Kev tshawb fawb hauv xov tooj thiab tshawb hauv CRM hauv 3CX CFD, tshiab WP-Live Chat Support plugin, Android daim ntawv thov hloov tshiab

Ob peb lub lis piam dhau los peb tau qhia ntau qhov kev hloov kho tshiab thiab ib yam khoom tshiab. Tag nrho cov khoom tshiab thiab kev txhim kho no yog ua raws li 3CX txoj cai ntawm kev tsim kom muaj ntau qhov chaw hu xov tooj siv tau raws li UC PBX.
  

3CX CFD hloov tshiab - Tshawb nrhiav thiab tshawb xyuas cov khoom hauv CRM

Qhov kev tso tawm tshiab kawg ntawm 3CX Call Flow Designer (CFD) Hloov Kho 3 tau txais qhov Kev Tshawb Fawb tshiab, uas tso cai rau tus neeg siv yam tsis muaj kev txawj ntse los tsim kev tshawb fawb hauv xov tooj. Txhawm rau tsim ib daim ntawv ntsuam xyuas, siv qhov pom kev tiv thaiv kev teeb tsa wizard.

 

Txog rau tam sim no, tsim cov kev tshawb fawb hauv xov tooj hauv 3CX xav tau tus programmer los teeb tsa ntau yam sib txawv CFD thiab txuas lawv ua ke nrog C# code. Raws li qhov kev thov ntawm cov neeg siv, peb tau tsim ib daim ntawv ntsuam xyuas npaj txhij uas muaj cov peev txheej hauv qab no:

• Hais lus dav dav, xws li kev txais tos ua ntej pib daim ntawv ntsuam xyuas thiab ceeb toom thaum daim ntawv ntsuam xyuas tiav.
• Nug cov lus nug ntawm ntau hom: "Yog / Tsis yog", "muab qhov ntsuas los ntawm / rau" thiab tuaj yeem sau cov lus teb yooj yim.
• Sau cov lus teb rau cov neeg siv khoom hauv CSV cov ntaub ntawv, ntxiv cov ntaub ntawv ntxiv yog tias xav tau.

Tsis tas li nyob rau hauv qhov kev tso tawm tshiab ntawm CFD muaj ib qho kev tshawb nrhiav hauv CRM (CRM Lookup). Nws tso cai rau koj rho tawm cov ntaub ntawv los ntawm CRM system txuas nrog 3CX. Lub CRM nws tus kheej txuas mus rau 3CX li niaj zaus - hauv 3CX tswj interface. Cov ntaub ntawv tau txais los ntawm qhov kev thov raug xa mus rau kev ua haujlwm ntxiv nrog CFD daim ntawv thov lub suab.

Ib qho piv txwv ntawm kev siv ib feem:

1. Thaum hu xov tooj tuaj, tus neeg siv npe hu tus ID raug xa mus rau CRM.
2. Yog tias tus neeg siv nrog xws li Tus Hu Xov Tooj ID raug pom, qhov kev thov rov qab los ntawm CRM tus lej txuas ntxiv ntawm tus thawj tswj hwm tau muab rau tus neeg siv khoom no.
3. Daim ntawv thov CFD tau txais tus lej txuas ntxiv thiab hloov kev hu (siv cov khoom hloov pauv) mus rau tus thawj tswj qhov txuas ntxiv.

Yog li, tus neeg siv khoom ib txwm xaus nrog nws tus thawj tswj kev pabcuam. Yav dhau los, CFD tsis muaj cov cuab yeej yooj yim zoo li no, thiab xav tau kev sib cuam tshuam ntawm ntau yam, uas tau koom nrog, dua, los ntawm tus tsim nyog tsim nyog.

Peb rov hais dua - siv CRM Lookup, koj thawj zaug yuav tsum txuas ib qho ntawm cov cov CRM systems, thiab yog tias koj CRM tsis nyob hauv daim ntawv, siv 3CX REST API.
Txhawm rau ua haujlwm nrog 3CX CFD v16 Hloov Kho 3 koj xav tau 3CX V16 Hloov tshiab 3.

