Marichi 31 ndi Tsiku Losunga Zosungira Padziko Lonse, ndipo sabata yapitayo nthawi zonse imakhala yodzaza ndi nkhani zokhudzana ndi chitetezo. Lolemba, tidaphunzira kale za Asus omwe adasokoneza komanso "opanga atatu osatchulidwa mayina." Makamaka makampani okhulupirira zamatsenga amakhala pa mapini ndi singano sabata yonse, kupanga zosunga zobwezeretsera. Ndipo zonse chifukwa tonsefe ndife osasamala pang'ono ponena za chitetezo: wina amaiwala kumangirira lamba wawo pampando wakumbuyo, wina amanyalanyaza tsiku lotha ntchito, wina amasunga malowedwe awo ndi mawu achinsinsi pansi pa kiyibodi, ndipo ngakhale bwino, amalemba. mawu achinsinsi onse mu notebook. Anthu ena amatha kuletsa ma antivayirasi "kuti asachedwetse kompyuta" komanso kuti asagwiritse ntchito kulekanitsa ufulu wopezeka m'makampani amakampani (zinsinsi zotani pagulu la anthu 50!). Mwinamwake, umunthu sunakhalebe ndi chidziwitso cha cyber-self-preservation, chomwe, makamaka, chingakhale chidziwitso chatsopano.
Mabizinesi sanakhazikitsenso malingaliro otere. Funso losavuta: kodi dongosolo la CRM ndiloopseza chitetezo kapena chida chachitetezo? Sizingatheke kuti aliyense apereke yankho lolondola nthawi yomweyo. Apa tikuyenera kuyamba, monga momwe tinaphunzitsidwira mu maphunziro a Chingerezi: zimatengera ... Zimatengera makonda, mawonekedwe a CRM kutumiza, zizolowezi ndi zikhulupiriro za wogulitsa, kuchuluka kwa kunyalanyaza antchito, kusokonezeka kwa otsutsa. . Kupatula apo, chilichonse chikhoza kubedwa. Ndiye muzikhala bwanji?
Ichi ndi chitetezo chidziwitso m'mabizinesi ang'onoang'ono ndi apakatikati
CRM system ngati chitetezo
Kuteteza deta yamalonda ndi ntchito ndikusunga mosamala makasitomala anu ndi imodzi mwa ntchito zazikulu za dongosolo la CRM, ndipo mu izi ndi mutu ndi mapewa pamwamba pa mapulogalamu ena onse a kampani.
Ndithudi inu munayamba kuwerenga nkhaniyi ndi grinned pansi pansi, kunena, ndani akufunika zambiri zanu. Ngati ndi choncho, ndiye kuti mwina simunachitepo malonda ndipo simukudziwa momwe mukufunikira "kukhala moyo" komanso makasitomala apamwamba kwambiri komanso zokhudzana ndi njira zogwirira ntchito ndi maziko awa. Zomwe zili mu dongosolo la CRM sizosangalatsa osati kwa oyang'anira kampani, komanso:
- Owukira (kawirikawiri) - ali ndi cholinga chokhudzana ndi kampani yanu ndipo azigwiritsa ntchito zonse kuti apeze deta: ziphuphu za ogwira ntchito, kubera, kugula deta yanu kuchokera kwa oyang'anira, kuyankhulana ndi oyang'anira, ndi zina zotero.
- Ogwira ntchito (nthawi zambiri) omwe amatha kukhala ngati olowa nawo mpikisano. Iwo ali okonzeka kutenga kapena kugulitsa makasitomala awo kuti apindule nawo.
- Kwa obera achiwembu (kawirikawiri) - mutha kubedwa pamtambo pomwe data yanu ili kapena netiweki yabedwa, kapena mwina wina akufuna "kutulutsa" deta yanu kuti asangalale (mwachitsanzo, data ya ogulitsa mankhwala kapena mowa - zosangalatsa kuwona).
Ngati wina alowa mu CRM yanu, atha kukhala ndi mwayi wogwiritsa ntchito zomwe mumachita, ndiye kuti, kuchuluka kwazomwe mumapeza phindu lanu. Ndipo kuyambira pomwe mwayi wofikira ku CRM umapezeka, phindu limayamba kumwetulira kwa yemwe m'manja mwake kasitomala amathera. Chabwino, kapena anzake ndi makasitomala (werengani - olemba ntchito atsopano).
Zabwino, zodalirika imatha kuphimba zoopsazi ndikupereka mabonasi ambiri osangalatsa pankhani yachitetezo.
