{"id":32828,"date":"2019-10-31T21:49:09","date_gmt":"2019-10-31T18:49:09","guid":{"rendered":"https:\/\/prohoster.info\/blog\/detalnyj-obzor-3cx-v16\/"},"modified":"2019-10-31T21:49:09","modified_gmt":"2019-10-31T18:49:09","slug":"detalnyj-obzor-3cx-v16","status":"publish","type":"post","link":"https:\/\/prohoster.info\/lv\/blog\/administrirovanie\/detalnyj-obzor-3cx-v16","title":{"rendered":"Det\u0101la 3CX v16 p\u0101rskats","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>\u0160aj\u0101 rakst\u0101 m\u0113s detaliz\u0113ti apskat\u012bsim iesp\u0113jas <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/blog\/company-communications-v16\/\">3CX v16<\/a><\/noindex>. Jaun\u0101 PBX versija pied\u0101v\u0101 da\u017e\u0101dus uzlabojumus klientu apkalpo\u0161anas kvalit\u0101t\u0113 un darbinieku darba produktivit\u0101t\u0113. Taj\u0101 pa\u0161\u0101 laik\u0101 iev\u0113rojami atvieglota sist\u0113mas in\u017eeniera darbs, kur\u0161 apkalpo sist\u0113mu.<\/p>\n<p>Versij\u0101 v16 m\u0113s papla\u0161in\u0101j\u0101m kop\u012bg\u0101 darba iesp\u0113jas. Tagad sist\u0113ma \u013cauj sazin\u0101ties ne tikai starp darbiniekiem, bet ar\u012b ar j\u016bsu klientiem un pas\u016bt\u012bt\u0101jiem. Ieb\u016bv\u0113tajam 3CX zvanu centram pievienota jauna kontaktu centra saskarne. T\u0101pat ir papla\u0161in\u0101ta integr\u0101cija ar CRM sist\u0113m\u0101m, pievienoti jauni pakalpojumu kvalit\u0101tes uzraudz\u012bbas r\u012bki, tostarp jauna PBX operatoru pane\u013ca versija.<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<h3>Jaunais 3CX kontaktu centrs<\/h3>\n<p>\nApkopojot atsauksmes no vair\u0101k nek\u0101 170 000 klientiem vis\u0101 pasaul\u0113, m\u0113s no nulles izstr\u0101d\u0101j\u0101m jaunu zvanu centra moduli, kas ir iev\u0113rojami jaud\u012bg\u0101ks un lab\u0101k skalojams. Viens no svar\u012bg\u0101kajiem jaunin\u0101jumiem ir operatora kvalifik\u0101cijas balst\u012bta zvanu mar\u0161rutiz\u0101cija. \u0160\u0101da veida mar\u0161rutiz\u0101cija ir sastopama tikai d\u0101rgu specializ\u0113tu zvanu centru l\u012bmen\u012b, bet 3CX to pied\u0101v\u0101 par nelielu da\u013cu no konkurentu risin\u0101jumiem. \u0160\u012b funkcija ir pieejama 3CX Enterprise izdevum\u0101. J\u0101atz\u012bm\u0113, ka zvanu mar\u0161rutiz\u0101cija p\u0113c kvalifik\u0101cijas ir tikai s\u0101kums 3CX jaun\u0101 zvanu centra izstr\u0101dei. Jaunas<\/p>\n<p>M\u016bsdien\u0101s pirc\u0113ji bie\u017ei nev\u0113las zvan\u012bt uz\u0146\u0113mumam \u2014 vi\u0146iem \u0113rt\u0101k sazin\u0101ties ar jums caur \u010data logu j\u016bsu vietn\u0113. \u0145emot v\u0113r\u0101 klientu v\u0113lmes, m\u0113s izveidoj\u0101m jaunu kontaktu centra logr\u012bku, kas \u013cauj apmekl\u0113t\u0101jam rakst\u012bt \u010dat\u0101 un pat piezvan\u012bt jums caur p\u0101rl\u016bkprogrammu! Tas izskat\u0101s \u0161\u0101di \u2014 operatori, kuri uzs\u0101ku\u0161i \u010datu, var nekav\u0113joties p\u0101riet uz balss komunik\u0101ciju un pat uz video. \u0160\u0101ds nep\u0101rtraukts sazi\u0146as kan\u0101ls nodro\u0161ina izcilu servisu \u2014 bez komunik\u0101cijas p\u0101rtraukumiem starp pirc\u0113ju un j\u016bsu darbinieku.