Mukukumbukira zojambula zakale za mvuu yomwe inkachita mantha kwambiri ndi katemera ndipo pamapeto pake idatenga jaundice yopatsirana? Chojambula chabwino kwambiri komanso chophunzitsira kwa ana omwe amawopa jekeseni imodzi, adasiya zochitika zenizeni zenizeni: m'chipatala, wodwala matenda a jaundice amayamba jekeseni weniweni wa jekeseni, ndege yodutsa mtsempha, kudontha kwa mtsempha, ndi intramuscular. Izi zikutanthauza kuti, mvuu yathu yayikulu idapewa mphindi imodzi yosasangalatsa ndipo idalandiranso mazunzo kwa milungu ingapo (pakumvetsetsa kwake). 

Kodi mwayang'ana kale mutuwo kuti muwonenso zomwe nkhaniyo ikunena ndikumvetsetsa zomwe mvuu yachikasu ikukhudzana nayo? Zonse zili bwino, ndife athanzi (mwina). Chowonadi ndi chakuti khalidwe la munthu wojambula zithunzizi limakumbutsa khalidwe la atsogoleri amalonda ang'onoang'ono omwe akuganiza zogwiritsa ntchito CRM: "Eh, ndisiya kwa kanthawi, chilichonse chimene chingandichitikire!" Nthawi ina kwinakwake mtsogolo mwanjira ina nthawi ina pambuyo pake. " Pakali pano, zizindikiro zikukula, nthawi ikutha, ndipo chiyembekezo chikulephereka.

Kuchokera pazithunzi "Za mvuu yomwe inkawopa katemera", mtundu wa CRM

Moni mabizinesi ang'onoang'ono

Kotero, tiyeni tiganizire zinthu zosavuta: pali bizinesi yaying'ono (m'munda uliwonse, kaya IT, bungwe, kapena kupanga) ndi woyang'anira wake. Bizinesiyo imakhala ndi ndalama, woyang'anira amakhala ndi mutu nthawi zonse chifukwa cha zovuta zazing'ono zosatha: anthu ogulitsa achoka m'manja, amaiwala nthawi zonse za makasitomala, malonda samatsekedwa, koma amangokhalira kukambirana koyamba, zolemba zimatengera zambiri. nthawi. Ndipo zikuwoneka kuti ntchitoyo ndi yowonjezera, koma mwanjira ina ndiyovuta kwambiri. 

Zimakhala ndi zoopsa zotani?

• Kuopsa kwa kutayika kotayika - chifukwa cha misonkhano yoiwalika, mafoni ndi makalata, chifukwa cha kuchedwa kwa ntchito kapena mavoti, ndi zina zotero. Muyenera kumvetsetsa kuti m'dziko la intaneti lomwe likupezeka paliponse, makasitomala omwe angakhale nawo adzaphunzira za mavuto anu ndi utumiki mofulumira kuposa momwe mumalembera atolankhani za chochitika chotsatira mu kampani (mwa njira, ndikutaya nthawi).
• Chiwopsezo cha makasitomala osakhulupirika - makasitomala omwe alipo angasinthire ku msasa wosakhulupirika chifukwa cholankhulana mosagwirizana ndi munthu payekha, zovuta ndi oyang'anira, kapena liwiro lotsika poyankha zopempha. Ndipo ochita nawo mpikisano akukoka kale makasitomala otere ndi dzanja. Ndipo kwa thumba. 
• Kuopsa kwa kutaya gawo la deta kapena makasitomala onse ndi chiopsezo chachikulu cha katundu wamtengo wapatali. Pazifukwa zina, mabizinesi ang'onoang'ono sanaphunzire kuwerengera mtengo wa data ndi makasitomala, mtengo wokopa ndi kusunga, komanso mtengo wonse wazomwe zimalumikizana. Koma pali amene amadziwa kuwerengera ndi kugulitsa zonse. Ndizotheka kuti antchito anu achotse zonse zomwe mumafunikira komanso makasitomala popita kukagwira ntchito kwa omwe akupikisana nawo. Kuphatikiza apo, deta yosalongosoka komanso yosasinthika imatha kutayika yokha, zomwe zimakwiyitsa kwambiri.
• Kuopsa kwa malipoti olakwika ndi zosankha zolakwika. Mukukakamizika kukhulupirira malipoti omwe antchito amakupatsirani, ndipo amawachita m'njira zosiyanasiyana: ena mwachikumbumtima, ena agwada, ena kunja kwa buluu, ena popanda paliponse. Motero, kaonedwe ka zinthu n’kopanda phindu, ndipo zosankha zimene zimaperekedwa pazifukwa zake n’zolakwika. 