Ndiye, kodi dongosolo la CRM lingachite chiyani pankhani yachitetezo?
(tikuuzani ndi chitsanzo, chifukwa Sitingakhale ndi udindo kwa ena)
- Kutsimikizika kwazinthu ziwiri pogwiritsa ntchito kiyi ya USB ndi mawu achinsinsi. imathandizira njira ziwiri zololeza ogwiritsa ntchito polowa mudongosolo. Pankhaniyi, mukalowa mudongosolo, kuwonjezera pa kulowa mawu achinsinsi, muyenera kuyika kiyi ya USB yomwe idakhazikitsidwa pasadakhale padoko la USB la kompyuta. Njira yololeza zinthu ziwiri imathandizira kuteteza kukubera mawu achinsinsi kapena kuwulula.
Zotheka
- Thamangani ma adilesi a IP odalirika ndi ma adilesi a MAC. Kuti mutetezeke, mutha kuletsa ogwiritsa ntchito kulowa ma adilesi olembetsedwa a IP okha ndi ma adilesi a MAC. Ma adilesi onse amkati a IP pa netiweki yakomweko ndi ma adilesi akunja atha kugwiritsidwa ntchito ngati ma adilesi a IP ngati wogwiritsa ntchito alumikiza kutali (kudzera pa intaneti).
- Chilolezo cha Domain (Chilolezo cha Windows). Kuyambitsa dongosolo kungathe kukonzedwa kuti mawu achinsinsi ogwiritsira ntchito asafunikire pamene mukulowa. Pankhaniyi, chilolezo cha Windows chimachitika, chomwe chimazindikiritsa wogwiritsa ntchito WinAPI. Dongosolo lidzakhazikitsidwa pansi pa wogwiritsa ntchito yemwe kompyuta yake ikugwira ntchito panthawi yomwe dongosololi likuyamba.
- Njira ina ndi makasitomala achinsinsi. Makasitomala achinsinsi ndi makasitomala omwe amatha kuwonedwa ndi oyang'anira awo okha. Makasitomalawa sawoneka pamndandanda wa ogwiritsa ntchito ena, ngakhale ogwiritsa ntchito ena ali ndi zilolezo zonse, kuphatikiza maufulu owongolera. Mwanjira imeneyi, mutha kuteteza, mwachitsanzo, dziwe lamakasitomala ofunikira kwambiri kapena gulu pazifukwa zina, zomwe zidzaperekedwa kwa woyang'anira wodalirika.
- Njira yogawanitsa ufulu wofikira - muyezo komanso chitetezo choyambirira mu CRM. Kuti muchepetse njira yoperekera ufulu wa ogwiritsa ntchito, in maufulu amaperekedwa osati kwa ogwiritsa ntchito, koma ma templates. Ndipo wogwiritsa ntchitoyo amapatsidwa template imodzi kapena ina, yomwe ili ndi ufulu wina. Izi zimalola wogwira ntchito aliyense - kuyambira mabizinesi atsopano kupita kwa otsogolera - kupereka zilolezo ndi ufulu wopeza zomwe zingawalole / kuwalepheretsa kupeza zidziwitso zodziwika bwino zabizinesi.
- Makina osunga zobwezeretsera deta (zosunga zobwezeretsera)zosinthika kudzera pa seva ya script .
Uku ndikukhazikitsa chitetezo pogwiritsa ntchito dongosolo limodzi mwachitsanzo, wogulitsa aliyense ali ndi ndondomeko zake. Komabe, dongosolo la CRM limatetezadi chidziwitso chanu: mutha kuwona yemwe adatenga izi kapena lipotilo komanso nthawi yanji, ndani adawona zomwe zidachitika, ndani adatsitsa, ndi zina zambiri. Ngakhale mutadziwa za chiwopsezocho pambuyo pake, simudzasiya chilangocho ndipo mutha kuzindikira mosavuta wogwira ntchito yemwe adagwiritsa ntchito molakwika kukhulupirirana ndi kukhulupirika kwa kampaniyo.
Kodi ndinu omasuka? Moyambirira! Chitetezo chomwechi chingagwire ntchito motsutsana nanu ngati simusamala ndikunyalanyaza nkhani zoteteza deta.