<\/p>\n<p><img decoding=\"async\" alt=\"Det\u0101la 3CX v16 p\u0101rskats\" src=\"\/wp-content\/uploads\/2019\/05\/270f21f9f841b721e2fbdba56c80971b.jpg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nSazi\u0146as logr\u012bks m\u0101jaslapai <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/ip-pbx\/wordpress-live-chat-talk\/\">3CX Live Chat &amp; Talk<\/a><\/noindex> tiek pied\u0101v\u0101ts bez maksas vis\u0101m 3CX versij\u0101m (pat bezmaksas versijai!). M\u016bsu logr\u012bka priek\u0161roc\u012bba sal\u012bdzin\u0101jum\u0101 ar l\u012bdz\u012bgiem tre\u0161o pu\u0161u t\u0113rz\u0113\u0161anas pakalpojumiem ir t\u0101da, ka vietnes apmekl\u0113t\u0101jam nav j\u0101zvana jums parastaj\u0101 telefon\u0101 \u2014 vi\u0146\u0161 s\u0101k t\u0113rz\u0113\u0161anu un t\u016bl\u012bt turpina sarunu. J\u016bsu operatoriem nav j\u0101apg\u016bst tre\u0161o pu\u0161u pakalpojumu saskarne, un sist\u0113mas administrators to nav j\u0101atbalsta. Turkl\u0101t j\u016bs ietaup\u0101t iev\u0113rojamas naudas summas, maks\u0101jot par tre\u0161o pu\u0161u sakaru pakalpojumiem j\u016bsu vietnei.\u00a0<\/p>\n<p>Lai savienotu logr\u012bku ar vietni <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/docs\/live-chat-talk-wordpress-plugin\/\">uzst\u0101diet spraudni WordPress<\/a><\/noindex> un pievienojiet koda bloku j\u016bsu vietnei (ja vietne nav uz WordPress, <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/docs\/website-live-chat-talk\/\">sekojiet \u0161ai instrukcijai<\/a><\/noindex>). P\u0113c tam konfigur\u0113jiet savienojumu ar PBX, t\u0113rz\u0113\u0161anas loga izskatu un nor\u0101diet, kur\u0101s lap\u0101s j\u0101par\u0101d\u0101s logr\u012bkam. Operatori sa\u0146ems zi\u0146ojumus un atbild\u0113s apmekl\u0113t\u0101jiem tie\u0161i caur 3CX t\u012bmek\u013ca klientu. V\u0113r\u0161am uzman\u012bbu, ka \u0161\u012b tehnolo\u0123ija pa\u0161laik ir beta test\u0113\u0161an\u0101, un jaunas funkcijas tiks pievienotas n\u0101kamajos atjaunin\u0101jumos.<\/p>\n<p>3CX v16 m\u0113s ar\u012b uzlaboju\u0161i servera <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/crm-integration\/\">CRM integr\u0101ciju<\/a><\/noindex>. Pievienotas jaunas CRM sist\u0113mas, un atbalst\u012bt\u0101m CRM ir pieejama zvanu ierakst\u012b\u0161ana, papildu opcijas un CRM numura izv\u0113les iesp\u0113jas. Tas \u013cauj piln\u012bb\u0101 integr\u0113t telefonsakarus CRM saskarn\u0113. Atbalsts izejo\u0161iem zvaniem, izmantojot CRM numura izv\u0113les iesp\u0113jas, \u0161obr\u012bd ir pieejams tikai CRM Salesforce, ta\u010du tas tiks pievienots ar\u012b citiem CRM, uzlabojot REST API.<\/p>\n<p>Lai nodro\u0161in\u0101tu kvalitat\u012bvus pakalpojumus, ir svar\u012bgi saprast, k\u0101 tiek apkalpoti j\u016bsu klienti. V16 \u0161im nol\u016bkam ir veikti b\u016btiski uzlabojumi \u2014 jauna operatoru pane\u013cu zvanu un t\u0113rz\u0113\u0161anas uzraudz\u012bba. Turkl\u0101t ir uzlaboti <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/ip-pbx\/call-center\/\">zvanu centri<\/a><\/noindex> un pievienota iesp\u0113ja arhiv\u0113t sarunu ierakstus. Zvanu centru vad\u012bt\u0101ji jau sen ir piepras\u012bju\u0161i \u0161\u0101das iesp\u0113jas!<\/p>\n<p>Jaun\u0101 zvanu centra operatoru panelis nodro\u0161ina \u0113rti uzraudz\u012bt notikumus atsevi\u0161\u0137\u0101 uznirsto\u0161aj\u0101 log\u0101. Laika gait\u0101 taj\u0101 tiks pievienoti jauni inform\u0101cijas att\u0113lo\u0161anas re\u017e\u012bmi, piem\u0113ram, rezult\u0101tu tabula (leaderboard) operatoru KPI nov\u0113rt\u0113\u0161anai.<\/p>\n<p><img decoding=\"async\" alt=\"Det\u0101la 3CX v16 p\u0101rskats\" src=\"\/wp-content\/uploads\/2019\/05\/af46a0a003cb8341ee77461571cde5ee.jpg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nZvan\u012b\u0161anas zi\u0146ojumi bija v\u0101j\u0101 vieta 3CX tie\u0161i novecoju\u0161\u0101s zvanu centra arhitekt\u016bras d\u0113\u013c. Jaun\u0101 pakalpojuma rindas arhitekt\u016bra v16 b\u016btiski uzlabojusi zi\u0146ojumu kvalit\u0101ti. Protams, ir labotas daudzas neprecizit\u0101tes un k\u013c\u016bdas, kas tika paman\u012btas iepriek\u0161. N\u0101kamajos atjaunin\u0101jumos par\u0101d\u012bsies jauni zi\u0146ojumu veidi.