{"id":153384,"date":"2026-01-05T15:14:50","date_gmt":"2026-01-05T13:14:50","guid":{"rendered":"https:\/\/prohoster.info\/?page_id=153384"},"modified":"2026-10-05T17:34:50","modified_gmt":"2026-10-05T15:34:50","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/prohoster.info\/hr\/kompaniya\/privacy-policy","title":{"rendered":"Politika privatnosti"},"content":{"rendered":"<div class=\"wp-block-cover\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"738\" class=\"wp-block-cover__image-background wp-image-153385 size-full\" alt=\"Politika privatnosti\" src=\"https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police.webp 1920w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-300x115.webp 300w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-1024x394.webp 1024w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-768x295.webp 768w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-1536x590.webp 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-large-font-size wp-elements-1\">Politika privatnosti<\/h1>\n<\/div><\/div>\n\n\n\n<div class=\"container\"> \n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:36px\">Politika privatnosti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pravo <strong>Politika privatnosti<\/strong> (dalje \u2014 \u201ePolitika\u201c) opisuje na\u010din prikupljanja, kori\u0161tenja, pohrane i za\u0161tite osobnih podataka korisnika web stranice prohoster.info (dalje \u2014 \u201eWeb stranica\u201c), kao i klijenata usluga koje pru\u017ea tvrtka <strong>IT WEB LTD<\/strong> (Reg. br. 2088463, Registrirana adresa: Intershore Chambers, Road Town, Tortola, P.O. Box 4342, Britanski Djevi\u010danski Otoci), koja djeluje pod trgova\u010dkom markom <strong>ProHoster<\/strong> (Adresa poslovanja: Tulpenstraat 6, Meppel, Nizozemska) (dalje u tekstu \u2014 \u201eTvrtka\u201d, \u201eMi\u201d).<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Va\u017eno:<\/strong> Kori\u0161tenjem Web stranice i usluga Tvrtke, potvr\u0111ujete svoj pristanak s uvjetima ove Politike.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">1. Op\u0107i uvjeti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.1. ProHoster po\u0161tuje pravo korisnika na privatnost i obvezuje se za\u0161tititi osobne podatke u skladu s:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>Op\u0107om uredbom o za\u0161titi podataka EU <strong>(GDPR)<\/strong>;<\/li>\n\n\n\n<li>primjenjivim nacionalnim zakonodavstvom;<\/li>\n\n\n\n<li>principima zakonitosti, transparentnosti i minimizacije podataka.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.2. Ova politika se primjenjuje na sve osobne podatke koje prikupljamo:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>putem web stranice;<\/li>\n\n\n\n<li>kroz klijentski panel;<\/li>\n\n\n\n<li>prilikom naru\u010divanja usluga;<\/li>\n\n\n\n<li>prilikom kontaktiranja korisni\u010dke podr\u0161ke;<\/li>\n\n\n\n<li>prilikom kori\u0161tenja billing i tehni\u010dkih usluga.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Koje podatke prikupljamo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mo\u017eemo prikupljati sljede\u0107e kategorije podataka:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.1. Osobni podaci<\/h3>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>ime i prezime;<\/li>\n\n\n\n<li>adresa e-po\u0161te;<\/li>\n\n\n\n<li>broj telefona;<\/li>\n\n\n\n<li>dr\u017eava i grad prebivali\u0161ta;<\/li>\n\n\n\n<li>podaci o korisni\u010dkom ra\u010dunu.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.2. Tehni\u010dki podaci<\/h3>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>Informacije o pregledniku, ure\u0111aju i operativnom sustavu.<\/li>\n\n\n\n<li>Datoteke <strong>cookie<\/strong>.<\/li>\n\n\n\n<li>Logovi poslu\u017eitelja (datum i vrijeme pristupa).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.3. Pla\u0107anje i billing podaci<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>informacije o uplati i transakcijama;<\/li>\n\n\n\n<li>povijest narud\u017ebi i usluga;<\/li>\n\n\n\n<li>identifikatori platnih sustava.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>ProHoster ne pohranjuje pune podatke o bankovnim karticama. Uplate obra\u0111uju vanjski pru\u017eatelji usluga pla\u0107anja.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.4. Podaci korisni\u010dke podr\u0161ke<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>obrtnje u sustavu podr\u0161ke;<\/li>\n\n\n\n<li>prepiska s podr\u0161kom;<\/li>\n\n\n\n<li>tehni\u010dke informacije koje korisnik dostavlja radi rje\u0161avanja problema.