CRM system ngati chiwopsezo
Ngati kampani yanu ili ndi PC imodzi, izi ndizowopsa za cyber. Chifukwa chake, kuchuluka kwa ziwopsezo kumawonjezeka ndi kuchuluka kwa malo ogwirira ntchito (ndi antchito) komanso ndi mitundu yosiyanasiyana ya mapulogalamu omwe amayikidwa ndi kugwiritsidwa ntchito. Ndipo zinthu sizili zophweka ndi machitidwe a CRM - pambuyo pake, iyi ndi pulogalamu yokonzekera kusunga ndi kukonza zinthu zofunika kwambiri komanso zamtengo wapatali: makasitomala ndi chidziwitso cha malonda, ndipo apa tikukamba nkhani zoopsa za chitetezo chake. M'malo mwake, sizinthu zonse zomwe zimakhala zachisoni kwambiri, ndipo ngati zigwiridwa bwino, simudzalandira chilichonse koma phindu ndi chitetezo kuchokera kudongosolo la CRM.
Kodi zizindikiro za dongosolo lowopsa la CRM ndi chiyani?
Tiyeni tiyambe ndi ulendo waufupi muzoyambira. Ma CRM amabwera mumitundu yamtambo ndi pakompyuta. Mitambo ndi omwe DBMS (database) siili mu kampani yanu, koma mumtambo wachinsinsi kapena wapagulu pamalo ena a data (mwachitsanzo, mukukhala ku Chelyabinsk, ndipo database yanu ikugwira ntchito pamalo abwino kwambiri a data ku Moscow. , chifukwa wogulitsa CRM adaganiza choncho ndipo ali ndi mgwirizano ndi wothandizira uyu). Desktop (aka pa-premise, seva - zomwe sizilinso zoona) ikani DBMS yawo pamaseva anu (ayi, ayi, musamawonetse chipinda chachikulu cha seva chokhala ndi ma racks okwera mtengo, nthawi zambiri m'mabizinesi ang'onoang'ono ndi apakatikati ndi seva imodzi kapena PC wamba ya kasinthidwe kamakono), ndiye kuti, muofesi yanu.
N'zotheka kupeza mwayi wosaloleka ku mitundu yonse iwiri ya CRM, koma kuthamanga ndi kumasuka kumasiyana, makamaka ngati tikukamba za ma SMB omwe samasamala kwambiri za chitetezo cha chidziwitso.
Chizindikiro Choopsa #1
Chifukwa chakuchulukira kwazovuta zama data mumtambo ndi ubale wolumikizidwa ndi maulalo angapo: inu (CRM wobwereka) - wogulitsa - wopereka (pali mtundu wautali: inu - wogulitsa - IT outsourcer wa wogulitsa - wopereka) . Maulalo a 3-4 muubwenzi ali ndi zoopsa zambiri kuposa 1-2: vuto likhoza kuchitika kumbali ya ogulitsa (kusintha kwa mgwirizano, kusalipira kwa ntchito zoperekera), kumbali ya wothandizira (force majeure, hacking, mavuto aukadaulo), kumbali ya outsourcer (kusintha kwa manejala kapena injiniya), etc. Zoonadi, ogulitsa akuluakulu amayesa kukhala ndi malo osungirako deta, kusamalira zoopsa ndi kusunga dipatimenti yawo ya DevOps, koma izi sizikupatula mavuto.
Desktop CRM nthawi zambiri samabwereka, koma amagulidwa ndi kampani; motero, ubalewo umawoneka wosavuta komanso wowonekera bwino: pakukhazikitsa CRM, wogulitsa amakonza magawo otetezedwa (kuchokera kusiyanitsa ufulu wofikira ndi kiyi ya USB yakuthupi mpaka kutsekera seva mu khoma la konkire, ndi zina zotero) ndikusamutsira ulamuliro ku kampani yomwe ili ndi CRM, yomwe imatha kuwonjezera chitetezo, kubwereka woyang'anira dongosolo, kapena kulankhulana ndi wothandizira mapulogalamu ake ngati kuli kofunikira. Mavuto amabwera chifukwa chogwira ntchito ndi ogwira ntchito, kuteteza maukonde komanso chidziwitso choteteza thupi. Ngati mugwiritsa ntchito kompyuta CRM, ngakhale kutseka kwathunthu kwa intaneti sikungasiye kugwira ntchito, popeza databaseyo ili muofesi yanu "yanyumba".
