Kev lag luam tsis ruaj ntseg

Xyoo 2008, kuv tau mus ntsib ib lub tuam txhab IT. Muaj qee yam kev ntxhov siab tsis zoo hauv txhua tus neeg ua haujlwm. Yog vim li cas thiaj hloov tau yooj yim: cov xov tooj ntawm tes nyob rau hauv ib lub thawv ntawm qhov nkag mus rau qhov chaw ua haujlwm, muaj lub koob yees duab tom qab, 2 lub koob yees duab loj ntxiv "saib" ntawm qhov chaw ua haujlwm thiab saib xyuas software nrog keylogger. Thiab yog, qhov no tsis yog lub tuam txhab uas tsim SORM lossis lub dav hlau pab txhawb nqa lub neej, tab sis tsuas yog tus tsim tawm ntawm kev lag luam daim ntawv thov software, tam sim no absorbed, crushed thiab tsis muaj lawm (uas zoo li muaj laj thawj). Yog tias tam sim no koj tab tom nthuav tawm thiab xav tias hauv koj lub chaw ua haujlwm nrog hammocks thiab M&M hauv vases qhov no tsis yog qhov tseeb, koj tuaj yeem ua yuam kev - nws tsuas yog tias dhau 11 xyoo kev tswj hwm tau kawm paub tsis pom thiab raug, yam tsis muaj kev sib tw dhau los. mus xyuas qhov chaw thiab downloaded yeeb yaj duab.

Yog li nws yeej tsis yooj yim sua yam tsis muaj tag nrho cov no, tab sis li cas txog kev ntseeg siab, kev ncaj ncees, kev ntseeg ntawm tib neeg? Ntseeg nws los tsis, muaj ntau li ntau lub tuam txhab tsis muaj kev ruaj ntseg ntsuas. Tab sis cov neeg ua haujlwm tswj kom mess tuaj ntawm no thiab qhov ntawd - tsuas yog vim tib neeg qhov tseem ceeb tuaj yeem rhuav tshem lub ntiaj teb, tsis yog koj lub tuam txhab xwb. Yog li, qhov twg koj cov neeg ua haujlwm tuaj yeem nce siab?

Kev lag luam tsis ruaj ntseg

Qhov no tsis yog ib qho tseem ceeb tshaj plaws, uas muaj ob txoj haujlwm raws nraim: kom ua kom lub neej nyob ntev me ntsis thiab ua kom koj nco qab txog yam kev nyab xeeb uas feem ntau tsis nco qab. Auj, thiab ib zaug rov nco koj txog txias thiab ruaj ntseg CRM system - Puas yog cov software no tsis yog kev ruaj ntseg? πŸ™‚

Cia peb mus rau hauv hom random!

Cov passwords, passwords, passwords ...

Koj tham txog lawv thiab nthwv dej ntawm kev npau taws yob: yuav ua li cas, lawv hais rau ntiaj teb ntau zaus, tab sis tej yam tseem nyob ntawd! Hauv cov tuam txhab ntawm txhua qib, los ntawm tus kheej ua lag luam mus rau ntau lub koom haum, qhov no yog qhov mob heev. Qee lub sij hawm nws zoo li kuv tias yog tag kis lawv tsim lub Hnub Tuag Tiag tiag, yuav muaj qee yam zoo li admin / admin hauv admin vaj huam sib luag. Yog li dab tsi peb tuaj yeem cia siab los ntawm cov neeg siv zoo tib yam, rau leej twg lawv tus kheej VKontakte nplooj ntawv kim dua li tus account tuam txhab? Nov yog cov ntsiab lus los xyuas:

  • Sau lo lus zais rau ntawm daim ntawv, tom qab ntawm cov keyboard, ntawm lub monitor, ntawm lub rooj hauv qab cov keyboard, ntawm daim ntawv nplaum rau hauv qab nas (cunning!) - cov neeg ua haujlwm yuav tsum tsis txhob ua qhov no. Thiab tsis yog vim hais tias ib tug txaus ntshai hacker yuav los nyob rau hauv thiab download tau tag nrho cov ntawm 1C mus rau ib tug flash drive noj su, tab sis vim hais tias tej zaum yuav muaj ib tug ua phem rau Sasha nyob rau hauv lub chaw ua hauj lwm uas yuav tawm thiab ua tej yam qias neeg los yog tshem tawm cov ntaub ntawv rau lub sij hawm kawg. . Vim li cas ho tsis ua qhov no ntawm koj noj su tom ntej?

