Kuyambitsa 3CX V16 yokhala ndi Webusaiti Yolumikizana ndi Webusayiti

Sabata yatha tidatulutsa 3CX v16 ndi 3CX Live Chat & Talk Communication Widget yomwe imatha kugwira ntchito ndi tsamba lililonse, osati WordPress CMS yokha.

3CX v16 imalola makasitomala kulumikizana mwachangu ndi kampani yanu, yopereka matekinoloje amphamvu komanso ogwira mtima opangira mafoni - malo oimbira mafoni omwe ali ndi luso la wothandizira, ntchito yapaintaneti yowunika momwe ntchito ikuyendera (SLA), komanso kasamalidwe ka ma rekodi oyitanitsa.

Kuwonjezera pa malo ochezera a pa Intaneti, 3CX yatsopano yakhala ikugwira bwino ntchito, njira zatsopano zotetezera chitetezo, zida zoyendetsera bwino, macheza, mavidiyo a msonkhano ndi kuphatikiza ndi Office 365. Iyi ndiyo njira yoyamba yolankhulirana m'makampani kuti ayende bwino pa Raspberry Pi.

3CX Live Chat & Talk Communication Widget

Widget yatsopano yolumikizirana ya 3CX Live Chat & Talk imalola mlendo wa tsambali kuti ayambe kucheza, kuyimba foni kapena kuyimba vidiyo pagulu lanu logulitsa ndikudina kamodzi. Iyi ndiyo njira yosavuta, "yachindunji" komanso yomasuka kwathunthu yolankhulirana, yomwe, kuwonjezera apo, imayendetsedwa bwino ndi antchito anu. Kupadera kwa njira ya 3CX ndikuti macheza amatha kusamutsidwa kuyimba nthawi iliyonse - popanda kuyimba foni, pomwe kasitomala atha kufika kwa munthu wina. Bizinesi yanu imapeza makasitomala okhulupirika atsopano, ndipo ogwira ntchito safunikira kudziwa "macheza atsamba" wachitatu omwe amafunikiranso kulipira pamwezi.

Widget ya 3CX Live Chat & Talk imabwera ngati pulogalamu yowonjezera ya WordPress komanso seti ya zolemba za CMS iliyonse. Mutha kukonza ma widget pamapangidwe atsambalo kapena malinga ndi zomwe alendo anu amayembekezera. Mwachitsanzo, mutha kukhazikitsa uthenga wanu wolandila, mayina a mamanenjala omwe amayankha mafunso, kulola kapena kukana kuyimba mavidiyo, ndi zina zotero.

Kuyika kwa Widget ndikosavuta ndipo kumakhala ndi masitepe atatu:

1. Khazikitsani magawo a widget mu mawonekedwe owongolera a 3CX kuti mukhazikitse njira yolumikizirana pakati pa PBX ndi tsambalo.
2. Tsitsani ma widget ndikukhazikitsa zosankha ndi mitundu kuti zigwirizane ndi kapangidwe ka tsamba lanu.
3. Lembani CSS ku HTML zomwe zili patsamba.

Malangizo oyika ndi kasinthidwe. Kwa masamba a CMS WordPress ndiyosavuta kugwiritsa ntchito okonzeka pulogalamu yowonjezera.

Kusinthidwa Integrated call center

3CX v16 imabwera ndi gawo lokonzedwanso la call center, lomwe limaphatikizidwamo Zosindikiza za Pro ndi Enterprise:

• Kugawidwa kwa mafoni obwera kutengera ziyeneretso za woyendetsa.
• Kuphatikiza kwa Server-side REST API ndi machitidwe otchuka a CRM, kuphatikiza 1C: Makampani, Bitrix24, amoCRM, kukonza foni mu khadi la kasitomala.
• Kuphatikiza kwa database ya REST API MS SQL Server, MySQL, PostgreSQL.
• Service Quality monitoring (SLA) pawindo lina la Operator Panel.
• Malipoti osinthidwa a agent.
• Kasamalidwe Kabwino ka Mafoni Ojambulira:

Seva yochezera pakampani ndi foni yofewa ya WebRTC

3CX v16 imakupatsani mwayi wolankhulana bwino ndi mabizinesi amakono:

• Foni yofewa ya msakatuli yotengera ukadaulo wa WebRTC imakupatsani mwayi woyimba mafoni kuchokera pa asakatuli a Chrome ndi Firefox. Itha kuwongoleranso foni yanu yapakompyuta ya IP kapena foni yam'manja ya 3CX, kukulitsa magwiridwe antchito awo.
• Kuphatikizidwa kwathunthu ndi Office 365, kuphatikiza kulunzanitsa kwa omwe akulumikizana nawo ndi ma status. Kuphatikiza kumagwira ntchito kumbali ya seva ya PBX. Zolembetsa zonse za Office 365 zimathandizidwa.
• Macheza Otsogola Pakampani - Zithunzi, mafayilo ndi kutumiza kwa emoji kwawonjezeredwa.
• Thandizo la oyimba (oyimba) a ma CRM ena, makamaka Salesforce, amakulolani kuyimba mwachindunji kuchokera pa mawonekedwe a CRM system.