Chitsanzo cha moyo. Kampaniyo idapanga mkaka, ndipo dipatimenti yogulitsa ndiwo inali ndi udindo wogulitsa. Tinali aulesi kwambiri kusonkhanitsa deta kuchokera ku malo ogulitsa, ndipo ena mwa malo athu omwe sanasunge ngakhale zolemba. Anajambula ziwerengero, malonda adayambitsa kukwezedwa pambuyo pa kukwezedwa, adasintha ma CD. Unyolo wawukulu udasiya kunyamula mitundu itatu yazinthu, ndipo madandaulo adabuka okhudza masikelo apamwamba. Izi zikanapitirira ngati woyang’anira ntchitoyo sanamve mwangozi kuchokera kwa wogulitsa pa kiosk pafupi ndi fakitale kuti zinthu zitatuzi zasiya kugulitsidwa. Tidasanthula, kufufuza, ndikusonkhanitsa gulu loyang'ana - zidapezeka kuti zogulitsa za mpikisano zinali zapamwamba pamtengo komanso pazowonjezera zokometsera (zodzaza zipatso). Tidagula zodzaza "zokoma", tidasintha ukadaulo, chinthu chimodzi chidasiyidwa - ma network adayamba kutenga malonda, kuchuluka kwa malonda kudakwera. Kuphatikiza apo, mtengo wakusintha kwaukadaulo umawononga gawo limodzi mwa magawo atatu a mtengo wamalonda olimbikitsa "mitembo".  

• Kuopsa kwa bizinesi mkati mwa bizinesi ndi chizindikiro chowopsa m'mabizinesi ang'onoang'ono. Ogwira ntchito, omwe akugwira ntchito m'gulu laling'ono, amakhulupirira kuti azindikira kale chinyengocho ndipo amizidwa muzovuta zonse zamalonda ndikuyamba kumanga kampani mkati mwa kampani ya abwana, mwachitsanzo, kumaliza mapangano ndi makasitomala mwachindunji kapena kupereka zina zowonjezera. kudutsa kampaniyo. Izi sizimangotengera ndalama ku kampani, komanso zimapanga antchito opanda ntchito: amathera pafupifupi nthawi yawo yonse yogwira ntchito pa "bizinesi yawo." Mwa njira, izi ndizochitika wamba mu gawo la IT.

Pamodzi, uku ndi kuopsa kwa ndalama zomwe zatayika - zoopsa zilizonse zimachotsa gawo lina la ndalama zomwe kampaniyo ikadapeza. Ngati muwonjezera pa zonsezi chiwopsezo cha mbiri ndi zida zomwe zimagwiritsidwa ntchito pothana ndi mavuto, mumapeza mtundu wina wa katundu wosapiririka kwa mabizinesi ang'onoang'ono.

Kodi ndingamuthandize bwanji?

Ziribe kanthu zomwe zingakuchitikireni, nthawi zonse pali njira ziwiri. Pankhani yoyendetsa bizinesi yaying'ono, zosankha zambiri zimakhala zambiri.

Zochita zomwe zingatheke

ubwino

zolakwa

Sungunulani autocracy ndi despotism mu kampani

• Kukhazikitsa mwachangu muyeso.
• Kuchitapo kanthu mwachangu pakukhudzidwa - kwakanthawi, antchito "akhala chete" ndikuyamba kugwira ntchito. 
• Mwamwayi - palibe mtengo.

