{"id":36096,"date":"2019-10-31T22:09:35","date_gmt":"2019-10-31T19:09:35","guid":{"rendered":"https:\/\/prohoster.info\/blog\/virtualnye-telefonnye-sistemy\/"},"modified":"2019-10-31T22:09:35","modified_gmt":"2019-10-31T19:09:35","slug":"virtualnye-telefonnye-sistemy","status":"publish","type":"post","link":"https:\/\/prohoster.info\/lv\/blog\/administrirovanie\/virtualnye-telefonnye-sistemy","title":{"rendered":"Virtu\u0101l\u0101s telefonijas sist\u0113mas","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p><img decoding=\"async\" alt=\"Virtu\u0101l\u0101s telefonijas sist\u0113mas\" src=\"\/wp-content\/uploads\/2019\/07\/2f2ef4713ab86382f2dcd57233af4144.jpg\" style=\"display:block;margin: 0 auto;\" \/><br \/>\n<br \/>\nTermins \u00abvirtu\u0101l\u0101 ATE\u00bb, vai \u00abvirtu\u0101l\u0101 telefona sist\u0113ma\u00bb noz\u012bm\u0113, ka pakalpojumu sniedz\u0113js uz\u0146emas r\u016bpes par ATE izvieto\u0161anu un visu tehnolo\u0123iju pielieto\u0161anu, kas nepiecie\u0161ama uz\u0146\u0113mumiem sazi\u0146as pakalpojumu snieg\u0161anai. Zvani, pazi\u0146ojumi un citas funkcijas tiek apstr\u0101d\u0101tas ATE server\u012b, kas atrodas pakalpojumu sniedz\u0113ja telp\u0101s. Par saviem pakalpojumiem pakalpojumu sniedz\u0113js katru m\u0113nesi izraksta r\u0113\u0137inu, kas parasti ietver noteiktu min\u016b\u0161u skaitu un vair\u0101kas funkcijas.<\/p>\n<p>Zvanus var ar\u012b apmaks\u0101t min\u016b\u0161u tarif\u0101. Vairoja virtu\u0101lo ATE divas galven\u0101s priek\u0161roc\u012bbas: 1) uz\u0146\u0113mumam nav j\u0101maks\u0101 iepriek\u0161; 2) uz\u0146\u0113mums var prec\u012bz\u0101k apr\u0113\u0137in\u0101t un bud\u017eet\u0113t ikm\u0113ne\u0161a izdevumus. Uzlabot\u0101s funkcijas var tikt apmaks\u0101tas atsevi\u0161\u0137i.<\/p>\n<p>Virtu\u0101l\u0101s telefona sist\u0113mas priek\u0161roc\u012bbas:<\/p>\n<ul>\n<li>Uzst\u0101d\u012b\u0161ana. Uzst\u0101d\u012b\u0161anas izmaksas ir zem\u0101kas nek\u0101 tradicion\u0101laj\u0101m sist\u0113m\u0101m, jo, iz\u0146emot lok\u0101lo t\u012bklu un pa\u0161us telefonus, nav nepiecie\u0161ams uzst\u0101d\u012bt citu aparat\u016bru.\n<\/li>\n<li>Apkope. Pakalpojumu sniedz\u0113js uztur un apkalpo visu aparat\u016bru uz saviem izdevumiem.\n<\/li>\n<li>Zemas sazi\u0146as izmaksas. Parasti virtu\u0101lie risin\u0101jumi ietver \u00abbezmaksas\u00bb min\u016b\u0161u paketes. \u0160\u0101da pieeja samazina izdevumus un iev\u0113rojami atvieglo bud\u017eet\u0113\u0161anu.\n<\/li>\n<li>Uzst\u0101d\u012b\u0161anas \u0101trums. Fiziski jums ir pietiekami uzst\u0101d\u012bt tikai telefona aparat\u016bru.