CRM systems los ntawm cybersecurity foundations: kev tiv thaiv lossis kev hem thawj?

Lub Peb Hlis 31st yog International Backup Day, thiab lub lim tiam ua ntej yog ib txwm muaj cov dab neeg hais txog kev ruaj ntseg. Hnub Monday, peb twb tau kawm txog kev cuam tshuam Asus thiab "peb lub tuam txhab tsis muaj npe." Tshwj xeeb tshaj yog superstitious tuam txhab uas muag zaum ntawm pins thiab koob txhua lub lim tiam, ua backups. Thiab tag nrho vim tias peb txhua tus tsis saib xyuas me ntsis ntawm kev ruaj ntseg: ib tug neeg tsis nco qab ceev lawv txoj siv sia nyob hauv lub rooj zaum nraub qaum, ib tus neeg tsis quav ntsej txog hnub tas sij hawm ntawm cov khoom, ib tug neeg khaws lawv tus ID nkag mus thiab lo lus zais hauv qab cov keyboard, thiab txawm zoo dua, sau cia. tag nrho cov passwords hauv phau ntawv sau. Qee cov tib neeg tswj kom lov tes taw antiviruses "kom tsis txhob ua rau lub khoos phis tawj qeeb" thiab tsis siv kev sib cais ntawm kev nkag mus rau hauv cov tuam txhab lag luam (dab tsi zais cia hauv lub tuam txhab ntawm 50 tus neeg!). Tej zaum, tib neeg tsuas yog tseem tsis tau tsim lub tswv yim ntawm cyber-preservation tus kheej, uas, hauv paus ntsiab lus, tuaj yeem dhau los ua qhov kev xav tshiab.

Kev lag luam tseem tsis tau tsim cov kev xav zoo li no. Ib lo lus nug yooj yim: CRM system yog cov ntaub ntawv kev nyab xeeb kev hem thawj lossis cov cuab yeej ruaj ntseg? Nws tsis zoo li leej twg yuav muab cov lus teb raug tam sim ntawd. Ntawm no peb yuav tsum pib, raws li peb tau qhia nyob rau hauv lus Askiv cov lus qhia: nws nyob ntawm... Nws nyob ntawm qhov chaw, daim ntawv ntawm CRM kev xa khoom, tus cwj pwm thiab kev ntseeg ntawm tus neeg muag khoom, qib ntawm kev tsis quav ntsej cov neeg ua haujlwm, kev tawm tsam ntawm cov neeg tawm tsam. . Tom qab tag nrho, txhua yam tuaj yeem raug nyiag. Yog li yuav ua li cas nyob?

Qhov no yog cov ntaub ntawv kev ruaj ntseg hauv kev lag luam me thiab nruab nrab Los ntawm LiveJournal

CRM system raws li kev tiv thaiv

Kev tiv thaiv cov ntaub ntawv lag luam thiab kev ua haujlwm thiab kev ruaj ntseg khaws cia koj cov neeg siv khoom yog ib qho ntawm cov haujlwm tseem ceeb ntawm CRM system, thiab hauv qhov no nws yog lub taub hau thiab lub xub pwg nyom saum tag nrho lwm cov ntawv thov software hauv lub tuam txhab.

Muaj tseeb koj pib nyeem tsab xov xwm no thiab luag ntxhi tob tob, hais tias, leej twg xav tau koj cov ntaub ntawv. Yog tias muaj, ces tej zaum koj tsis tau hais txog kev muag khoom thiab tsis paub yuav ua li cas hauv kev thov "nyob" thiab cov neeg siv khoom zoo thiab cov ntaub ntawv hais txog kev ua haujlwm nrog lub hauv paus no. Cov ntsiab lus ntawm CRM system yog qhov nthuav tsis yog rau lub tuam txhab kev tswj hwm nkaus xwb, tab sis kuj rau:  