<\/p>\n<p>Operators sarunu ieraksti tiek izmantoti jebkur\u0101 zvanu centr\u0101 kvalit\u0101tes kontrolei un da\u017ereiz ar\u012b likumdo\u0161anas pras\u012bbu d\u0113\u013c. V16 m\u0113s b\u016btiski uzlaboj\u0101m \u0161o funkciju. Visi dati par zvan\u0101 ierakstu, tostarp saite uz audio ieraksta failu, tagad tiek glab\u0101ti datu b\u0101z\u0113. Turkl\u0101t sist\u0113ma atpaz\u012bst (p\u0101rtulko tekst\u0101, izmantojot Google pakalpojumus) pirmo min\u016bti katra ieraksta \u2014 tagad j\u016bs varat \u0101tri atrast nepiecie\u0161amo sarunu, izmantojot atsl\u0113gv\u0101rdus. K\u0101 jau min\u0113ts, sarunu ieraksti var tikt arhiv\u0113ti uz \u0101r\u0113ja <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/docs\/manual\/pbx-management\/#h.regwb5464gsv\">NAS glab\u0101tuves vai Google diska<\/a><\/noindex>. Liels ierakstu skaits tagad neprasa lielu lok\u0101lo diskdzini. Tas ne tikai \u013cauj izmantot l\u0113tu VPS hostingu, bet ar\u012b iev\u0113rojami pa\u0101trina 3CX servera dubl\u0113\u0161anu un atjauno\u0161anu.<br \/>\n<img decoding=\"async\" alt=\"Det\u0101la 3CX v16 p\u0101rskats\" src=\"\/wp-content\/uploads\/2019\/05\/b5736abb874fcbd3acb48fbeb1cd077c.jpg\" style=\"display:block;margin: 0 auto;\" \/><\/p>\n<h3>UC un sadarb\u012bba<\/h3>\n<p>\nV16 ir par\u0101d\u012bju\u0161\u0101s jaun\u0101s darbinieku sadarb\u012bbas tehnolo\u0123ijas \u2014 piln\u012bga <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/docs\/office-365-integration\/\">integr\u0101cija ar Office 365<\/a><\/noindex>, ieb\u016bv\u0113ts t\u012bmek\u013ca t\u0101lrunis un CRM integr\u0101cija izejo\u0161iem zvaniem. M\u0113s ar\u012b uzlaboj\u0101m t\u012bmek\u013ca klienta interfeisu, papla\u0161in\u0101j\u0101m korporat\u012bv\u0101 \u010data un videokonferen\u010du iesp\u0113jas.<\/p>\n<p><img decoding=\"async\" alt=\"Det\u0101la 3CX v16 p\u0101rskats\" src=\"\/wp-content\/uploads\/2019\/05\/87912c1d1f1359285e31b369cb94f851.jpg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nJaun\u0101 sist\u0113ma izmanto jaun\u0101ko Microsoft Office API versiju un atbalsta visas Office 365 abonementus, s\u0101kot no l\u0113tiem Business Essentials. Ir ieviesta Office 365 lietot\u0101ju sinhroniz\u0101cija ar 3CX \u2014 lietot\u0101ju pievieno\u0161ana vai dz\u0113\u0161ana Office 365 rada un dz\u0113\u0161 attiec\u012bgos papildu numurus PBX. T\u0101pat darbojas kontakta sinhroniz\u0101cija Office. Savuk\u0101rt kalend\u0101ru sinhroniz\u0101cija \u013cauj autom\u0101tiski iestat\u012bt 3CX papildu numura statusu atkar\u012bb\u0101 no j\u016bsu statusa Outlook kalend\u0101r\u0101.<\/p>\n<p>Brajuzera programmat\u016bra WebRTC, kas tika pieejama v15.5 k\u0101 beta, tagad ir izlaista ofici\u0101laj\u0101 versij\u0101. 3CX lietot\u0101js var zvan\u012bt tie\u0161i no p\u0101rl\u016bkprogrammas, neatkar\u012bgi no oper\u0113t\u0101jsist\u0113mas un bez nepiecie\u0161am\u012bbas uzst\u0101d\u012bt jebk\u0101das lok\u0101las aplik\u0101cijas. Starp citu, taj\u0101 ir realiz\u0113ta integr\u0101cija ar Sennheiser austi\u0146\u0101m \u2014 ir atbalst\u012bta zvanu atbil\u017eu pogas darb\u012bba.<\/p>\n<p>V v16 ir b\u016btiski uzlabota \u010data funkcionalit\u0101te. Mobilais korporat\u012bvais \u010dats tuvoties l\u012bderiem, piem\u0113ram, WhatsApp. 3CX \u010datam ir l\u012bdz\u012bgas funkcijas un tas darbojas apm\u0113ram t\u0101pat \u2014 lietot\u0101jiem b\u016bs viegli to apg\u016bt. Par\u0101d\u012bj\u0101s iesp\u0113ja s\u016bt\u012bt failus, att\u0113lus un emocijz\u012bmes. Dr\u012bzum\u0101 tiks ieviesta zi\u0146u p\u0101radres\u0101cija starp lietot\u0101jiem un \u010datu arhiv\u0113\u0161ana. T\u0101pat b\u016bs pieejami \u010datu zi\u0146ojumi \u2014 svar\u012bga funkcija zvanu centra administratoriem.