Kev lag luam tsis ruaj ntseg
Qhov no yog dab tsi? Cov khoom no khaws tag nrho kuv cov passwords

  • Teeb tsa cov passwords yooj yim nkag mus rau PC thiab ua haujlwm cov haujlwm. Hnub yug, qwerty123 thiab txawm tias asdf yog kev sib txuas ua ke uas muaj nyob rau hauv kev tso dag thiab ntawm bashorg, thiab tsis yog nyob rau hauv lub tuam txhab kev ruaj ntseg system. Teem cov kev cai rau cov passwords thiab lawv qhov ntev, thiab teeb tsa qhov zaus ntawm kev hloov pauv.

Kev lag luam tsis ruaj ntseg
Ib lo lus zais zoo li cov ris tsho hauv qab: hloov nws ntau zaus, tsis txhob qhia rau koj cov phooj ywg, ntev ib qho zoo dua, ua tsis meej, tsis txhob tawg mus rau txhua qhov chaw

  • Tus neeg muag khoom lub neej ntawd kev nkag mus rau lo lus zais yog qhov tsis zoo, yog tias tsuas yog vim yuav luag txhua tus neeg muag khoom cov neeg ua haujlwm paub lawv, thiab yog tias koj tab tom ua haujlwm nrog lub vev xaib hauv huab, nws yuav tsis nyuaj rau leej twg kom tau txais cov ntaub ntawv. Tshwj xeeb tshaj yog tias koj tseem muaj kev ruaj ntseg network ntawm "tsis txhob rub lub qaum" qib.
  • Piav rau cov neeg ua haujlwm tias lo lus zais hint hauv kev khiav haujlwm yuav tsum tsis zoo li "kuv lub hnub yug", "tus ntxhais lub npe", "Gvoz-dika-78545-ap#1! hauv lus Askiv." los yog "quarts thiab ib qho thiab xoom."    

Kev lag luam tsis ruaj ntseg
Kuv tus miv muab passwords zoo rau kuv! Nws taug kev hla kuv cov keyboard

Lub cev nkag mus rau cov rooj plaub

Koj lub tuam txhab npaj kev nkag mus rau cov ntaub ntawv sau nyiaj thiab cov neeg ua haujlwm li cas (piv txwv li, rau cov ntaub ntawv tus kheej ntawm cov neeg ua haujlwm)? Cia kuv twv: yog tias nws yog ib lub lag luam me, ces nyob rau hauv lub tuam txhab accounting los yog nyob rau hauv tus thawj coj lub chaw ua hauj lwm nyob rau hauv folders ntawm txee los yog nyob rau hauv lub txee dai khaub ncaws; Yog hais tias nws yog ib tug loj lag luam, ces nyob rau hauv lub HR department ntawm rhawv. Tab sis yog tias nws loj heev, feem ntau yuav yog txhua yam muaj tseeb: ib qho chaw ua haujlwm sib cais lossis thaiv nrog tus yuam sij sib nqus, qhov twg tsuas yog qee tus neeg ua haujlwm nkag tau thiab mus txog qhov ntawd, koj yuav tsum hu rau ib tus ntawm lawv thiab mus rau hauv qhov no ntawm lawv lub xub ntiag. Tsis muaj dab tsi nyuaj txog kev tiv thaiv zoo li no hauv kev lag luam, lossis tsawg kawg kawm tsis txhob sau tus password rau lub chaw ua haujlwm nyab xeeb hauv chalk ntawm lub qhov rooj lossis ntawm phab ntsa (txhua yam yog raws li cov xwm txheej tiag tiag, tsis txhob luag).