• Cov neeg tawm tsam (tsawg zaus) - lawv muaj lub hom phiaj tshwj xeeb rau koj lub tuam txhab thiab yuav siv tag nrho cov peev txheej kom tau txais cov ntaub ntawv: kev xiab nyiaj ntawm cov neeg ua haujlwm, nyiag nkas, yuav koj cov ntaub ntawv los ntawm cov thawj coj, sib tham nrog cov thawj coj, thiab lwm yam.
• Cov neeg ua haujlwm (ntau zaus) uas tuaj yeem ua tus neeg sab hauv rau koj cov neeg sib tw. Lawv tsuas yog npaj kom tshem tawm lossis muag lawv cov neeg siv khoom rau lawv cov nyiaj tau los.
• Rau amateur hackers (tsis tshua muaj heev) - tej zaum koj yuav tau hacked rau hauv huab qhov chaw uas koj cov ntaub ntawv nyob rau hauv lub network yog hacked, los yog tej zaum ib tug neeg xav "rub tawm" koj cov ntaub ntawv rau kev lom zem (piv txwv li, cov ntaub ntawv ntawm kws tshuaj los yog cawv wholesalers - tsuas yog nthuav kom pom).

Yog tias ib tus neeg nkag mus rau hauv koj CRM, lawv yuav nkag mus rau koj cov haujlwm ua haujlwm, uas yog, rau qhov ntim ntawm cov ntaub ntawv uas koj tau txais feem ntau ntawm koj cov txiaj ntsig. Thiab txij li lub sijhawm tsis zoo nkag mus rau CRM system tau txais, cov txiaj ntsig tau pib luag nyav ntawm ib tus ntawm nws txhais tes cov neeg siv khoom kawg. Zoo, los yog nws cov neeg koom tes thiab cov neeg siv khoom (nyeem - cov tswv ntiav tshiab).

Zoo, txhim khu kev qha CRM system muaj peev xwm los npog cov kev pheej hmoo no thiab muab ib pawg ntawm cov txiaj ntsig zoo hauv kev nyab xeeb.

Yog li, CRM system tuaj yeem ua li cas rau kev nyab xeeb?

(Peb yuav qhia koj nrog ib qho piv txwv RegionSoft CRM, vim Peb tsis tuaj yeem lav ris rau lwm tus)

• Ob-factor authentication siv tus yuam sij USB thiab lo lus zais. RegionSoft CRM txhawb nqa ob-tus neeg siv kev tso cai hom thaum nkag mus rau hauv qhov system. Hauv qhov no, thaum nkag mus rau hauv lub kaw lus, ntxiv rau kev nkag mus rau tus password, koj yuav tsum ntxig tus yuam sij USB uas tau pib ua ntej rau hauv lub khoos phis tawj USB chaw nres nkoj. Ob yam kev tso cai hom pab tiv thaiv tus password nyiag lossis nthuav tawm.

