Mu 2008, ndinatha kukaona kampani ya IT. Panali mtundu wina wa mikangano yopanda thanzi mwa wogwira ntchito aliyense. Chifukwa chinakhala chophweka: mafoni ali m'bokosi pakhomo la ofesi, pali kamera kumbuyo, 2 makamera akuluakulu owonjezera "oyang'ana" ku ofesi ndi mapulogalamu oyang'anira ndi keylogger. Ndipo inde, iyi si kampani yomwe idapanga SORM kapena makina othandizira moyo wandege, koma amangopanga mapulogalamu abizinesi, omwe tsopano atengeka, ophwanyidwa komanso osakhalapo (zomwe zikuwoneka zomveka). Ngati tsopano mukutambasula ndikuganiza kuti muofesi yanu yokhala ndi ma hammocks ndi M&M m'miphika izi sizili choncho, mutha kulakwitsa kwambiri - kungoti pazaka 11 zowongolera zaphunzira kukhala zosawoneka komanso zolondola, popanda kuwonetsa. adayendera masamba ndikutsitsa makanema.
Ndiye kodi ndizosatheka popanda zonsezi, koma nanga bwanji kudalira, kukhulupirika, chikhulupiriro mwa anthu? Khulupirirani kapena ayi, pali makampani ambiri opanda chitetezo. Koma ogwira ntchito amatha kusokoneza apa ndi apo - chifukwa choti anthu amatha kuwononga maiko, osati kampani yanu yokha. Ndiye, antchito anu angayambe kuti kuchita zoipa?
Ili silolemba lovuta kwambiri, lomwe lili ndi ntchito ziwiri ndendende: kuwunikira moyo watsiku ndi tsiku pang'ono ndikukumbutsani zinthu zofunika zachitetezo zomwe nthawi zambiri zimayiwalika. O, ndikukumbutsaninso - Kodi mapulogalamu oterowo si malire achitetezo? π
Tiyeni tipite mwachisawawa!
Mawu achinsinsi, mawu achinsinsi, mawu achinsinsi...
Mumalankhula za iwo ndipo kukwiyitsa kukukulirakulira: zingatheke bwanji, adauza dziko nthawi zambiri, koma zinthu zikadalipo! M'makampani amisinkhu yonse, kuyambira mabizinesi pawokha mpaka mabungwe amitundu yosiyanasiyana, awa ndiwawa kwambiri. Nthawi zina zimawoneka kwa ine kuti ngati mawa apanga Star Star yeniyeni, padzakhala china ngati admin/admin mu gulu la admin. Ndiye tingayembekezere chiyani kwa ogwiritsa ntchito wamba, omwe tsamba lawo la VKontakte ndi lokwera mtengo kwambiri kuposa akaunti yamakampani? Nazi mfundo zofunika kuziwona:
- Kulemba mawu achinsinsi pamapepala, kumbuyo kwa kiyibodi, pa polojekiti, patebulo pansi pa kiyibodi, pa chomata pansi pa mbewa (zochenjera!) - antchito sayenera kuchita izi. Osati chifukwa wowononga wowopsa adzabwera ndikutsitsa 1C yonse pagalimoto yamasana, koma chifukwa mwina pangakhale Sasha wokhumudwa muofesi yemwe asiya ndikuchita chinthu chodetsedwa kapena kuchotsa chidziwitsocho komaliza. . Bwanji osachita izi pa chakudya chamasana chotsatira?
Ichi ndi chiyani? Izi zimasunga mapasiwedi anga onse
- Kukhazikitsa mawu achinsinsi osavuta kulowa pa PC ndi mapulogalamu a ntchito. Madeti obadwa, qwerty123 komanso asdf ndizophatikiza zomwe zimakhala mu nthabwala komanso pa bashorg, osati muchitetezo chamakampani. Khazikitsani zofunikira za mawu achinsinsi ndi kutalika kwake, ndikukhazikitsa kuchuluka kwa kusintha.
Mawu achinsinsi ali ngati zovala zamkati: sinthani pafupipafupi, osagawana ndi anzanu, yayitali ndiyabwino, khalani odabwitsa, osamwaza kulikonse.