Vim li cas thiaj tseem ceeb? Ua ntej, cov neeg ua haujlwm muaj lub siab xav paub txog yam tsis pub lwm tus paub txog ib leeg: kev txij nkawm, nyiaj hli, kev kuaj mob, kev kawm, thiab lwm yam. Qhov no yog ib qho kev sib haum xeeb hauv kev sib tw hauv chaw ua haujlwm. Thiab koj yeej tsis tau txais txiaj ntsig los ntawm kev sib cav uas yuav tshwm sim thaum tus tsim qauv Petya pom tias nws khwv tau 20 txhiab tsawg dua tus tsim Alice. Qhov thib ob, muaj cov neeg ua haujlwm tuaj yeem nkag mus rau lub tuam txhab cov ntaub ntawv nyiaj txiag (sib npaug, daim ntawv tshaj tawm txhua xyoo, daim ntawv cog lus). Thib peb, ib yam dab tsi tuaj yeem ploj, puas lossis raug nyiag los txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau txhawm rau ua tiav, qee yam tuaj yeem ploj, puas los yog raug nyiag lawm, qee yam tuaj yeem ploj, puas lossis raug nyiag.

Lub warehouse uas ib tug neeg poob, ib tug neeg yog khoom muaj nqis

Yog tias koj muaj lub tsev khaws khoom, xav txog tias sai dua lossis tom qab koj tau lees paub tias yuav ntsib cov neeg ua phem - qhov no tsuas yog yuav ua li cas lub hlwb ntawm tus neeg ua haujlwm, uas pom cov khoom ntim loj thiab ruaj khov ntseeg tias me ntsis ntawm ntau tsis yog tub sab, tab sis sib koom. Thiab ib chav tsev ntawm cov khoom ntawm no heap tuaj yeem raug nqi 200 txhiab, lossis 300 txhiab, lossis ntau lab. Hmoov tsis zoo, tsis muaj dab tsi tuaj yeem txwv tsis pub tub sab nyiag tsuas yog pedantic thiab tag nrho kev tswj hwm thiab kev suav nyiaj: cov koob yees duab, kev lees paub thiab sau-tawm siv barcodes, automation ntawm warehouse accounting (piv txwv li, hauv peb RegionSoft CRM warehouse accounting yog tsim nyob rau hauv xws li ib tug txoj kev uas tus thawj coj thiab tus thawj saib xyuas tuaj yeem pom kev txav ntawm cov khoom los ntawm lub tsev rau khoom hauv lub sijhawm).

Yog li ntawd, tuav koj lub tsev khaws khoom rau cov hniav, xyuas kom lub cev muaj kev ruaj ntseg los ntawm cov yeeb ncuab sab nraud thiab ua tiav kev ruaj ntseg ntawm sab hauv. Cov neeg ua haujlwm hauv kev thauj mus los, kev xa khoom, thiab cov chaw khaws khoom yuav tsum nkag siab meej tias muaj kev tswj hwm, nws ua haujlwm, thiab lawv yuav luag rau txim rau lawv tus kheej.

* nyob zoo, tsis txhob hnia koj txhais tes rau hauv kev tsim kho

Yog tias zaj dab neeg hais txog chav tsev neeg rau zaub mov thiab tus poj niam tu cev twb tau nyob ntawm nws tus kheej thiab tau tsiv mus nyob ntev mus rau cov dab neeg ntawm lwm cov kev lag luam (piv txwv li, tib tus mus txog qhov tsis paub txog kev kaw lub tshuab ua pa hauv tib pawg ntseeg), ces tus so nyob kev muaj tiag. Network thiab IT kev ruaj ntseg ntawm cov lag luam me thiab nruab nrab tawm ntau qhov xav tau, thiab qhov no feem ntau tsis nyob ntawm seb koj puas muaj koj tus kheej tus thawj tswj hwm lossis tus neeg caw. Cov yav tas feem ntau copes zoo dua.