Nyem tau

• Khiav los ntawm kev ntseeg siab IP chaw nyob thiab MAC chaw nyob. Txhawm rau txhim kho kev ruaj ntseg, koj tuaj yeem txwv cov neeg siv los ntawm kev nkag mus tsuas yog los ntawm cov npe IP chaw nyob thiab MAC chaw nyob. Ob qhov chaw nyob IP sab hauv ntawm lub network hauv zos thiab chaw nyob sab nraud tuaj yeem siv tau raws li qhov chaw nyob IP yog tias tus neeg siv txuas mus deb (ntawm Is Taws Nem).
• Domain tso cai (Windows tso cai). Lub kaw lus pib tuaj yeem teeb tsa kom tus neeg siv tus password tsis tas yuav tsum tau thaum nkag mus. Hauv qhov no, kev tso cai Windows tshwm sim, uas txheeb xyuas tus neeg siv WinAPI. Lub kaw lus yuav raug launched nyob rau hauv tus neeg siv nyob rau hauv uas nws profile lub computer yog khiav thaum lub sij hawm lub system pib.
• Lwm mechanism yog cov neeg siv khoom ntiag tug. Cov neeg siv khoom ntiag tug yog cov neeg siv khoom uas tuaj yeem pom los ntawm lawv tus thawj saib xyuas. Cov neeg siv khoom no yuav tsis tshwm sim hauv lwm tus neeg siv cov npe, txawm tias lwm tus neeg siv muaj kev tso cai tag nrho, suav nrog cov cai tswj hwm. Ua li no, koj tuaj yeem tiv thaiv, piv txwv li, ib lub pas dej ntawm cov neeg siv khoom tshwj xeeb lossis ib pab pawg rau lwm qhov laj thawj, uas yuav raug tso siab rau tus thawj tswj hwm.
• Mechanism rau faib cov cai nkag - tus qauv thiab kev ntsuas kev nyab xeeb tseem ceeb hauv CRM. Txhawm rau kom yooj yim cov txheej txheem ntawm kev tswj hwm cov neeg siv txoj cai, hauv RegionSoft CRM txoj cai tsis yog rau cov neeg siv tshwj xeeb, tab sis rau cov qauv. Thiab tus neeg siv nws tus kheej tau muab ib lossis lwm tus qauv, uas muaj qee txoj cai. Qhov no tso cai rau txhua tus neeg ua haujlwm - los ntawm cov neeg ua haujlwm tshiab rau cov neeg ua haujlwm rau cov thawj coj - muab kev tso cai thiab nkag mus rau cov cai uas yuav tso cai / tiv thaiv lawv los ntawm kev nkag mus rau cov ntaub ntawv rhiab thiab cov ntaub ntawv lag luam rhiab heev.
• Tsis siv neeg cov ntaub ntawv thaub qab system (backups)configurable ntawm tsab ntawv server RegionSoft Application Server.

Qhov no yog kev siv kev ruaj ntseg siv ib qho system ua piv txwv, txhua tus neeg muag khoom muaj nws txoj cai. Txawm li cas los xij, CRM system tiv thaiv koj cov ntaub ntawv tiag tiag: koj tuaj yeem pom leej twg coj qhov no lossis daim ntawv tshaj tawm ntawd thiab thaum twg, leej twg saib cov ntaub ntawv dab tsi, leej twg rub tawm, thiab ntau ntxiv. Txawm hais tias koj paub txog qhov tsis txaus ntseeg tom qab qhov tseeb, koj yuav tsis tawm ntawm qhov kev ua txhaum cai thiab tuaj yeem txheeb xyuas cov neeg ua haujlwm uas tau ua phem rau kev ntseeg thiab kev ncaj ncees ntawm lub tuam txhab.

Koj puas tau so? Thaum ntxov! Qhov kev tiv thaiv no tuaj yeem ua haujlwm tawm tsam koj yog tias koj tsis saib xyuas thiab tsis quav ntsej cov ntaub ntawv tiv thaiv teeb meem.

CRM system raws li kev hem thawj

Yog tias koj lub tuam txhab muaj tsawg kawg yog ib lub PC, qhov no twb yog ib qho ntawm cyber hem thawj. Raws li, theem kev hem thawj nce nrog tus naj npawb ntawm cov chaw ua haujlwm (thiab cov neeg ua haujlwm) thiab nrog ntau yam software nruab thiab siv. Thiab tej yam tsis yooj yim nrog CRM systems - tom qab tag nrho, qhov no yog ib qho kev pab cuam tsim los khaws thiab ua cov khoom tseem ceeb thiab kim tshaj plaws: cov neeg siv khoom thiab cov ntaub ntawv lag luam, thiab ntawm no peb tab tom qhia cov dab neeg txaus ntshai txog nws txoj kev ruaj ntseg. Qhov tseeb, tsis yog txhua yam yog qhov tsis txaus ntseeg nyob ze, thiab yog tias ua haujlwm raug, koj yuav tsis muaj dab tsi tab sis muaj txiaj ntsig thiab kev nyab xeeb los ntawm CRM system.

Dab tsi yog cov cim qhia ntawm CRM qhov system txaus ntshai?