\u00a0<\/p>\n<p><img decoding=\"async\" alt=\"Det\u0101la 3CX v16 p\u0101rskats\" src=\"\/wp-content\/uploads\/2019\/05\/861aba064e80ac5a72444df9b2da3506.jpg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nFunkcija, kas bija 3CX Windows klient\u0101 un tr\u016bka t\u012bmek\u013ca klient\u0101 \u2014 BLF indik\u0101cijas iestat\u012b\u0161ana tie\u0161i pa\u0161am lietot\u0101jam. Pateicoties tai, darbinieki var pa\u0161i iestat\u012bt BLF indik\u0101cijas bez sist\u0113mas administratora iesaistes. Tagad BLF iestat\u012b\u0161ana darbojas ar\u012b t\u012bmek\u013ca klient\u0101. T\u0101pat uznirsto\u0161aj\u0101 zvana kart\u012bt\u0113 ir pievienota papildu inform\u0101cija par abonentu. Vienk\u0101r\u0161i sakot, tagad ir daudz viegl\u0101k p\u0101rvietoties starp t\u012bmek\u013ca softfona, IP t\u0101lru\u0146a un Android un iOS lietotn\u0113m.<\/p>\n<h3>T\u012bmek\u013ca konferences 3CX WebMeeting<\/h3>\n<p>\nJa joproj\u0101m t\u0113r\u0113jat naudu par t\u012bmek\u013ca konferenc\u0113m Webex vai Zoom, ir laiks p\u0101riet uz 3CX! MCU WebMeeting ir p\u0101rcelti uz Amazon infrastrukt\u016bru. Tas \u013c\u0101va nodro\u0161in\u0101t augstu uzticam\u012bbu, optimiz\u0113t datu p\u0101rraidi, nodro\u0161in\u0101t lielisku video un audio kvalit\u0101ti ar lielu dal\u012bbnieku skaitu. V\u0113l viena svar\u012bga piez\u012bme \u2014 tagad ekr\u0101na demonstr\u0101cijas vairs neprasa instal\u0113t p\u0101rl\u016bkprogrammas papla\u0161in\u0101jumu. Un v\u0113l viena jauna funkcija \u2014 tagad dal\u012bbnieki var piezvan\u012bt uz t\u012bmek\u013ca konferenci WebRTC no parastajiem t\u0101lru\u0146iem \u2014 un piedal\u012bties ar balsi, neizmantojot datoru un p\u0101rl\u016bkprogrammu.<\/p>\n<p><img decoding=\"async\" alt=\"Det\u0101la 3CX v16 p\u0101rskats\" src=\"\/wp-content\/uploads\/2019\/05\/80012dbdbf0cab294bd7e3c529793159.jpg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<\/p>\n<h3>Jaunas iesp\u0113jas administratoriem<\/h3>\n<p>\nProtams, m\u0113s neaizmirs\u0101m par sist\u0113mas administratoriem. Tika b\u016btiski uzlabota PBX dro\u0161\u012bba un veiktsp\u0113ja. Tik daudz, ka m\u0113s sp\u0113jam <noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/3cx\/blog\/440478\/\">palaist to uz Raspberry Pi<\/a><\/noindex>! V\u0113l viena interesanta v16 funkcija \u2014 jauns pakalpojums \u2014 3CX instances p\u0101rvaldnieks, kas \u013cauj administr\u0113t visus j\u016bsu PBX no viena saskarnes.<\/p>\n<p>Maz\u0101m komp\u0101nij\u0101m b\u016bs izdev\u012bg\u0101k izvietot PBX nevis m\u0101kon\u012b, bet lok\u0101li uz standarta ier\u012bces Raspberry Pi 3B+, kas maks\u0101 ap 50 $. Lai to sasniegtu, m\u0113s b\u016btiski samazin\u0101j\u0101m pras\u012bbas procesoram un atmi\u0146ai, un palaid\u0101m v16 uz vismaz\u0101k pras\u012bgajiem ARM iek\u0101rt\u0101m Raspberry un visl\u0113t\u0101kajiem VPS serveriem.<\/p>\n<p><img decoding=\"async\" alt=\"Det\u0101la 3CX v16 p\u0101rskats\" src=\"\/wp-content\/uploads\/2019\/05\/10770008233bc6f749b21451382d5c87.jpg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\n3CX instance mened\u017eeris \u013cauj centraliz\u0113ti p\u0101rvald\u012bt visus uzst\u0101d\u012btos PBX instance. Tas ir lielisks risin\u0101jums integratoriem - 3CX partneriem un lieliem klientiem. Var uzst\u0101d\u012bt atjaunin\u0101jumus vienlaic\u012bgi vis\u0101m sist\u0113m\u0101m, uzraudz\u012bt pakalpojumu statusu un kontroles k\u013c\u016bdas, piem\u0113ram, diska vietas tr\u016bkumu. N\u0101kamajos atjaunin\u0101jumos tiks pievienota SIP trunku un 3CX SBC piesl\u0113gto ier\u012b\u010du p\u0101rvald\u012bba, dro\u0161\u012bbas notikumu uzraudz\u012bba un att\u0101lin\u0101ta VoIP trafika kvalit\u0101tes test\u0113\u0161ana.