Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb

Ndikamatsata zachinyengo zomwe ndidakhala nazo ku Chicago, ndidazindikira momwe zimakhalira zosavuta kwa ogwiritsa ntchito nsanja yobwereketsa kwakanthawi kochepa kuti agwere pachinyengocho.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb

Kumasulira nkhani Ellie Conti, mtolankhani wakale wa magazini ya Vice

Kuyimbirako kudabwera mphindi 10 tisanakonze zoyang'ana m'nyumba yomwe tidapeza pa Airbnb. Ndinali nditakhala m'bowo pafupi ndi ngodya kuchokera ku nyumba yanga yobwereketsa ku North Wood Street ku Chicago pamene woimba foni adanena kuti kusamuka komwe kukukonzekera sikudzachitika. Iye anafotokoza kuti mlendo wam’mbuyomo anagwetsera chinachake cholakwika m’chimbudzicho, ndipo nyumba yonseyo inasefukira. Iye anapepesa ndipo analonjeza kutiika m’nyumba yake ina mpaka ataitana woimba.

Ine ndi anzanga awiri tinawulukira mumzinda uno ndikuyembekeza kuti tidzapumula pamchira wa chilimwe. Tinagula matikiti opita ku chikondwerero cha nyimbo cha Riot Fest mu Seputembala pomwe Blink-182 ndi Taking Back Sunday adayenera kuchita. Koma ulendowu sunayende ngakhale asanayambe kuyitana. Pafupifupi mwezi umodzi m'mbuyomo, mwiniwake wa Airbnb woyambilira anali atatiletsa kale kusungitsa malo athu, ndipo tinali ndi nthawi yochepa yoti tisinthe. Pamene ndinali kuyesa kupeza chinthu china, ndinapeza nyumba yondandalikidwa ndi banja lina, Becky ndi Andrew. Inde, muzithunzi nyumbayi inkawoneka yophweka, koma yabwino kwambiri, makamaka poganizira kuti nthawi ikutha - inali yodzaza ndi kuwala, yotakata, ndipo inali pafupi ndi mzere wa metro wa buluu.

Tsopano tinali kuyang'anizana ndi tsoka lathu lachiŵiri lomwe lingathe kuchitika m'masiku 30, ndipo sindinathe kukayikira za bambo wapamzere yemwe amandiimbira foni kuchokera pa nambala yokhala ndi khodi yaku Los Angeles. Ndinkafuna kuti ndilankhule naye pamasom’pamaso ndipo ndinamufunsa ngati anali pafupi. Ananena kuti ali kuntchito tsopano ndipo alibe nthawi yolankhula. Kenako ananena kuti ndikufunika kusankha mwamsanga ngati ndikufuna kusintha malowo.

Ankawoneka kuti akumva maganizo akuzungulira mmutu mwanga ngati zingakhale zosavuta kupeza hotelo pafupi, ndipo anawonjezera zina kuti nditsimikizire.

"Nyumbayi ndi yayikulu kuwirikiza katatu, zomwe ndi nkhani yabwino."

Nkhani yoipa yomwe sanandiuze inali yoti ndinakumana ndi katangale wadziko lonse womwe unafalikira m'mizinda isanu ndi itatu ndi mindandanda 100 - chinyengo chosathetsedwa chomwe chinapangidwa ndi munthu m'modzi kapena bungwe lomwe lidazindikira momwe zinalili zosavuta kupindula ndi malamulo osaganiziridwa bwino. Airbnb, ndi kupanga masauzande a madola kuchokera m'ndandanda zabodza, ndemanga zabodza, komanso nthawi zina zowopseza. Popeza tsambalo silimatsatira malamulo ake mosasamala, ndani angaimbe mlandu anthu achinyengo chifukwa chotengera mwayi wadziko latsopano la renti kwakanthawi kochepa? Iwo anali ndi zifukwa zomveka zokhulupirira kuti sadzalangidwa.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb
Umu ndi mmene Becky ndi Andrew analengezera nyumba yawo imene ndinakhalako mausiku aŵiri

Zithunzizo zinkawoneka bwino kuchokera pa foni yanga ndipo ndinavomeranso monyinyirika kuti ndikupatseni mphindi yomaliza. Ndinali ndi chikhalidwe chimodzi chokha - kuti mwiniwake m'njira yolembedwa ndinakhazikitsa zomwe tinagwirizana ndi mawu: kuti ndisamuke mwamsanga kunyumba yomwe ndinasankha poyamba, kapena kuti ndidzalandira theka la mtengo wobwereketsa ngati vuto la chimbudzi silingathetsedwe. Anavomera ndipo ndinavomera kusintha rentiyo kudzera pa macheza a pulogalamu ya Airbnb.

Tinalowa mu adiresi yatsopano mu Uber n’kunyamuka, koma titafika kumene tinali kupita, tinaona chinthu chachilendo: adiresi imene tinapatsidwa kunalibe. Titayenda mumsewu wa North Kenmore Avenue, tinapeza nyumba ya alendo yobisika m’kanjira kamene kali ndi loko pakhomo. M’katimo tinaona chinachake chimene chinkaoneka ngati pobisalira kuposa nyumba ya munthu. Zinali zazikulu mokwanira, zosanjikiza zitatu, koma zina zonse zimawoneka zolakwika. Panali botolo limodzi la msuzi wa soya mu pantry. Sofa silinkawoneka ngati limawonekera pazotsatsa. Zipinda zogona zinali zodzaza ndi mabedi ambiri osawoneka bwino. Malowa anali akuda kwambiri ndipo pakhoma panali bowo. Zokongoletsera zokhazo zinali mtanda waukulu wamatabwa ndi zojambula zingapo za mawonedwe a Chicago. Zovala za bar kuchokera ku overstock m’chipinda chodyeramo munkawoneka ngati asanduka fumbi mukakhala pa iwo.