\n<\/li>\n<li>Elast\u012bba. Visas telefona numurus var p\u0101rnest, t\u0101p\u0113c uz\u0146\u0113mums var br\u012bvi main\u012bt biroju vai izmantot att\u0101lin\u0101tos darbiniekus, nemainot numurus. T\u0101 k\u0101 j\u016bs neskat\u0101t nevienu aparat\u016bru, p\u0101rvieto\u0161an\u0101s izmaksas un sare\u017e\u0123\u012bt\u012bba iev\u0113rojami samazin\u0101s.\n<\/li>\n<\/ul>\n<p>\nUn tradicion\u0101li aicin\u0101m iepaz\u012bties ar tr\u012bs uz\u0146\u0113mumu st\u0101stiem, kuri izmantoja virtu\u0101l\u0101s ATE.<br \/>\n<noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<h2>Gradwell<\/h2>\n<p>\nUz\u0146\u0113mums Gradwell pied\u0101v\u0101 nelieliem un vid\u0113jiem uz\u0146\u0113mumiem Anglij\u0101 interneta piesl\u0113guma un telefonsakaru pakalpojumus. Vi\u0146i to veic, izmantojot vienk\u0101r\u0161us un uzticamus pakalpojumus un biznesa lietotnes, koncentr\u0113joties uz organiz\u0101cij\u0101m ar darbinieku skaitu l\u012bdz 25. \u0160odien Gradwell ir liel\u0101kais Anglij\u0101 pakalpojumu sniedz\u0113js ar savu telefonsist\u0113mu, kuru atbalsta atsevi\u0161\u0137a izstr\u0101d\u0101t\u0101ju komanda. Uz\u0146\u0113mum\u0101 str\u0101d\u0101 65 cilv\u0113ki, tas atrodas Bat\u0101, un to 1998. gad\u0101 dibin\u0101ja P\u012bters Gradvels. Vi\u0146\u0161 pats bija mazais uz\u0146\u0113m\u0113js un nevar\u0113ja atrast piem\u0113rotu telefona pakalpojumu savai izplat\u012btajai t\u012bmek\u013ca att\u012bst\u012bbas un mitin\u0101\u0161anas komandai. T\u0101d\u0113\u013c P\u012bters nol\u0113ma izstr\u0101d\u0101t to pats, un v\u0113l\u0101k pied\u0101v\u0101ja saviem <a class=\"wpil_keyword_link\" href=\"https:\/\/prohoster.info\/lv\/\"   title=\"hostings\" data-wpil-keyword-link=\"linked\"  data-wpil-monitor-id=\"2343\">hostings<\/a>- klientiem platjoslas IP telefonijas pakalpojumu ar vienu biznesa numuru. Rezult\u0101t\u0101 uz\u0146\u0113mums p\u0101rv\u0113rt\u0101s par galveno telefonijas pakalpojumu sniedz\u0113ju valst\u012b, un \u0161odien apkalpo 20 000 klientu no maz\u0101 biznesa.<\/p>\n<h4>Probl\u0113ma<\/h4>\n<p>\n1998. gad\u0101, kad Gradwell pirmo reizi s\u0101ka nodarboties ar IP telefoniju, t\u0101 bija relat\u012bvi jauna pakalpojums, un liel\u0101ko da\u013cu risin\u0101jumu pied\u0101v\u0101ja uz\u0146\u0113mumi no ASV, turkl\u0101t \u0161ie risin\u0101jumi tika izstr\u0101d\u0101ti, \u0146emot v\u0113r\u0101 amerik\u0101\u0146u biznesa realit\u0101ti. Gradwell saprata, ka ang\u013cu uz\u0146\u0113mumiem ir nepiecie\u0161ams risin\u0101jums, kas \u0146em v\u0113r\u0101 viet\u0113jos aspektus, nepiecie\u0161ama viet\u0113j\u0101 klientu apkalpo\u0161ana un iesp\u0113ja piel\u0101got risin\u0101jumus britu tirgus pras\u012bb\u0101m. Mazajam biznesam bija nepiecie\u0161ams augstas kvalit\u0101tes un uzticams telefonsakaru pakalpojums ar atsauc\u012bgu klientu apkalpo\u0161anu un speci\u0101listiem, kuri var sniegt pal\u012bdz\u012bbu pa telefonu.