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"no-logs\" class=\"wp-block-heading\"><strong>2.5. Obrada podataka prilikom kori\u0161tenja ProHoster VPN (No-Logs Policy)<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-2b8811d1 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Prilikom pru\u017eanja VPN usluga, tvrtka <strong>IT WEB LTD<\/strong> strogo se pridr\u017eava politike No-Logs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mi <strong>ne bilje\u017eimo i ne pohranjujemo<\/strong> povijest posje\u0107enih web stranica, prijenos ili primljeni promet, svrhu DNS upita i IP adrese koje se dodjeljuju korisniku tijekom VPN sesije.<\/li>\n\n\n\n<li>Mi <strong>ne pohranjujemo<\/strong> vremenske oznake sesija povezivanja (Timestamp) i izvorni IP adresu klijenta.<\/li>\n\n\n\n<li>Sve obrade mre\u017enog prometa odvijaju se u radnoj memoriji (RAM) nodova bez zapisivanja na fizi\u010dke pohrane.<\/li>\n\n\n\n<li>Prikupljanje osobnih podataka (e-mail, podaci o pla\u0107anju) odvija se isklju\u010divo za registraciju ra\u010duna i billing u skladu s to\u010dkom 2.1 ove Politike.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. Ciljevi obrade podataka<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prikupljeni podaci se koriste za osiguranje stabilnog rada usluga:<\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>pru\u017eanje i administracija <a href=\"https:\/\/prohoster.info\/hr\/hosting\/\" title=\"\">usluga hostinga<\/a>;<\/li>\n\n\n\n<li>kreiranje i upravljanje korisni\u010dkim ra\u010dunom;<\/li>\n\n\n\n<li>obra\u0111ivanje pla\u0107anja i izdavanje ra\u010duna;<\/li>\n\n\n\n<li>tehni\u010dka podr\u0161ka i odr\u017eavanje;<\/li>\n\n\n\n<li>osiguranje sigurnosti i spre\u010davanje prijevara;<\/li>\n\n\n\n<li>ispunjavanje pravnih obveza;<\/li>\n\n\n\n<li>pobolj\u0161anje kvalitete usluge i korisni\u010dkog iskustva;<\/li>\n\n\n\n<li>obavje\u0161tavanje o va\u017enim promjenama i obavijestima.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"cookie\" class=\"wp-block-heading\">4. Kola\u010di\u0107i i sli\u010dne tehnologije<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Na\u0161a web stranica koristi <strong>kola\u010di\u0107e<\/strong> i sli\u010dne tehnologije za ispravan rad i pobolj\u0161anje funkcionalnosti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.1. Tipovi kola\u010di\u0107a<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mo\u017eemo koristiti:<\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li><strong>neophodne kola\u010di\u0107e<\/strong> \u2014 potrebni za rad web stranice i korisni\u010dke zone;<\/li>\n\n\n\n<li><strong>funkcionalne kola\u010di\u0107e<\/strong> \u2014 \u010duvaju korisni\u010dke postavke;<\/li>\n\n\n\n<li><strong>analiti\u010dke kola\u010di\u0107e<\/strong> \u2014 poma\u017eu u analizi kori\u0161tenja web stranice (anonimizirano).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.2. Upravljanje kola\u010di\u0107ima<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Korisnik mo\u017ee ograni\u010diti ili onemogu\u0107iti <strong>kola\u010di\u0107e<\/strong> u postavkama preglednika. Me\u0111utim, to mo\u017ee utjecati na ispravan rad web stranice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Za ispravan rad web stranice koristimo vanjske usluge koje mogu postavljati kola\u010di\u0107e na va\u0161 ure\u0111aj. Takve usluge uklju\u010duju:<br>\u25cf <strong>Google<\/strong> (Analytics, Tag Manager)<br>\u25cf <strong>Meta<\/strong> (Facebook Pixel)<br>\u25cf <strong>LinkedIn<\/strong> (Insight Tag)<br>Ovi datoteke <strong>cookie<\/strong> poma\u017eu nam pratiti performanse i pobolj\u0161ati ciljanje korisnika.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi\u0161e informacija o datotekama <strong>kola\u010di\u0107e<\/strong> mo\u017eete pro\u010ditati na adresi: <a href=\"http:\/\/en.wikipedia.org\/wiki\/HTTP_cookie\" rel=\"nofollow\" title=\"\">http:\/\/en.wikipedia.org\/wiki\/HTTP_cookie<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Prijenos podataka tre\u0107im osobama<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tvrtka <strong>ne prodaje<\/strong> osobne podatke tre\u0107im osobama. Prijenos je mogu\u0107 samo u sljede\u0107im slu\u010dajevima:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Pla\u0107ajnim sustavima<\/strong> \u2014 za obavljanje transakcija.