Linali kale theka lachiwiri la tsikulo. Tsiku loyamba latchuthi linatha, ndipo ndinaganiza zosiya zonse momwe zinalili. Tsiku lotsatira tinalandira uthenga wochokera kwa munthu wina amene ananena kuti sakanatha kukonza chimbudzi cha m’nyumba yoyamba, ndi kuti anthu atsopano asamukira m’nyumba yathu tsiku lotsatira. Sitinadziŵe choti tichite, choncho tinasungitsa chipinda cha hotelo, n’kulingalira zokonzanso ndalamazo pambuyo pake.

Yomaliza yomwe ndinalandira kudzera ku Airbnb uthenga Zinali zachilendo kwambiri kuchokera kwa Becky ndi Andrew - anandipempha kuti ndisiye ndemanga ya nyenyezi zisanu chifukwa "Airbnb inasintha ndondomeko yawo" ndikuti ndipitirize kulemba za mavuto onse mwachinsinsi.

"Ndikukupemphani mwaulemu kuti mundiuze za vuto lililonse lomwe mungakumane nalo ndi katundu wanga kwa ine muulusi wauthengawu ndipo musandiwunikenso nyenyezi 4," adalemba motero.

Nditafunsa mafunso okhudza kubweza ndalama, adasowa ndipo ndimayenera kulumikizana ndi Airbnb. Ngakhale ndinasamukira ku flophouse ndiyeno ndinayenera kuchoka nthawi yomweyo, Becky ndi Andrew adangondibwezera ndalama zokwana $399 za $1221,20, ndipo nditangozunza mamenejala osiyanasiyana a Airbnb kwa masiku angapo. $399 imeneyo sinaphatikizepo mtengo wautumiki womwe Airbnb idandilipiritsa chifukwa chosangalala kuthamangitsidwa mumsewu. Komabe, luso langa linali lochepa poyerekeza ndi luso la kampani yokhala ndi capitalization ya $ 35 biliyoni, ndipo ndinaganiza kuti palibenso chimene ndingachite.

Ndinali wokondwa kuti ndinali nditalemba panganoli pamphindi yomaliza, koma ndinadabwa kuti chinachitika ndi chiyani ku Chicago. Sindinathe kugwedezeka polingalira kuti ameneyu anali woposa mwininyumba woipa kwenikweni, ndipo ndinayamba kufunafuna zizindikiro za maseŵero oipa amene mwina ndinaphonyapo poyambapo. Ndipo sizinatenge nthawi. Choyamba, mwiniwake adandiyimbira foni kudzera Google Voice, ndipo nambala iyi siyingatsatidwe. Kupyolera mukusaka kwazithunzi, ndidapeza chithunzi kuchokera ku mbiri ya Beca ndi Andrew - zidakhaladi stock chithunzi kuchokera patsamba, pomwe zithunzi zapakompyuta pamutu wa kusefa zimayikidwa. Ndipo pamene ndinayamba kukumba ndemanga za anthu ena za katundu wa Becky ndi Andrew, ndinawona zinthu zingapo zomwe zinali zofanana modabwitsa ndi zanga. Mayiyo adalemba kuti adayenera kusintha njira yake mphindi zitatu kuti atumizidwe chifukwa chamavuto omwe amamuyendera. Bamboyo adalemba kuti adalonjezedwa kubweza ndalama chifukwa nyumba yake idasanduka "zinyalala," koma palibe chomwe chidachitika.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb
Chithunzi chochokera ku akaunti ya Beca ndi Andrew chapezeka pa intaneti

Ngakhale ndemanga zabwino za renti yawo ku Chicago zidawoneka ngati zosamveka, makamaka zochokera kwa mabanja ena omwe adalandira nawo. Mwachitsanzo, Kelsey ndi Jean ananena kuti Becky ndi Andrew anali “alendo abwino komanso ochezeka.” Komabe, iwo okha zili ku Chicago, komwe ali ndi malo awo angapo. Chifukwa chiyani angafunikire kubwereka kwina? Chomwe chili mlendo ndi chiyani Photo ya alex Kelsey ndi Jean adatengedwanso tsamba laulendo, ndi momwe adafotokozera malo awo ("Westloop 6 Bed Getaway - Yendani Mzinda") ndi zofanana kwambiri ndi momwe Becky ndi Andrew adachitira ("6 Bed Downtown / Wicker Park / Walk the City"). Mwamsanga, ndinapezanso chipinda chomwe chinkawoneka chofanana ndi chija nyumba, zomwe ndinasungitsa poyamba ndi Becky ndi Andrew, mu akaunti yanga yokha ku Kelsey ndi Jean. Panalibe kulakwitsa - sofa yemweyo, tebulo khofi, mipando m'chipinda chodyera ndi zithunzi pa makoma.

Ndinkadabwa ngati izi "Becky ndi Andrew" ndi "Kelsey ndi Jean" zinalipo.