Cia peb pib nrog kev mus ncig luv luv rau hauv cov hauv paus. CRMs tuaj hauv huab thiab desktop versions. Cov huab yog cov uas nws DBMS (database) tsis nyob rau hauv koj lub tuam txhab, tab sis nyob rau hauv ib tug private los yog pej xeem huab nyob rau hauv ib co cov ntaub ntawv chaw (piv txwv li, koj zaum nyob rau hauv Chelyabinsk, thiab koj database yog khiav nyob rau hauv ib tug super txias cov ntaub ntawv chaw nyob rau hauv Moscow. , vim tus neeg muag khoom CRM txiav txim siab li ntawd thiab nws muaj kev pom zoo nrog tus kws kho mob tshwj xeeb). Desktop (aka on-premise, server - uas tsis yog qhov tseeb lawm) pib lawv DBMS ntawm koj tus kheej servers (tsis yog, tsis yog, tsis txhob thaij duab rau chav server loj nrog cov khoom kim heev, feem ntau hauv cov lag luam me thiab nruab nrab nws yog ib tus neeg rau zaub mov lossis ib qho PC zoo tib yam ntawm kev teeb tsa niaj hnub), uas yog, lub cev hauv koj lub chaw ua haujlwm.

Nws tuaj yeem tau txais kev tso cai tsis raug cai rau ob hom CRM, tab sis qhov ceev thiab yooj yim ntawm kev nkag tau sib txawv, tshwj xeeb tshaj yog tias peb tab tom tham txog SMBs uas tsis nyiam ntau txog kev ruaj ntseg cov ntaub ntawv.

Danger Sign #1

Yog vim li cas rau qhov muaj feem ntau ntawm cov teeb meem nrog cov ntaub ntawv hauv huab cua yog kev sib raug zoo los ntawm ntau qhov kev sib txuas: koj (CRM tus neeg xauj tsev) - tus neeg muag khoom - tus neeg zov me nyuam (muaj ntau dua version: koj - tus neeg muag khoom - IT outsourcer ntawm tus neeg muag khoom - tus neeg zov me nyuam) . 3-4 kev sib txuas hauv kev sib raug zoo muaj kev pheej hmoo ntau dua li 1-2: qhov teeb meem tuaj yeem tshwm sim ntawm tus neeg muag khoom sab (hloov daim ntawv cog lus, tsis them nyiaj ntawm cov neeg muab kev pabcuam), ntawm tus kws kho mob sab (force majeure, hacking, technical problems), ntawm outsourcer sab (hloov tus thawj tswj lossis engineer), thiab lwm yam. Tau kawg, cov neeg muag khoom loj sim kom muaj cov chaw khaws ntaub ntawv thaub qab, tswj kev pheej hmoo thiab tswj hwm lawv lub tuam tsev DevOps, tab sis qhov no tsis suav nrog cov teeb meem.

Desktop CRM feem ntau tsis xauj, tab sis yuav los ntawm lub tuam txhab; raws li, txoj kev sib raug zoo zoo li yooj yim dua thiab pob tshab: thaum lub sij hawm siv CRM, tus neeg muag khoom teeb tsa cov qib kev ruaj ntseg uas tsim nyog (los ntawm kev sib txawv ntawm txoj cai nkag thiab lub cev USB tus yuam sij rau kaw lub neeg rau zaub mov hauv phab ntsa pob zeb, thiab lwm yam) thiab hloov kev tswj hwm mus rau lub tuam txhab uas yog tus tswv CRM, uas tuaj yeem nce kev tiv thaiv, ntiav tus thawj tswj hwm, lossis tiv tauj nws tus neeg muag khoom software raws li qhov tsim nyog. Cov teeb meem tuaj yeem ua haujlwm nrog cov neeg ua haujlwm, tiv thaiv lub network thiab tiv thaiv cov ntaub ntawv. Yog tias koj siv desktop CRM, txawm tias qhov kev kaw tag nrho ntawm Is Taws Nem yuav tsis ua haujlwm, vim tias cov ntaub ntawv nyob hauv koj qhov chaw ua haujlwm "tsev".

