{"id":30590,"date":"2019-10-31T21:36:22","date_gmt":"2019-10-31T18:36:22","guid":{"rendered":"https:\/\/prohoster.info\/blog\/customer-development-kak-zhiznennaya-filosofiya\/"},"modified":"2019-10-31T21:36:22","modified_gmt":"2019-10-31T18:36:22","slug":"customer-development-kak-zhiznennaya-filosofiya","status":"publish","type":"post","link":"https:\/\/prohoster.info\/hr\/blog\/news\/customer-development-kak-zhiznennaya-filosofiya","title":{"rendered":"Customer Development kao \u017eivotna filozofija","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Ovo je petak \u010dlanak o primjeni suvremenih poslovnih metoda u svakodnevnom \u017eivotu. Molim vas da ga shvatite s humorom.
\n<\/a><\/noindex>
\nCustomer Development je do\u0161ao kao metoda identificiranja potreba potencijalnih klijenata pri stvaranju novih proizvoda. Me\u0111utim, principi se mogu primijeniti i na rje\u0161avanje mnogih osobnih zadataka. \u0160tovi\u0161e, CustDev mo\u017ee biti dio \u017eivotne filozofije suvremenog \u010dovjeka. <\/p>\n

Primjena filozofije Cust Dev poma\u017ee u pobolj\u0161anju odnosa me\u0111u ljudima. Kao \u017eivotno na\u010delo ovo mo\u017ee izgledati ovako:<\/p>\n

Ako \u017eeli\u0161 posti\u0107i dobar rezultat i zahvalan odnos prema sebi, prvo saznaj \u0161to ljudi \u017eele i to u\u010dini, a ne ono \u0161to se \u010dini ispravnim osobno tebi.<\/p><\/blockquote>\n

Algoritam primjene ovog na\u010dela je jednostavan.<\/p>\n

    \n
  1. Poku\u0161aj se pripremiti i provesti istra\u017eivanje unaprijed.<\/li>\n
  2. Zapamti izreke i postupke ljudi za koje namjerava\u0161 u\u010diniti ne\u0161to na zadanu temu.<\/li>\n
  3. Razradi poja\u0161njavaju\u0107a pitanja.<\/li>\n
  4. Postavi poja\u0161njavaju\u0107a pitanja unaprijed i postupno, ne privla\u010de\u0107i pa\u017enju. <\/li>\n
  5. Ako \u017eeli\u0161 provesti istra\u017eivanje prikriveno i ne izazivaju\u0107i sumnju, organski uklopi svoja pitanja u vrijeme drugih razgovora i rasprava.<\/li>\n
  6. Izbjegavaj javne ankete, jer ljudi na javnim mjestima \u010desto ne izra\u017eavaju svoje mi\u0161ljenje, ve\u0107 se oslanjaju na tu\u0111a autoritativna mi\u0161ljenja.<\/li>\n<\/ol>\n

    \nKako se mo\u017ee primijeniti. Primjeri.<\/p>\n

    Primjer br. 1: Kupovina poklona bliskoj osobi ili kolegi.<\/p>\n

    Svi se mi s vremena na vrijeme suo\u010davamo s problemom \u2014 \u0161to pokloniti bliskim osobama u uvjetima ogromnog izbora opcija. \u017delimo da poklon bude osoban, nezaboravan, duhovan. Drugim rije\u010dima \u2014 onakav kakav \u017eeli obdareni.<\/p>\n

    Pripremite se unaprijed \u2013 obratite pozornost na \u0161to obdareni gleda u trgovinama, o \u010demu \u010desto govori, o kojim predmetima rasprava izaziva veliki interes.<\/p>\n

    Metodologija Customer Development je u\u010dinkovita kada se primjenjuje za istra\u017eivanje pro\u0161log iskustva. Ako se u va\u0161oj komunikaciji ikada pojavi tema poklona, vrijedno je pitati \u2013 koji ti je poklon najvi\u0161e svi\u0111ao\/zapam\u0107en u \u017eivotu? A za\u0161to?<\/p>\n

    Pitajte zajedni\u010dke poznanike u \u010demu se osobi kojoj treba kupiti poklon iznena\u0111enje zanima.
    \nAko odlu\u010dite izravno pitati \u2013 \u0161to ti mogu pokloniti, riskirate da \u010dujete optu\u017ebe za nepa\u017enju ili \u010dak \u0161krtost. Stoga je bolje istra\u017eiti temu prikriveno.<\/p>\n