<\/p>\n<p>M\u0113s past\u0101v\u012bgi str\u0101d\u0101jam pie korporat\u012bv\u0101s sazi\u0146as dro\u0161\u012bbas tehnolo\u0123ij\u0101m. 3CX v16 pievieno interesantu aizsardz\u012bbas funkciju - glob\u0101lo aizdom\u012bgu IP adresu sarakstu, kas tiek v\u0101kti no vis\u0101m pasaul\u0113 uzst\u0101d\u012btaj\u0101m 3CX sist\u0113m\u0101m. P\u0113c tam \u0161is saraksts tiek p\u0101rbaud\u012bts (izce\u013cot IP adreses, kas past\u0101v\u012bgi tiek blo\u0137\u0113tas) un tiek nodots atpaka\u013c visiem 3CX serveriem, tostarp j\u016bsu sist\u0113mai. T\u0101d\u0113j\u0101di tiek realiz\u0113ta efekt\u012bva m\u0101konis aizsardz\u012bba pret hakeriem. Protams, visi 3CX open-source komponenti ir atjaunin\u0101ti uz jaun\u0101kaj\u0101m versij\u0101m. V\u0113r\u0161am j\u016bsu uzman\u012bbu, ka novecoju\u0161u sist\u0113mu izmanto\u0161ana ar vec\u0101m komponentu versij\u0101m - datub\u0101z\u0113m, t\u012bmek\u013ca serveriem u.c. - b\u016btiski palielina iebrukuma riskus. Starp citu, tagad j\u016bs varat ierobe\u017eot piek\u013cuvi 3CX interfeisam p\u0113c IP adres\u0113m.<\/p>\n<p>Citu iesp\u0113ju administr\u0101toriem ir RTCP protokola statistika, kas pal\u012bdz probl\u0113mu mekl\u0113\u0161an\u0101 sazi\u0146as kvalit\u0101t\u0113; papla\u0161in\u0101juma numura kop\u0113\u0161ana - tagad tas var tikt izveidots k\u0101 eso\u0161\u0101 kopija, mainot tikai galvenos parametrus.Visi 3CX interfeisi ir p\u0101rveidoti par vienk\u0101r\u0161as redi\u0123\u0113\u0161anas platformu, un BLF indikatoru sec\u012bbu tagad var main\u012bt, vienk\u0101r\u0161i velkot ar peli.<\/p>\n<h3>Licences un cenas<\/h3>\n<p>\nNeskatoties uz jau t\u0101 diezgan pieejam\u0101m cen\u0101m, m\u0113s t\u0101s p\u0101rskat\u012bj\u0101m uz leju. 3CX Standarta versija k\u013cuva l\u0113t\u0101ka par 40% (un bezmaksas versija ir papla\u0161in\u0101ta l\u012bdz 8 vienlaic\u012bg\u0101m zvan\u0113m). Nedaudz izmain\u012bj\u0101s <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/ip-pbx\/edition-comparison\/\">iesp\u0113ju komplekts<\/a><\/noindex>, pieejamas da\u017e\u0101d\u0101s izdevumos. Tika pievienoti ar\u012b starppak\u0101pju licenci izm\u0113ri, kas \u013caus jums izv\u0113l\u0113ties optim\u0101lu PBX jaudu konkr\u0113tai organiz\u0101cijai.<\/p>\n<p>Papildu licenci izm\u0113ri \u013caus pas\u016bt\u012bt\u0101jam nepirkt liel\u0101ku licenci, vienk\u0101r\u0161i t\u0101p\u0113c, ka nav piem\u0113rot\u0101ka starppak\u0101pju. J\u0101atz\u012bm\u0113, ka starppak\u0101pju licences tiek pied\u0101v\u0101tas tikai k\u0101 ikgad\u0113jas. T\u0101pat \u0161\u0101das licences var papla\u0161in\u0101t jebkur\u0101 laik\u0101 bez t\u0101 saucam\u0101 soda \u2014 tiks maks\u0101ta tikai faktisk\u0101 starp\u012bba starp jaud\u0101m.<\/p>\n<p>3CX Standard izdevums tagad lab\u0101k atbilst maz\u0101m uz\u0146\u0113mumiem, kuriem nav nepiecie\u0161amas zvanu rindas, atskaites un sarunu ierakst\u012b\u0161ana. \u0160\u0101di uz\u0146\u0113mumi samaks\u0101s minim\u0101lu cenu par PBX; turkl\u0101t Standard licence ar 8 vienlaic\u012bgiem zvaniem tagad ir bezmaksas uz visiem laikiem. L\u016bdzu, \u0146emiet v\u0113r\u0101, ka uzst\u0101d\u012bt\u0101s PBX Standard izdevuma ar komerci\u0101lu atsl\u0113gu autom\u0101tiski p\u0101ries uz Pro, atjauninot uz versiju 16. Ja j\u016bs nepiekr\u012btat \u0161\u0101dai p\u0101rejai \u2014 atturieties no atjaunin\u0101\u0161anas uz v16.