Ntshai, Mob thiab Loathing ntawm Technical Support

Habr tsis yog phau ntawv tsis txaus siab. Kab lus no yog hais txog Nirsoft cov cuab yeej pub dawb rau Windows system cov thawj coj.

Thaum hu rau kev pab txhawb nqa, tib neeg feem ntau muaj kev ntxhov siab. Qee tus neeg txhawj xeeb tias lawv yuav tsis muaj peev xwm piav qhia qhov teeb meem thiab yuav saib ruam. Qee tus neeg ntxhov siab nrog kev xav thiab nws nyuaj rau muaj lawv qhov kev npau taws txog qhov zoo ntawm kev pabcuam - tom qab tag nrho, tsis tau muaj ib zaug so ua ntej!

Kuv nyiam, piv txwv li, Veeam technical support. Nws teb maj mam, tab sis raug thiab mus rau lub ntsiab lus. Kuv txawm zoo siab los sau ntawv rau ib qho me me kom kawm tau qee yam tshiab.

Kev txhawb nqa zoo ntawm DeviceLock. Cov kev paub ntawm lawv cov qub-timers tsim nyog hwm. Tom qab yuav luag txhua qhov kev thov, kuv ntxiv ob peb kab ntawm "Kev Paub Tsis Paub" rau cov tuam txhab Wiki. Nyob rau tib lub sijhawm, lawv sai sai sib sau ua ke kev sim tsim cov khoom lag luam nrog cov kab mob ruaj khov - kev txhawb nqa thiab kev tsim khoom muaj feem cuam tshuam.

ArcServe tsis ntau. Cov neeg nyob hauv ntug dej hiav txwv Indian yog qhov zoo heev, coj zoo thiab saib xyuas, thiab kuv tsis tuaj yeem hais dab tsi zoo dua. Yog tsis muaj KB npaj, koj lub neej yuav tu siab.

Cov kev txhawb nqa ntawm peb cov antivirus flagship, Kaspersky Lab, sawv sib nrug. Ib yam li ib tug neeg tso tawm mus rau kws kho hniav, kuv sim tsis txhob sau ntawv mus txog rau thaum kawg. Vim hais tias nws yuav ntev, mob thiab nrog ib tug unpredictable tshwm sim. Koj tsis tuaj yeem xaiv tus kws kho mob, txawm tias koj muaj 5000 rubles hauv daim ntawv tso cai - leej twg los nrog kho koj. Thiab kuv zoo li yog tus kws kho mob kuv tus kheej (zoo, tsis yog kws kho mob, tsuas yog kws kho tsheb), kuv tau npau taws ob npaug.

Rau qhov taw tes.

Peb tab tom hloov kho Kaspersky Security rau Windows Server los ntawm version 10.1.1 txog 10.1.2. Kev ua haujlwm yog yooj yim, tab sis peb paub. Ntawm Microsoft qhov tseeb Patch Tuesday, Kuv pom tias cov kev hloov tshiab tsis tau teeb tsa rau ntawm pawg loj ntawm cov servers.

Nws tau muab tawm tias cov kev pabcuam wuauserv thiab BITS nres ua haujlwm ntawm cov servers, thiab thaum pib qhov yuam kev tau rov qab los:

Tom qab kho lub tso tawm nrog pej xeem tshuaj

sc config wuauserv type= own
sc config bits type= own

Kuv pom tau tias muaj qee yam sib xws ntawm cov servers - KSWS 100 tsis ntev los no tau nruab rau 10.1.2% ntawm cov neeg mob.

Kuv mob heev thiab qhib qhov kev thov rov hais dua.

Zoo siab txais tos!
Tom qab hloov kho dua tshiab los ntawm 10.1.1 txog 10.1.2.996, BITS thiab Windows Update cov kev pabcuam cuam tshuam rau ntau lub servers.
Thaum pib, qhov yuam kev rov qab: 1290
Puas yog qhov yuam kev no cuam tshuam nrog kev teeb tsa ntawm cov khoom?

Cov lus teb tsis ntev los txog.

Nyob zoo tav su, Mikhail!
Thaum txhim kho lossis hloov kho ib qho version, Kaspersky Security 10 rau Windows Server tsis xav txog cov kev pabcuam uas twb muaj lawm thiab tsis kuaj / hloov lawv qhov chaw.

Lawv hais li cas lawv txiav nws tawm.

Google ceev tau pom tias muaj teeb meem, lossis tsawg kawg muaj nyob rau hauv lwm version.

Kuv sau rov qab - cov neeg txawj ntse sau tias qhov teeb meem no muaj ua ntej, tej zaum nws tseem pheej? Muab cov ntaub ntawv qhia txog txheej txheem.

7 hnub (xya hnub, Karl!) technical support nyob twj ywm. Qhov tshwm sim tsis tau txhawb nqa. Kuv muab rau hauv daim ntawv luv luv:

Mikhail, nyob zoo tav su!

Hauv koj qhov xwm txheej, kev ua haujlwm tsis siv neeg tom qab hloov kho cov khoom muaj feem cuam tshuam tshwj xeeb rau tus kheej lossis pab pawg teeb tsa ntawm lub operating system (kuv cov lus xaus yog raws li kev kawm ntawm daim ntawv tshaj tawm koj xa).

