Koj tuaj yeem teb cov lus nug tam sim ntawd, koj muaj pes tsawg IT systems hauv koj lub tuam txhab? Txog rau tam sim no, peb ua tsis tau. Yog li ntawd, tam sim no peb yuav qhia koj txog peb txoj hauv kev los tsim cov npe sib koom ua ke ntawm lub tuam txhab IT systems, uas xav tau los daws cov teeb meem hauv qab no:
- Ib phau ntawv txhais lus rau tag nrho lub tuam txhab. Kev nkag siab meej rau kev lag luam thiab IT ntawm lub tuam txhab muaj dab tsi.
- Cov npe ntawm cov neeg muaj lub luag haujlwm. Ntxiv nrog rau kev tau txais daim ntawv teev npe ntawm IT systems, nws yuav tsum nkag siab tias leej twg yog lub luag haujlwm rau txhua qhov system, ob qho tib si ntawm IT sab thiab sab kev lag luam.
- Classification ntawm IT systems. Nyob rau sab IT architecture, nws yuav tsum tau faib cov IT uas twb muaj lawm los ntawm theem ntawm kev txhim kho, los ntawm cov thev naus laus zis siv, thiab lwm yam.
- Kev suav cov nqi rau IT systems. Ua ntej, koj yuav tsum nkag siab tias IT systems yog dab tsi, tom qab ntawd los nrog ib qho algorithm rau faib cov nqi. Kuv mam li hais tam sim ntawd tias peb tau ua tiav ntau ntawm qhov no, tab sis ntau ntxiv rau qhov ntawd hauv lwm tsab xov xwm.
Cia peb tam sim teb cov lus nug los ntawm lub npe - Lub tuam txhab muaj pes tsawg IT systems? Nyob rau hauv ib lub xyoo, peb tau sim sau cov npe, thiab nws tau pom tias muaj 116 qhov kev lees paub IT systems (uas yog, uas peb tuaj yeem nrhiav cov neeg ua haujlwm hauv IT thiab cov neeg siv khoom ntawm cov lag luam).
Txawm hais tias qhov no yog ntau lossis tsawg, nws tuaj yeem txiav txim siab tom qab cov lus piav qhia ntxaws txog qhov uas suav tias yog IT system hauv peb lub tebchaws.
Kauj ruam ib
Ua ntej tshaj plaws, txhua lub tuam tsev ntawm IT Directorate tau nug rau cov npe ntawm IT systems uas lawv txhawb nqa. Tom ntej no, peb pib coj tag nrho cov npe no ua ke thiab tsim cov npe sib koom ua ke thiab kev sib koom ua ke. Thawj theem, peb txiav txim siab faib IT systems rau hauv peb pawg:
- Cov kev pabcuam sab nraud.
- Cov Ntaub Ntawv Txheej Txheem.
- Cov kev pabcuam hauv vaj tse. Qhov no yog qeb nthuav tshaj plaws. Hauv cov txheej txheem ntawm kev sau cov npe ntawm IT systems, software khoom tau pom tias tsuas yog siv los ntawm cov txheej txheem (piv txwv li, Active Directory (AD)), nrog rau cov khoom siv software uas tau teeb tsa rau cov neeg siv cov tshuab hauv zos. Tag nrho cov kev pabcuam no tau muab cais ua cov kev pabcuam hauv vaj tse.
Cia wb mus saib txhua pab pawg.
Cov kev pabcuam sab nraud
Cov kev pabcuam sab nraud yog IT systems uas tsis siv peb cov server infrastructure. Lub tuam txhab thib peb yog lub luag haujlwm rau lawv txoj haujlwm. Cov no yog, feem ntau, cov kev pabcuam huab thiab sab nraud APIs ntawm lwm lub tuam txhab (piv txwv li, kev them nyiaj thiab kev pabcuam nyiaj txiag). Lub sij hawm yog debatable, tab sis peb tsis tuaj yeem los nrog qhov zoo dua. Peb tau sau tag nrho cov xwm txheej ciam teb hauv "cov ntaub ntawv xov xwm".