• Ndemanga zoipa.
• Kuchotsa ntchito kumatheka chifukwa cha kusintha kwa zinthu.
• Zokumana nazo zovuta m'malingaliro, makamaka ngati izi sizowoneka kwa inu.
• Kukhudza kwakanthawi kochepa.

Chitani anthu ambiri (kulandidwa mabonasi, kuchotsedwa ntchito)

• Muyeso wogwira mtima komanso wolepheretsa.
• Kusunga ndalama kwakanthawi kochepa.
• Kuchulukitsa kuwonekera kwa ntchito.

• Kuchotsedwa ntchito ndi kuopsa kwa mbiri m'malo akunja.
• Chiwopsezo chalamulo (milandu, kuyendera).
• Kusakhulupirika kwa antchito.
• Kuwonjezeka kwakukulu kwa chidzudzulo (kubisa nkhani zanu).

Kukhazikitsa machitidwe owongolera mkati *

*muyeso woyipa kwambiri womwe ungaganizire

• Kuwonekera kwa zochita zambiri za ogwira ntchito.
• Kuchulukitsa kwa ogwira ntchito pantchito.

Muyeso wonse ndi kuchotsera kumodzi mosalekeza. Kusakhulupirira ogwira ntchito kumeneku kumawononga kampaniyo ndipo, pakapita nthawi, kudzachititsa kuti antchito odzilemekeza awonongeke komanso kuyesetsabe "kusokoneza" dongosolo. 

Chitani nawo mbali mu micromanagement mosalekeza**

** muyeso wanthawi yayitali wamavuto

• Kuwongolera kwakukulu kwa ntchito zonse.
• Madeti amisonkhano ndi zofunikira.
• Kuwonjezeka kwa chidwi cha ogwira ntchito.
• Palibe zoyipa zomwe zimatchulidwa mwachangu.

• Aliyense ali ndi vuto lalikulu pakampani.
• Nthawi zonse zimagwiritsidwa ntchito pokonzanso ntchito ndikuwunika mosalekeza.
• Mikangano yambiri mu timu. 
• Kuchepetsa zochita za ogwira ntchito.

Konzani (ndi kugwiritsa ntchito!) CRM ndi mapulogalamu ena abizinesi

• Maximum ndi zosaoneka kulamulira ntchito zonse.
• Makasitomala owerengera ndalama ndi kusungidwa kwa data.
• Malipoti apano komanso olondola.
• Zochita zokha.
• Kuchepetsa ndalama zothandizira ntchito zanthawi zonse, ndi zina.

• Zovuta pakukhazikitsa ndi kuphunzitsa.
• Pali nthawi yobwezera.
• Zotsatira za kukhazikitsa zimachedwa kwa miyezi 3-6.
• Kukanidwa ndi magulu ogwira ntchito.
• Ndalama zoyendetsera ntchitoyi.

Yambitsani dongosolo la KPI - zizindikiro zazikulu zogwirira ntchito

• Chotsani malire a udindo ndi maudindo.
• Wogwira ntchito aliyense amadziwa zizindikiro zomwe akufuna.
• Kuwonekera kwa njira za ntchito.
• Kuyeza kwa zotsatira.
• Kudziletsa kwapamwamba.

• Osavomerezedwa ndi antchito.
• Ngati dongosololi silili bwino komanso likugwiritsidwa ntchito mwanzeru, zotsatira zake zidzakhala zoipa.
• Ma KPI si oyenera antchito onse.

Yambitsani njira zatsopano zolankhulirana: misonkhano ya mphindi zisanu, misonkhano, misonkhano, zokambirana, ndi zina.

• Kukambitsirana kwachindunji ndi kotseguka pakati pa antchito ndi oyang'anira.
• Chidziwitso chonse.
• Kuthamanga kwa zisankho.
• Kubadwa kwa malingaliro osakhala muyezo.
• Mkhalidwe wokhulupirirana ndi mabwenzi.

Kugwiritsa ntchito nthawi.

Kuwonongeka kwa misonkhano kukhala mwambo.

Kuchepetsa chidwi kwa ogwira ntchito (koma osati ogwira mtima kwambiri).

