Pulogalamu ya ProHoster > Blog > nkhani zapaintaneti > Gawo II. Funsani Amayi: Momwe mungalankhulire ndi makasitomala ndikutsimikizira kulondola kwa lingaliro lanu la bizinesi ngati aliyense amene akuzungulirani akunama?

Gawo II. Funsani Amayi: Momwe mungalankhulire ndi makasitomala ndikutsimikizira kulondola kwa lingaliro lanu la bizinesi ngati aliyense amene akuzungulirani akunama?

Gawo II. Funsani Amayi: Momwe mungalankhulire ndi makasitomala ndikutsimikizira kulondola kwa lingaliro lanu la bizinesi ngati aliyense amene akuzungulirani akunama?

Kupitiliza chidule cha bukhuli.
Wolembayo akuwuza momwe mungasiyanitsire zambiri zabodza kuchokera ku chidziwitso chowona, kuyankhulana ndi wogwiritsa ntchito ndikugawaniza omvera anu

Gawo loyamba

Zambiri zabodza

Nayi mitundu itatu yazabodza yomwe muyenera kusamala nayo chifukwa imapereka chithunzi cholakwika:

  1. Kuyamikira;
  2. Chatter (mawu ambiri, kulingalira mongopeka, kulankhula za tsogolo);
  3. Идеи

Kuyamika:

Mawu owopsa (atabwerera ku ofesi):

  • “Msonkhano udayenda bwino”;
  • "Timapeza mayankho ambiri abwino";
  • "Aliyense amene ndalankhula naye ali wokondwa ndi lingalirolo."

Zonsezi ndi zizindikiro zochenjeza. Ngati mukumva zofanana ndi inu kapena anzanu, yesani kumveketsa tanthauzo lake.

N’cifukwa ciani munthu ameneyu anakonda ganizoli? Kodi angasunge ndalama zingati nazo? Kodi iye adzakhala bwanji mu moyo wake? Nanga n’ciani cina cimene iye wayesetsa kucita kuti athetse vuto limeneli popanda kupambana? Ngati simukudziwa mayankho a mafunsowa, zikutanthauza kuti mudamva chiyamikiro ndipo simunalandire chidziwitso chenicheni.

Lamulo la Chikhalidwe: zoyamikira zomwe mumamva kuchokera kwa makasitomala zikufanana ndi golide wa samovar - zimanyezimira, zimasokoneza chidwi chanu ndipo zilibe phindu lililonse.

Chatter:

Pali mitundu itatu yodziwika bwino yamacheza:

  • mawu osamveka bwino ("Ine kawirikawiri", "Ine nthawizonse", "Sindinakhalepo");
  • malonjezo amtsogolo (“Mwina ndidzachita izi”, “ndidzachita izi”);
  • kulingalira mongopeka (“Ndikhoza”, “Ndinakhoza”).

Wina akayamba kuyankhula za zinthu zomwe "nthawi zonse", "nthawi zambiri", "sadachitepo" kapena "sangachite", dziwani kuti uku ndi macheza chabe.

Gwiritsani ntchito "Mayeso a Amayi" ndikubweza omwe akukambirana nawo kuchokera ku tsogolo longopeka kupita ku zakale.

Идеи

Amalonda nthawi zonse amamira mumkuntho wamalingaliro. Timavutika ndi malingaliro ochulukirachulukira, osati kusowa kwawo. Ndipo amene amatizungulira amatipatsa mosangalala.

Panthawi ina mukamakambirana bwino, wolankhulana naye akhoza, mophiphiritsira, kusunthira kumbali yanu ya tebulo. Ndipo ichi ndi chizindikiro chabwino. Zoyembekeza zowala zimawonekera pamaso pake, amadzuka ndikuyamba kukuponyera mapiri amalingaliro, kufotokoza zotheka ndikupereka ntchito zosiyanasiyana.

Lembani izi, koma musamafulumire kuziwonjezera pamndandanda wazomwe mukuyenera kuchita. Oyambitsa ayenera kuyang'ana pa lingaliro limodzi lowopsa ndikuligwiritsa ntchito, m'malo modumphira pa mwayi uliwonse wosangalatsa.

Mndandanda wamafunso oti mufunse kuti muwone ngati lingaliro lomwe laperekedwa likuyenda bwino:

  • "N'chifukwa chiyani ukufunikira?" 
  • "Kodi mungachite nawo chiyani?"
  • "Mukuyenda bwanji popanda iye?"
  •  "Kodi mukuganiza kuti tiwonjezere izi nthawi yomweyo kapena tizichita nthawi ina?"
  • "Zikugwirizana bwanji ndi ntchito yanu yapano?"

