Whakaaetanga Taumata Ratonga
Whakaaetanga Taumata Ratonga (ALS)
Kamupene: ProHoster
paetukutuku: https://prohoster.info
Ko tēnei Whakaaetanga Taumata Ratonga (e kiia nei i muri nei ko te Whakaaetanga Taumata Ratonga) SLA) e tautuhi ana i ngā taurangi mō te wātea o te ratonga, ngā tohu kounga ratonga, te tukanga urupare mō te ratonga tautoko, me ngā tikanga mō te whakarato utu ki ngā kiritaki a te kamupene ProHoster.
He wāhanga nui tēnei tuhinga Ngā o te Ratonga.
1. Nga tikanga me nga whakamaarama
- Ratonga — ngā ratonga manaaki, VPS/VDS, ngā tūmau i whakatapua me ētahi atu ratonga e whakaratohia ana ProHoster.
- Wā mahi — ōrau o te wā e wātea ana te ratonga mō ia marama maramataka.
- Wā whakatā — te wā e kore ai te ratonga e wātea nā te hapa ProHoster.
- Kaihoko - he tangata takitahi, he hinonga ture rānei e whakamahi ana i ngā ratonga ProHoster.
- Mahi kua whakaritea — ngā mahi hangarau kua whakaritea i mua.
2. Taurangi wā-mahi
ProHoster e whakamana ana i te taumata e whai ake nei o te wātea o te ratonga:
| Momo ratonga | Wā mahi kua whakamanahia |
|---|---|
| Te manaaki i tiri | 99.9% ia marama |
| VPS / VDS | 99.9% ia marama |
| Tūmau whakatapua | 99.9% ia marama |
| Hononga whatunga | 99.95% ia marama |
Ka tatauhia te wā mahi i runga i te marama maramataka.
3. Ngā tūponotanga ki te tatau i te wā mahi
Tae atu ki te wā whakatā kaua e whakakā ngā take e whai ake nei:
- ngā mahi tiaki kua whakaritea (me te whakamōhio i mua);
- ngā mahi hangarau ohorere kāore i whakaritea;
- ngā aituā me ngā āhuatanga kaha nui (ngā whakaekenga DDoS, ngā āhuatanga taiao kino, ngā motuhanga o ngā ratonga i runga ake);
- ngā mahi a te kiritaki (ngā hapa whirihoranga, te takahi i te AUP, te pūmanawa kino);
- te whakamutua o ngā ratonga nā te takahi i ngā ture Ngā o te Ratonga, AUP, Kaupapahere Tūkino rānei;
- ngā raruraru me ngā pūmanawa, ngā ratonga rānei a te hunga tuatoru kāore i te whakahaerehia e ProHoster;
- nā ngā āhuatanga kei tua atu i tō mātou mana whakahaere (pēnei i te aituā taiao, te pakanga (ture hōia), ngā mahi kaiwhakatuma, ngā ngangau, ngā mahi a te kāwanatanga, te korenga rānei o tētahi whatunga, o tētahi taputapu rānei i waho o ō mātou pokapū raraunga).
4. Ngā mahi hangarau kua whakaritea
4.1. Ka taea te whakahaere i ngā mahi kua whakaritea mō:
- ngā whakahōutanga pūmanawa;
- ngā whakapainga haumarutanga;
- te whakahounga o ngā hanganga.
4.2. Ka whakamōhiotia ngā kiritaki mō ngā mahi kua whakaritea i mua i te wā (mēnā ka taea) mā:
- te papatohu kiritaki;
- ngā whakamōhiotanga īmēra;
- pae mana.
5. Ngā Kawenga ProHoster
ProHoster e whakaae ana ki te:
- kia mau tonu te mahi a te hanganga;
- te mahi i ngā mahi e tika ana hei ārai i ngā whakararuraru;
- te aroturuki i te whatunga me ngā taputapu;
- te urupare wawe ki ngā aituā;
- whakarato i te parenga taketake mai i ngā whakaekenga whatunga (i runga i te ratonga).
6. Ngā kawenga a te kiritaki
E whakaae ana te Kiritaki ki te:
- whai Ngā o te Ratonga, AUP me te Kaupapahere Tūkino;
- whakarite motuhake i te haumarutanga o ō raraunga;
- te whakamahi i ngā ratonga mō ngā kaupapa ture;
- whakamōhio atu ki te hunga tautoko mō ngā raruraru i te wā tika;
- me pupuri tonu ngā mōhiohio whakapā kia hou tonu.
7. Ngā Whiwhinga Utu me ngā Whiwhinga Ratonga
Mehemea kāore i tutuki te taumata wā mahi kua whakamanahia nā te he o ProHoster, ka taea e te kiritaki te tono nama mō ngā ratonga (whiwhinga ratonga).
7.1 Te nui o te utu
| Te wā mahi tuturu | Kapeneheihana |
|---|---|
| 99.0% - 99.89% | 5% o te utu o ia marama |
| 98.0% - 98.99% | 10% o te utu o ia marama |
| kei raro iho i te 98.0% | 15% o te utu o ia marama |
Ka whakaratohia he utu i roto i te ahua o ngā nama anake, ehara i te whakahokinga moni.
7.2. Ngā tikanga mō te whiwhi utu
- me tuku te tono i roto i ngā rā e whitu o te aituā;
- ka tukuna te tono mā te pūnaha tikiti;
- kāore e whakaemihia ngā utu;
- Kāore te SLA e pā ki ngā ratonga utu whakaheke, ngā wā whakamātautau, ngā ratonga kore utu rānei.
8. Te Whakawhāiti i te Taunahatanga
ProHoster kāore i te kawenga mō:
- ngā painga ā-kore, ngā painga ngaro rānei;
- te ngaronga o ngā raraunga a te kiritaki;
- te whakamutu i te pakihi a te kiritaki;
- ngā mahi a ngā rōpū tuatoru;
- ngā hapa pūmanawa kāore e pā ana ki te hanganga ProHoster.
Te kawenga nui rawa atu ProHoster e herea ana ki te moni i utua e te kiritaki mō te wā nama e tika ana.
9. Ngā Huringa SLA
ProHoster Kei a ia te mana ki te whakarerekē i tēnei SLA. Ka whakaputaina tonutia te putanga o nāianei ki te paetukutuku mana, ā, ka whai mana i te wā e whakaputaina ai.
10. Ture e pā ana
Kei raro i te ture o te ao me ngā ture o te mana whakahaere o te kamupene te mana whakahaere o tēnei SLA. ProHoster.
11. Nga korero whakapā
Mō ngā pātai e pā ana ki te SLA me te kounga o te ratonga:
Paetukutuku: https://prohoster.info
Pūkete whaiaro: https://billing.prohoster.info
Электронная почта: support@prohoster.info