Ndinkafunanso kudziwa ngati mabanja awiriwa analipo nyumba yomweyo, amene zina zonse atatu nthunzi, zomwe ndidazipeza, kapena anali ndi mazenera ofanana ndi mipando yofanana, yokonzedwa mosiyana. Zipinda za Chris ndi Beca zinkawoneka zofanana kupatula pa tebulo la khofi. Alex ndi Brittany anali ndi mpando wowonjezera pabalaza. Rachel ndi Pete anali osiyana kwambiri, koma nyumba yawo inali yofananabe ndi enawo. Ndipo nditayang'ana adilesi yanyumba yomwe ndinasungitsa Becky ndi Andrew pa Google Street View, ndimaganiza kuti ndipenga. Zithunzi za nyumba ya Beca ndi Andrew zinalibe mawindo apansi mpaka pansi, koma nyumba yomwe inali ndi chithunzi cha Google Street View ikuwoneka kuti inali nayo.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb

Zinali ngati kuti munthu kapena gulu la anthu lidapanga maakaunti angapo abodza ndikuyambitsa chinyengo chachikulu cha Airbnb. Ngati izi ndi zoona, ndiye kuti anthu awa, omwe adayang'anira maakaunti asanu omwe ndidapeza, adayang'anira nyumba zosachepera 94 m'mizinda isanu ndi itatu. Ndi anthu angati omwe ataya ndalama zawo ngati ine? Zinkawoneka kwa ine kuti ndadzipeza ndekha ndikulota zoopsa, ndipo ndinatumiza ku Airbnb uthenga wochenjeza za zomwe zimawoneka ngati bizinesi yachinyengo kwambiri.

Komabe, Airbnb, yomwe ikukonzekera pitani pagulu, yasonyeza chidwi chochepa pochotsa dothi papulatifomu. Popeza sindinalandire yankho lililonse kuchokera kwa kampaniyo kwa masiku angapo, ndikuwona kuti maakaunti okayikitsawo sanachoke, ndinaganiza zofufuza ndekha amene anawononga tchuti changa.

Ndinkafuna kudziwa kuti eni ake a nyumba yomwe tidakhalamo ndi ndani, koma sindinathe kudziwa zambiri kuchokera patsamba lolembetsa malo kupatula kuti kampani yomwe inali ndi nyumbayo inali yolumikizidwa ndi maloya ku Chicago ndi New York. Ndinaganiza kuti ndikufunika kupeza maadiresi a katundu wina kuti ndimvetse yemwe anali nazo, ndipo kuti ndichite izi ndinafunika kupeza anthu ena omwe anasiya ndemanga zoipa za Becky ndi Andrew.

Ndinakumana koyamba ndi Jane Patterson wochokera ku Michigan. Anandiyimbiranso foni nthawi yomweyo ndikundiuza kuti adachita chinyengo kuchokera kwa Beca ndi Andrew chaka chomwecho, ndipo sanathe kuyiwala za izi kuyambira pamenepo.

Analibe zokumana nazo zambiri ndi Airbnb pamene iye ndi mwana wake wamkazi anaganiza zopeza malo ku Marina del Rey, California, mchaka chino. Komabe, adakhulupirira kuti, monga loya woteteza milandu, atha kuzindikira kusewera koyipa.

Patterson analandiranso foni titangotsala pang'ono kuthamanga, ndipo zonse zinali zofanana ndi zomwe zinachitika ndi ine. Woyimba foniyo adati nyumbayo inali ndi vuto la kukhetsa, koma adatha kupeza malo okulirapo mpaka woimbayo atha kukonza vutoli. Zinali zovuta, koma malinga ndi zomwe anafotokoza, anaitanidwa kuti akakhale m’nyumba ina yaikulu m’malo enaake m’boma.

"Ndipo tidaganiza - gehena, akadali ku Malibu? Patterson akukumbukira. "Tidayang'ana zithunzizo ndipo tidawona kuti zingakhale zabwino kwambiri."

Koma atafika pamalopo, anazindikira kuti analakwitsa. Nthawi zambiri chitseko chakutsogolo chinali chotsegula, zomwe zinkachititsa mantha Patterson. Nyumbayo inali yauve komanso yodzaza ndi mipando yowoneka ngati yatoledwa mumsewu. Panali ma sofa chong'ambika, munali mipando kuwotchedwa ndi ndudu, matebulo pokotsany. Zonsezi zitha kuwoneka pazithunzi zomwe adajambula.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb

Patterson adati adasiya meseji pa nambala ya Becky ndi Andrew yoti sakhala komweko. Ndipo ngakhale munthu amene adayankha foniyo adanena kuti afunsidwa zamavuto omwe adawafotokozera, palibe amene adalumikizana naye. Mwangozi, m'modzi mwa abwenzi ake amakhala pafupi ndi malo awa, omwe adatha kukhala nawo, ndipo nthawi yomweyo adayamba kupempha kubweza ndalama. Iye ankakhulupirira kuti ntchito yakeyo idzamuthandiza kwambiri akabwerera.