Lamulo la Chikhalidwe: Mfundo ndi zopempha ziyenera kuunikiridwa osati kuchitidwa mwachimbulimbuli.

Zokambirana zolondola komanso zolakwika ndi wogwiritsa ntchito

Kukambirana kolakwika kwambiri 

Inu: "Moni! Zikomo chifukwa cha nthawi yanu. Timapanga mapulogalamu a mafoni ndi mapiritsi omwe amathandiza anthu kukhala athanzi, ndipo tikufuna kumvetsetsa momwe mungachitire." (Kuyamba kumeneku sikunalephereke, koma sindikanalankhula nthawi yomweyo za lingaliro lomwe laperekedwa, chifukwa limawonetsa bwino kwa omwe akukambirana nawo kuti ndi mayankho amtundu wanji omwe mukuyembekeza kumva.)

Iye: "CHABWINO" (Sindimasewera konse, kotero simundiwonongera nthawi yanga yambiri)

Inu: "Kodi mumapita ku masewera olimbitsa thupi kangati?" (Izi ndizodziwika bwino zomwe sizingakuuzeni zatsopano, koma zikuthandizani kuti muyambe kukambirana, kumvetsetsa momwe wolumikizirana wanu alili, ndikufunsani mafunso oyenera kutsatira.)

Iye: "Zowona, sindipita ku masewera olimbitsa thupi" (Zabwino! Tiyeni titsirize apa)

Inu: "Mukuganiza kuti vuto lalikulu ndi chiyani chifukwa chomwe simumapita ku masewera olimbitsa thupi?" (Kuyambira pano, kukambirana kumapita molakwika. M'malo momvetsetsa ngati kukhalabe ndi mawonekedwe abwino ndivuto lenileni kwa interlocutor wathu, mumadzitsogolera nokha ndikuyamba kulowa mwatsatanetsatane. Yankho lirilonse lidzatsogolera ku malingaliro olakwika oopsa)

Iye: “Mwinamwake vuto ndi nthaŵi. Mwaona, nthawi zonse ndimakhala wotanganidwa ndi zinazake” (Tadikirani kaye, ndani akunena kuti kusapita ku masewero olimbitsa thupi kuli ndi vuto kwa ine? Ndikuganiza kuti ndangonena kuti sindisamala kupita ku masewera olimbitsa thupi. Koma ngati muyenera kusankha yankho, ine ndikunena za kumasuka. Sikuti ndimachita kukankha kamodzi zaka zisanu zilizonse. Ndikoyenera kuti ndipange zokankhira molingana ndi ndandanda iyi)

Inu: "Zabwino. Zabwino. Kodi mungatchule zinthu zinayizi motsatira kufunikira kwake—kusavuta, kutengera munthu payekha, zachilendo, ndi mtengo wake—pamene zikukhudza pulogalamu yolimbitsa thupi?” (Chonde dziwani kuti mukukhulupirirabe kuti interlocutor wanu amasamala za mawonekedwe ake. Koma pofunsa mafunso oterowo, simudzadziwa ngati zonse zili pamwambazi zili zofunika kwenikweni kwa munthu ameneyu.)

Iye: "Mwina monga chonchi: zosavuta, mtengo, njira ya munthu payekha, zachilendo" (Munafunsa, ndinayankha. Mwachibadwa, mwachinyengo)

Inu: "Zodabwitsa. Zikomo kwambiri. Tikupanga pulogalamu yomwe ingakuthandizeni kuchita masewera olimbitsa thupi popanda kusiya nyumba yanu. Ndikukhulupirira kuti zikhala bwino kuthetsa mavuto omwe mwadzipangira nokha. "Pali kusamvetsetsa kotheratu ndi kutanthauzira kolakwika kwa zomwe zinamveka mokomera munthu. Ndipo tsopano inunso mukupempha chiyamikiro)

Iye: "Palibe lingaliro loipa. Mwina ndiyesera kugwiritsa ntchito pulogalamuyi ikawonekera ”(Kuyamikira mwanzeru, osadzipereka, kuchita mozemba)

Inu: "Zodabwitsa. Ndikupatsani mwayi wopeza mtundu wa beta kuti muwone momwe zimagwirira ntchito" (Tili ndi wogwiritsa ntchito watsopano!)

Iye: "Zikomo!" (Sindigwiritsa ntchito konse)

Kukambiranaku ndi koyipa chifukwa ngati simusamala zatsatanetsatane, zikuwoneka ngati zonse zidayenda bwino. Poyang'ana mwachangu gawo limodzi lamavuto, mutha kuganiza kuti mukumvetsetsa vuto "lofunika" pomwe simulimvetsetsa. Mwangobweretsa wolankhula naye kwa iye.