Cov Ntaub Ntawv Txheej Txheem
Cov ntaub ntawv xov xwm yog kev teeb tsa ntawm cov khoom siv software uas lub tuam txhab siv. Hauv qhov no, tsuas yog cov pob software uas tau nruab rau ntawm servers thiab muab kev sib cuam tshuam rau ntau tus neeg siv tau raug txiav txim siab. Cov kev pab cuam hauv zos uas tau teeb tsa hauv cov neeg ua haujlwm hauv computer tsis tau txiav txim siab.
Muaj qee cov ntsiab lus hloov maj mam:
- Rau ntau txoj haujlwm, microservice architecture yog siv. Microservices yog tsim nyob rau hauv ib qho chaw platform. Peb tau xav ntev ntev seb puas yuav cais txhua qhov kev pabcuam lossis pab pawg ntawm cov kev pabcuam rau hauv kev sib cais. Raws li qhov tshwm sim, lawv tau txheeb xyuas tag nrho lub platform raws li qhov system thiab hu ua MSP - Mvideo (micro) Service Platform.
- Ntau lub tshuab IT siv cov txheej txheem nyuaj ntawm cov neeg siv khoom, servers, databases, balancers, thiab lwm yam. Peb tau txiav txim siab los muab tag nrho cov no rau hauv ib qho IT system, tsis muaj kev sib cais tawm xws li kev sib npaug, TOMCAT thiab ntau ntxiv.
- Technical IT systems - xws li AD, kev saib xyuas - tau muab faib rau ib pawg ntawm "kev pabcuam hauv vaj tse".
Cov kev pabcuam hauv vaj tse
Qhov no suav nrog cov tshuab uas siv los ua haujlwm IT infrastructure. Piv txwv li:
- Nkag mus rau cov peev txheej hauv Internet.
- Kev pabcuam archiving.
- Kev pabcuam thaub qab.
- Xov tooj.
- Video conferencing.
- Cov tub txib.
- Active Directory Directory Service.
- Kev pabcuam email.
- Antivirus.
Peb faib tag nrho cov kev pab cuam uas tau teeb tsa ntawm cov neeg siv lub tshuab hauv zos xws li "Qhov Chaw Ua Haujlwm".
Kev sib tham txog cov txheej txheem kev pabcuam tseem tsis tau dhau.
Qhov tshwm sim ntawm thawj kauj ruam
Tom qab tag nrho cov npe tau txais los ntawm cov tuam tsev tau muab tso ua ke, peb tau txais cov npe dav dav ntawm lub tuam txhab IT systems.
Cov npe yog ib-theem, i.e. peb tsis muaj subsystems. Qhov teeb meem ntawm daim ntawv teev npe no tau raug ncua rau yav tom ntej. Nyob rau hauv tag nrho peb tau txais:
- 152 cov ntaub ntawv xov xwm thiab cov kev pabcuam sab nraud.
- 25 cov kev pabcuam infrastructure.
Ib qho txiaj ntsig loj ntawm phau ntawv teev npe no yog ntxiv rau cov npe ntawm IT systems, lawv tau pom zoo rau cov npe ntawm cov neeg ua haujlwm lub luag haujlwm rau lawv txhua tus.
Kauj ruam ob
Daim ntawv teev npe muaj ib tug xov tooj ntawm shortcomings:
- Nws hloov tawm los ua ib-theem thiab tsis tag nrho sib npaug. Piv txwv li, lub khw muag khoom tau sawv cev rau hauv cov npe los ntawm 8 cais modules lossis cov tshuab, thiab lub vev xaib tau sawv cev los ntawm ib qho system.
- Cov lus nug tseem, peb puas muaj cov npe ua tiav ntawm IT systems?
- Yuav ua li cas khaws daim ntawv mus txog hnub?