M'modzi mwa antchito athu, omwe adagwira ntchito ku kampani yomwe idapanga maofesi ophatikizika amtambo, kuphatikiza CRM, amalankhula zaukadaulo wamtambo. "Pa imodzi mwantchito zanga, kampaniyo idapanga china chofanana ndi CRM yoyambira, ndipo zonse zidalumikizidwa ndi zikalata zapaintaneti ndi zina zotero. Tsiku lina ku GA tinawona zochitika zachilendo kuchokera kwa m'modzi mwa makasitomala athu olembetsa. Tangoganizani kudabwa kwa ife, akatswiri, pamene ife, osakhala omanga, koma kukhala ndi mwayi wapamwamba, tinangotha ββkutsegula mawonekedwe omwe kasitomala amagwiritsa ntchito kudzera mu ulalo ndikuwona mtundu wanji wa chizindikiro chodziwika chomwe anali nacho. Mwa njira, zikuwoneka kuti kasitomala sangafune kuti aliyense awone izi zamalonda. Inde, chinali cholakwika, ndipo sichinakonzedwe kwa zaka zingapo - mwa lingaliro langa, zinthu zikadalipo. Kuyambira pamenepo, ndakhala wokonda pakompyuta ndipo sindimakhulupirira mitambo, ngakhale, timaigwiritsa ntchito pantchito komanso m'miyoyo yathu, komwe tidakhalanso ndi zosangalatsa."
Kuchokera pa kafukufuku wathu pa HabrΓ©, ndipo awa ndi antchito amakampani apamwamba
Kutayika kwa deta kuchokera kumtambo wa CRM kungakhale chifukwa cha kutayika kwa deta chifukwa cha kulephera kwa seva, kusapezeka kwa ma seva, kukakamiza majeure, kuthetsa ntchito za ogulitsa, ndi zina zotero. Mtambo umatanthawuza kupezeka kosalekeza, kosasokonekera kwa intaneti, ndipo chitetezo chiyenera kukhala chomwe sichinachitikepo: pamlingo wa code, ufulu wopeza, njira zowonjezera zachitetezo cha cybersecurity (mwachitsanzo, kutsimikizika kwazinthu ziwiri).
Chizindikiro Choopsa #2
Sitikulankhula ngakhale za chikhalidwe chimodzi, koma za gulu la makhalidwe okhudzana ndi wogulitsa ndi ndondomeko zake. Tiyeni titchule zitsanzo zofunika zomwe ife ndi antchito athu takumana nazo.
- Wogulitsa angasankhe malo odalirika odalirika omwe DBMS ya makasitomala "idzazungulira". Adzapulumutsa ndalama, sadzalamulira SLA, sadzawerengera katunduyo, ndipo zotsatira zake zidzakhala zoopsa kwa inu.
- Wogulitsa akhoza kukana ufulu wosamutsa ntchitoyo kumalo osungirako deta omwe mwasankha. Izi ndizochepa zodziwika bwino kwa SaaS.
- Wogulitsa akhoza kukhala ndi mkangano walamulo kapena wachuma ndi wopereka mtambo, ndiyeno panthawi ya "showdown," zosunga zobwezeretsera kapena, mwachitsanzo, kuthamanga kungakhale kochepa.
- Ntchito yopangira zosunga zobwezeretsera ikhoza kuperekedwa pamtengo wowonjezera. ChizoloΕ΅ezi chodziwika bwino chomwe kasitomala wa CRM angaphunzirepo panthawi yomwe zosunga zobwezeretsera zikufunika, ndiye kuti, panthawi yovuta kwambiri komanso yosatetezeka.
- Ogwira ntchito ogulitsa akhoza kukhala ndi mwayi wopeza deta ya kasitomala.
- Kutulutsa kwamtundu uliwonse kumatha kuchitika (zolakwika za anthu, chinyengo, owononga, ndi zina).
Kawirikawiri mavutowa amagwirizanitsidwa ndi ogulitsa ang'onoang'ono kapena aang'ono, komabe, akuluakulu akhala akukumana ndi mavuto mobwerezabwereza (google it). Chifukwa chake, nthawi zonse muyenera kukhala ndi njira zotetezera zidziwitso kumbali yanu + kambiranani zachitetezo ndi wopereka dongosolo la CRM pasadakhale. Ngakhalenso chidwi chanu pavutoli chidzakakamiza wogulitsa kuti agwiritse ntchito moyenera momwe angathere (ndikofunikira kwambiri kuchita izi ngati simukuchita ndi ofesi ya ogulitsa, koma ndi mnzake, yemwe amamuchitira. ndikofunikira kumaliza mgwirizano ndikulandila ntchito, osati izi ziwiri ... mwamvetsetsa bwino).