<\/p>\n<h4>Risin\u0101jums<\/h4>\n<p>\nUz\u0146\u0113mums izv\u0113l\u0113j\u0101s risin\u0101jumu ITCenter Voicis Core, kas kop\u0101 ar Gradwell pieredzi t\u012bmek\u013ca izstr\u0101d\u0113, atv\u0113rt\u0101 koda Asterisk programmat\u016bru un Telesswitch risin\u0101jumu savienojumam ar BT t\u012bklu \u013c\u0101va izveidot augsti uzticamu un efekt\u012bvu pakalpojumu. Telefono apar\u0101ts bija kritiski svar\u012bga sast\u0101vda\u013ca. Maz\u0101s komp\u0101nijas darbinieki v\u0113l\u0113j\u0101s, lai telefons izskat\u012btos un justos tie\u0161i k\u0101 telefons, turkl\u0101t taj\u0101 laik\u0101 programmat\u016bras risin\u0101jumi nebija p\u0101r\u0101k uzticami. Mekl\u0113jot kvalitat\u012bvus telefona apar\u0101tus, Gradwell analiz\u0113ja \u010detru ra\u017eot\u0101ju pied\u0101v\u0101jumus un izv\u0113l\u0113j\u0101s Snom telefonus, kurus uzskat\u012bja par visuzticam\u0101kajiem un kvalitat\u012bvu ska\u0146u nodro\u0161ino\u0161iem. Tas notika pirms 11 gadiem. Kop\u0161 t\u0101 laika Gradwell apg\u0101d\u0101 savus klientus ar m\u016bsu telefoni \u2014 vispirms Snom 190, p\u0113c tam D3xx un D7xx s\u0113rij\u0101m. Agr\u0101k Gradwell portfel\u012b bija telefonu produkti se\u0161u ra\u017eot\u0101ju, bet tas bie\u017ei mulsin\u0101ja klientus, un \u0161odien pakalpojumu sniedz\u0113js izmanto tikai divu uz\u0146\u0113mumu produkciju. Agr\u0101k Gradwell pa\u0161i nodarboj\u0101s ar telefonu provizion\u0113\u0161anu, bet ar Snom produktiem \u0161o uzdevumu nodeva izplat\u012bt\u0101jam, t\u0101p\u0113c \u0161odien Gradwell var pieg\u0101d\u0101t telefonus tie\u0161i klienta objektam. Tas samazina pieg\u0101des laiku un uzlabo apkalpo\u0161anas kvalit\u0101ti.<\/p>\n<h2>Orange Dominik\u0101nas Republika <\/h2>\n<p>\nDominik\u0101nas Republika ir otrs liel\u0101kais valsts Kar\u012bbu j\u016br\u0101. T\u0101s plat\u012bba p\u0101rsniedz 48 000 km2, iedz\u012bvot\u0101ju skaits ir apm\u0113ram 10 miljoni, no kuriem 1 miljons dz\u012bvo galvaspils\u0113t\u0101 \u2013 Santo Domingo. Ekonomikas apjoma zi\u0146\u0101 Dominik\u0101na ie\u0146em dev\u012bto vietu Lat\u012b\u0146amerik\u0101, un t\u0101 ir liel\u0101k\u0101 ekonomika Kar\u012bbu un Centr\u0101lamerikas re\u0123ion\u0101. Agr\u0101k ekonomik\u0101 domin\u0113ja lauksaimniec\u012bba un miner\u0101lvien\u012bbu ieguve, bet \u0161odien t\u0101s pamat\u0101 ir pakalpojumu sektors. Izteikts piem\u0113rs ir telekomunik\u0101ciju sist\u0113mu un transporta infrastrukt\u016bras att\u012bst\u012bba. Dominik\u0101nas Republika ir ar\u012b popul\u0101r\u0101k\u0101 t\u016bristu galam\u0113r\u0137is Kar\u012bbu re\u0123ion\u0101, kas stimul\u0113 t\u016brisma industriju. Telekomunik\u0101ciju uz\u0146\u0113mumiem gr\u016bt\u012bbas sag\u0101d\u0101 sare\u017e\u0123\u012btais reljefs. Valst\u012b atrodas