Ndondomeko yobweza ndalama ya Airbnb idakhazikitsidwa malamulo ovuta. Sizikunena kuti alendo amafunikira chitsimikiziro cholembedwa kuti alandire ndalama, koma imanena kuti kampaniyo ili ndi "mawu omaliza pamikangano yonse." N’zosavuta kuganiza mmene munthu wachinyengo angagwiritsire ntchito malamulo oterowo. Ngati mlendo, mwachitsanzo, akukhala m'nyumba yobwereka kwa osachepera usiku umodzi, ndiye kuti malinga ndi malamulo a ntchitoyo zidzakhala zovuta kwambiri kubwezera ndalama. Ngati wolandira alendo akuitana mlendo kuti azikhala m'nyumba yosiyana ndi yomwe adasungitsa, Airbnb limalangiza alendo kuti apemphe kuchotsedwa ngati "sakufuna m'malo." Pazochitika zonsezi, malamulo ali kumbali ya scammer ndi malo ogona omwe amapereka kwa alendo omwe angofika kumene kumalo osadziwika ndi katundu ndipo alibe mwayi wogona kwina kulikonse.

Patterson adati woimira kampaniyo adawunikiranso zithunzi zake ndikumuuza kuti Becky ndi Andrew anali ndi ufulu woyankha madandaulowo. Masiku angapo pambuyo pake, Airbnb idamubwezerako pang'ono. Anthu ambiri sangafune kuchoka, popeza alandira ndalama zina ndipo sakufuna kuzimenyera nkhondo kwa nthawi yayitali. Kupatula apo, Airbnb ili ndi dongosolo lolozera momwe ochereza komanso alendo amasiya ndemanga zapagulu za wina ndi mnzake, ndipo pamaziko omwe angatsimikizire kudalirika kwawo m'tsogolomu. Chifukwa chake dongosololi limalimbikitsa kupeŵa mikangano, zomwe zikufotokozera chifukwa chake omwe amalandila Airbnb nthawi zonse amalandila mavoti apamwamba kuposa mahotela pa TripAdvisor, malinga ndi kafukufuku, yochitidwa ndi Boston University ndi University of Southern California. Ngati kasitomala ali ndi vuto ndi Airbnb, zingakhale bwino kuti aiwale chabe kusiyana ndi kusiya ndemanga yolakwika. Kupanda kutero, atha kuwoneka wovuta kwambiri kwa eni ake, kapenanso kulandira ndemanga yoyipa pobwezera.

Koma Patterson sanasamale. Iye ankadziwa kuti anali kunyengedwa ndipo sakanabwerera m’mbuyo mpaka atabwezeredwa khobidi lililonse. "Ndine loya ndipo ndimakonda kukangana," adatero. "Sindinasiye kuyimba."

Pamapeto pake, adalandira ndalama zomwe adabweza, koma zidabwera ndi malingaliro ankhanza kuchokera kwa Beca ndi Andrew. "Sitimuyitana kapena kumupangira gulu la airbnb!!" - iwo analemba. Patterson ankadabwa kuti anthu opanda zinthu ngati iyeyo kapena nyumba zina angachite chiyani pa nthawiyo.

"Muyenera kuganizira za anthu onsewa omwe atha miyezi isanu ndi umodzi akusunga ndalama zaulendo wamasiku asanu wopita ku Marina del Rey ndipo alibe kokhala," adatero Patterson. "Ndingathe kuganiza kuti akukola anthu ena m'nyumba yonyansayi."

Izi n’zimene zinachitikira Juan David Garrido, wophunzira wa ku St. Paul, Minnesota, amene anasungitsa nyumba ndi Chris ndi Becky ku Milwaukee. Garrido anali mumzinda kuti apite kuphwando la nyimbo ndi anzake, koma omwe adamulandirawo anamuletsa kusungitsa kwake mphindi yomaliza. Koma Chris ankaoneka kuti ankafunitsitsa kumuthandiza ndipo ananena kuti ali ndi malo ogona oti atha kulandira alendo 1800. Garrido akukumbukira kuti, pokhala mumkhalidwe wovuta, adayamikira kwambiri zoperekazo, ndipo mwamsanga anasungitsa malo atsopano - mofulumira kotero kuti sanazindikire ngakhale ndalama zingati. Chifukwa cha kampani yaikulu ya Garrido, Chris ndi Becky anamulipira $XNUMX kwa mausiku atatu—pafupifupi theka la zimene anapanga pa semesita.

Garrido adaletsa kusungitsako koma sanawerenge kaye zomwe zidapangitsa kuti amulipiritsire chindapusa cha $950. Anandiimbira foni Chris nati akakhalabe naye akakana chindapusacho, ndipo anandiuza kuti Chris adavomera.

Koma mwachangu kwambiri, Garrido adazindikira kuti sangabweze ndalama zake, ndipo Chris sanali wokonzeka kumuthandiza monga momwe amaganizira poyamba. "Malowa anali osakhalamo," adandiuza. Panali mabedi okha basi.

Garrido anayesa kubweza ndalamazo kudzera mu chithandizo cha Airbnb kwa sabata imodzi (anandiwonetsa makalata ake). Chifukwa cha mavutowa, woimira kampaniyo adabweza ndalama za Garrido za $ 700 za $ 1800 zomwe adagwiritsa ntchito pakhomopo, koma adalongosola kuti banjali linali ndi ufulu wosunga malipiro oletsa chifukwa Garrido sanalandire chilolezo cholembedwa kuti achotse ndalamazo.

Maria Lasota wazaka 29 analibe mwayi.

