Chaka chino, ndondomeko ya ITIL 4. Tikukuuzani momwe certification ya akatswiri mu gawo la kayendetsedwe ka ntchito za IT idzagwiritsiridwa ntchito molingana ndi muyeso watsopano.
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Momwe ma certification asinthira
Kusintha komaliza ku laibulale ya ITIL 3 kudayambitsidwa zaka zisanu ndi zitatu zapitazo. Panthawiyi, makampani a IT asintha kwambiri ndipo apeza matekinoloje atsopano. Makampani ambiri ayamba kugwiritsa ntchito machitidwe oyang'anira IT (monga ITSM, kutengera ITIL).
Kuti agwirizane ndi zomwe zikusintha, akatswiri ochokera ku Axelos, omwe ali ndi udindo wopanga njira ya ITIL, adatulutsa zosintha kumayambiriro kwa chaka chino - ITIL 4. Inayambitsa madera atsopano a chidziwitso chokhudzana ndi kuwonjezeka kwa kukhutira kwa ogwiritsa ntchito, mitsinje yamtengo wapatali ndi njira zosinthika monga Agile, Lean ndi DevOps.
Pamodzi ndi machitidwe atsopano, njira zopangira certification za akatswiri pantchito yoyang'anira ntchito za IT zasinthanso. Mu ITIL 3, udindo wapamwamba kwambiri mu dongosolo la ITIL unali katswiri wa ITIL.
Mu mtundu wachinayi, gawoli linagawidwa m'madera awiri - ITIL Management Professional ndi ITIL Strategic Leader. Yoyamba ndi ya oyang'anira madipatimenti a IT, ndipo yachiwiri ndi ya atsogoleri a madipatimenti osagwirizana ndi ukadaulo wazidziwitso (akatswiri omwe amamaliza maphunziro onsewa amalandira mutu wa ITIL Master).
Iliyonse mwamagawo awa imaphatikizapo mayeso ake (zofunikira kwa iwo ndi mapulogalamu ophunzitsira ku Axelos kumapeto kwa 2019). Koma kuti muthe kuwadutsa, muyenera kudutsa chiphaso choyambirira - ITIL 4 Foundation. Zonse zofunikira pa izo zinasindikizidwa kumayambiriro kwa chaka.
Zomwe zikuphatikizidwa muzoyambira
Mu February Axelos buku "ITIL Foundation. ITIL 4 Edition". Cholinga chake ndi kufotokozera mfundo zazikuluzikulu ndikuyala maziko ophunzirira mozama mapulogalamu.
ITIL 4 Foundation ili ndi mitu iyi:
- Malingaliro oyambira a kasamalidwe kautumiki;
- Cholinga ndi zigawo za ITIL;
- Cholinga ndi matanthauzo ofunikira a machitidwe khumi ndi asanu a ITIL;
- Njira zoyendetsera ITIL;
- Mbali zinayi za kayendetsedwe ka ntchito;
- Njira zopangira phindu mu mautumiki ndi ubale wawo.
Kodi padzakhala mafunso otani?
Mayesowa ali ndi mafunso 40. Kuti mudutse, muyenera kuyankha 26 mwa iwo molondola (65%).
Zovuta zimagwirizana , ndiko kuti, ophunzira sayenera kuyankha mafunso okha, komanso kusonyeza luso logwiritsa ntchito chidziwitso muzochita.
Zina mwa ntchitozo ndi mafunso oyesa omwe ali ndi mayankho amodzi kapena angapo. Pali zinthu zomwe zimafuna kuti wophunzirayo afotokoze mfundo zazikuluzikulu za kasamalidwe ka IT polemba.
Mwachitsanzo, pali mafunso omwe amakufunsani kuti mufotokoze mawu monga ntchito, wogwiritsa ntchito, kapena kasitomala. Mu ntchito ina, muyenera kufotokozera zigawo zikuluzikulu za dongosolo la mtengo wa ITIL. Mukhoza kupeza zitsanzo zina kuchokera ku Axel.
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Ngati wapambana mayesowo, wochita nawo mayeso alandila "ITIL Foundation Certificate in IT Service Management. ITIL 4 Edition". Ndi iyo mutha kupita ku mayeso a ITIL Management Professional ndi ITIL Strategic Leader.
Chinanso chomwe muyenera kudziwa
ITIL 3 akatswiri ovomerezeka atha kutenga mndandanda wonse wa mayeso kuchokera ku Foundation kupita ku Management Professional ndi Strategic Leader pamene Axelos asindikiza zofunikira zonse.
Njira ina yowonjezeretsanso ziphaso zanu ndikuyesa mayeso "othandizira". Imatchedwa ITIL Managing Professional Transition. Koma chifukwa cha kudzipereka kwake 17 mfundo mu ITIL 3. Chiwerengero cha mfundozi chikufanana ndi mlingo wopambana mayeso a mutu wa ITIL Katswiri.
Tidzapitilizabe kuyang'anira kutulutsidwa kwa Axelos ndipo tidzasindikiza zambiri zakusintha kwakukulu ndi zatsopano mu ITIL pa blog pa HabrΓ©.
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Source: www.habr.com