv, ua raws cov kev hloov tshiab ntawm cov channel hauv qab no:
Koj tuaj yeem tawm tswv yim rau cov lus qhia tshiab lossis cov chav kawm ntawm Fortinet cov ncauj lus siv .
Tau qhov twg los: www.hab.com