Ali paulendo wochokera ku Milwaukee kupita ku Chicago kukakondwerera tsiku lobadwa la amayi ake 60 mu Julayi, nayenso, adasungitsa malo ndi Chris ndi Beca. Pokambirana nane patelefoni, anakumbukira mmene mwamuna wina wodzitcha kuti Chris anamuimbira foni atangotsala pang’ono kusamukira m’nyumbamo n’kunena kuti mwangozi malowo anabwereka kwa makasitomala aŵiri nthawi imodzi. Anapempha kuti asamutsire kampani yake m'nyumba ina yaikulu yomwe inali mumsewu womwewo. Lasota ankaona kuti alibe chochita. Inali sabata yotanganidwa mtawuniyi ndi a Chicago Cubs akusewera Milwaukee Brewers komanso chikondwerero chanyimbo chapachaka cha Summerfest chikuchitika.

Monga nyumba zina zofananira, nyumba yomwe Lasota adasamutsira idakhala yonyowa. Inali yokutidwa ndi utuchi ndipo panalibe zida zing’onozing’ono monga nsalu zotsekera m’botolo la vinyo limene anabweretsa kukondwerera mwambowo. Iye anati: “Zinali zoonekeratu kuti nyumbayo inali ndi zithunzi basi. Bedi la saizi ya mfumu lidabwera ndi mapilo okongoletsa okha komanso ma sheet oyikidwa. Chitofu cha gasi sichinali cholumikizidwa. Panalibe zoziziritsira mpweya ndipo mazenera samatha kutsegulidwa chifukwa cha kusowa kwa ma blinds. Munalibe makatani, choncho aliyense woyenda pansi ankatha kuona zonse zimene zinkachitika mkatimo. Komabe, analibe kwina kopita, choncho anakhalabe.

Ku bar komweko, adakumana ndi anthu omwe adanenanso kuti adachita lendi malo kudzera pa Airbnb ndipo amakhala m'nyumba imodzi. "Zinadziwikanso kuti zomwezo zidawachitikiranso," adatero Lasota. “Poyamba anayenera kukhala m’nyumba yathu, koma ogwira ntchito yomanga anali kugwirabe ntchito kumeneko, chotero anawasamutsira m’nyumba ina yapamwamba, koma inali yaing’ono ndipo onse a m’gulu lawo sakanatha kukhalamo.”

"Ndipo adayimba mphindi 10 asanabwere," adawonjezera.

Sabata yotsatira Lasota analandira foni yomuthokoza chifukwa chokhala mlendo wabwino. Munthu wakumbali inayo adadzitchula kuti ndi Chris, koma malinga ndi iye, zikuwonekeratu kuti uyu sanali yemwe adalankhula naye kale. Lasota atayamba kufotokoza zovuta zomwe zili mnyumbamo, bamboyo adati sakumvetsetsa ndipo amuimbire foni mkazi wake.

“Kodi ndinamuuza mkazi wanga, kapena mkazi wa mnyamata winayo? - Lasota adati. "Chifukwa munthu amene adandiimbira foni sabata yatha adadzitchanso Chris, koma iwe ndi iye muli ndi mawu osiyana kotheratu."

Kenako mwamunayo adadula foni ndipo sanamuimbirenso. Komabe, "Chris ndi Becky" posakhalitsa adamusiyira ndemanga, akudandaula kuti adasiya mabotolo ambiri m'nyumba ndikuzunza anthu. "Iwo amayesa kutsimikizira kuti ndidachita phwando lachiwawa kumeneko," adatero Lasota. Koma ndinkakhala kumeneko ndi akazi anayi azaka 60. Anakhumudwa ndipo anayesa kudandaula lumikizanani ndi chithandizo cha Airbnb cha banjali. Bwanayo anamuuza patelefoni kuti amva kukampaniyo pakatha milungu isanu ndi itatu. Koma imeneyo inali August 1, ndipo kuyambira pamenepo palibe chidziŵitso chimene chalandiridwa.

Zomwe ndaziwona pa intaneti zimatsimikizira nkhani ya Lasoth. Pamene anthu analemba ndemanga zoipa za Becky ndi Andrew m'mbuyomu, iwo eni anayamba kunena kuti alendowa anali scammers kapena apaulendo osadziwa.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb

Komabe, panali chinanso chokhudza mbiri ya Lasota chomwe chinandikopa. Mfundo yakuti eni ake adatha kusuntha banja la Lasota ndi gulu la anthu kuchokera ku bar mkati mwa nyumba yomweyi angatanthauze kuti ali ndi nyumba yonseyo, zomwe zingawonjezere mwayi woti dzina la scammer liri m'mabuku a anthu. Nditayang'ana adiresi ya nyumbayi, ndinapeza dzina la kampani ina yopeza phindu yochepa ndipo ndinayang'ana pa webusaiti ya Wisconsin Department of Finance. Kumeneko mungapeze dzina la wolembetsa kapena munthu amene amayang'anira zolemba za kampaniyo. Nthawi zambiri imakhala ndi dzina la loya, yemwe safunikira kuulula mayina a makasitomala kwa atolankhani omwe amamuimbira foni.

Komabe, nthawi ino mbiri yomwe idapezeka sinali ya loya, koma ya munthu wina dzina lake Shray Goel.