<\/p>\n<p>Pro izdevuma iesp\u0113jas paliku\u0161as nemain\u012bgas. Mazaj\u0101m un vid\u0113j\u0101m licenc\u0113m cena ir samazin\u0101ta par 20%! B\u016btisks uzlabojums \u2014 tagad, ieg\u016bstot jaunu licenci (atsl\u0113gu) no 3CX vietnes, t\u0101 b\u016bs sp\u0113k\u0101 k\u0101 Pro izdevums pirmos 40 dienas. Licen\u010du jaudu j\u016bs nor\u0101d\u0101t pa\u0161i! Tas \u013cauj klientam un partnerim pilnv\u0113rt\u012bgi izm\u0113\u0123in\u0101t visas PBX iesp\u0113jas. Atg\u0101din\u0101m, ka sal\u012bdzin\u0101jum\u0101 ar Standard izdevumu Pro pievieno zvanu rindas, atskaites, sarunu ierakst\u012b\u0161anu, integr\u0101ciju ar Office 365 un cit\u0101m CRM sist\u0113m\u0101m.<\/p>\n<p>Enterprise izdevum\u0101 turpin\u0101m pievienot iesp\u0113jas, par kur\u0101m iepriek\u0161 uz\u0146\u0113mumiem bija j\u0101maks\u0101 daudz vair\u0101k. Piem\u0113ram, esam pievienoju\u0161i iesp\u0113ju, kas liedz darbiniekam izsl\u0113gt sarunu ierakst\u012b\u0161anu. N\u0101kam\u0101 ilgsto\u0161i piepras\u012bt\u0101 funkcija \u2014 zvanu mar\u0161rut\u0113\u0161ana rind\u0101 atkar\u012bb\u0101 no operators kvalifik\u0101cijas. Atg\u0101din\u0101m, ka tikai 3CX Enterprise atbalsta ieb\u016bv\u0113tu av\u0101rijas notur\u012bbu telefonu klastera.<br \/>\n<img decoding=\"async\" alt=\"Det\u0101la 3CX v16 p\u0101rskats\" src=\"\/wp-content\/uploads\/2019\/05\/409711cf1d07b5620b46081d0cd52398.jpg\" style=\"display:block;margin: 0 auto;\" \/>\u00a0<br \/>\nRun\u0101jot par 3CX kop\u0113j\u0101m izmaks\u0101m, \u2014 <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/ordering\/pricing\/\">gadu abonements<\/a><\/noindex> tagad ir izdev\u012bg\u0101ks <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/ordering\/pricing\/perpetual\/\">m\u016b\u017e\u012bg\u0101<\/a><\/noindex>, \u012bpa\u0161i apr\u0113\u0137inot uz 3 gadiem. M\u016b\u017e\u012bg\u0101 licence maks\u0101 k\u0101 3 gada licences, bet \u0161ai licencei jums v\u0113l b\u016bs nepiecie\u0161ama <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/ordering\/pricing\/3cx-maintenance\/\">papildu abonements uz atjaunin\u0101jumiem<\/a><\/noindex> uz 2 gadiem (pirmais gads iek\u013cauts m\u016b\u017eizlites cen\u0101). L\u016bdzu, \u0146emiet v\u0113r\u0101 \u2014 licences uz 4 un 8 vienlaic\u012bgiem izsauksm\u0113m tagad ir pieejamas tikai k\u0101 gada licences.<\/p>\n<p>V\u0113lreiz gribam atg\u0101din\u0101t, ka abon\u0113\u0161ana uz atjaunin\u0101jumiem (attiec\u012bgi tikai m\u016b\u017eizlites) ir t\u0101s naudas v\u0113rta! Pat vienk\u0101r\u0161a SSL sertifik\u0101tu un dro\u0161\u0101 DNS pakalpojuma ieg\u0101de b\u016bs d\u0101rg\u0101ka un sare\u017e\u0123\u012bt\u0101ka nek\u0101 abon\u0113\u0161anas pagarin\u0101\u0161ana. Turkl\u0101t abon\u0113\u0161ana nodro\u0161ina p\u0113d\u0113jo dro\u0161\u012bbas atjaunin\u0101jumu instal\u0101ciju, jaunus <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/support\/phone-firmwares\/\">firmv\u0101rus IP telefoniem<\/a><\/noindex>, servisu <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/webmeeting\/\">web-konferenc\u0113m 3CX WebMeeting<\/a><\/noindex> un ties\u012bbas izmantot mobil\u0101s lietotnes (citiem v\u0101rdiem sakot \u2014 atjaunin\u0101t\u0101s mobil\u0101s lietotnes var p\u0101rst\u0101t darboties ar veco PBX serveri).<\/p>\n<p>Dr\u012bzum\u0101 m\u0113s laid\u012bsim klaj\u0101 v16 Update 1, kas ietvers atjaunin\u0101tu balss lietojumprogrammu izstr\u0101des vidi <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/blog\/call-flow-designer-v16\/\">3CX Call Flow Designer<\/a><\/noindex>, kas \u0123ener\u0113 skriptus C#. Turkl\u0101t tiks ieviesti \u010data uzlabojumi un SQL datub\u0101zu atbalsts inform\u0101cijas par kontaktperson\u0101m ieg\u016b\u0161anai, izmantojot REST piepras\u012bjumus.