Ib qho ntawm peb cov neeg ua haujlwm, uas tau ua haujlwm hauv ib lub tuam txhab uas tsim huab-raws li kev sib koom ua haujlwm hauv chaw ua haujlwm, suav nrog CRM, tham txog huab technologies. "Ntawm ib qho ntawm kuv txoj haujlwm, lub tuam txhab tau tsim qee yam zoo ib yam li CRM yooj yim, thiab nws tau txuas nrog cov ntaub ntawv online thiab lwm yam. Ib hnub hauv GA peb pom cov haujlwm txawv txav los ntawm ib qho ntawm peb cov neeg siv khoom. Xav txog qhov xav tsis thoob ntawm peb, cov kws tshuaj ntsuam, thaum peb, tsis yog cov neeg tsim khoom, tab sis muaj kev nkag mus rau qib siab, tsuas yog tuaj yeem qhib qhov interface uas tus neeg siv tau siv los ntawm qhov txuas thiab saib seb hom npe nrov twg nws muaj. Los ntawm txoj kev, zoo li tus neeg siv yuav tsis xav kom leej twg pom cov ntaub ntawv lag luam no. Yog, nws yog kab laum, thiab nws tsis tau kho rau ntau xyoo - hauv kuv lub tswv yim, tej yam tseem muaj. Txij thaum ntawd los, kuv tau ua ib tus neeg nyiam ua duab thiab tsis ntseeg huab, txawm hais tias, tau kawg, peb siv lawv hauv kev ua haujlwm thiab hauv peb tus kheej lub neej, uas peb kuj muaj qee qhov kev lom zem fakaps. "

Los ntawm peb daim ntawv ntsuam xyuas ntawm Habre, thiab cov no yog cov neeg ua haujlwm ntawm cov tuam txhab tshaj lij

Kev poob ntawm cov ntaub ntawv los ntawm huab CRM system tuaj yeem yog vim cov ntaub ntawv poob vim cov neeg rau zaub mov tsis ua haujlwm, tsis muaj servers, quab yuam majeure, txiav tawm ntawm cov khoom muag, thiab lwm yam. Cov huab txhais tau hais tias tsis tu ncua, tsis muaj kev cuam tshuam rau kev nkag mus rau Is Taws Nem, thiab kev tiv thaiv yuav tsum tsis tau muaj dhau los: nyob rau theem ntawm txoj cai, nkag mus rau cov cai, ntxiv kev ntsuas cybersecurity (piv txwv li, ob qhov kev lees paub tseeb).

Danger Sign #2

Peb tsis txawm hais txog ib tus yam ntxwv, tab sis hais txog ib pawg ntawm cov yam ntxwv ntsig txog tus neeg muag khoom thiab nws cov cai. Cia peb teev qee qhov piv txwv tseem ceeb uas peb thiab peb cov neeg ua haujlwm tau ntsib.

• Tus neeg muag khoom tuaj yeem xaiv qhov chaw khaws ntaub ntawv tsis txaus ntseeg uas cov neeg siv khoom DBMS yuav "rov qab". Nws yuav txuag tau nyiaj, yuav tsis tswj SLA, yuav tsis suav cov load, thiab qhov tshwm sim yuav ua rau koj tuag.
• Tus neeg muag khoom yuav tsis lees paub txoj cai hloov cov kev pabcuam mus rau qhov chaw khaws ntaub ntawv uas koj xaiv. Qhov no yog ib qho kev txwv ncaj ncees rau SaaS.
• Tus neeg muag khoom yuav muaj kev cai lij choj lossis kev lag luam tsis sib haum xeeb nrog tus muab kev pabcuam huab, thiab tom qab ntawd thaum lub sijhawm "showdown," kev ua haujlwm thaub qab lossis, piv txwv li, kev ceev yuav raug txwv.
• Qhov kev pab cuam ntawm kev tsim cov thaub qab yuav muab rau tus nqi ntxiv. Ib qho kev coj ua uas tus neeg siv khoom ntawm CRM tsuas tuaj yeem kawm txog lub sijhawm thaum xav tau kev thaub qab, uas yog, lub sijhawm tseem ceeb tshaj plaws thiab muaj kev cuam tshuam.
• Cov neeg ua haujlwm muag khoom tuaj yeem muaj kev nkag mus tsis tau rau cov neeg siv khoom cov ntaub ntawv.
• Cov ntaub ntawv xau ntawm txhua qhov xwm txheej tuaj yeem tshwm sim (tib neeg yuam kev, kev dag ntxias, hackers, thiab lwm yam).