Kusintha njira zonse:

• fotokozani njira zatsopano zolankhulirana
• gwiritsani ntchito CRM
• kulitsa nyumbayo chikhalidwe
• gwiritsani ntchito KPIs

• Rapid zabwino zochulukira zotsatira. 
• A lakuthwa kusintha kwa tima chitukuko.
• "Kayendetsedwe" mu kampani idzalimbikitsa ndikugwirizanitsa ogwira ntchito molingana ndi mfundo ya "kutembenukira kwabwino."   

• Ndikofunikira kugawa nthawi ndi zothandizira pakukonzanso, kukhazikitsa, kuyesa kusintha.
• Tikufuna kukonzanso njira padziko lonse lapansi.
• Padzakhala ndithu otsutsa kusintha.

Palibe yankho lotsimikizika; mwina, kuphatikiza angapo aiwo, omwe ali oyenera kampani inayake, angachite. Komabe, pali zinthu zomwe sizingawononge kusintha kulikonse: mwachitsanzo, automation of operational work and resource management (CRM, ERP, project management system, ticket system, etc.) kapena kukhazikitsa KPIs (zomveka, zosinthika komanso pang'onopang'ono). Tinakambirana za KPIs mwatsatanetsatane apa и apa, komanso za CRM mu 80 zolemba 🙂 Tilankhule mu '81, nthawi ino zopanga kukhazikitsa kosavuta momwe tingathere Machitidwe a CRM. 

CRM si mapiritsi amatsenga, koma chida chabe

Ogulitsa makina a CRM amakonda kulankhula za momwe CRM imachulukitsa malonda, imachepetsa kufunikira kwa ogwira ntchito ndi kotala, ndipo imapangitsa tsitsi kukhala lofewa komanso losalala. Ayi, zinthu sizikuyenda choncho. Mumasankha ndikugula dongosolo la CRM, ndikuyamba kuligwiritsa ntchito ndikuligwiritsa ntchito nthawi yomweyo, phunzitsani antchito, gonjetsani malingaliro olakwika ndi machitidwe, ndipo pakangotha ​​miyezi isanu ndi umodzi mumayamba kumva kupita patsogolo. Komatu uku ndi kupita patsogolo kotani nanga! Chifukwa chake, malinga ndi kafukufuku wa Salesforce ndi kusanthula, mabizinesi omwe amagwiritsa ntchito pulogalamu ya CRM amawona kuwonjezeka kwa 2% pakugulitsa, kuwonjezeka kwa 29% pakugulitsa zogulitsa, ndi 34% kulondola kwamtsogolo kwa malonda. Ziwerengerozi zimawoneka ngati zenizeni kwa makampani aku Russia. Koma, ndikubwereza, izi sizimachitidwa ndi CRM, koma ndi antchito a kampani omwe aphunzira kugwiritsa ntchito CRM. 