Kuv xav kom koj tshuaj xyuas qhov kev ua haujlwm ntawm cov kev pabcuam hauv qhov tob. Kuv yuav zoo siab los pab koj nrog qhov no, txawm li cas los xij, qhov no yog lub luag haujlwm ntawm Microsoft kev txhawb nqa, txij li cov kev daws teeb meem uas koj tau teev tseg yog ua haujlwm thiab tsuas yog xav tau ib zaug xwb.

Ntawm kuv tus kheej, kuv xav ntxiv qhov ntawd ob qho tib si kev pabcuam koj tau teev tseg cuam tshuam txog kev hloov kho lub operating system thiab tsis ua txhua yam cuam tshuam rau kev ua haujlwm ntawm peb cov khoom, thiab raws li, qib ntawm koj qhov kev tiv thaiv.

Qhov no yog qhov kawg. Nws yog kev txaj muag.

Okay, yog tias Kaspersky Lab nrhiav tsis tau qhov tsis xws luag, cov tub rog yuav pom nws. Koj yuav tsum nrhiav nws tus kheej.

Cov kev pabcuam Windows tau khaws cia rau hauv tus lej sau npe:

HKLMSystemCurrentControlSetservices

Cov ntaub ntawv kaw lus tsis khaws dab tsi tseem ceeb tsuas yog cov ntaub ntawv binary.

Peb yuav saib xyuas lub npe li cas? Cov cuab yeej siv ntau yam - Tus Txheej Txheem Saib Xyuas los ntawm Sysinternals.

Dab tsi yog qhov cuam tshuam nrog Process Monitor? Nws yog qhov nyuaj heev los nrhiav ib yam dab tsi hauv nws yog tias koj tsis paub meej qhov koj tab tom nrhiav.

Nyob rau tib lub sijhawm, muaj cov khoom siv hluav taws xob los ntawm lub tuam txhab tsis paub dav Nirsoft. Nws tsim ntau ntau yam kev pab cuam tshwj xeeb - los ntawm kev saib xyuas kev sib txuas ntawm USB cov khoom siv los nyeem cov khoom lag luam ntawm cov npe. Yog tias koj tsis tau hnov ​​​​txog nws, kuv xav kom mus xyuas lub vev xaib thiab tshawb xyuas cov khoom sau. Thaum kuv xub kawm txog lawv, zoo li qhib lub thawv khoom ua si.

Kev siv hluav taws xob yuav muaj txiaj ntsig zoo rau peb txoj haujlwm www.nirsoft.net/utils/registry_changes_view.html
RegistryChangesView v1.21. Download tau thiab tso tawm ntawm lub server.

Thawj qhov uas yuav tsum tau ua yog nqa lub snapshot ua ntej kev teeb tsa.

Tom qab ntawd peb tso tawm Sysinternals Process Monitor, lov tes taw txhua yam tshwj tsis yog kev sau npe, thiab teeb tsa khaws cov txiaj ntsig mus rau ib daim ntawv.

Peb pib txheej txheem installation thiab xyuas kom meej tias txhua yam tawg.
Peb muab ib qho snapshot thib ob hauv RegistryChangesView.
Peb sib piv snapshots nrog ib leeg.

Thiab ntawm no yog qhov txaus siab rau peb.

Tab sis leej twg ua nws? Tej zaum qhov kev pabcuam tsoo nws tus kheej?

Cia peb saib cov txheej txheem saib xyuas, cia peb pib nrog cov txheej txheem lim dej:

Peb muab Cov Ntsiab Lus los ntawm kev sau npe, txheeb los ntawm Cov Ntawv Sau:

Thiab ntawm no yog qhov koj tab tom nrhiav:

Ntawd yog tag nrho, cov phooj ywg, hauv 5 feeb qhov laj thawj ntawm qhov teeb meem tau pom.

Qhov no yeej yog Kaspersky installer, thiab peb paub raws nraim li cas nws lov cov kev pab cuam. Qhov no txhais tau tias peb tuaj yeem yooj yim rov qab mus rau nws lub xeev qub.

Cov lus xaus yog dab tsi?

Cia siab rau kev txhawb nqa, tab sis tsis txhob ua yuam kev koj tus kheej. Tsis txhob ua tub nkeeg. Xav txog nws tawm.
Siv cov cuab yeej tsim nyog. Nthuav koj tus kheej txheej txheej txheej txheem. Kawm cov cuab yeej uas koj siv txhua hnub.
Zoo, yog tias koj ua haujlwm txhawb nqa koj tus kheej, sim kawm yuav ua li cas hla thawj theem - "Kev tsis lees paub". Qhov no, los ntawm txoj kev, yog qhov nyuaj tshaj plaws.

Kuv xav tias kuv tuaj yeem pib ua raws cov lus qhia no kuv tus kheej. Nyob zoo Labs!

PS: Ua tsaug berez rau kev pab nrog sau ntawv.

Tau qhov twg los: www.hab.com