Feem ntau cov teeb meem no cuam tshuam nrog cov neeg muag khoom me lossis cov tub ntxhais hluas, txawm li cas los xij, cov loj loj tau rov ua teeb meem ntau zaus (google nws). Yog li, koj yuav tsum muaj txoj hauv kev los tiv thaiv cov ntaub ntawv ntawm koj sab + sib tham txog kev ruaj ntseg nrog CRM tus kws kho mob xaiv ua ntej. Txawm tias qhov tseeb ntawm koj qhov kev txaus siab rau qhov teeb meem yuav twb yuam tus neeg muag khoom los kho qhov kev coj ua raws li lub luag haujlwm ua tau (nws yog qhov tseem ceeb tshwj xeeb tshaj yog ua qhov no yog tias koj tsis cuam tshuam nrog tus neeg muag khoom lub chaw ua haujlwm, tab sis nrog nws tus khub, rau leej twg. tseem ceeb kom xaus ib daim ntawv cog lus thiab tau txais ib tug commission, thiab tsis yog ob-factor ... zoo koj puas to taub).

Danger Sign #3

Lub koom haum ntawm kev ruaj ntseg ua haujlwm hauv koj lub tuam txhab. Ib xyoo dhau los, peb ib txwm sau txog kev ruaj ntseg ntawm Habre thiab ua ib daim ntawv ntsuam xyuas. Cov qauv tsis loj heev, tab sis cov lus teb yog qhia:

Thaum kawg ntawm tsab xov xwm, peb yuav muab cov ntawv txuas rau peb cov ntawv tshaj tawm, uas peb tau tshuaj xyuas kom meej txog kev sib raug zoo hauv "lub tuam txhab-tus neeg ua haujlwm-kev ruaj ntseg", thiab ntawm no peb yuav muab cov npe ntawm cov lus nug cov lus teb uas yuav tsum pom nyob rau hauv koj lub tuam txhab (txawm tias koj tsis xav tau CRM).

• Cov neeg ua haujlwm khaws cov passwords nyob qhov twg?
• Kev nkag mus rau kev khaws cia ntawm lub tuam txhab servers tau teeb tsa li cas?
• Yuav ua li cas yog software uas muaj kev lag luam thiab kev ua haujlwm cov ntaub ntawv tiv thaiv?
• Puas yog txhua tus neeg ua haujlwm muaj antivirus software ua haujlwm?
• Muaj pes tsawg tus neeg ua haujlwm nkag mus rau cov ntaub ntawv tus neeg siv khoom, thiab qhov kev nkag mus tau li cas?
• Koj muaj pes tsawg tus neeg ua haujlwm tshiab thiab pes tsawg tus neeg ua haujlwm nyob rau hauv txoj kev tawm?
• Ntev npaum li cas koj tau sib tham nrog cov neeg ua haujlwm tseem ceeb thiab mloog lawv cov lus thov thiab kev tsis txaus siab?
• Puas yog cov tshuab luam ntawv saib xyuas?
• Txoj cai tswjfwm zoo li cas rau kev txuas koj tus kheej gadgets rau koj lub PC, nrog rau kev siv Wi-nkaus ua haujlwm?

Qhov tseeb, cov no yog cov lus nug yooj yim - hardcore tej zaum yuav raug ntxiv rau hauv cov lus, tab sis qhov no yog qhov tseem ceeb, cov hauv paus ntsiab lus uas txawm tias tus neeg ua lag luam nrog ob tus neeg ua haujlwm yuav tsum paub.

Yog li yuav tiv thaiv koj tus kheej li cas?