<\/li>\n\n\n\n<li><strong>Tehni\u010dkim partnerima<\/strong> \u2014 isklju\u010divo za osiguranje rada hostinga.<\/li>\n\n\n\n<li><strong>Dr\u017eavnim organima<\/strong> \u2014 prema zahtjevima zakona.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Sve tre\u0107e strane obvezuju se po\u0161tovati zahtjeve o za\u0161titi privatnosti i podataka.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Pohrana i za\u0161tita podataka<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.1. Primjenjujemo tehni\u010dke i organizacijske mjere za\u0161tite, uklju\u010duju\u0107i:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>enkripcija;<\/li>\n\n\n\n<li>kontrolu pristupa;<\/li>\n\n\n\n<li>pra\u0107enje sigurnosti;<\/li>\n\n\n\n<li>ograni\u010davanje pristupa podacima.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.2. Rokovi pohrane podataka:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li><strong>podaci ra\u010duna<\/strong> \u2014 za vrijeme trajanja korisni\u010dkog ra\u010duna;<\/li>\n\n\n\n<li><strong>podaci o naplati<\/strong> \u2014 u skladu s zakonskim zahtjevima;<\/li>\n\n\n\n<li><strong>tehni\u010dki logovi<\/strong> \u2014 ograni\u010den period potreban za sigurnost.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Prava korisnika<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Imate pravo:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>tra\u017eiti pristup svojim podacima ili njihovo brisanje;<\/li>\n\n\n\n<li>povu\u0107i saglasnost za obradu;<\/li>\n\n\n\n<li>ispraviti neto\u010dnosti u osobnim podacima.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Kako biste ostvarili ova prava, obratite se na\u0161oj <strong><a href=\"https:\/\/billing.prohoster.info\/submitticket.php?step=2&amp;deptid=1&amp;language=english\" rel=\"nofollow\" title=\"\">podr\u0161ci<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Odgovornost korisnika<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Obvezujete se pru\u017eiti to\u010dne informacije i samostalno osigurati sigurnost lozinki za svoj ra\u010dun.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Promjene u Politici privatnosti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zadr\u017eavamo pravo na izmjenu ove Politike. Trenutna verzija uvijek je dostupna na web stranici <a href=\"https:\/\/prohoster.info\/hr\/kompaniya\/privacy-policy\/\" title=\"\">ProHoster<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Kontakt informacije<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Za pitanja o obradi osobnih podataka obratite se preko:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Web stranica:<\/strong> <a href=\"https:\/\/prohoster.info\/hr\/\" title=\"https:\/\/prohoster.info\">https:\/\/prohoster.info<\/a><br><strong>Li\u010dni korisni\u010dki ra\u010dun:<\/strong> <a rel=\"nofollow\" href=\"https:\/\/billing.prohoster.info\" title=\"https:\/\/billing.prohoster.info\">https:\/\/billing.prohoster.info<\/a><br><strong>E-mail:<\/strong> support@prohoster.info<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Naziv marke:<\/strong> ProHoster<br><strong>Adresa poslovanja:<\/strong> Tulpenstraat 6, Meppel, Nizozemska<br><strong>Pravna osoba:<\/strong> IT WEB LTD<br><strong>Broj registracije:<\/strong> 2088463<br><strong>Registrirana adresa:<\/strong> Intershore Chambers, Road Town, Tortola, P.O. Box 4342, Britanski Djevi\u010danski Otoci<\/p>\n\n\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 \u041d\u0430\u0441\u0442\u043e\u044f\u0449\u0430\u044f \u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430\u00bb) \u043e\u043f\u0438\u0441\u044b\u0432\u0430\u0435\u0442 \u043f\u043e\u0440\u044f\u0434\u043e\u043a \u0441\u0431\u043e\u0440\u0430, \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f, \u0445\u0440\u0430\u043d\u0435\u043d\u0438\u044f \u0438 \u0437\u0430\u0449\u0438\u0442\u044b \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0441\u0430\u0439\u0442\u0430 prohoster.info (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u0421\u0430\u0439\u0442\u00bb), \u0430 \u0442\u0430\u043a\u0436\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0443\u0441\u043b\u0443\u0433, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u043c\u044b\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 IT WEB LTD (Reg. No. 2088463, Registered address: Intershore Chambers, Road Town, Tortola, P.O. 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