Google imagawa ma AI-powered agents kuti ayankhe mafunso okhudza COVID-19

Gulu laukadaulo la Google lalengeza kutulutsidwa kwa mtundu wapadera wa ntchito yake ya Contact Center AI, yoyendetsedwa ndi AI, kuthandiza mabizinesi kupanga othandizira kuti ayankhe mafunso okhudza mliri wa COVID-19. Pulogalamuyi imatchedwa Rapid Response Virtual Agent ndipo cholinga chake ndi mabungwe aboma, mabungwe azaumoyo ndi magawo ena omwe akukhudzidwa kwambiri ndi vuto la padziko lonse lapansi.

Malinga ndi omwe akutukula kuchokera ku Google Cloud, wothandizila wa AI athandizira mabungwe omwe ali ndi chidwi (mwachitsanzo, kuchokera ku gawo lazachuma ndi zokopa alendo, malonda ogulitsa) kutumiza mwachangu nsanja yachatbot yomwe imayankha mafunso okhudza coronavirus usana ndi usiku kudzera pamawu ndi macheza.

Ntchito yatsopanoyi ikupezeka padziko lonse lapansi m'zilankhulo 23 zothandizidwa Kukambirana - ukadaulo woyambira wa Contact Center AI. Dialogflow ndi chida chopangira ma chatbots ndi mayankho amawu olumikizana (IVR).

Wothandizira wanzeru wa Rapid Response amalola makasitomala kugwiritsa ntchito Dialogflow kuti asinthe macheza ndi ogwiritsa ntchito omwe akufuna kudziwa zambiri za COVID-19. Makasitomala amathanso kuphatikiza ma tempulo otseguka ochokera kumabungwe omwe ali ndi zida zofananira zama digito. Mwachitsanzo, kampani ya Google Verily idagwirizana ndi Google Cloud kuti ikhazikitse template yotseguka ya Pathfinder virtual agent ya machitidwe azaumoyo ndi zipatala.

Mwezi umodzi m'mbuyomu, Google Cloud inali itapanga kale zida zogwiritsidwa ntchito ndi anthu pothana ndi kufalikira kwa mliriwu. Mwachitsanzo, mpaka Epulo 30, kampaniyo ikupereka mwayi wopeza zida zake zophunzirira za Google Cloud kwaulere, kuphatikiza kalozera wamaphunziro ophunzitsira, ma lab a Qwiklabs pamanja, ndi ma webinars a Cloud OnAir.

Pakadali pano, Google imagwiritsa ntchito zida ngati Contact Center AI kuti ipatse anthu chidziwitso chodalirika chokhudza COVID-19, bungweli nalonso. ndewu ndi kuchulukirachulukira kwa zidziwitso zabodza zomwe zimalowa mkati mwake. Mwachitsanzo, Google ikuchotsa mapulogalamu a Android okhudzana ndi coronavirus kwa opanga odziyimira pawokha.

Source: 3dnews.ru