- Mawu achinsinsi olowera pulogalamu ya ogulitsa ndi olakwika, ngati chifukwa chakuti pafupifupi antchito onse ogulitsa amawadziwa, ndipo ngati mukuchita ndi intaneti pamtambo, sizingakhale zovuta kuti aliyense apeze deta. Makamaka ngati mulinso ndi chitetezo cha intaneti pamlingo wa "osakoka chingwe".
- Fotokozerani ogwira ntchito kuti mawu achinsinsi pa opareshoni sayenera kuwoneka ngati "kubadwa kwanga", "dzina la mwana wamkazi", "Gvoz-dika-78545-ap#1! m'Chingerezi." kapena βmakota ndi amodzi ndi ziro.β
Mphaka wanga amandipatsa mawu achinsinsi abwino! Akuyenda kudutsa kiyibodi yanga
Kufikira kwakuthupi kumilandu
Kodi kampani yanu imakonza bwanji mwayi wopeza zolembedwa zowerengera ndalama ndi antchito (mwachitsanzo, mafayilo awo a antchito)? Ndiloleni ndiganizire: ngati ndi bizinesi yaying'ono, ndiye mu dipatimenti yowerengera ndalama kapena muofesi ya abwana mu zikwatu pamashelefu kapena m'chipinda; ngati ndi bizinesi yayikulu, ndiye mu dipatimenti ya HR pamashelefu. Koma ngati ndi yayikulu kwambiri, ndiye kuti zonse ndi zolondola: ofesi yosiyana kapena chipika chokhala ndi fungulo la maginito, kumene antchito ena okha ndi omwe ali ndi mwayi wopita kumeneko, muyenera kuyitana mmodzi wa iwo ndikulowa mu mfundo iyi pamaso pawo. Palibe chovuta kupanga chitetezo choterocho mu bizinesi iliyonse, kapena osachepera kuphunzira kuti musalembe mawu achinsinsi a ofesi otetezeka mu choko pakhomo kapena pakhoma (zonse zimachokera ku zochitika zenizeni, musaseke).
Nβchifukwa chiyani kuli kofunikira? Choyamba, ogwira ntchito ali ndi chikhumbo cha pathological kuti adziwe zinthu zobisika kwambiri za wina ndi mzake: ukwati, malipiro, matenda, maphunziro, ndi zina zotero. Uku ndi kunyengerera koteroko pamipikisano yamaofesi. Ndipo simupindula konse ndi mikangano yomwe ingabwere pomwe wopanga Petya apeza kuti amapeza 20 zikwi zochepa kuposa wopanga Alice. Kachiwiri, ogwira ntchito amatha kupeza zidziwitso zandalama za kampani (mabanki, malipoti apachaka, makontrakitala). Chachitatu, chinachake chikhoza kutayika, kuonongeka kapena kubedwa pofuna kubisa mbiri ya ntchito yanu.
Nyumba yosungiramo zinthu zomwe wina watayika, wina ndi chuma
Ngati muli ndi nyumba yosungiramo katundu, ganizirani kuti posachedwa mudzatsimikizika kuti mudzakumana ndi zigawenga - izi ndi momwe psychology ya munthu imagwirira ntchito, yemwe amawona zinthu zambiri ndipo amakhulupirira motsimikiza kuti zambiri sizoba, koma kugawana. Ndipo gawo la katundu kuchokera muluwu likhoza kuwononga 200 zikwi, kapena 300 zikwi, kapena mamiliyoni angapo. Tsoka ilo, palibe chomwe chingalepheretse kuba, kupatula kuwongolera kwapang'onopang'ono ndi kuwerengera kwathunthu: makamera, kuvomereza ndikulemba ntchito pogwiritsa ntchito ma barcode, automation of warehouse accounting (mwachitsanzo, mu athu. kuwerengera kwa nyumba zosungiramo katundu kumakonzedwa m'njira yoti woyang'anira ndi woyang'anira azitha kuwona kayendetsedwe ka katundu kudzera m'nyumba yosungiramo zinthu munthawi yeniyeni).