Yog li cas cov neeg ua haujlwm ntawm no muaj peev xwm ua tau?

  • Qhov zoo tshaj plaws thiab tsis muaj kev phom sij tshaj plaws yog mus rau chav neeg rau zaub mov, rub ntawm cov xov hlau, saib, nchuav tshuaj yej, siv cov av, lossis sim teeb tsa qee yam ntawm koj tus kheej. Qhov no tshwj xeeb tshaj yog cuam tshuam rau "cov neeg siv ntseeg siab thiab siab heev" uas ua yeeb yam qhia lawv cov npoj yaig kom lov tes taw antivirus thiab hla kev tiv thaiv ntawm PC thiab paub tseeb tias lawv yog vajtswv innate ntawm chav server. Feem ntau, kev tso cai txwv tsis pub nkag yog koj txhua yam.
  • Tub sab ntawm cov khoom siv thiab hloov cov khoom siv. Koj puas hlub koj lub tuam txhab thiab tau teeb tsa daim npav video muaj zog rau txhua tus kom cov nqi them nqi, CRM thiab txhua yam tuaj yeem ua haujlwm tau zoo? Zoo heev! Tsuas yog cov txiv neej cunning (thiab qee zaum cov ntxhais) yuav yooj yim hloov lawv nrog tus qauv hauv tsev, thiab tom tsev lawv yuav khiav ua si ntawm tus qauv chaw ua haujlwm tshiab - tab sis ib nrab ntiaj teb yuav tsis paub. Nws yog tib zaj dab neeg nrog cov keyboards, nas, coolers, UPSs thiab txhua yam uas tuaj yeem hloov pauv hauv kev teeb tsa kho vajtse. Yog li ntawd, koj dais qhov kev pheej hmoo ntawm kev puas tsuaj rau cov khoom, nws ua tiav kev poob, thiab tib lub sijhawm koj tsis tau txais qhov xav tau ceev thiab kev ua haujlwm zoo nrog cov ntaub ntawv thiab kev siv. Dab tsi txuag yog qhov kev soj ntsuam xyuas (ITSM system) nrog kev tswj hwm kev teeb tsa), uas yuav tsum tau muab ua tiav nrog tus tswj hwm kev tsis raug cai thiab cov cai.

Kev lag luam tsis ruaj ntseg
Tej zaum koj xav nrhiav kev ruaj ntseg zoo dua? Kuv tsis paub meej tias qhov kos npe no puas txaus