Chizindikiro Choopsa #3
Bungwe la ntchito zachitetezo mu kampani yanu. Chaka chapitacho, tidalemba kale zachitetezo pa HabrΓ© ndipo tidachita kafukufuku. Zitsanzo sizinali zazikulu kwambiri, koma mayankho ndi osonyeza:
Pamapeto pa nkhaniyi, tipereka maulalo ku zofalitsa zathu, pomwe tidasanthula mwatsatanetsatane ubale wa "kampani-ogwira ntchito-chitetezo" ndipo apa tipereka mndandanda wa mafunso omwe mayankho ake ayenera kupezeka mkati. kampani yanu (ngakhale simukufuna CRM).
- Kodi ogwira ntchito amasunga kuti mawu achinsinsi?
- Kodi kupeza malo osungira pa ma seva a kampani kumakonzedwa bwanji?
- Kodi mapulogalamu omwe ali ndi zambiri zamalonda ndi zogwirira ntchito amatetezedwa bwanji?
- Kodi antchito onse ali ndi pulogalamu ya antivayirasi yogwira ntchito?
- Ndi antchito angati omwe ali ndi mwayi wopeza deta yamakasitomala, ndipo izi zimakhala ndi mwayi wotani?
- Kodi muli ndi ma ganyu angati komanso antchito angati omwe akuchoka?
- Kodi mwalankhulana kwanthawi yayitali bwanji ndi antchito ofunikira ndikumvera zopempha ndi madandaulo awo?
- Kodi osindikiza amayang'aniridwa?
- Kodi ndondomekoyi imakonzedwa bwanji kuti mulumikize zida zanu pa PC yanu, komanso kugwiritsa ntchito Wi-Fi yantchito?
Ndipotu, awa ndi mafunso ofunikira-hardcore mwina adzawonjezedwa mu ndemanga, koma izi ndizo zoyambira, zomwe ngakhale wochita bizinesi yemwe ali ndi antchito awiri ayenera kudziwa.
Ndiye mungadziteteze bwanji?
- Zosunga zobwezeretsera ndizofunikira kwambiri zomwe nthawi zambiri zimayiwalika kapena kusamalidwa. Ngati muli ndi makina apakompyuta, khazikitsani zosunga zobwezeretsera zomwe mwapatsidwa pafupipafupi (mwachitsanzo, kwa RegionSoft CRM izi zitha kuchitika pogwiritsa ntchito ) ndikukonzekera kusungidwa koyenera kwa makope. Ngati muli ndi CRM yamtambo, onetsetsani kuti mwapeza musanamalize mgwirizano momwe ntchito yosungiramo ma backups imapangidwira: muyenera kudziwa zakuya ndi kuchuluka kwake, malo osungira, mtengo wa zosunga zobwezeretsera (nthawi zambiri zosunga zobwezeretsera za "zaposachedwa kwambiri panthawiyo). β ndi zaulere, ndipo kukopera kwathunthu, kotetezedwa kumaperekedwa ngati ntchito yolipira). Nthawi zambiri, awa simalo osungira ndalama kapena kunyalanyaza. Ndipo inde, musaiwale kuyang'ana zomwe zabwezeretsedwa kuchokera ku zosunga zobwezeretsera.
- Kupatukana kwa ufulu wopeza pa ntchito ndi magawo a data.
- Chitetezo pamanetiweki - muyenera kulola kugwiritsa ntchito CRM mkati mwa ofesi ya subnet, kuchepetsa mwayi wopezeka pazida zam'manja, kuletsa kugwira ntchito ndi CRM kunyumba kapena, choyipa kwambiri, kuchokera pagulu la anthu (malo ogwirira ntchito, malo odyera, maofesi a kasitomala. , ndi zina). Samalani makamaka ndi mtundu wa mafoni - lolani kuti ikhale yocheperako kwambiri kuti igwire ntchito.
- Antivayirasi yokhala ndi sikani yeniyeni ndiyofunikira mulimonse, koma makamaka pankhani yachitetezo cha data chamakampani. Pa mulingo wa ndondomeko, letsani kudziletsa nokha.
- Kuphunzitsa ogwira ntchito pa ukhondo wa pa intaneti sikungotaya nthawi, koma kufunikira kwachangu. Ndikofunikira kufotokozera kwa ogwira nawo ntchito onse kuti ndikofunikira kwa iwo osati kuchenjeza, komanso kuchitapo kanthu moyenera pakuwopseza komwe adalandira. Kuletsa kugwiritsa ntchito intaneti kapena imelo yanu muofesi ndi chinthu chakale komanso chifukwa chazovuta kwambiri, chifukwa chake muyenera kuyesetsa kupewa.