<\/p>\n<p>v16 Update 2 iek\u013caus atjaunin\u0101tu <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.com\/docs\/3cx-sbc-windows\/\">3CX Session Border Controller<\/a><\/noindex> ar centraliz\u0113tu att\u0101lin\u0101to ier\u012b\u010du (IP telefoniem) uzraudz\u012bbu no 3CX vad\u012bbas konsoles (l\u012bdz 100 telefoniem uz vienu SBC). Tiks ieviests atbalsts da\u017e\u0101m DNS tehnolo\u0123ij\u0101m, lai atvieglotu VoIP operatoru iestat\u012b\u0161anu.<\/p>\n<p>Iesp\u0113jas, kuras pl\u0101nots iek\u013caut n\u0101kamajos atjaunin\u0101jumos: vienk\u0101r\u0161ota augstas pieejam\u012bbas klastera iestat\u012b\u0161ana (Enterprise izdevum\u0101), DID numuru bloku ievade servera saskarn\u0113, jauns REST API izejo\u0161o zvanu autom\u0101tiz\u0101cijai un jauna KPI monitoringa pane\u013ca izzino\u0161ajiem operatoriem (Leaderboard).<\/p>\n<p>Tas ir t\u0101ds apskats. <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/ip-pbx\/download-atc\/\">Lejupiel\u0101d\u0113jiet<\/a><\/noindex>, <noindex><a rel=\"nofollow\" href=\"https:\/\/www.3cx.ru\/docs\/manual\/installing-debian-linux-pbx\/\">uzst\u0101diet<\/a><\/noindex>, izmantojiet!<br \/>\n<br \/>Avots: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/company\/3cx\/blog\/450264\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0412 \u044d\u0442\u043e\u0439 \u0441\u0442\u0430\u0442\u044c\u0435 \u043c\u044b \u0441\u0434\u0435\u043b\u0430\u0435\u043c \u0434\u0435\u0442\u0430\u043b\u044c\u043d\u044b\u0439 \u043e\u0431\u0437\u043e\u0440 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0435\u0439 3CX v16. \u041d\u043e\u0432\u0430\u044f \u0432\u0435\u0440\u0441\u0438\u044f \u0410\u0422\u0421 \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u0442 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u044b\u0435 \u0443\u043b\u0443\u0447\u0448\u0435\u043d\u0438\u044f \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0438 \u043f\u043e\u0432\u044b\u0448\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u0438 \u0442\u0440\u0443\u0434\u0430 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432. \u0412 \u0442\u043e\u0436\u0435 \u0432\u0440\u0435\u043c\u044f \u0437\u0430\u043c\u0435\u0442\u043d\u043e \u043e\u0431\u043b\u0435\u0433\u0447\u0435\u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u043e\u0433\u043e \u0438\u043d\u0436\u0435\u043d\u0435\u0440\u0430, \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u044e\u0449\u0435\u0433\u043e \u0441\u0438\u0441\u0442\u0435\u043c\u0443. \u0412 v16 \u043c\u044b \u0440\u0430\u0441\u0448\u0438\u0440\u0438\u043b\u0438 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u043e\u0431\u044a\u0435\u0434\u0438\u043d\u0435\u043d\u043d\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u044b. \u0422\u0435\u043f\u0435\u0440\u044c \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u043a\u043e\u043c\u043c\u0443\u043d\u0438\u0446\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u043c\u0435\u0436\u0434\u0443 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0430\u043c\u0438, \u043d\u043e \u0438 \u0441 \u0432\u0430\u0448\u0438\u043c\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u0438 [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":24602,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-32828","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrirovanie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u0412 \u044d\u0442\u043e\u0439 \u0441\u0442\u0430\u0442\u044c\u0435 \u043c\u044b \u0441\u0434\u0435\u043b\u0430\u0435\u043c \u0434\u0435\u0442\u0430\u043b\u044c\u043d\u044b\u0439 \u043e\u0431\u0437\u043e\u0440 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0435\u0439 3CX v16.