Chifukwa chake, sungani malo osungiramo katundu wanu m'mano, onetsetsani chitetezo chakuthupi kuchokera kwa mdani wakunja ndi chitetezo chokwanira kuchokera kwa wamkati. Ogwira ntchito m'mayendedwe, katundu, ndi malo osungiramo katundu ayenera kumvetsetsa bwino kuti pali ulamuliro, umagwira ntchito, ndipo pafupifupi adzilanga okha.
* Hei, osayika manja anu muzomangamanga
Ngati nkhani ya chipinda cha seva ndi mayi woyeretsayo idakhalapo kale ndipo idasamukira ku nthano zamafakitale ena (mwachitsanzo, yemweyo adatseka modabwitsa kwa makina opangira mpweya m'chipinda chomwecho), ndiye kuti ena onse amakhalabe owona. . Network ndi IT chitetezo cha mabizinesi ang'onoang'ono ndi apakatikati zimasiya zambiri, ndipo izi nthawi zambiri sizitengera ngati muli ndi woyang'anira dongosolo lanu kapena oitanidwa. Wotsirizirayo nthawi zambiri amapirira bwino kwambiri.
Nanga ogwira ntchito pano angakwanitse chiyani?
- Chinthu chabwino kwambiri komanso chosavulaza kwambiri ndikupita kuchipinda cha seva, kukokera mawaya, kuyang'ana, kutaya tiyi, kuthira dothi, kapena kuyesa kukonza china chake. Izi zimakhudza makamaka "ogwiritsa ntchito odalirika komanso otsogola" omwe amaphunzitsa anzawo mwaulemu kuletsa antivayirasi ndikuziteteza pa PC ndipo amatsimikiza kuti ndi milungu yobadwa nayo m'chipinda cha seva. Nthawi zambiri, mwayi wokhala ndi malire ndi chilichonse.
- Kubedwa kwa zida ndi kulowetsa zigawo. Kodi mumakonda kampani yanu ndipo mwayika makadi amphamvu a kanema kwa aliyense kuti njira yolipirira, CRM ndi china chilichonse chizigwira bwino ntchito? Zabwino! Anyamata ochenjera okha (ndipo nthawi zina atsikana) amawalowetsa mosavuta ndi chitsanzo cha kunyumba, ndipo kunyumba adzathamanga masewera pa ofesi yatsopano - koma theka la dziko lapansi silidziwa. Ndi nkhani yomweyi ndi kiyibodi, mbewa, zoziziritsa kukhosi, ma UPS ndi chilichonse chomwe chingasinthidwe mwanjira ya hardware. Zotsatira zake, mumanyamula chiwopsezo cha kuwonongeka kwa katundu, kutayika kwake kwathunthu, ndipo nthawi yomweyo simupeza liwiro lomwe mukufuna komanso ntchito yabwino ndi machitidwe azidziwitso ndi kugwiritsa ntchito. Chomwe chimapulumutsa ndi njira yowunikira (ITSM system) yokhala ndi zowongolera zosinthidwa), zomwe ziyenera kuperekedwa kwathunthu ndi woyang'anira dongosolo wosawonongeka komanso wokhazikika.
Mwinamwake mukufuna kuyang'ana njira yabwino yotetezera? Sindikudziwa ngati chizindikirochi ndi chokwanira
- Kugwiritsa ntchito ma modemu anu, malo olowera, kapena mtundu wina wa Wi-Fi wogawana kumapangitsa kuti mafayilo azikhala otetezeka komanso osasunthika, omwe amatha kupindula ndi omwe akuukira (kuphatikiza kugwirizana ndi antchito). Kupatula apo, mwayi woti wogwira ntchito "ndi intaneti yake" amathera nthawi yogwira ntchito pa YouTube, malo oseketsa ndi malo ochezera a pa Intaneti ndi apamwamba kwambiri.
- Ma passwords ogwirizana ndi malowedwe olowera malo owongolera tsamba, CMS, mapulogalamu ogwiritsira ntchito ndi zinthu zoyipa zomwe zimatembenuza wogwira ntchito wopanda pake kapena woyipa kukhala wobwezera. Ngati muli ndi anthu 5 ochokera ku subnet yomweyi ndi malowedwe / mawu achinsinsi omwe amabwera kudzayika chikwangwani, fufuzani maulalo otsatsa ndi ma metric, konzani masanjidwewo ndikukweza zosintha, simudzaganiza kuti ndi ndani mwa iwo amene adatembenuza CSS kukhala a dzungu. Chifukwa chake: malowedwe osiyanasiyana, mapasiwedi osiyanasiyana, kudula mitengo ndi kusiyanitsa ufulu wofikira.