Zachidziwikire, pogwiritsa ntchito makina amtambo, mutha kukwaniritsa chitetezo chokwanira: gwiritsani ntchito ma seva odzipatulira, sinthani ma routers ndi magalimoto olekanitsidwa pamlingo wofunsira ndi mulingo wa database, gwiritsani ntchito ma subnets achinsinsi, yambitsani malamulo okhwima achitetezo kwa oyang'anira, onetsetsani kuti ntchito yosasokonezedwa ndi zosunga zobwezeretsera. ndi kuchuluka komwe kumafunikira komanso kukwanira, kuyang'anira maukonde nthawi yonseyi ... Ngati mukuganiza, sizovuta, koma zodula. Koma, monga zikuwonetsera, makampani ena okha, makamaka akuluakulu, ndi omwe amachita izi. Chifukwa chake, sitikukayikira kunenanso kuti: mtambo ndi desktop siziyenera kukhala paokha; tetezani deta yanu.
Malangizo ang'onoang'ono koma ofunikira pamilandu yonse yokhazikitsa dongosolo la CRM
- Yang'anani kwa ogulitsa kuti ali pachiwopsezo - yang'anani zambiri pogwiritsa ntchito mawu ophatikizika akuti "Chiwopsezo cha dzina la Vendor", "Dzina la Vendor latsekeredwa", "Deta ya data ya Vendor". Izi siziyenera kukhala gawo lokhalo posaka dongosolo latsopano la CRM, koma ndikofunikira kuyika chizindikiro cha subcortex, ndipo ndikofunikira kwambiri kumvetsetsa zifukwa zomwe zidachitika.
- Funsani wogulitsa za data center: kupezeka, ndi angati, momwe failover imapangidwira.
- Khazikitsani zizindikiro zachitetezo mu CRM yanu, yang'anirani zochitika mkati mwadongosolo ndi ma spikes achilendo.
- Letsani kutumiza kwa malipoti ndikufikira kudzera pa API kwa ogwira ntchito omwe si apakati - ndiye kuti, omwe safunikira izi pazochita zawo zanthawi zonse.
- Onetsetsani kuti dongosolo lanu la CRM lakonzedwa kuti lizilowetsamo ndikulemba zochita za ogwiritsa ntchito.
Izi ndi zinthu zazing'ono, koma zimagwirizana bwino ndi chithunzi chonse. Ndipo, kwenikweni, palibe zinthu zazing'ono zomwe ziri zotetezeka.
Pokhazikitsa dongosolo la CRM, mumatsimikizira chitetezo cha deta yanu - koma pokhapokha ngati kukhazikitsidwa kukuchitika mwaluso, ndipo nkhani zachitetezo chazidziwitso sizinasiyidwe kumbuyo. Gwirizanani, ndizopusa kugula galimoto osati kuyang'ana mabuleki, ABS, airbags, malamba, EDS. Pambuyo pake, chinthu chachikulu sikungopita, koma kupita bwinobwino ndikufika kumeneko motetezeka. Ndi chimodzimodzi ndi bizinesi.
Ndipo kumbukirani: ngati malamulo a chitetezo cha ntchito alembedwa m'magazi, malamulo okhudza chitetezo cha pa intaneti amalembedwa ndi ndalama.
Pamutu wa cybersecurity ndi malo a CRM system momwemo, mutha kuwerenga mwatsatanetsatane zolemba zathu:
- - chiwongolero cha ziwopsezo zachitetezo zomwe zingachitike m'gawo lamakampani komanso njira yodziwikiratu.
- - kusanthula mwatsatanetsatane momwe antchito angawonongere bizinesi yanu ndi momwe amachitira izi muzamalonda.
Ngati mukuyang'ana dongosolo la CRM, ndiye . Ngati mukufuna CRM kapena ERP, phunzirani mosamala malonda athu ndikuyerekeza zomwe angakwanitse ndi zolinga zanu ndi zolinga zanu. Ngati muli ndi mafunso kapena zovuta, lembani kapena kuyimbirani foni, tidzakukonzerani zowonetsera pa intaneti - popanda mavoti kapena mabelu ndi malikhweru.
, momwe, popanda kutsatsa, timalemba osati zinthu zokhazikika za CRM ndi bizinesi.
Source: www.habr.com