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Yuri Gagarin\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/prohoster.info\/lv\/blog\/administrirovanie\/detalnyj-obzor-3cx-v16\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.5\" \/>\n\t\t<meta property=\"og:locale\" content=\"lv_LV\" \/>\n\t\t<meta property=\"og:site_name\" content=\"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"\ud83e\udd47\u0414\u0435\u0442\u0430\u043b\u044c\u043d\u044b\u0439 \u043e\u0431\u0437\u043e\u0440 3CX v16 | ProHoster\" \/>\n\t\t<meta property=\"og:description\" content=\"\u0412 \u044d\u0442\u043e\u0439 \u0441\u0442\u0430\u0442\u044c\u0435 \u043c\u044b \u0441\u0434\u0435\u043b\u0430\u0435\u043c \u0434\u0435\u0442\u0430\u043b\u044c\u043d\u044b\u0439 \u043e\u0431\u0437\u043e\u0440 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0435\u0439 3CX v16.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/prohoster.info\/lv\/blog\/administrirovanie\/detalnyj-obzor-3cx-v16\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"350\" \/>\n\t\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2019-10-31T18:49:09+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2019-10-31T18:49:09+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/prohoster\" \/>\n\t\t<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/prohoster\" \/>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"\ud83e\udd47Detaliz\u0113ts 3CX v16 apskats | ProHoster","description":"\u0160aj\u0101 rakst\u0101 m\u0113s veiksim detaliz\u0113tu 3CX v16 iesp\u0113ju apskatu.","canonical_url":"https:\/\/prohoster.info\/lv\/blog\/administrirovanie\/detalnyj-obzor-3cx-v16","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null,"og:locale":"lv_LV","og:site_name":"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b","og:type":"article","og:title":"\ud83e\udd47\u0414\u0435\u0442\u0430\u043b\u044c\u043d\u044b\u0439 \u043e\u0431\u0437\u043e\u0440 3CX v16 | ProHoster","og:description":"\u0412 \u044d\u0442\u043e\u0439 \u0441\u0442\u0430\u0442\u044c\u0435 \u043c\u044b \u0441\u0434\u0435\u043b\u0430\u0435\u043c \u0434\u0435\u0442\u0430\u043b\u044c\u043d\u044b\u0439 \u043e\u0431\u0437\u043e\u0440 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0435\u0439 3CX v16.","og:url":"https:\/\/prohoster.info\/lv\/blog\/administrirovanie\/detalnyj-obzor-3cx-v16","og:image":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:secure_url":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:width":350,"og:image:height":350,"article:published_time":"2019-10-31T18:49:09+00:00","article:modified_time":"2019-10-31T18:49:09+00:00","article:publisher":"https:\/\/www.facebook.com\/prohoster","article:author":"https:\/\/www.facebook.com\/prohoster"},"aioseo_meta_data":{"post_id":"32828","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":"2026-01-21 12:44:20","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"ai":null,"created":"2021-03-01 02:52:24","updated":"2026-01-21 12:44:20","focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/posts\/32828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/comments?post=32828"}],"version-history":[{"count":0,"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/posts\/32828\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/media\/24602"}],"wp:attachment":[{"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/media?parent=32828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/categories?post=32828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prohoster.info\/lv\/wp-json\/wp\/v2\/tags?post=32828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}