Zomwe CRM ingachite

• CRM ndondomeko amaphatikiza pafupifupi mabungwe onse abizinesi papulatifomu imodzi: kasitomala ndi malonda, njira zamabizinesi, malipoti, zolemba, chitetezo chandalama, kasamalidwe ka malo osungiramo zinthu, kukonzekera, telefoni, ndi zina zambiri. Chifukwa chake, simumangopeza tebulo lokhala ndi mulu wa data, koma cholumikizira cholumikizidwa chomwe mutha kutulutsa deta ndi ma analytics nthawi iliyonse (mwachitsanzo, mu RegionSoft CRM Malipoti okonzeka 100+ ndipo mutha kupanga anu ambiri momwe mukufunira). 
• CRM imakulitsa ubale wamakasitomala. Ogwira ntchito anu nthawi zonse amadziwa yemwe akukuyimbirani (khadi la kampani likwezedwa), onani mbiri yonse ya kasitomala, chifukwa cha zikumbutso ndi zidziwitso pa mawonekedwe, samayiwala za kukhudzana kamodzi, ikani maoda mwachangu, perekani ma invoice, ndikutulutsa. phukusi la zikalata zotseka. Ndipo zonsezi mu mawonekedwe amodzi - osachepera mu RegionSoft CRM zonse zimayendetsedwa motere.
• CRM imalembetsa ndikusunga zidziwitso zonse zofunika pabizinesi. Zina mwazambiri zimalowetsedwa ndi antchito pamanja, zina zimachokera pamacheza patsamba, fomu yofunsira patsamba, ndi zina zambiri. Zidziwitso zonse zimasungidwa m'matebulo ogwirizana ndipo, chifukwa cha kugawa kwaufulu wopeza ndi zosunga zobwezeretsera, zimatetezedwa modalirika kuti zisawonongeke ndikupeza deta yomwe siyikukwaniritsa zosowa za wogwira ntchitoyo.
• CRM imapangitsa kukhala kosavuta kugwira ntchito ndi zolemba - ntchito yotopetsa komanso yowawa kwambiri pazamalonda. Kuphatikiza apo, ntchito ndi ntchito zazing'ono zokhudzana ndi zolembedwa zitha kuwonjezeredwa kuzinthu zamabizinesi ndipo mkati mwazo zikalata zonse zofunika zitha kupangidwa panthawi yoyenera m'mafomu osindikizidwa bwino.
• CRM (nthawi yomweyo kapena pakapita nthawi) imatha kusinthidwa ndikusinthidwa malinga ndi zosowa za kampaniyo, ndipo imakula mosavuta ndi kukula kwa bizinesi. Inde, ngati tikukamba za ma CRM opangidwa, omwe apangidwa kwa zaka zopitirira chaka chimodzi osati pa bondo, koma poganizira kafukufuku wozama wa zofunikira komanso pamtengo woyenerera. CRM kuchokera kwa freelancer Vasya Ivanov kwa 30 rubles. sangathe kuchita izi (komanso china chilichonse pamndandanda). 

Zomwe CRM singachite

• Gulitsani inu ndi antchito anu. Izi si nzeru zopangira, osati robot (mwachidziwitso cha mawu), osati munthu, koma mapulogalamu okha, gulu la malingaliro olembedwa ndi anthu pansi pa mawonekedwe. Izi zikutanthauza kuti muyenera kutsegula ndikugwira ntchito - ndiye zotsatira zake sizikhala kutali. Kugula ndi kukhazikitsa mapulogalamu sikukutanthauza china chilichonse kupatula kugula ndikuyiyika - simuyenera kukhala mafani a gulu lonyamula katundu. 
• Pazifukwa zomwezo, CRM singalowe m'malo mwa munthu - kungomupangitsa kukhala wopindulitsa komanso kumuchotsera chizolowezi.
• Kukuperekani. Dongosolo la CRM palokha (ngakhale mtambo kapena mafoni) silipereka deta kwa omwe akupikisana nawo, silingagulitse makasitomala anu, ndipo silingatenge makasitomala. Chitetezo cha chidziwitso ndi chitetezo osati kuukadaulo, koma kuukadaulo womwe uli m'manja mwa anthu. 

Tengani ndi kukhazikitsa

Takhala tikulankhula mobwerezabwereza za ziwembu zovuta kukhazikitsa komanso ngakhale adajambula PDF yapadera, yomwe imatha kutsitsidwa, kusindikizidwa ndikugwiritsidwa ntchito ngati njira yatsatane-tsatane. Komabe, chiwembu ichi komanso kukhazikitsidwa kwa algorithm palokha ndi nkhani wamba, mawonekedwe abwino kwa kampani yabwino yopanda kanthu. M'malo mwake, pali zokhazikitsa zovuta, ndipo pali zosavuta, ndipo zimatengera mtundu wa kampaniyo: mwachitsanzo, kukhazikitsa dongosolo la CRM mumakampani opanga mapaipi okhala ndi antchito 150 kungakhale kosavuta kuposa kuyikhazikitsa mu kampani yaying'ono yokhala ndi anthu 20 okhala ndi nyumba yosungiramo zinthu, zopanga zanu, zinthu zosiyanasiyana za 20000 ndi gulu la oyimira. Komabe, kukhazikitsidwa kwa CRM m'mabizinesi ang'onoang'ono nthawi zambiri kumakhala kozungulira komanso kosapweteka.