  • Siv koj tus kheej modems, nkag mus rau cov ntsiab lus, lossis qee yam kev sib koom Wi-Fi ua rau kev nkag mus rau cov ntaub ntawv tsis muaj kev nyab xeeb thiab siv tsis tau, uas tuaj yeem ua kom zoo dua los ntawm cov neeg tawm tsam (xws li kev sib koom tes nrog cov neeg ua haujlwm). Zoo, ib qho ntxiv, qhov yuav ua rau tus neeg ua haujlwm "nrog nws tus kheej hauv Internet" yuav siv sijhawm ua haujlwm hauv YouTube, cov chaw lom zem thiab kev sib tham yog ntau dua.  
  • Unified passwords thiab nkag mus rau hauv lub site admin cheeb tsam, CMS, daim ntawv thov software yog yam txaus ntshai uas tig ib tug inept los yog siab phem neeg ua hauj lwm rau hauv ib tug elusive avenger. Yog tias koj muaj 5 tus neeg los ntawm tib lub subnet nrog tib tus ID nkag mus / lo lus zais nkag mus rau hauv lub banner, tshawb xyuas cov kev tshaj tawm thiab kev ntsuas, kho qhov teeb tsa thiab xa qhov hloov tshiab, koj yuav tsis twv qhov twg ntawm lawv yuam kev hloov CSS rau hauv taub dag. Yog li ntawd: sib txawv nkag mus, sib txawv passwords, nkag mus rau kev ua thiab sib txawv ntawm cov cai nkag.
  • Tsis tas yuav hais txog cov software tsis muaj ntawv tso cai uas cov neeg ua haujlwm rub mus rau lawv lub PC txhawm rau hloov kho ob peb daim duab thaum lub sijhawm ua haujlwm lossis tsim ib yam dab tsi uas nyiam nyiam. Koj tsis tau hnov ​​​​txog kev tshuaj xyuas ntawm chav haujlwm "K" ntawm Central Internal Affairs Directorate? Ces nws los cuag koj!
  • Antivirus yuav tsum ua haujlwm. Yog lawm, qee qhov ntawm lawv tuaj yeem ua rau koj lub PC qeeb qeeb, ua rau koj chim siab thiab feem ntau zoo li lub cim ntawm kev ua siab phem, tab sis nws yog qhov zoo dua los tiv thaiv nws dua li tom qab them nyiaj nrog kev poob qis lossis, phem dua, cov ntaub ntawv raug nyiag.
  • Cov lus ceeb toom ntawm kev khiav hauj lwm txog qhov txaus ntshai ntawm kev txhim kho ib daim ntawv thov yuav tsum tsis txhob raug ignored. Niaj hnub no, rub tawm ib yam dab tsi rau kev ua haujlwm yog qhov teeb meem ntawm vib nas this thiab feeb. Piv txwv li, Direct.Commander lossis AdWords editor, qee qhov SEO parser, thiab lwm yam. Yog tias txhua yam ntau dua lossis tsawg dua meej nrog Yandex thiab Google cov khoom lag luam, tom qab ntawd lwm tus pireizer, tus kab mob dawb huv, tus kws kho video nrog peb qhov teebmeem, screenshots, Skype recorders thiab lwm yam "cov kev pabcuam me me" tuaj yeem ua mob rau tus kheej PC thiab tag nrho lub tuam txhab network. . Qhia cov neeg siv kom nyeem cov khoos phis tawj xav tau los ntawm lawv ua ntej lawv hu rau tus thawj tswj hwm thiab hais tias "txhua yam yog tuag." Hauv qee lub tuam txhab, qhov teeb meem tsuas yog daws tau yooj yim: ntau cov khoom siv tau txais txiaj ntsig tau muab khaws cia rau hauv lub network sib koom, thiab cov npe ntawm cov kev daws teeb meem tsim nyog hauv online kuj tau muab tso rau ntawd.
  • Txoj cai BYOD lossis, hloov pauv, txoj cai tso cai siv cov cuab yeej ua haujlwm sab nraud ntawm lub chaw ua haujlwm yog qhov phem heev ntawm kev ruaj ntseg. Nyob rau hauv rooj plaub no, cov txheeb ze, phooj ywg, menyuam yaus, pej xeem tsis muaj kev tiv thaiv network, thiab lwm yam tau nkag mus rau cov cuab yeej technology. Qhov no yog Lavxias teb sab roulette nkaus xwb - koj tuaj yeem mus rau 5 xyoos thiab tau txais los ntawm, tab sis koj tuaj yeem poob lossis puas tag nrho koj cov ntaub ntawv thiab cov ntaub ntawv tseem ceeb. Zoo, ib qho ntxiv, yog tias tus neeg ua haujlwm muaj lub siab phem, nws yooj yim npaum li xa ob bytes los xau cov ntaub ntawv nrog "taug kev" cov cuab yeej. Koj kuj yuav tsum nco ntsoov tias cov neeg ua haujlwm feem ntau hloov cov ntaub ntawv ntawm lawv tus kheej lub khoos phis tawj, uas tuaj yeem tsim kev nyab xeeb dua.
  • Xauv koj cov khoom siv thaum koj nyob deb yog tus cwj pwm zoo rau kev siv lag luam thiab tus kheej. Ntxiv dua thiab, nws tiv thaiv koj los ntawm cov npoj yaig xav paub, cov neeg paub thiab intruders hauv cov chaw pej xeem. Nws nyuaj rau siv rau qhov no, tab sis ntawm ib qho ntawm kuv qhov chaw ua haujlwm kuv tau muaj kev paub zoo: cov npoj yaig tau mus txog lub PC xauv, thiab Xim tau qhib thoob plaws lub qhov rais nrog cov ntawv sau "Xauv lub computer!" thiab qee yam hloov pauv hauv kev ua haujlwm, piv txwv li, qhov kawg ntawm kev sib sau ua ke tau raug rhuav tshem lossis cov kab lus qhia kawg raug tshem tawm (qhov no yog pab pawg kuaj). Nws yog kev lim hiam, tab sis 1-2 zaug tau txaus txawm tias feem ntau cov ntoo. Txawm li cas los xij, kuv xav tias, cov neeg tsis yog IT yuav tsis nkag siab txog kev lom zem.
  • Tab sis qhov phem tshaj kev txhaum, ntawm chav kawm, yog nyob rau hauv lub system tus thawj coj thiab kev tswj - yog hais tias lawv categorically tsis siv lub tsheb tswj systems, khoom siv, ntawv tso cai, thiab lwm yam.