augst\u0101kais re\u0123iona peaks \u2013 Duarte, k\u0101 ar\u012b liel\u0101kais re\u0123iona ezers \u2013 Enriquillo, kur\u0161 atrodas zem\u0101kaj\u0101 punkt\u0101 virs j\u016bras l\u012bme\u0146a. Mobilo sakaru p\u0101rkl\u0101jums Dominik\u0101n\u0101 ir labs, \u0161eit darbojas \u010detri operatori, un uz\u0146\u0113muma Orange t\u012bkls p\u0101rkl\u0101j 95% valsts plat\u012bbas. <\/p>\n<h4>Probl\u0113ma<\/h4>\n<p>\nOrange nepiecie\u0161ama bija m\u0113rogota un uzticama risin\u0101juma balst\u012bta uz virtu\u0101lo PBX, kas pied\u0101v\u0101 visas tirg\u016b pieejam\u0101s licence eso\u0161\u0101s iesp\u0113jas, ta\u010du ir l\u0113t\u0101ka ievie\u0161an\u0101. Orange pl\u0101noja papla\u0161in\u0101t savu biznesu un mekl\u0113ja veidus, k\u0101 samazin\u0101t izdevumus t\u012bkla ievie\u0161anai un izv\u0113r\u0161anai re\u0123ion\u0101. <\/p>\n<h4>Risin\u0101jums<\/h4>\n<p>\nSadarbojoties ar uz\u0146\u0113mumu ITCenter, sist\u0113mu integratoru ar veiksm\u012bgu projektu portfeli vis\u0101 pasaul\u0113, Orange izv\u0113l\u0113j\u0101s risin\u0101jumu Voicis Core. Uz\u0146\u0113mumu piesaist\u012bja produkta piel\u0101go\u0161an\u0101s vieglums klientu b\u0101zes izaugsmei un pla\u0161s iesp\u0113ju kl\u0101sts, kas nav zem\u0101ks par jebkura licence risin\u0101juma funkcij\u0101m balst\u012bt\u0101 uz virtu\u0101lo PBX. Cena bija galvenais krit\u0113rijs. Voicis Core nepras\u012bja no Orange licences ieg\u0101di, k\u0101 ar\u012b bija l\u0113t\u0101ks instal\u0101cij\u0101 un atbalst\u0101, papla\u0161inot atbalstu l\u012bdz neierobe\u017eotam lietot\u0101ju skaitam. S\u0101kotn\u0113ji projekts paredz\u0113ja 1050 telefonu uzst\u0101d\u012b\u0161anu. Uz\u0146\u0113mums izv\u0113l\u0113j\u0101s <noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/post\/439786\/\">Snom 710<\/a><\/noindex> un 720, kuriem ne tikai bija visas nepiecie\u0161am\u0101s funkcijas, bet ar\u012b tie bija viegli izv\u0113r\u0161ami jebkur\u0101 apjom\u0101. <\/p>\n<p>Voicis Core \u013c\u0101va Orange izveidot ticamu, elast\u012bgu risin\u0101jumu, kas balst\u012bts uz virtu\u0101lo PBX, viegli piel\u0101gojamu ar saprotamu vad\u012bbas platformu un vienk\u0101r\u0161u IP telefonu uzst\u0101d\u012b\u0161anas procesu. Turkl\u0101t par telefonu pievieno\u0161anu j\u0101maks\u0101 tikai tad, kad tie tiek uzst\u0101d\u012bti, nerun\u0101jot par zem\u0101k\u0101m proced\u016bras izmaks\u0101m.<\/p>\n<h2>Oni<\/h2>\n<p>\nONI \u2014 B2B pakalpojumu sniedz\u0113js no Lisabonas, kas pied\u0101v\u0101 risin\u0101jumus, piem\u0113ram, datu centrus, m\u0101ko\u0146u pakalpojumus, inform\u0101cijas dro\u0161\u012bbas pakalpojumus un inform\u0101cijas un telekomunik\u0101ciju tehnolo\u0123iju integr\u0101ciju. Galvenok\u0101rt uz\u0146\u0113mums str\u0101d\u0101 ar korpor\u0101cij\u0101m, sabiedrisk\u0101m organiz\u0101cij\u0101m un starptautiskiem telekomunik\u0101ciju operatoriem, pied\u0101v\u0101jot standartiz\u0113tus komunik\u0101ciju paketus. ONI ir daudz ieguld\u012bjusi unik\u0101l\u0101 t\u012bkla infrastrukt\u016br\u0101, kas \u013c\u0101vusi uz\u0146\u0113mumam ieviest inov\u0101ciju risin\u0101jumus. 