Ngalaba teknụzụ igwe ojii nke Google kwupụtara mwepụta nke ụdị pụrụ iche nke ọrụ kọntaktị Center AI, nke AI kwadoro, iji nyere ndị azụmaahịa aka ịmepụta ndị ọrụ nkwado mebere iji zaa ajụjụ gbasara ọrịa COVID-19. A na-akpọ mmemme ahụ Ezubere ya maka ụlọ ọrụ gọọmentị, ụlọ ọrụ ahụike na ngalaba ndị ọzọ nsogbu ụwa niile metụtara nke ukwuu.
Dabere na ndị mmepe sitere na Google Cloud, onye nnọchi anya AI mebere ga-enyere ndị otu nwere mmasị aka (dịka ọmụmaatụ, site na ngalaba ọrụ ego na njem nlegharị anya, azụmaahịa azụmaahịa) na-ebuga ngwa ngwa chatbot nke ga-aza ajụjụ gbasara coronavirus kwa elekere site na ederede na nkata olu.
Ọrụ ọhụrụ a dị n'ụwa niile n'asụsụ 23 na-akwado - teknụzụ kọntaktị Center AI. Dialogflow bụ ngwa maka ịmepụta nkata na nzaghachi olu mmekọrịta (IVR).
Onye nnọchi anya ngwa ngwa nwere ọgụgụ isi na-enye ndị ahịa ohere iji Dialogflow hazie mkparịta ụka nkata na ndị ọrụ na-achọ ozi gbasara COVID-19. Ndị ahịa nwekwara ike jikọta ndebiri isi mmalite sitere na ụlọ ọrụ nwere ngwa dijitalụ yiri ya. Dịka ọmụmaatụ, ndị enyemaka Google n'ezie soro Google Cloud rụkọọ ọrụ iji wepụta template Pathfinder mebere nke ọma maka sistemu ahụike na ụlọ ọgwụ.
Otu ọnwa tupu mgbe ahụ, Google Cloud ewepụtala ngwa ọrụ maka ọha na eze nzaghachi maka mgbasa nke ọrịa a. Dịka ọmụmaatụ, ruo Eprel 30, ụlọ ọrụ ahụ na-enye ohere ịnweta akụrụngwa mmụta Google Cloud n'efu, gụnyere katalọgụ nke nkuzi ọzụzụ, ụlọ nyocha aka Qwiklabs, yana webinars Cloud OnAir mmekọrịta.
Ka ọ dị ugbu a, ka Google na-eji ngwaọrụ dị ka Contact Center AI iji nye ọha na eze ozi a pụrụ ịdabere na ya gbasara COVID-19, ụlọ ọrụ ahụ nwekwara. na mmụba nke ozi na-ezighi ezi na-agbasa n'ime mmepe nke ya. Dịka ọmụmaatụ, Google na-ewepụ ngwa Android metụtara coronavirus n'aka ndị nrụpụta kwụụrụ onwe ya.
isi: 3dnews.ru