• Download Hu Flow Designer
• Hu rau Flow Designer Documentation
• Tag nrho changelog

3CX tau txais WP-Live Chat plugin rau ntau lub chaw sib cuag

Peb nyuam qhuav yuav WP-Live Chat Txhawb - Kev sib tham nrov plugin nrog cov neeg tuaj saib hauv lub vev xaib nrog kev txheeb xyuas lub sijhawm. Nws yog qhov nrov tshaj plaws nyob sib tham rau WordPress nrog ntau dua 1 lab rub tawm thiab tshaj 1000 rub tawm txhua hnub. Tau txais WP-Live Chat thev naus laus zis ua raws li kev tso tawm ntawm nws tus kheej plugin 3CX Live Tham, qhia nrog 3CX v16. Tag nrho cov kauj ruam no yog tsom rau kev ua kom yooj yim thiab tsim qauv ntau lub chaw sib cuag ntawm tus nqi pheej yig tshaj.

Rau kev siv: WP-Live Chat tau tso tawm xyoo 2014 los ntawm South Africa lub tuam txhab Code Cabin, tus tsim tawm ntawm e-commerce daws teeb meem. 3CX yuav nquag tsim WP-Live Chat Support, thiab nws yuav muaj pub dawb thiab ua ib qho khoom sib cais. Tsis zoo li muaj npe 3CX Nyob Sib Tham & ThamWP-Live Chat tsis suav nrog kev sib txuas lus suab / video nrog cov neeg tuaj saib hauv lub xaib, tab sis nws muaj kev tshuaj xyuas dav dav ntawm tus neeg siv cov dej num hauv online.

3CX Android Beta Hloov tshiab

Qhov tseeb beta ntawm 3CX Android app tau txais ntau qhov kev txhim kho tseem ceeb raws li koj cov lus pom.

Yog tias lub xov tooj raug txav mus rau sab nraud lub network hauv zos (thiab qhov kev sib txuas los ntawm IP chaw nyob tau hloov mus rau qhov kev sib txuas los ntawm FQDN), qee zaum qhov yuam kev "kev thov ua tsis tiav" yuav tshwm sim thaum sim hu. Qhov teeb meem tam sim no kho.

Ua ke nrog tus neeg siv lub npe (nyob rau hauv Status thiab Chat daim ntawv thov interfaces), lub npe ntawm cov chaw taws teeb (kev cob cog rua ntawm ib lub cev interstation) 3CX PBX yog tam sim no tso tawm. Qhov no yooj yim yog tias ib lub koom haum muaj ob tus neeg ua haujlwm nrog tib lub npe, tab sis ua haujlwm hauv cov chaw ua haujlwm sib txawv (txuas mus rau 3CX PBXs sib txawv). Tsis tas li ntawd, lub npe ntawm PBX tam sim no tau tshwm sim nyob ib sab ntawm tus neeg ua haujlwm tus Hu Xov Tooj ID. Qhov no tso cai rau koj nkag siab sai sai uas chaw ua haujlwm / PBX lawv hu koj los ntawm.

Lub voicemail mloog interface kuj tau hloov kho. Tam sim no koj pom ib daim ntawv teev tag nrho cov lus nrog cov kev xaiv muaj. Xaiv qhov kev xaiv uas tsim nyog thiab cov lus yuav raug ntaus hauv lub built-in Google Play Music player.

Lwm yam kev txhim kho 3CX rau Android Beta:

• Ntxiv qhov "Tsis txhob nug dua" kev xaiv thaum tso cai rau app nkag mus rau koj lub xov tooj phau ntawv chaw nyob.
• Hloov cov ntaub ntawv raug rub mus rau ib daim nplaub tshev tshwj xeeb raws li Android 10 cov txheej txheem txhim kho.
• Tus tshiab nco-down lim lim tso cai rau koj los qhia tag nrho cov neeg hu, tsuas yog 3CX hu, tsuas yog Android ntaus ntawv hu.
• Cov neeg koom siab tshaj plaws rau lub rooj sib tham ntawm qhov xav tau yog 3. Rau cov rooj sib tham uas muaj coob tus neeg tuaj koom, siv lub Rooj Sib Tham Scheduler.

Koj tuaj yeem nruab daim ntawv thov los ntawm kev txuas mus rau 3CX Beta Test Program rau Android. Yog tias koj muaj teeb meem nrog daim ntawv thov lossis muaj lus pom zoo, tawm mus xyuas qhov tshwj xeeb rooj sab laj.

• Tag nrho changelog.

Tau qhov twg los: www.hab.com