Chatsopano mu 3CX WebMeeting Video Conferencing

Ntchito yaulere yapaintaneti ya WebMeeting mu 3CX v16 imaperekanso zinthu zingapo zatsopano zomwe ogwiritsa ntchito ndi oyang'anira angayamikire:

• Kuyimba mawu kuchokera pa foni yanthawi zonse kupita ku msonkhano wapaintaneti.
• Makanema otsogola ndikusintha kwa bandwidth.
• Netiweki yapadziko lonse lapansi yamaseva ochitira mavidiyo ozikidwa pa Amazon ndi Google pakukhazikika kwantchitoyi.
• Gawani chophimba cha PC yanu kumsonkhanowu osayika mapulagi owonjezera.
• Thandizo la malo otchuka komanso otsika mtengo a Logitech Conference Room videoconferencing suites.

Kumbukirani kuti mwayi waukulu wa 3CX WebMeeting ndikuti misonkhano yamakanema ndi ma webinars ndi zaulere ndipo osaphunzira njira yapaintaneti ya chipani chachitatu.

Zatsopano za oyang'anira PBX

3CX v16 imapereka zinthu zingapo zosangalatsa kwa ophatikiza ndi oyang'anira makina. Zonsezi cholinga chake ndi kuchepetsa "mutu", i.e. kuchepetsa ndalama zogwirira ntchito pofufuza matenda ndi kukonza nthawi zonse.

• 3CX Instance Manager (Multi Instance Manager) - kasamalidwe ndi kuyang'anira ma seva angapo a 3CX PBX kuchokera pa portal imodzi yoyang'anira.
• Kulunzanitsa kwa zowonjezera za 3CX ndi ogwiritsa ntchito Office 365 - samalani ogwiritsa ntchito a PBX kuchokera pamalo amodzi.
• Chitetezo Chapamwamba:
• Kuyika 3CX pa Rasipiberi Pi kwa makina okhala ndi mafoni ofikira 8 nthawi imodzi.
• Kuchepetsa kwakukulu kwa CPU ndi kukumbukira zofunikira pakuyika pa ma seva otsika mtengo a VPS.
• Ziwerengero za protocol za RTCP zowunikira khalidwe la VoIP.
• Kukopera wogwiritsa ntchito - kupanga chowonjezera cha 3CX kutengera chomwe chilipo kale.

3CX Pro Test License, Free 8 OB License ndi 40% Kuchepetsa Mtengo

Pamndandanda watsopano wamitengo wa 3CX v16 mtengo wotsika Mabaibulo okhazikika a 40% mpaka 20% a PRO ndi Enterprise editions! Malayisensi apakatikati apakatikati nawonso awonjezedwa, kukulolani kuti muyambe pang'ono ndikukula pamene bizinesi yanu ikukula.

Mtundu waulere wa 3CX wawonjezedwa mpaka mafoni 8 nthawi imodzi ndipo adzakhala omasuka mpaka kalekale! Zindikirani kuti mukatsitsa pulogalamu yatsopano patsamba la 3CX mumapeza mtundu wa 3CX Pro womwe umagwira ntchito kwa masiku 40. Kenako idzasunthira ku 3CX Standard ndikukhalabe yaulere.

• 3CX Standard edition pama foni 8 nthawi imodzi - aulere mpaka kalekale
• Kukula kwa ziphaso zowonjezera: 24, 48, 96 ndi 192 OB
• License yowonjezera - perekani kusiyana kwa mtengo, popanda zina zowonjezera
• The 3CX Standard Edition imapatula Mizere Yoyimba, Kujambulira Kuyimba, Kufotokozera Mafoni, Interstation Trunks, ndi kuphatikiza kwa CRM/Office 365.

Mapulani Achitukuko v16

Mu kanema kanema, mutu wa 3CX adalankhula za mapulani apafupi a chitukuko cha dongosololi. Zina mwazinthu zidzawoneka mu v16 Kusintha 1 mkati mwa mwezi umodzi, zina - pafupi ndi chilimwe. Chonde dziwani kuti mapulani amatha kusintha, chifukwa chake ingowakumbukirani.

• Kuphatikiza kwapamwamba ndi ma database a SQL.
• Kupititsa patsogolo macheza amakampani - kusunga, kumasulira, kusokoneza mauthenga
• Watsopano Malo opangira mapulogalamu a PBX Call Flow Designer.
• 3CX SBC Yatsopano yomwe imakupatsani mwayi wowongolera mafoni akutali kuchokera pa mawonekedwe a 3CX.
• Kagwiridwe kabwino ka DNS kuti igwirizane ndi ogwiritsa ntchito a SIP.
• Kukonzekera kophweka kwa gulu la PBX failover.
• REST API yoyimba mafoni otuluka kudzera pa 3CX.
• Interactive, customizable call center dashboard.   

Kuyika 3CX v16

• Mu mtambo - kupeza chilolezo  ndi kugwiritsa ntchito PBX Express kuyendetsa PBX yaulere muakaunti yanu yamtambo ya Google
• Pa seva yapafupi: tsitsani Windows, Linux kapena Raspberry Pi

Onani kusintha kwathunthu mu Baibulo latsopano. Mukhoza kugawana maganizo anu pa dongosolo forum yathu!

Presentation in English.

Source: www.habr.com