- Mosafunikira kunena za pulogalamu yopanda chilolezo yomwe antchito amakokera pamakompyuta awo kuti asinthe zithunzi zingapo panthawi yogwira ntchito kapena kupanga china chake chokhudzana ndi zokonda. Kodi simunamvepo za kuyendera dipatimenti "K" ya Central Internal Affairs Directorate? Kenako amabwera kwa inu!
- Antivirus iyenera kugwira ntchito. Inde, ena a iwo akhoza kuchedwetsa PC yanu, kukukwiyitsani ndipo nthawi zambiri amawoneka ngati chizindikiro cha mantha, koma ndibwino kuti mupewe kusiyana ndi kulipira pambuyo pake ndi nthawi yopuma kapena, zoipitsitsa, kuba deta.
- Machenjezo okhudza kuopsa koyika pulogalamu sayenera kunyalanyazidwa. Masiku ano, kukopera chinachake kwa ntchito ndi nkhani ya masekondi ndi mphindi. Mwachitsanzo, Direct.Commander kapena AdWords editor, SEO parser, etc. Ngati zonse zikuwonekera bwino ndi zinthu za Yandex ndi Google, ndiye kuti picreizer ina, chotsukira ma virus chaulere, chowongolera makanema chokhala ndi zotsatira zitatu, zowonera, zojambulira za Skype ndi "mapulogalamu ang'onoang'ono" amatha kuvulaza PC payekha komanso netiweki yonse yamakampani. . Phunzitsani ogwiritsa ntchito kuti awerenge zomwe kompyuta ikufuna kwa iwo asanayitane woyang'anira dongosolo ndikunena kuti "chilichonse chafa." M'makampani ena, nkhaniyi imathetsedwa mosavuta: zambiri zomwe zidatsitsidwa zothandiza zimasungidwa pagawo la intaneti, ndipo mndandanda wamayankho oyenera pa intaneti amayikidwanso pamenepo.
- Ndondomeko ya BYOD kapena, mosiyana, ndondomeko yolola kugwiritsa ntchito zipangizo zogwirira ntchito kunja kwa ofesi ndi mbali yoipa kwambiri ya chitetezo. Pankhaniyi, achibale, abwenzi, ana, maukonde osatetezedwa ndi anthu, etc. Iyi ndi roulette yaku Russia - mutha kupita zaka 5 ndikupitilira, koma mutha kutaya kapena kuwononga zikalata zanu zonse ndi mafayilo ofunika. Kupatula apo, ngati wogwira ntchito ali ndi zolinga zoyipa, ndizosavuta monga kutumiza ma byte awiri kuti atsitse deta ndi zida "zoyenda". Muyeneranso kukumbukira kuti ogwira ntchito nthawi zambiri amasamutsa mafayilo pakati pa makompyuta awo, omwe amathanso kupanga zolepheretsa chitetezo.
- Kutseka zida zanu muli kutali ndi chizolowezi chogwiritsa ntchito pakampani komanso pawekha. Apanso, zimakutetezani kwa anzanu achidwi, odziwana nawo komanso olowa m'malo opezeka anthu ambiri. Zimakhala zovuta kuzolowera izi, koma kumodzi mwa malo anga antchito ndidakhala ndi chokumana nacho chodabwitsa: anzanga adayandikira PC yosatsegulidwa, ndipo Paint idatsegulidwa pawindo lonse ndikulemba kuti "Tsegulani kompyuta!" ndipo china chake chinasintha mu ntchito, mwachitsanzo, msonkhano womaliza wopopera unagwetsedwa kapena cholakwika chomaliza chinachotsedwa (ili linali gulu loyesera). Ndi nkhanza, koma nthawi 1-2 zinali zokwanira ngakhale matabwa kwambiri. Ngakhale, ndikukayikira, anthu omwe si a IT sangamvetse nthabwala zotere.