    Primjer br. 2: Ure\u0111enje ureda.<\/p>\n

    \u010cesto se u HR okru\u017eenju postavlja tema ure\u0111enja ureda \u2013 \u0161to jo\u0161 u\u010diniti da zaposlenicima bude ugodnije raditi. Uz pomo\u0107 filozofije Customer Development, zadatak se rje\u0161ava prili\u010dno jednostavno.<\/p>\n

    Slu\u0161ajte o kojim formatima opu\u0161tanja razgovaraju zaposlenici uz \u0161alicu \u010daja ili kave.
    \n\u0160to inspirira va\u0161e zaposlenike? Raspravljaju li o interijerima ureda poznatih tvrtki? Podijelite im u chat slike ureda poznatih tvrtki i slu\u0161ajte \u0161to \u0107e re\u0107i o tome.<\/p>\n

    Mo\u017eete izravno postaviti pitanje \u2013 \u201e\u0160to biste vi osobno pobolj\u0161ali u na\u0161em uredu i kako?\u201c. Pitanje trebate postaviti osobno, jedan na jedan. Mo\u017eete organizirati anketu putem Google obrazaca, ali ona mora biti anonimna, a zahtjev za sudjelovanje treba osobno uputiti svakom zaposleniku. To je va\u017eno jer sumnji\u010davi zaposlenici mogu odmah posumnjati da se ne\u0161to doga\u0111a, pomisliti da ih se na taj na\u010din ocjenjuje i da uskoro mogu biti otpu\u0161teni ili da \u0107e netko izgubiti premiju.
    \n
    Izvor:     habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

    \u042d\u0442\u043e \u043f\u044f\u0442\u043d\u0438\u0447\u043d\u0430\u044f \u0441\u0442\u0430\u0442\u044c\u044f \u043f\u0440\u043e \u043f\u0440\u0438\u043c\u0435\u043d\u0435\u043d\u0438\u0435 \u0441\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u044b\u0445 \u0431\u0438\u0437\u043d\u0435\u0441-\u043c\u0435\u0442\u043e\u0434\u0438\u043a \u0432 \u043f\u043e\u0432\u0441\u0435\u0434\u043d\u0435\u0432\u043d\u043e\u0439 \u0436\u0438\u0437\u043d\u0438. \u041f\u0440\u043e\u0448\u0443 \u0432\u043e\u0441\u043f\u0440\u0438\u043d\u0438\u043c\u0430\u0442\u044c \u0441 \u044e\u043c\u043e\u0440\u043e\u043c. Customer Development \u043f\u0440\u0438\u0448\u0451\u043b \u043a \u043d\u0430\u043c \u043a\u0430\u043a \u043c\u0435\u0442\u043e\u0434\u0438\u043a\u0430 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u044f \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0435\u0439 \u043f\u043e\u0442\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043f\u0440\u0438 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0438 \u043d\u043e\u0432\u044b\u0445 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432. \u041e\u0434\u043d\u0430\u043a\u043e \u0435\u0433\u043e \u043f\u0440\u0438\u043d\u0446\u0438\u043f\u044b \u043c\u043e\u0436\u043d\u043e \u043f\u0440\u0438\u043c\u0435\u043d\u044f\u0442\u044c \u043f\u0440\u0438 \u0440\u0435\u0448\u0435\u043d\u0438\u0438 \u043c\u043d\u043e\u0433\u0438\u0445 \u043b\u0438\u0447\u043d\u044b\u0445 \u0437\u0430\u0434\u0430\u0447. \u0411\u043e\u043b\u0435\u0435 \u0442\u043e\u0433\u043e, CustDev 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[…]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-30590","post","type-post","status-publish","format-standard","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n","aioseo_head_json":{"title":"\ud83e\udd47Customer Development kao \u017eivotna filozofija | ProHoster","description":"Ovo je petak \u010dlanak o primjeni modernih poslovnih metodologija u svakodnevnom \u017eivotu.","canonical_url":"https:\/\/prohoster.info\/hr\/blog\/news\/customer-development-kak-zhiznennaya-filosofiya","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null,"og:locale":"hr_HR","og:site_name":"ProHoster 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