Qhov no yog, ntawm chav kawm, lub hauv paus, vim hais tias IT infrastructure yog qhov chaw uas ntxiv mus rau hauv hav zoov, qhov ntau qhov hluav taws kub muaj. Thiab txhua tus yuav tsum muaj lub hauv paus no, thiab tsis raug hloov los ntawm cov lus "peb txhua tus ntseeg ib leeg", "peb yog tsev neeg", "leej twg xav tau" - alas, qhov no yog rau lub sijhawm.

Qhov no yog Internet, me nyuam, lawv tuaj yeem paub ntau txog koj.

Nws yog lub sijhawm los qhia txog kev nyab xeeb ntawm Is Taws Nem rau hauv chav kawm kev nyab xeeb ntawm lub neej hauv tsev kawm ntawv - thiab qhov no tsis yog txhua yam hais txog kev ntsuas uas peb tau nkag rau sab nraud. Qhov no tshwj xeeb tshaj yog hais txog lub peev xwm los paub qhov txawv ntawm qhov txuas los ntawm qhov txuas, nkag siab qhov twg yog phishing thiab qhov twg yog kev dag ntxias, tsis qhib email txuas nrog cov ntsiab lus "Reconciliation Report" los ntawm qhov chaw tsis paub tsis nkag siab nws, thiab lwm yam. Txawm li cas los xij, zoo li, cov menyuam kawm ntawv twb paub tag nrho cov no, tab sis cov neeg ua haujlwm tsis tau. Muaj ntau qhov kev dag thiab yuam kev uas tuaj yeem cuam tshuam rau tag nrho lub tuam txhab ib zaug.

  • Kev sib raug zoo yog ib feem ntawm Is Taws Nem uas tsis muaj chaw ua haujlwm, tab sis thaiv lawv ntawm qib tuam txhab xyoo 2019 yog qhov kev ntsuas tsis zoo thiab tsis txaus siab. Yog li ntawd, koj tsuas yog yuav tsum tau sau ntawv rau txhua tus neeg ua haujlwm yuav ua li cas txhawm rau txheeb xyuas qhov tsis raug cai ntawm kev sib txuas, qhia rau lawv txog hom kev dag ntxias thiab hais kom lawv ua haujlwm hauv chaw ua haujlwm.