- Koma tchimo loipitsitsa, ndithudi, liri ndi woyang'anira dongosolo ndi kasamalidwe - ngati sagwiritsa ntchito machitidwe oyendetsa magalimoto, zipangizo, malayisensi, ndi zina zotero.
Izi, ndithudi, maziko, chifukwa zipangizo za IT ndi malo omwe akupita kunkhalango, kumakhalanso nkhuni zambiri. Ndipo aliyense ayenera kukhala ndi maziko awa, osasinthidwa ndi mawu akuti "tonse timakhulupirirana", "ndife banja", "yemwe amafunikira" - tsoka, izi ndi za nthawiyo.
Iyi ndi intaneti, mwana, amatha kudziwa zambiri za iwe.
Yakwana nthawi yoti tiyambitse maphunziro otetezeka a intaneti pamaphunziro oteteza moyo kusukulu - ndipo izi sizokhudzana ndi njira zomwe timamizidwa kuchokera kunja. Izi makamaka za kuthekera kusiyanitsa ulalo kuchokera ku ulalo, kumvetsetsa komwe kuli phishing komanso komwe kuli chinyengo, osatsegula maimelo omwe ali ndi mutu wakuti "Reconciliation Report" kuchokera ku adilesi yosadziwika osamvetsetsa, ndi zina zotero. Ngakhale, zikuwoneka, ana asukulu adziwa kale zonsezi, koma antchito alibe. Pali zidule ndi zolakwika zambiri zomwe zingawononge kampani yonse nthawi imodzi.
- Malo ochezera a pa Intaneti ndi gawo la intaneti lomwe lilibe malo kuntchito, koma kuwaletsa pakampani mu 2019 ndi njira yosavomerezeka komanso yodetsa nkhawa. Chifukwa chake, muyenera kulembera antchito onse momwe angayang'anire kusaloledwa kwa maulalo, kuwauza za mitundu yachinyengo ndikuwafunsa kuti azigwira ntchito.
- Imelo ndi malo owawa kwambiri ndipo mwina njira yotchuka kwambiri yobera zidziwitso, kubzala pulogalamu yaumbanda, ndikuyika pa PC ndi netiweki yonse. Tsoka ilo, olemba ntchito ambiri amawona kuti kasitomala wa imelo ndi chida chopulumutsa ndalama ndipo amagwiritsa ntchito mautumiki aulere omwe amalandira maimelo a spam 200 patsiku omwe amadutsa zosefera, ndi zina zambiri. Ndipo anthu ena opanda udindo amatsegula makalata ndi zomata, maulalo, zithunzi - mwachiwonekere, akuyembekeza kuti kalonga wakuda adawasiyira cholowa. Pambuyo pake, woyang'anira ali ndi ntchito zambiri. Kapena cholinga chake chinali chotere? Mwa njira, nkhani ina yankhanza: mu kampani imodzi, pa kalata iliyonse ya spam kwa woyang'anira dongosolo, KPI inachepetsedwa. Kawirikawiri, patatha mwezi umodzi kunalibe sipamu - mchitidwewu unakhazikitsidwa ndi bungwe la makolo, ndipo palibe sipamu. Tinathetsa nkhaniyi modabwitsa - tidapanga kasitomala wathu wa imelo ndikuipanga tokha , kotero makasitomala athu onse amalandiranso chinthu chosavuta chotere.
Nthawi ina mukalandira imelo yachilendo yokhala ndi chizindikiro chapapepala, musadinanso!
- Atumiki amakhalanso gwero la mitundu yonse ya maulalo osatetezeka, koma izi sizoyipa kwambiri kuposa makalata (osawerengera nthawi yomwe yawonongeka pamacheza).
Zikuwoneka kuti zonsezi ndi zazing'ono. Komabe, chilichonse mwazinthu zazing'onozi zitha kukhala ndi zotsatira zoyipa, makamaka ngati kampani yanu ili chandamale cha omwe akupikisana nawo. Ndipo izi zikhoza kuchitika kwa aliyense.