• Backups yog qhov tseem ceeb tshaj plaws uas feem ntau tsis nco qab lossis tsis saib xyuas. Yog tias koj muaj lub khoos phis tawj desktop, teeb tsa cov ntaub ntawv thaub qab nrog lub sijhawm muab (piv txwv li, rau RegionSoft CRM qhov no tuaj yeem ua tiav siv RegionSoft Application Server) thiab teeb tsa cov ntawv luam kom raug. Yog tias koj muaj huab CRM, nco ntsoov xyuas ua ntej xaus daim ntawv cog lus yuav ua li cas ua haujlwm nrog cov ntaub ntawv khaws tseg: koj xav tau cov ntaub ntawv hais txog qhov tob thiab zaus, qhov chaw khaws cia, tus nqi thaub qab (feem ntau tsuas yog thaub qab ntawm "cov ntaub ntawv tshiab kawg rau lub sijhawm. "yog pub dawb, thiab muaj kev nyab xeeb, kev luam theej tawm tag nrho yog muab raws li kev pabcuam them nyiaj). Feem ntau, qhov no tsis yog qhov chaw rau kev txuag lossis tsis saib xyuas. Thiab yog, tsis txhob hnov ​​​​qab xyuas dab tsi yog rov qab los ntawm kev thaub qab.
• Kev sib cais ntawm kev nkag mus rau hauv cov haujlwm thiab cov ntaub ntawv qib.
• Kev ruaj ntseg ntawm qib network - koj yuav tsum tso cai siv CRM nkaus xwb nyob rau hauv lub chaw ua haujlwm subnet, txwv kev nkag mus rau cov khoom siv txawb, txwv tsis pub ua haujlwm nrog CRM system los ntawm tsev lossis, txawm tias phem dua, los ntawm kev sib koom tes ntawm pej xeem (chaw ua haujlwm, cafes, chaw ua haujlwm ntawm cov neeg siv khoom. , thiab lwm yam). Yuav tsum ceev faj tshwj xeeb nrog rau lub xov tooj ntawm tes - cia nws tsuas yog ib qho kev txiav luv heev rau kev ua haujlwm.
• Ib qho tshuaj tiv thaiv kab mob nrog kev tshawb xyuas lub sijhawm tiag tiag yog xav tau nyob rau hauv txhua rooj plaub, tab sis tshwj xeeb tshaj yog nyob rau hauv cov ntaub ntawv ntawm tuam txhab kev ruaj ntseg. Nyob rau theem txoj cai, txwv tsis pub ua nws tus kheej.
• Kev cob qhia cov neeg ua haujlwm ntawm cyber hygiene tsis yog nkim sijhawm, tab sis yog qhov xav tau ceev. Nws yog ib qho tsim nyog los qhia rau txhua tus npoj yaig tias nws yog ib qho tseem ceeb rau lawv tsis tsuas yog ceeb toom, tab sis kuj yuav tsum ua raws li qhov kev hem thawj tau txais. Kev txwv tsis pub siv Is Taws Nem lossis koj tus email hauv chaw ua haujlwm yog ib yam ntawm yav dhau los thiab ua rau muaj kev tsis zoo, yog li koj yuav tsum ua haujlwm tiv thaiv.

Tau kawg, siv cov huab cua, koj tuaj yeem ua tiav qib kev ruaj ntseg txaus: siv cov servers tshwj xeeb, teeb tsa routers thiab cais cov tsheb khiav ntawm qib kev thov thiab qib database, siv cov subnets ntiag tug, qhia cov cai nruj rau cov thawj coj, xyuas kom tsis muaj kev cuam tshuam los ntawm kev thaub qab. nrog rau qhov siab tshaj plaws uas yuav tsum tau muaj thiab ua tiav, txhawm rau saib xyuas lub network ib ncig ntawm lub moos ... Yog tias koj xav txog nws, nws tsis nyuaj, tab sis kim heev. Tab sis, raws li kev xyaum qhia, tsuas yog qee lub tuam txhab, feem ntau loj, siv cov kev ntsuas no. Yog li ntawd, peb tsis txhob yig hais dua: ob qho tib si huab thiab lub desktop yuav tsum tsis txhob nyob ntawm lawv tus kheej; tiv thaiv koj cov ntaub ntawv.