Kev lag luam tsis ruaj ntseg

  • Xa ntawv yog qhov chaw mob thiab tej zaum yog txoj hauv kev nrov tshaj plaws los nyiag cov ntaub ntawv, cog malware, thiab kis rau PC thiab tag nrho lub network. Alas, ntau tus tswv ntiav xav tias tus neeg siv email yog ib qho cuab yeej txuag nqi thiab siv cov kev pabcuam pub dawb uas tau txais 200 spam emails ib hnub twg tau txais los ntawm cov ntxaij lim dej, thiab lwm yam. Thiab qee cov neeg tsis muaj lub luag haujlwm qhib cov ntawv sau thiab cov ntawv txuas, txuas, duab - pom tseeb, lawv cia siab tias tus tub huabtais dub tau tso ib qho qub txeeg qub teg rau lawv. Tom qab ntawd tus thawj tswj hwm muaj ntau, ntau txoj haujlwm. Los yog nws xav li ntawd? Los ntawm txoj kev, lwm zaj dab neeg phem: hauv ib lub tuam txhab, rau txhua tsab ntawv spam rau tus thawj tswj hwm, KPI raug txo. Feem ntau, tom qab ib hlis tsis muaj spam - kev coj ua tau txais los ntawm niam txiv lub koom haum, thiab tseem tsis muaj spam. Peb daws qhov teeb meem no elegantly - peb tsim peb tus kheej email tus neeg siv khoom thiab tsim nws rau hauv peb tus kheej RegionSoft CRM, yog li tag nrho peb cov neeg siv khoom kuj tau txais ib qho yooj yim feature.

Kev lag luam tsis ruaj ntseg
Lwm zaus koj tau txais email coj txawv txawv nrog daim ntawv clip cim, tsis txhob nyem rau nws!

  • Cov neeg xa xov liaison kuj yog qhov chaw ntawm txhua hom kev sib txuas tsis zoo, tab sis qhov no yog qhov phem tsawg dua li kev xa ntawv (tsis suav lub sijhawm nkim sib tham hauv kev sib tham).

Zoo li cov no yog txhua yam me me. Txawm li cas los xij, txhua yam me me no tuaj yeem ua rau muaj kev puas tsuaj loj, tshwj xeeb tshaj yog tias koj lub tuam txhab yog lub hom phiaj ntawm kev sib tw tawm tsam. Thiab qhov no tuaj yeem tshwm sim rau leej twg.

Kev lag luam tsis ruaj ntseg

Cov neeg ua haujlwm Chatty

Qhov no yog qhov tseem ceeb ntawm tib neeg uas yuav nyuaj rau koj tshem tawm. Cov neeg ua haujlwm tuaj yeem sib tham txog kev ua haujlwm hauv txoj kev hauv tsev, hauv tsev noj mov, ntawm txoj kev, ntawm tus neeg siv khoom lub tsev, tham nrov nrov txog lwm tus neeg siv khoom, tham txog kev ua haujlwm tau zoo thiab cov haujlwm hauv tsev. Tau kawg, qhov yuav tshwm sim uas tus neeg sib tw sawv tom qab koj yog qhov tsis txaus ntseeg (yog tias koj tsis nyob hauv tib lub chaw lag luam - qhov no tau tshwm sim), tab sis qhov muaj peev xwm hais tias tus txiv neej qhia meej txog nws txoj haujlwm ua lag luam yuav raug tso tawm ntawm lub xov tooj smartphone thiab tshaj tawm. YouTube yog, oddly txaus, siab dua. Tab sis qhov no yog bullshit thiab. Nws tsis yog bullshit thaum koj cov neeg ua haujlwm txaus siab nthuav tawm cov ntaub ntawv hais txog khoom lossis tuam txhab ntawm kev cob qhia, rooj sib tham, kev sib ntsib, kev sib tham, lossis txawm nyob hauv Habre. Ntxiv mus, tib neeg feem ntau txhob txwm tshaj tawm hu lawv cov neeg sib tw rau cov kev sib tham no txhawm rau ua kom muaj kev sib tw txawj ntse.