Antchito ocheza nawo
Ichi ndi chinthu chaumunthu chomwe chidzakhala chovuta kuti muchotse. Ogwira ntchito angathe kukambirana za ntchito mu khola, mu cafe, mumsewu, panyumba ya kasitomala, kulankhula mokweza za kasitomala wina, kulankhula za kupambana ntchito ndi ntchito kunyumba. Zachidziwikire, mwayi woti wopikisana naye wayima kumbuyo kwanu ndi wosasamala (ngati simuli pamalo omwewo amalonda - izi zachitika), koma kuthekera koti munthu wonena momveka bwino za bizinesi yake adzajambulidwa pa foni yam'manja ndikuyika pa. YouTube ndi, zodabwitsa mokwanira, apamwamba. Koma izi ndi bullshit nazonso. Sizonyansa ngati antchito anu apereka zambiri zokhudzana ndi malonda kapena kampani pamisonkhano, misonkhano, misonkhano, akatswiri, ngakhale pa HabrΓ©. Komanso, anthu nthawi zambiri amaitanira dala adani awo pazokambirana ngati izi kuti achite mwanzeru zopikisana.
Nkhani yowulula. Pamsonkhano wina wa IT wa galactic-scale, wokamba nkhaniyo adayika pa slide chithunzi chonse cha bungwe la zomangamanga za IT za kampani yaikulu (20 yapamwamba). Chiwembucho chinali chochititsa chidwi kwambiri, chowoneka bwino, pafupifupi aliyense adachijambula, ndipo nthawi yomweyo chimawuluka pamasamba ochezera ndi ndemanga zabwino. Chabwino, ndiye wokamba nkhaniyo adawagwira pogwiritsa ntchito ma geotag, maimidwe, malo ochezera a pa Intaneti. ma network a omwe adayika ndikuchonderera kuti achotsedwe, chifukwa adamuyimbira mwachangu ndikuti ah-ta-ta. A chatterbox ndi godsend kwa kazitape.
Kusazindikira kumakumasulani ku chilango
Malinga ndi lipoti lapadziko lonse la Kaspersky Lab la 2017 la mabizinesi omwe akukumana ndi zochitika zachitetezo cha pa intaneti m'miyezi 12, m'modzi mwa khumi (11%) mwa mitundu yowopsa kwambiri yokhudzana ndi ogwira ntchito osasamala komanso osadziwa.
Musaganize kuti ogwira ntchito amadziwa chilichonse chokhudza chitetezo chamakampani, onetsetsani kuti mwawachenjeza, perekani maphunziro, lembani nkhani zosangalatsa za nthawi ndi nthawi zokhudzana ndi chitetezo, khalani ndi misonkhano pa pizza ndikuwunikiranso nkhani. Ndipo inde, kuthyolako kwa moyo wabwino - lembani zidziwitso zonse zosindikizidwa ndi zamagetsi ndi mitundu, zizindikilo, zolembedwa: chinsinsi chamalonda, chinsinsi, chogwiritsidwa ntchito ndi boma, mwayi wamba. Izi zimagwiradi ntchito.
Dziko lamakono laika makampani pamalo osakhwima kwambiri: m'pofunika kusunga mgwirizano pakati pa chikhumbo cha wogwira ntchitoyo kuti asamangogwira ntchito mwakhama, komanso kulandira zosangalatsa zomwe zili kumbuyo / panthawi yopuma, ndi malamulo okhwima a chitetezo chamakampani. Ngati mutsegula ma hypercontrol ndi mapulogalamu a moronic tracking (inde, osati typo - izi si chitetezo, izi ndi paranoia) ndi makamera kumbuyo kwanu, ndiye kuti kudalira kwa antchito ku kampani kumatsika, koma kusunga chikhulupiriro ndi chida chachitetezo chamakampani.
Chifukwa chake, dziwani nthawi yoti muyime, lemekezani antchito anu, ndikupanga zosunga zobwezeretsera. Ndipo chofunika kwambiri, ikani chitetezo patsogolo, osati maganizo anu.
Ngati mukufuna ndi kufananiza kuthekera kwawo ndi zolinga ndi zolinga zanu. Ngati muli ndi mafunso kapena zovuta, lembani kapena kuyimbirani foni, tidzakukonzerani zowonetsera pa intaneti - popanda mavoti kapena mabelu ndi malikhweru.
, momwe, popanda kutsatsa, timalemba osati zinthu zokhazikika za CRM ndi bizinesi.
Source: www.habr.com