Chifukwa chake, kuti mukwaniritse zotsatira mwachangu, sankhani CRM yomwe mumakonda (siyenera kukhala ife kapena imodzi mwamayankho osangalatsa) ndikuyamba kugwira nawo ntchito limodzi. 

• Yambani pang'ono: ngakhale mutangokhazikitsa CRM nokha ndipo osafunsa wogulitsa funso limodzi, patsiku loyamba mukhoza kuyamba kulowetsa deta mu khadi la kasitomala ndi dzina la mayina muzolembera. Ichi ndi maziko omwe adzadziunjikira ndi kusungidwa, ndipo "mabelu ndi mluzu" onse adzagwirizana nawo kale. 
• Lembani mndandanda wa ogwira ntchito / madipatimenti / magawo omwe CRM ikufunika poyambirira - aphunzitseni mozama kwambiri, pangani zoikamo, ndipo kuchokera kwa iwo, pambuyo pa miyezi 2-3 ya ntchito, sonkhanitsani ndemanga kuti mugwiritse ntchito kupititsa polojekiti kwa ena. Izi zikhale mbalame zanu zoyambirira (otsatira oyambirira).
• Osachita mantha - ngakhale pakampani yanu palibe amene ali ndi luso laukadaulo, simudzatayika, chifukwa pulogalamu ya CRM yokha ndi pulogalamu wamba ngati Microsoft Office kapena mawonekedwe ochezera pa intaneti pa msakatuli womwe mumakonda, mabungwe onse amagwira ntchito bwino. amaphatikizidwa. Ndipo kampani yomwe imapanga dongosolo la CRM nthawi zonse imathandizira pazokonda zaukadaulo ndi zovuta (kwa ife, ngakhale pamtengo wokwanira).
• Osakhazikika pamawonekedwe owonetsera kapena phukusi laulere - gulani nthawi yomweyo phukusi la zilolezo / zolumikizira. Izi zidzakupatsani zitsimikizo zambiri ndi mwayi (pogwiritsa ntchito zosunga zobwezeretsera zomwezo), ndipo antchito adzamvetsetsa kuti izi si "bwana adzapenga", koma mawonekedwe atsopano ogwira ntchito omwe ndi nthawi yoti muyambe kupanga mabwenzi. 
• Osafunsa kapena kukakamiza antchito anu kuti adzaze magawo ambiri mu CRM - khazikitsani zomwe mukuwafuna ndipo zidzakuthandizani pantchito yogwira ntchito. Lolani ichi chikhale chidziwitso chofunikira kwambiri kuti mutseke mgwirizano. Pang'onopang'ono, pamene kutsogolera kukukula, khadi la kasitomala lidzadzazidwa ndi zina. 
• Yesetsani kukhala ndi antchito ambiri momwe mungathere mu CRM (osati anthu ogulitsa okha, komanso kuthandizira, mayendedwe, malonda, ndi woyang'anira nyumba yosungiramo katundu ...). Ogwira ntchito akamalowetsa zambiri mu CRM ndikusintha zambiri, m'pamenenso CRM ikhala yofunikira, yabwino komanso yopindulitsa.
• Ngati mulibe ndalama zambiri kuti mugwiritse ntchito CRM, yambani akonzi aang'ono / phukusi / mitengo yamitengo ndikuwonjezera magwiridwe antchito. Koma ngati muli ndi ndalama, ndiye kuti ndi bwino kugula "pamwamba" mulingo wanu nthawi yomweyo, kuti musachedwetse kuyamba kwathunthu kwadongosolo. 

Kodi CRM ikufunika liti?

Tili otsimikiza kuti CRM iyenera kukhala mu 99% yamakampani amtundu uliwonse wabizinesi. Komabe, zimachitika kuti ntchito ikuwoneka kuti ikupita patsogolo mwanjira ina ndipo kukhazikitsa kumatha kuimitsidwa pazifukwa zina. Komabe, pali mndandanda wazizindikiro zomwe zikuwonetsa kuti popanda CRM ndiwe wakufa. 