Ib zaj dab neeg nthuav tawm. Nyob rau ntawm ib lub rooj sib tham galactic-scale IT, tus neeg hais lus ntu tau muab tso rau ntawm ib daim duab ua tiav ntawm lub koom haum ntawm IT infrastructure ntawm lub tuam txhab loj (sab saum toj 20). Cov tswv yim yog mega impressive, yooj yim cosmic, yuav luag txhua leej txhua tus yees duab nws, thiab nws tam sim ntawd ya mus thoob plaws social networks nrog rave xyuas. Zoo, tom qab ntawd tus neeg hais lus ntes lawv siv geotags, sawv ntsug, social media. tes hauj lwm ntawm cov uas muab nws thiab thov kom muab tshem tawm, vim hais tias lawv hu nws sai heev thiab hais tias ah-ta-ta. Lub chatterbox yog godsend rau tus neeg soj xyuas.

Ignorance... tso koj dim ntawm kev rau txim

Raws li Kaspersky Lab daim ntawv tshaj tawm xyoo 2017 thoob ntiaj teb ntawm cov lag luam uas ntsib kev cybersecurity teeb meem hauv 12 lub hlis, ib ntawm kaum (11%) ntawm cov xwm txheej loj tshaj plaws cuam tshuam nrog cov neeg ua haujlwm tsis saib xyuas thiab tsis paub.

Tsis txhob xav tias cov neeg ua haujlwm paub txhua yam txog kev ntsuas kev nyab xeeb ntawm tuam txhab, nco ntsoov ceeb toom lawv, muab kev cob qhia, ua cov ntawv xov xwm nthuav dav txog cov teeb meem kev nyab xeeb, tuav cov rooj sib tham dhau pizza thiab qhia cov teeb meem ntxiv. Thiab yog, lub neej txias hack - cim tag nrho cov ntaub ntawv luam tawm thiab hluav taws xob nrog cov xim, cov cim, cov ntawv sau: kev lag luam zais cia, zais cia, rau kev siv, kev siv dav dav. Qhov no yeej ua tau.

Lub ntiaj teb niaj hnub no tau muab cov tuam txhab ua haujlwm zoo heev: nws yog qhov tsim nyog los tswj hwm qhov sib npaug ntawm tus neeg ua haujlwm lub siab xav tsis yog ua haujlwm hnyav ntawm kev ua haujlwm, tab sis kuj tau txais cov ntsiab lus lom zem hauv keeb kwm yav dhau / thaum so, thiab kev tswj hwm kev ruaj ntseg nruj. Yog tias koj tig rau kev tswj hwm kev tswj hwm thiab moronic nrhiav kev pab cuam (yog, tsis yog typo - qhov no tsis yog kev ruaj ntseg, qhov no yog paranoia) thiab cov koob yees duab tom qab koj lub nraub qaum, cov neeg ua haujlwm kev ntseeg siab hauv lub tuam txhab yuav poob, tab sis kev tswj kev ntseeg siab kuj yog ib qho cuab yeej ruaj ntseg ntawm tuam txhab.

Yog li ntawd, paub thaum twg yuav tsum nres, hwm koj cov neeg ua haujlwm, thiab ua kom thaub qab. Thiab qhov tseem ceeb tshaj plaws, ua qhov tseem ceeb ntawm kev nyab xeeb, tsis yog tus kheej paranoia.

Yog koj xav tau CRM lossis ERP - ua tib zoo saib peb cov khoom thiab sib piv lawv lub peev xwm nrog koj lub hom phiaj thiab lub hom phiaj. Yog tias koj muaj lus nug lossis teeb meem, sau lossis hu, peb yuav npaj ib qho kev nthuav qhia online rau koj - tsis muaj kev ntaus nqi lossis tswb thiab xuav.

Kev lag luam tsis ruaj ntseg Peb cov channel hauv Telegram, nyob rau hauv uas, tsis muaj kev tshaj tawm, peb sau tsis yog tag nrho cov ntaub ntawv hais txog CRM thiab kev lag luam.

Tau qhov twg los: www.hab.com

Ntxiv ib saib