Hloov los ntawm ib daim ntawv teev npe mus rau ob-theem daim ntawv teev npe
Qhov kev txhim kho tseem ceeb uas tau ua nyob rau theem ob yog kev hloov pauv mus rau ob-theem daim ntawv teev npe. Ob lub tswv yim tau qhia:
- IT system.
- IT system module.
Cov thawj qeb suav nrog tsis yog ib qho kev teeb tsa nkaus xwb, tab sis kev sib txuas lus nrog cov tshuab. Piv txwv li, yav dhau los lub vev xaib tshaj tawm xov xwm (SAP BO), ETL thiab kev cia khoom tau teev tseg raws li cov txheej txheem IT cais, tab sis tam sim no peb tau muab tso ua ke rau hauv ib qho system nrog 10 modules.
Tom qab xws li kev hloov pauv, 115 IT systems tseem nyob hauv phau ntawv teev npe.
Nrhiav rau unaccounted rau IT systems
Peb daws qhov teeb meem ntawm kev nrhiav tsis tau nyiaj rau IT systems los ntawm kev faib cov nqi rau IT systems. Cov. Lub tuam txhab tsim ib qho system rau faib tag nrho cov nyiaj them rau IT systems (ntxiv rau qhov no hauv tsab xov xwm tom ntej). Tam sim no peb tshuaj xyuas cov npe ntawm IT them nyiaj txhua hli thiab faib rau lawv rau IT systems. Thaum pib, ntau lub tshuab them nyiaj tau pom tias tsis suav nrog hauv kev sau npe.
Cov kauj ruam tom ntej yog kev taw qhia txog kev sib koom ua ke IT architecture platform (EA Tool) rau kev npaj tsim kho.
Classification ntawm IT systems
Ntxiv rau kev sau cov npe ntawm IT systems thiab txheeb xyuas cov neeg ua haujlwm muaj lub luag haujlwm, peb tau pib faib IT systems.
Thawj qhov kev faib tawm peb tau qhia yog lub neej voj voog theem. Qhov no yog li cas ib daim ntawv teev npe ntawm cov tshuab uas tam sim no tau siv thiab uas tau npaj rau decommissioning tau tshwm sim.
Tsis tas li ntawd, peb pib taug qab cov neeg muag khoom lub neej voj voog ntawm IT systems. Nws tsis pub leejtwg paub tias cov khoom lag luam software muaj ntau qhov sib txawv, thiab cov neeg muag khoom tsuas yog txhawb qee yam ntawm lawv. Tom qab txheeb xyuas cov npe ntawm IT systems, cov uas nws cov versions tsis tau txais kev txhawb nqa los ntawm cov chaw tsim khoom raug txheeb xyuas. Tam sim no muaj kev sib tham loj txog yuav ua li cas nrog cov kev pab cuam zoo li no.
Siv cov npe ntawm IT systems
Dab tsi peb siv daim ntawv teev npe no rau:
- Hauv IT architecture, thaum kos cov kev daws teeb meem toj roob hauv pes, peb siv cov npe zoo rau IT systems.
- Nyob rau hauv cov txheej txheem ntawm kev faib cov kev them nyiaj thoob plaws IT systems. Nov yog qhov peb pom tag nrho cov nqi rau lawv.
- Peb tab tom tsim kho ITSM txhawm rau txhawm rau tswj hwm txhua qhov xwm txheej cov ntaub ntawv hais txog qhov twg IT system qhov xwm txheej tau kuaj pom thiab hauv qhov uas nws tau daws.
Sau npe
Txij li cov npe ntawm IT systems yog cov ntaub ntawv tsis pub lwm tus paub, nws tsis tuaj yeem nthuav qhia nws ntawm no tag nrho; peb yuav pom qhov pom.
Ntawm daim duab:
- IT system modules qhia hauv ntsuab.
- DIT departments nyob rau hauv lwm yam xim.
- IT systems raug khi rau cov thawj coj saib xyuas lawv.
Tau qhov twg los: www.hab.com