• Ogwira ntchito anu amasintha nthawi zonse pakati pa zida zingapo zogwirira ntchito: PBX yeniyeni, ma spreadsheets a Excel, kasitomala wa imelo, kasamalidwe ka ntchito komwe adadziyikira okha, ma messenger apompopompo komanso, mwachitsanzo, 1C. Sali omasuka chifukwa ... zidziwitso zimasungidwa padera, osati zolumikizidwa, ndipo mkhalidwewu umasiya mwayi wogwiritsa ntchito ma analytics wamba.
• Zogulitsa ndizotalika kwambiri ndipo makampani samayembekezera kuti zitero.
• Makasitomala osangalatsa amasiya mwadzidzidzi pakati pa funnel (zomwe simungathe kuziwona, ha!) Ndikupita popanda kufotokoza. Mwina amachita mwachindunji ndi antchito anu ndipo kwinakwake chiwopsezo chachikulu komanso chiwopsezo chambiri chikuyandikira.
• Nthawi yochuluka imathera kusonkhanitsa ndi kukonza deta; matebulo ambiri ayenera kukopera ndi kusungidwanso; zambiri zimatayika.
• Oyang'anira "sazindikira" makasitomala chifukwa ... sadziwa kuti amalankhulana ndi ndani, chilichonse chimakhazikika pamalumikizidwe amunthu komanso kulumikizana komwe kumakhala anthu ogulitsa ma cell. Ngati anthu ogulitsa alibe chidwi ndi kasitomala, amachoka.
• Simudziwa chilichonse chokhudza mbiri yamalonda komanso magwiridwe antchito a manejala aliyense payekha, ndipo mamanenjala sanamvepo za kuika patsogolo malonda ndipo amakhulupirira kuti chofunika kwambiri ndi amene amalipira zambiri / kukuwa mokweza / kudandaula ku The Hague ndi Strasbourg, osati iyeyo. amene ali wokonzeka kutseka mosadukiza malonda ang'onoang'ono osati munthu amene akufuna kuchotsera pa katundu wamkulu.
• Mabizinesi anu sanamvepo mawu oti "njira zamabizinesi" ndipo ali ngati mtolo wopuwala wa minyewa. 
• Oyang'anira amamenyera makasitomala, amawabera wina ndi mzake ndipo nthawi zambiri amakhala ngati scouts pa chiwembu kusiyana ndi anthu omwe ayenera kubweretsa ndalama zambiri. 

Muzochitika izi, dongosolo la CRM ndi ambulansi komanso chisamaliro chachikulu. Zina zonse ndi malingaliro a chitukuko chabwino ndi choyenera cha kampani.

Kalekale, ndimakonda tanthawuzo lomwe limayesa machitidwe abwino a CRM ngati china chilichonse koma chipolopolo cha digito chogulitsa. Komabe, lero ndi chipolopolo cha digito cha bizinesi yonse, chifukwa machitidwe amakono a CRM tsatirani zambiri zomwe zimagwirizana mukampani. Koma kutanthauzira kwa CRM yoyipa kumakhalabe komweko: CRM yoyipa ndi dongosolo lomwe limayambitsa mavuto ambiri kuposa momwe limathetsera.

Mwambiri, timachita chilichonse chabwino. Nanunso?

Mayankho athu abizinesi

• RegionSoft CRM - CRM yamphamvu padziko lonse lapansi mumitundu 6 yamabizinesi ang'onoang'ono ndi apakatikati
• Thandizo la ZEDline - dongosolo losavuta komanso losavuta la matikiti amtambo ndi mini-CRM ndikuyamba ntchito pompopompo
• RegionSoft CRM Media - CRM yamphamvu yapa TV ndi wailesi komanso otsatsa akunja; njira yeniyeni yamakampani yokhala ndi mapulani atolankhani ndi kuthekera kwina.

Source: www.habr.com