Ob peb lub tswv yim me me tab sis tseem ceeb rau txhua kis ntawm kev siv CRM system

• Txheeb xyuas tus neeg muag khoom rau qhov tsis zoo - nrhiav cov ntaub ntawv siv kev sib txuas ntawm cov lus "Vendor Name vulnerability", "Vendor Name hacked", "Vendor Name data to leak". Qhov no yuav tsum tsis yog tib qho kev ntsuas hauv kev tshawb nrhiav CRM system tshiab, tab sis nws tsuas yog tsim nyog los zuam lub subcortex, thiab nws tseem ceeb heev kom nkag siab txog cov laj thawj ntawm qhov xwm txheej tshwm sim.
• Nug tus neeg muag khoom txog qhov chaw khaws ntaub ntawv: muaj, muaj pes tsawg tus, yuav ua li cas tsis ua haujlwm.
• Teeb tsa kev ruaj ntseg tokens hauv koj CRM, saib xyuas kev ua haujlwm hauv qhov system thiab qhov txawv txav.
• Tshem tawm cov ntawv ceeb toom thiab nkag mus ntawm API rau cov neeg ua haujlwm tsis yog cov tub ntxhais kawm - uas yog, cov neeg uas tsis xav tau cov haujlwm no rau lawv cov haujlwm tsis tu ncua.
• Nco ntsoov tias koj qhov CRM system tau teeb tsa rau cov txheej txheem thiab teev cov neeg siv ua haujlwm.

Cov no yog cov khoom me me, tab sis lawv ua tiav tag nrho cov duab. Thiab, qhov tseeb, tsis muaj tej yam me me uas muaj kev nyab xeeb.

Los ntawm kev siv CRM system, koj ua kom muaj kev ruaj ntseg ntawm koj cov ntaub ntawv - tab sis tsuas yog tias qhov kev siv tau ua tiav, thiab cov ntaub ntawv kev ruaj ntseg teeb meem tsis raug tso tseg rau keeb kwm yav dhau. Pom zoo, nws ruam dhau los yuav lub tsheb thiab tsis kuaj cov nres, ABS, airbags, lub rooj zaum siv, EDS. Tom qab tag nrho, qhov tseem ceeb tsis yog tsuas yog mus, tab sis mus kom nyab xeeb thiab mus txog qhov ntawd nyab xeeb thiab suab. Nws zoo ib yam nrog kev lag luam.

Thiab nco ntsoov: yog tias txoj cai kev nyab xeeb ua haujlwm tau sau rau hauv ntshav, kev lag luam cybersecurity cov cai raug sau ua nyiaj.

Ntawm lub ntsiab lus ntawm cybersecurity thiab qhov chaw ntawm CRM system hauv nws, koj tuaj yeem nyeem peb cov ncauj lus kom ntxaws:

• Basic Business Instinct: Edge of Corporate Security - ib qho kev nthuav dav ntawm kev hem thawj ntawm kev nyab xeeb hauv kev lag luam thiab ib qho kev txheeb xyuas kwv yees.
• Koj yuav tsum tiv thaiv cov ntaub ntawv los ntawm cov neeg ua haujlwm? - Kev soj ntsuam ntxaws ntxaws ntawm yuav ua li cas cov neeg ua haujlwm tuaj yeem ua mob rau koj lub lag luam thiab lawv ua li cas hauv kev lag luam.

Yog tias koj tab tom nrhiav rau CRM system, ces RegionSoft CRM kom txog rau thaum Lub Peb Hlis 31, 15% luv nqi. Yog tias koj xav tau CRM lossis ERP, ua tib zoo kawm peb cov khoom thiab sib piv lawv lub peev xwm nrog koj lub hom phiaj thiab lub hom phiaj. Yog tias koj muaj lus nug lossis teeb meem, sau lossis hu, peb yuav npaj ib qho kev nthuav qhia online rau koj - tsis muaj kev ntaus nqi lossis tswb thiab xuav.

Peb cov channel hauv Telegram, nyob rau hauv uas, tsis muaj kev tshaj tawm, peb sau tsis yog tag nrho cov ntaub ntawv hais txog CRM thiab kev lag luam.

Tau qhov twg los: www.hab.com