Kukambirana koyenera

Inu: "Kodi mumapita ku masewera olimbitsa thupi kangati?"

Iye: "Mhm. Kwenikweni, sindipita ku masewera olimbitsa thupi" (Zikuwoneka kuti tithera apa)

Inu: "Ndipo chifukwa chiyani?" (Tiyeni tiyese kumvetsetsa zolinga za wotilankhulana naye m'malo mongoganiza kuti mawonekedwe abwino a thupi ndi chimodzi mwa zinthu zofunika kwambiri zomwe amaika patsogolo.)

Iye: "Sindikudziwa. Mwaona, sindisamala nazo kwambiri” (Sindikuyesera kuthetsa vutoli ndekha, ndipo sizingatheke kuti ndigule kapena kugwiritsa ntchito pulogalamuyi)

Inu: “Kodi ndi liti pamene munayesapo kuchita masewera olimbitsa thupi? Kodi mwayesa kujowina masewera olimbitsa thupi kapena kuthamanga kapena china chilichonse chonga icho?" (Tiyeni tiwone zambiri zambiri kuti titsimikizire ...)

Iye: “M’chenicheni, ndinali kuchita maseŵero kusukulu yasekondale. Koma chiyambireni banja, izi zasiya kukhala ndi gawo lalikulu kwa ine. Kusewera panja ndi ana anga kumandipatsa cardio zonse zomwe ndimafunikira."

Inu: "Inde, ndikumvetsa. Zikomo chifukwa cha nthawi yanu."

Tinacheza bwino ndi munthu ameneyu, tinapeza zomwe timafunikira, ndipo tsopano titha kutsazikana naye.

Lamulo la Chikhalidwe: Chotsani kuchokera pagulu kupita ku zenizeni ndipo musalowe mwatsatanetsatane mpaka mutapeza chizindikiro champhamvu. Malingaliro awa amagwira ntchito pabizinesi yanu yonse komanso pazokambirana zilizonse.

Lamulo la Chikhalidwe: Ndi bwino kudziwana ndi makasitomala ndi mavuto awo pokambirana mwachidule zinthu zosavuta kusiyana ndi nthawi yaitali yokambirana.

Kupanga magawo a ogwiritsa ntchito

Sankhani gawo loti muwerenge ndikuligawa m'magulu ang'onoang'ono mpaka mutamvetsetsa omwe ali oyenera kulankhula ndi komwe mungapeze anthuwa.

Yambani ndi gawo lalikulu ndikudzifunsa nokha:

  • Ndi anthu ati mgululi amene akufuna kuti maganizo anga akwaniritsidwe?
  • Kodi aliyense mugululi kapena gawo lina la iwo adzagula/kugwiritsa ntchito mankhwalawa?
  • Chifukwa chiyani akufuna kuti awonekere? (Ndiko kuti, cholinga chawo kapena vuto lawo ndi chiyani?)
  • Kodi gulu lonse kapena mbali yake yokha ili ndi cholinga?
  • Zolinga zowonjezera ndi zotani?
  • Ndi magulu ena ati a anthu omwe ali ndi zolinga zofanana?

Kuti. mupanga mitundu iwiri ya magawo: yoyamba ndi magulu a anthu olumikizidwa ndi mikhalidwe yachiwerengero cha anthu, chachiwiri ndi gulu la zolinga.

Monga mukuwonera, magulu ena adakhala osamveka bwino, ena achindunji. Tiyeni tipitilize kugawa magulu osamveka, ndikuyankhanso mafunso omwe ali pamwambapa.

Ndani m'kagulu kameneka amene amafuna kuti maganizo anu akwaniritsidwe?

Kenako tisanthula machitidwe a oyimira maguluwa kuti timvetsetse komwe angawapeze.

  • Kodi anthuwa akuchita chiyani tsopano kuti akwaniritse cholinga kapena kuthana ndi vuto?
  • Kodi ndingapeze kuti oimira gulu lomwe ndili nalo?
  • Kodi ndingapeze kuti anthu omwe akugwiritsa ntchito ma workaround pano?

 
Simukudziwa komwe mungapeze oyimira limodzi mwamagulu awa? Bwererani pamndandanda wanu ndipo pitilizani kuwongolera makasitomala anu mpaka mutadziwa komwe mungayang'ane anthu omwe mukufuna. Ngati sikutheka kukhazikitsa kulumikizana ndi oimira gawo linalake la kasitomala, ndiye kuti sizingakubweretsereni phindu lililonse.

