Lub tuam txhab TMT Consulting tau kawm txog kev lag luam Lavxias rau qhov kev pabcuam "Hu Dawb": qhov kev thov rau cov kev pabcuam sib xws hauv peb lub tebchaws tau loj hlob.
Peb tab tom tham txog cov xov tooj 8-800, hu rau uas pub dawb rau cov neeg siv khoom. Raws li txoj cai, cov neeg siv khoom ntawm Kev Pabcuam Hu Dawb yog cov tuam txhab loj ua haujlwm ntawm tsoomfwv qib siab. Tab sis kev txaus siab rau cov kev pabcuam no tseem loj hlob hauv ntu ntawm cov lag luam me thiab nruab nrab.
Yog li, nws tau tshaj tawm tias xyoo 2019, kev lag luam ntim ntawm "Kev Hu Dawb" hauv Russia tau nce txog 8,5 billion rubles. Qhov no yog 4,1% ntau tshaj qhov tshwm sim ntawm 2018, thaum tus nqi yog 8,2 billion rubles.
Tus thawj coj ntawm cov nyiaj tau los yog Rostelecom nrog 34% ntawm kev ua lag luam. Qhov no yog ua raws li MTT (23%), VimpelCom (13%), MegaFon (12%) thiab MTS (10%).
Nws yuav tsum raug sau tseg tias Rostelecom kuj tseem muaj tus lej loj tshaj plaws - 41% ntawm tag nrho cov naj npawb muaj peev xwm faib rau cov neeg ua haujlwm hauv 8-800 code.
"Qhov kev muaj koob meej txuas ntxiv ntawm cov kev pabcuam tau piav qhia los ntawm qhov tseeb tias kev siv tsoomfwv ntau tus lej 8800 tsis yog tsuas yog nce tus lej thiab sijhawm ntawm kev hu los ntawm cov neeg siv khoom, tab sis kuj tsim cov duab ntawm lub koomhaum muaj koob npe uas tuaj yeem ntseeg tau," hais tias TMT Consulting.
Nws tseem tau sau tseg tias thaum pib ntawm 2020, vim muaj kev sib kis, muaj kev nce mus ib ntus hauv 8-800 kev tsheb khiav: qhov no yog vim muaj coob tus neeg hu xov tooj mus rau cov chaw ncig tebchaws thiab aviation tuam txhab, tsev kho mob, chaw sib tham. , chaw kuaj mob, khoom noj thiab tshuaj xa khoom, tsev txhab nyiaj thiab lwm yam.
Tau qhov twg los: 3d xov.ru