{"id":104435,"date":"2022-06-17T09:37:11","date_gmt":"2022-06-17T07:37:12","guid":{"rendered":"https:\/\/prohoster.info\/blog\/novosti-interneta\/kompaniya-grafana-otkryla-kod-sistemy-reagirovaniya-na-inczidenty-oncall"},"modified":"2022-06-17T09:37:11","modified_gmt":"2022-06-17T07:37:12","slug":"kompaniya-grafana-otkryla-kod-sistemy-reagirovaniya-na-inczidenty-oncall","status":"publish","type":"post","link":"https:\/\/prohoster.info\/nl\/blog\/news\/kompaniya-grafana-otkryla-kod-sistemy-reagirovaniya-na-inczidenty-oncall","title":{"rendered":"Het bedrijf Grafana heeft de code van het incidentresponsysteem OnCall vrijgegeven.","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Grafana Labs, de ontwikkelaar van het datavisualisatieplatform Grafana en het monitoringssysteem Prometheus, heeft aangekondigd dat het de broncode van het incidentresponsysteem OnCall heeft vrijgegeven, dat bedoeld is om samenwerking tussen teams voor incidentoplossing en -analyse te waarborgen. OnCall werd eerder geleverd als een propri\u00ebtair product en werd door Grafana verworven tijdens de overname van het bedrijf Amixr Inc. vorig jaar. De code van het project is geschreven in Python en is vrijgegeven onder de AGPLv3-licentie. <\/p>\n

Het systeem stelt gebruikers in staat om informatie over anomalie\u00ebn en gebeurtenissen uit verschillende monitoringsystemen te verzamelen, waarna het automatisch de gegevens groepeert, meldingen naar verantwoordelijke teams verstuurt en de status van probleemoplossing bijhoudt. Integratie met de monitoringsystemen Grafana, Prometheus, AlertManager en Zabbix wordt ondersteund. Uit de ontvangen informatie van monitoringsystemen worden secundaire en onbelangrijke gebeurtenissen gefilterd, worden duplicaten geaggregeerd en worden problemen uitgesloten die zonder menselijke tussenkomst kunnen worden opgelost. <\/p>\n

De gefilterde significante gebeurtenissen worden naar het meldingssysteem gestuurd, dat medewerkers aanwijst die verantwoordelijk zijn voor het oplossen van de ge\u00efdentificeerde probleemcategorie\u00ebn en meldingen verstuurt rekening houdend met hun werkrooster en bezettingsgraad (de gegevens uit de planner worden beoordeeld). Rotatie van de toewijzing van incidenten tussen verschillende medewerkers en escalatie van bijzonder belangrijke of onopgeloste problemen naar andere teamleden of hogere medewerkers wordt ondersteund.

\"Het<\/center> <\/p>\n

Afhankelijk van de ernst van het incident kunnen meldingen worden verzonden via telefoongesprekken, SMS, e-mail, het aanmaken van evenementen in de planner, en berichten in Slack en Telegram. Daarnaast kunnen in Slack automatisch kanalen worden aangemaakt voor de bespreking van kwesties die verband houden met de oplossing van het incident, waaraan zowel individuele medewerkers als hele teams automatisch worden toegevoegd. <\/p>\n

Het systeem biedt flexibele mogelijkheden voor uitbreiding en aanpassing (bijvoorbeeld, je kunt de groepering en routering van evenementen configureren, regels en bezorgkanalen voor meldingen defini\u00ebren). Voor integratie met externe systemen is er een API en ondersteuning voor Terraform beschikbaar. Het beheer van de werking vindt plaats via een webinterface.

\"Het<\/center>
\n
Bron: opennet.ru<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u044f Grafana Labs, \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0449\u0430\u044f \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0443 \u0432\u0438\u0437\u0443\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0430\u043d\u043d\u044b\u0445 Grafana \u0438 \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u043c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433\u0430 Prometheus, \u043e\u0431\u044a\u044f\u0432\u0438\u043b\u0430 \u043e\u0431 \u043e\u0442\u043a\u0440\u044b\u0442\u0438\u0438 \u0438\u0441\u0445\u043e\u0434\u043d\u044b\u0445 \u0442\u0435\u043a\u0441\u0442\u043e\u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0440\u0435\u0430\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043d\u0430 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b OnCall, \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u043e\u0439 \u0434\u043b\u044f \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f \u0441\u043e\u0432\u043c\u0435\u0441\u0442\u043d\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u044b \u043a\u043e\u043c\u0430\u043d\u0434 \u043f\u043e \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044e \u0438 \u0440\u0430\u0437\u0431\u043e\u0440\u0443 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432. OnCall \u0440\u0430\u043d\u0435\u0435 \u043f\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u043b\u0441\u044f \u0432 \u0444\u043e\u0440\u043c\u0435 \u043f\u0440\u043e\u043f\u0440\u0438\u0435\u0442\u0430\u0440\u043d\u043e\u0433\u043e \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0430 \u0438 \u0431\u044b\u043b \u043f\u0440\u0438\u043e\u0431\u0440\u0435\u0442\u0451\u043d Grafana \u0432 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0435 \u043f\u043e\u0433\u043b\u043e\u0449\u0435\u043d\u0438\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 Amixr Inc. \u0432 \u043f\u0440\u043e\u0448\u043b\u043e\u043c \u0433\u043e\u0434\u0443. \u041a\u043e\u0434 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 […]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":104436,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-104435","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n","aioseo_head_json":{"title":"\ud83e\udd47 Grafana heeft de code van het incidentresponse-systeem OnCall vrijgegeven | ProHoster","description":"Het bedrijf Grafana Labs, dat het gegevensvisualisatieplatform Grafana en het monitoringsysteem Prometheus ontwikkelt, heeft de broncode van het incidentresponse-systeem OnCall aangekondigd, bedoeld 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