Lamulo la Chikhalidwe: Mpaka mutadzikonzekeretsa kuti mupeze zovuta zomveka bwino, zokhazikika komanso zolinga, gawo lanu lamakasitomala likhalabe losawoneka bwino.

Lamulo la Chikhalidwe: Magawo abwino amakasitomala amapangidwa potengera mfundo ya "ndani - komwe". Ngati simukudziwa komwe mungayang'ane makasitomala, pitilizani kugawa gawo lomwe mwasankha m'timagulu ting'onoting'ono mpaka mutamvetsetsa bwino.

Lamulo la Chikhalidwe: Ngati simukumvetsa bwino zimene mukufuna kudziwa, musayambe n’komwe kukambirana.

Kulankhulana ndi ogwiritsa ntchito

Asanayambe kukambirana:
 

  • Ngati izi sizinachitike kale, sankhani gawo lomveka la makasitomala lomwe mungapeze oimira;
  • Gwirani ntchito ndi gulu lanu kuti mupange mafunso atatu ofunikira kuti mutenge zambiri;
  • Ngati n'kotheka, ganizirani zochitika zomwe muyenera kuchita ndi zomwe muyenera kuchita;
  • Ngati kulankhulana ndi chida choyenera komanso chothandiza kwa inu, ganizirani yemwe muyenera kulankhula naye;
  • Yesani kulingalira zomwe otsogolera anu am'tsogolo amasamala kwambiri;
  • Ngati mafunso omwe mukufuna kufunsa angayankhidwe kudzera mu kafukufuku wapa desiki, chitani kafukufukuyo kaye.

Pokambirana:

  • Nenani mutu wanu momveka bwino;
  • Funsani mafunso oyenera amene adzapambana Mayi Mayeso;
  • Pewani kuyamika, chepetsani macheza anu, fikani pomwe;
  • Lembani zolemba;
  • Ngati n'kotheka, funani malonjezano olimba ndi kulemba masitepe otsatirawa.

Pambuyo pokambirana:

  • Unikani zolemba zanu ndi ndemanga zofunika kuchokera pakamwa pa kasitomala pamodzi ndi gulu lanu;
  • Ngati ndi kotheka, tumizani zolemba ku dongosolo lazidziwitso;
  • Sinthani malingaliro anu ndi mapulani anu;
  • Ganizirani mafunso "akuluakulu atatu" otsatirawa.

Chidule chachidule:

Mayeso kwa amayi:

  1. Lankhulani za moyo wa munthu winayo, osati maganizo anu;
  2. Funsani za zinthu zenizeni zomwe zidachitika m'mbuyomu, osati malingaliro kapena malingaliro amtsogolo;
  3. Lankhulani mochepa, mvetserani kwambiri.

Nthawi zambiri ankalakwitsa:

  1. Mukupempha kuyamikiridwa. "Ndikuganiza zoyambitsa bizinesi yatsopano ... Kodi mukuganiza kuti izi zigwira ntchito?" "Ndinali ndi lingaliro lodabwitsa la pulogalamu. Kodi mumachikonda?"
  2. Mumaulula moyo wanu kwa ena ("vuto la kudzoza mopambanitsa"). "Iyi ndi ntchito yachinsinsi yomwe ikupangitsa kuti ndisiye ntchito. Mukuganiza chiyani?" “Chonde, khalani woona mtima ndipo mundiuze zimene mukuganiza kwenikweni za izo!”
  3. Mumachita molimba mtima ndipo mumagwiritsa ntchito mawu anu. "Ayi, simunandimvetse ..." "Ndiko kulondola, koma kuwonjezera apo, vuto lina likuthetsedwa!"
  4. Mukukhala ofunda kwambiri. “Choyamba, ndiroleni ndikuthokozeni chifukwa chovomera kuyankhulana kumeneku. Ndingokufunsani mafunso angapo, kenako mutha kubwereranso ku bizinesi yanu. " "Ngati mugwiritsa ntchito sikelo ya zisanu, mungayese zingati ..." "Tiyeni tikonze msonkhano."
  5. Mukuletsa kuyenda kwaufulu kwa chidziwitso. “Samalirani bwino mankhwalawo. Ndipo ndipeza zonse zomwe tikufuna. ” Izi n'zimene makasitomala anandiuza! “Ndilibe nthawi yolankhulana ndi aliyense. Ndiyenera kulemba pulogalamu! ”
  6. Mumasonkhanitsa zoyamikira, osati zenizeni ndi kudzipereka. “Tikulandira ndemanga zabwino zambiri.” “Aliyense amene ndalankhula naye ali wokondwa ndi lingalirolo.”

Source: www.habr.com

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