2013. gad\u0101 ONI tika ieg\u0101d\u0101ta Altice Group. \u0160odien ONI klientu vid\u016b ir liel\u0101kie valsts uz\u0146\u0113mumi, tostarp ANA Portug\u0101les lidostas, Portug\u0101les t\u016brisms, Travel Abreu Portugal\u0101, k\u0101 ar\u012b starptautiskas komp\u0101nijas, piem\u0113ram, Verizon Sp\u0101nija, Verizon Portug\u0101le un Eiropas J\u016bras dro\u0161\u012bbas a\u0123ent\u016bra.<\/p>\n<h4>Probl\u0113ma<\/h4>\n<p>\nONI mekl\u0113ja risin\u0101jumu, kas atbalst\u012btu vismaz 30 000 telefonu. Uz\u0146\u0113mumam bija nepiecie\u0161ams risin\u0101jums, kas balst\u012bts uz virtu\u0101lo PBX vai UCaaS, lai sniegtu pakalpojumus korpor\u0101cij\u0101m un sabiedrisk\u0101m organiz\u0101cij\u0101m. Pras\u012bbas bija \u0161\u0101das: maks\u0101jums, palielinoties sist\u0113mai, centraliz\u0113ta p\u0101rvald\u012bba, iesp\u0113ja izveidot vair\u0101klientu virtu\u0101los PBX, intuit\u012bva saskarne, zemas ievie\u0161anas izmaksas, notur\u012bba un elast\u012bba, tie\u0161a ra\u017eot\u0101ja atbalsts, iesp\u0113ja patst\u0101v\u012bgi piel\u0101got un savienot savas tehnisk\u0101s platformas.<\/p>\n<h4>Risin\u0101jums<\/h4>\n<p>\nONI izv\u0113l\u0113j\u0101s ITCenter Voicis Core risin\u0101jumu ar Snom IP telefoniem. ITCenter komandai ir daudzi sertifik\u0101ti un balvas, vi\u0146i lieliski p\u0101rzina apvienot\u0101s komunik\u0101cijas un m\u0101ko\u0146u risin\u0101jumus. Sist\u0113m\u0101 iek\u013cauti D7xx s\u0113rijas telefoni, M9 DECT telefoni un konferen\u010du zvanu telefoni. Tika izmantots ar\u012b Snom Vision \u2014 lietotne att\u0101lin\u0101tai IP telefonu uzst\u0101d\u012b\u0161anai un konfigur\u0113\u0161anai, kas var autom\u0101tiski konfigur\u0113t un p\u0101rvald\u012bt SIP ier\u012bces.<br \/>\n<br \/>Avots: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/post\/459580\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0422\u0435\u0440\u043c\u0438\u043d \u00ab\u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u0430\u044f \u0410\u0422\u0421\u00bb, \u0438\u043b\u0438 \u00ab\u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u0430\u044f \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430\u00bb \u043e\u0437\u043d\u0430\u0447\u0430\u0435\u0442, \u0447\u0442\u043e \u043f\u0440\u043e\u0432\u0430\u0439\u0434\u0435\u0440 \u0431\u0435\u0440\u0451\u0442 \u043d\u0430 \u0441\u0435\u0431\u044f 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