Nditafufuza Goel pa LinkedIn, ndidapeza kuti amagwira ntchito ku Los Angeles, ndi Iye analemba, yemwe ndi mkulu wa "kampani yaikulu yobwereketsa nyumba" yotchedwa Abbot Pacific LLC. Sean Raheja anali naye bizinesi, monga zinalembedwa pa iye Tsamba la LinkedIn. Njira ya YouTube ya Goel idatumizidwa видео ndi kuyendera zipinda zowonongeka, kuphatikizapo nyumba yomwe ili pa adiresi yomwe Garrido ndi Lasota anakhala. Pa tsamba lake la Instagram iye adadzifotokozera yekha, monga "wogulitsa nyumba zakutali" akutumikira "Los Angeles, Chicago, Nashville, Austin, Dallas, Milwaukee, Indiana ndi Orlando." Mizinda isanu ndi itatu mwa mizindayi ikuphatikizana ndi mndandanda wanyumba zomwe zimagwirizana ndi Becky ndi Andrew ndi maakaunti ena. Pa Instagram Raheji analipo zithunzi nyumbazomwe Kelsey ndi Gene lengezani pa Airbnb. Raheja sanayankhe mafoni, maimelo kapena ma tweets.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb

Nditayang'ananso ndemanga zakale za banjali, ndidapeza chinthu chomwe sindinachizindikire. Mu 2012, bambo wina adasiya ndemanga patsamba la Kelsey ndi Jean, koma adatcha banjali ndi dzina limodzi: Shrey.

"Shreya ndiwosangalatsa kukhala nawo," bamboyo adalemba mu ndemanga ya 2012. - Wokonzeka kutenganso nthawi iliyonse! Ndi waudongo komanso wodziimira payekha. "

Nachi. Ndinatsimikiza kuti ndapeza munthu wachinyengo.

Ndinafunitsitsa kuti ndidziwe zambiri kuchokera kwa Goel ndipo ndinayesa kumuyimbira nthawi zambiri, koma sizinaphule kanthu. Ndinaganiza zoimbira kampani yomwe amayendetsa, Abbot Pacific. Webusaiti ya kampaniyo idangolemba nambala ya Google Voice, yomwe ndidayimba kangapo mu Okutobala ndikusiya uthenga wofotokoza kuti ndiyenera kulankhula ndi Goel. Tsiku lotsatira ndinamutumizira imelo ku bokosi lake la makalata. Pasanathe maola awiri, munthu wina anandiimbiranso foni, koma bamboyo ananena kuti si amene ndinkafuna. Anati dzina lake ndi Patrick.

Anati, "Ndimagwira mafoni omwe akubwera ku Abbot Pacific."

Patrick adandiuza kuti kampaniyo idagulidwa ku Goel miyezi isanu ndi inayi yapitayo. Kenako anandifunsa mafunso ambirimbiri okhudza nkhani yanga. "Ndakuchezerani pa Google ndipo mukuwoneka kuti mumakonda kulemba zinthu zoipa ndipo ndikufuna kuwona momwe ndingathandizire." Anandifunsa za chisonkhezero changa ndipo anandipempha kuti nditchule mayina a anthu amene ndinalankhula nawo. Ndinayankha kuti ndikufuna kulankhula ndi Goel, ndipo ananena kuti ayese kundigwirizanitsa ndi iye, koma izi sizinachitike.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb
Webusaiti ya Abbot Pacific idasiya kugwira ntchito mphindi zochepa nditalankhula ndi bamboyo.

Patatha pafupifupi theka la ola nditaimbira foniyo, ndinayesa kulowanso. Webusaiti ya Abbot Pacific. Komabe, idazimiririka, ndipo m'malo mwake panali tsamba lokha lomwe linali ndi mawu oti: "NKHANIYI TSOPANO SILIPO." Ndinamuimbiranso "Patrick" kuti ndimve chomwe chikuchitika. "Ndikuganiza kuti idazimitsidwa dzulo," adatero. "Tikuwonjezera zatsopano kwa izo, katundu watsopano, ndi zina zotero."

Nditanena kuti ndapitako pamalowa patatsala nthawi pang'ono kukambirana kwathu koyamba ndipo ndimaganiza kuti ndizodabwitsa kuti malowa adasowa mwadzidzidzi, adavomereza kuti "zinali zodabwitsa."

Ndinamufunsa Patrick zomwe anachita asanakhale mlembi wa Abbot Pacific ndipo adanena kuti anali woyang'anira katundu. Ndidafunsa ngati ali ndi akaunti ya LinkedIn ndipo adati adatero, koma sanandipatse dzina lake lomaliza. Sindinamupeze Patrick, yemwe amagwira ntchito ku Abbot Pacific. Ndidaperekanso kuti ndimutumizire imelo yokhala ndi maulalo amaakaunti a Airbnb omwe ndidatchulapo, koma sanandipatse imelo yake, ponena kuti anali ndi pepala ndi cholembera ndipo amatha kuzilemba - ndikuti, Iyi inali nthawi yoyamba mwa munthu. mbiri. Ndinamuuza za kafukufuku amene ndinawachita kale.

Ndiyeno ine ndinawonjezera chinachake. “O, ndiyenerabe kukuuzani zimene zinandichitikira,” ndinatero. Patangotha ​​masekondi angapo chete, Patrick anayankha kuti: “Tsopano zonse zimamveka bwino.”

Patrick adati Abbot Pacific alibe malo mumsewu womwe Garrido ndi Lasota ankakhala, koma adanena kuti sanagwirizane kwambiri ndi mgwirizano wa kampaniyo ndi Airbnb komanso kuti bizinesiyo "ikutha." “Ndiloleni ndimuimbire foni kuti ndidziwe komwe nkhaniyo inasochera,” iye anatero.

Nditayimitsa, ndinatumiza mauthenga ku akaunti ya KIB ndipo ndinapempha Goel kuti andiyimbire za nkhani yomwe ndimalemba. Inali 3 koloko nthawi ya New York.

"Hey Ellie - ndikuganiza kuti ukulakwitsa," adanditumizira mameseji maola anayi pambuyo pake. "Mwina mukufunika kusungitsa malo ogona?"

Maola asanu ndi limodzi pambuyo pake mtengo zipinda zingapo, ya CIB, idakwera mpaka $ 10 usiku uliwonse - yochuluka kwambiri kwa aliyense amene akufunafuna kubwereketsa kwakanthawi kochepa pamtengo wokwanira.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb

Patha milungu ingapo tsopano ndipo tsamba la Abbot Pacific silinapitebe. Bambo yemwe adazitchula kuti Patrick sanandiyimbirenso kapena kundilumikiza ndi Goel monga adalonjeza. Ndinatumiziranso Goel imelo ndikumuyimbira. Ndinamutumizira mauthenga, ndinalemba pa Facebook, komanso pabwalo la malonda ogulitsa nyumba BigPockets, koma sindinalandire yankho. Koma zikuoneka kuti akudziwa kuti ndikufuna kulankhula naye. Tsiku lotsatira kukambirana ndi Patrick, Goel a LinkedIn tsamba mbisoweka zonse kutchulidwa Abbot Pacific.

Zinapezeka kuti mwangozi ndidakumana ndi mtundu wokulirapo, womveka bwino wa zomwe bungwe lolimbikitsa anthu ku Los Angeles lapeza zaka zingapo zapitazo monga gawo la kafukufuku wawo wa Airbnb. Mu 2015, Los Angeles Alliance for New Economy (LAANE) adasindikiza lipoti, zomwe zinatsatira kuti makampani akuluakulu ku LA, omwe adachita lendi malo, adayamba kupanga ndalama pa Airbnb, kupanga ma pseudonyms omwe adachitapo, akudziyesa kuti ndi eni nyumba wamba. Kampani yogwira ntchito kwambiri pakati pawo inali Globe Homes ndi Condos, yolembedwa ndi mgwirizanowu kuti ghc. Kampaniyi ili nayo kale chatsekedwa, koma adagwirapo kale ntchitoyo pansi pa mayina onyenga "Daniel ndi Lexi."

Migwirizano Yogwiritsira Ntchito Airbnb kudakuti ochereza sayenera kupereka "zidziwitso zolakwika," koma Airbnb samawakakamiza mosamala kwambiri, lipotilo likutero. "Ngakhale Danielle ndi Lexie adatsimikizira ID yomwe ili patsamba, tilibe njira yodziwira kulumikizidwa kwawo ndi malowo kupatula zithunzi," lipotilo likutero. "Mlanduwu ukupeputsanso imodzi mwamwala wapangodya wa bizinesi ya Airbnb, yomwe ndi yakuti njira zawo zowerengera ndi zozindikiritsa ndi njira yodalirika kwa makasitomala a Airbnb kuwonera omwe ali nawo."

James Elmendorf, katswiri wofufuza mfundo ku LAANE, anandiuza kuti njira yotsimikizira yofooka ya Airbnb yapereka mwayi kwa anthu amitundu yonse kuti agwiritse ntchito molakwika nsanja popanga maakaunti abodza.

"Airbnb sichita macheke amtunduwu konse," adatero Elmendorf. "Iyi ndi imodzi mwamakampani otsogola kwambiri padziko lonse lapansi, ndipo mukundiuza kuti sangapange dongosolo loletsa zinthu ngati izi?" Airbnb ikungokana, monga makampani ena aukadaulo, akunena kuti, 'Zili kunja kwa mphamvu zathu.' Akadafuna kuthetsa vutoli akanapezapo kanthu.”

Vuto limapitilira scammer wanga komanso kupitilira Los Angeles. Bungwe la Better Business Bureau lalandira madandaulo pafupifupi 200 okhudza Airbnb kudzera mu fomu yake ya "wotchi yachinyengo" m'zaka zitatu zapitazi, ndipo pafupifupi theka la madandaulo awo anali ndi maakaunti achinyengo, mneneri wa ofesiyo Catherine Hutt anandiuza. Kugwiritsa ntchito maakaunti abodza sikumatanthawuza kukhala woyipa wa ogwiritsa ntchito. Anthu ambiri sasamala kuti amakhala nyumba ya ndani - amangofuna zinthu zotsika mtengo kuposa hotelo. Koma polola ochereza alendo kuti azigwira ntchito mosavuta ndi mayina abodza, Airbnb yakhazikitsa njira yomwe imalola azambanja kuchita bwino.

Nditasankha kuti ndasonkhanitsa umboni wonse womwe ndikufunikira kuti nditsimikizire Airbnb, ndinatumiza uthenga wautali ku ofesi ya atolankhani ya kampaniyo, ndikuwafunsa, mwa zina, momwe angatsimikizire kuti anthu akuimiridwa molondola muakaunti awo, ndi momwe makasitomala ayenera kuchita. ndi milandu yachinyengo.

Pasanathe tsiku limodzi, kampaniyo idandiyankha motere:

Khalidwe lachinyengo, monga kulowetsa chiganizo chimodzi m’malo mwa chinzake, limaphwanya mfundo za m’dera lathu. Tikuchotsa zotsatsa izi patsamba pomwe tikufufuza.

Momwe ndidawululira mwangozi zachinyengo zapadziko lonse la Airbnb

Ndizomwezo. Palibe woyimilira kampaniyo amene adavomerapo kuyankhula za chiwembu chomwe ndavumbulutsa. Palibe amene adayankha mafunso anga okhudza kutsimikizira kwa wolandira. Ponena za kudzipereka kwa kampaniyo kwa anthu omwe adachitidwapo zachinyengo, kampaniyo idangonena kuti "imapereka chithandizo cha maola XNUMX pakusintha kosungirako, komanso kubweza ndalama zonse komanso pang'ono" pazachinyengo kapena kusamvetsetsana. Airbnb mwina sinathe kufotokoza zambiri za njira yake yotsimikizira chifukwa ilibe. Ndinawafunsa mafunso okhudza maakaunti atatu - Annie ndi Chase, Becky ndi Andrew, ndi KIB. Akaunti ya Annie ndi Chase yachotsedwa, ndipo ena awiriwo alibenso zopereka, zomwe zikutanthauza kuti chifukwa cha momwe mauthenga a Airbnb amagwirira ntchito, sindingathe kuwatumizira mafunso. Mwa maakaunti ena asanu ndi limodzi omwe ndidawalumikiza ndi dongosololi, asanu akugwirabe ntchito. Kelsey ndi Jean okha ndi omwe adasowa pamalopo.

Ngakhale mapulani a scammers anga atakhala okhumudwa pang'ono, palibe chitsimikizo kuti sakanangoyamba kugwira ntchito. Dongosololi likugwirabe ntchito. Airbnb yakhazikitsa netiweki ya 7 miliyoni amapereka, yozikidwa pa kukhulupirirana, ndipo imene iri yosavuta kuigwiritsira ntchito molakwa ngati ingafune. Mwina n’zosadabwitsa kuti kampaniyo ingakonde kutengera zochita zambiri kuti athetse chinyengo kusiyana ndi kuyankha mafunso osavuta okhudza kutsimikizira. Airbnb imapanga ndalama kuchokera kwa munthu aliyense amene sanalipidwe.

Kellen Zale, pulofesa wa pa yunivesite ya Houston yemwe amaphunzira za malo ogulitsa nyumba ndi malamulo obwereketsa akanthawi kochepa, adandiuza kuti palibe wandale kapena boma yemwe wapanga mkangano wotero pa Airbnb. Zonsezi zikugwera pa mapewa a akuluakulu a m’deralo, omwe ena a iwo ali otsekeredwa m’njira yoti sangakwanitse kumenya nkhondoyi.

Mu 2015, Airbnb idawononga osachepera $8 miliyoni kukakamiza kuchotsedwa malamulo ku San Francisco, zomwe zinakakamiza kampaniyo kuti ilembetse kwa nthawi yayitali pamalingaliro aliwonse. Lamuloli linadutsabe, zomwe zinapangitsa kuti nyumba ziwonongeke. Koma si mizinda yonse yomwe ili ndi bajeti ya San Francisco. Pamene New Orleans adasintha malamulo ake kubwereketsa kwakanthawi kochepa mu Ogasiti, mzinda wopanda ndalama zambiri unangosiya zokakamiza m'manja mwa Airbnb.

Ndipo tonsefe tiyenera kulimbana ndi zotsatirapo zake. Zale analinso ndi zokumana nazo zosasangalatsa ndi Airbnb zaka zingapo zapitazo. Eni nyumbayo anam'patsa code yolakwika kuti atsegule chitseko cha nyumba yomwe anachita lendi ku Texas, ndipo adayenera kusungitsa chipinda pahotela yodula pamphindi yomaliza. Anati ngakhale kuti Airbnb sanabwezere mtengo wa chipinda cha hotelo, iye sanachoke papulatifomu. Amasangalala ndi “maubwino okhala ngati m’deralo kwa mausiku angapo.”

Anthu ena omwe ndalankhula nawo nawonso ali ndi chidziwitso chofananira. Amadziwa kuti akusewera motetezeka pogwiritsa ntchito zoyambira zobwereketsa kwakanthawi kochepa, koma alibe njira ina. Patterson adati atha kusintha kugwiritsa ntchito vrbo, koma Lasota akuyeserabe kumukakamiza kuti athetse ndemanga yake kuti abwezere. Garrido adati, nayenso, amakhalabe wokhulupirika ku Airbnb.

"Ndikadakhala ndi chosankha, sindikanagwiritsanso ntchito Airbnb," adandiuza. “Ndakhumudwa kwambiri ndi chinyengo chimenechi.” Koma panopa ndikudziwa kuti ngati ndikufuna kuyenda, ndilibe njira ina.”

Nditakhala mwezi wathunthu ndikufufuza zolemba za anthu onse, kusanthula pa intaneti kuti ndidziwe zambiri, kuyimbira foni ku Airbnb mosalekeza, komanso kukangana ndi munthu wodzitcha kuti Patrick, sindinganene kuti ndisiya papulatifomu. Dongosolo losavuta kugwiritsa ntchito la Airbnb likadali lotsika mtengo kuposa kukhala m'mahotela.

Kupatula apo, sindinasiyire ndemanga ya Becky ndi Andrew.

Source: www.habr.com

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