Nkhaniyi idakonzedwa ndi akonzi a webusayiti ya Video+Conference.
Chithunzi: Wailesi Yathu
Mu 2019, kwa nthawi yoyamba, kampani yaku Russia idawonekera mu lipoti lowunikira la Gartner pakulankhulana kwamavidiyo ndi mgwirizano. Kuzunguliridwa ndi Microsoft, Google, Cisco, Huawei ndi zimphona zina zamakampani. Choyamba, tidzakuuzani za lipoti lokha komanso kusintha kwa zaka zisanu zapitazi, ndipo pamapeto pake pali chidule chachidule cha akatswiri a zochitika za momwe zidachitikira.
Chifukwa chiyani amawonekera mu Gartner analytics
Pogula, tonse timasankha kuchokera pa sandbox yomwe timakhalamo. Opanga zisankhoβanthu amene amasankha zogula mβmabungweβalinso chimodzimodzi.
Gartner akupanga imodzi mwama sandbox apamwamba awa. Ichi ndi gwero lodalirika la ma CIO amakampani akuluakulu omwe ali ndi zothandizira zokwanira. Amayang'ana kwambiri mayankho omwe ayesedwa oyenerera, kusunga nthawi ndikugawa gawo laudindo wawo ku bungwe lodziwika bwino, lomwe ndi losavuta.
Zachidziwikire, pali zinthu zina zambiri pamsika, zina ngakhale zimagwiranso ntchito, koma quadrant sichinena chilichonse za iwo. Ndichoncho chifukwa chiyani? Anthu a ku America samasanthula yankho lokhalokha, komanso kudalirika, malire a chitetezo cha ogulitsa, ndi kuthekera kwake kuthandizira ndi kupanga mankhwala ake m'tsogolomu. Ndipo izi ndizofunikira kwambiri kwa makasitomala amabizinesi komanso makasitomala aboma.
Ofufuza a Gartner alandira mafunso ambiri m'zaka zaposachedwa, kuphatikizapo milandu. Mwachiwonekere, uwu ndi mtundu wina wavuto motsutsana ndi chitukuko chofulumira ndi kukonzanso kwa teknoloji, pamene pamwamba sangathenso kuchita, ndipo pansi sakufuna. Ogulitsa atsopano akuthamangira ku Olympus ndipo akufuna njira zamakono, Gartner akusintha niches ndi njira, Olympus okhazikika akuyambanso kudandaula. Pokambirana, mabungwe atsopano amabadwa, komanso mwayi kwa makasitomala ndi ogulitsa. Chifukwa chake, kulowa nawo gawo lazidziwitso kuzungulira maphunzirowa sikuli kopanda tanthauzo.
"Magic Quadrant ndi malo abwino kuyamba kuchita kafukufuku wanu," - Sunny Dami wochokera ku RingCentral.
Kujambula ndi Igor Kiyko, cartoonbank.ru
Kalozera wachidule wowerengera quadrant
Chaka chilichonse, akatswiri amafunsa mafunso ndi ogulitsa ndi makasitomala awo mu niche inayake yaukadaulo. Kwa zaka zambiri za kukhalapo kwa quadrants, aliyense adaphunzira kale kuti ndi chiyani, koma ngati zichitika, tiyeni tikumbukire mfundo zazikulu za kuwonetserako.
Nkhwangwa ziwiri zimapanga munda.
Yoyima: Kutha kuchita - luso lochita.
Chopingasa: Kukwanira kwa masomphenya - kukhulupirika kwa masomphenya.
Mundawu wagawidwa m'magawo anayi: osewera a niche, otsutsa, oyambitsa komanso atsogoleri.
Kufotokozera mwatsatanetsatane njira m'chinenero chosavuta tingawerenge pa kapena Google. Malipoti awa nthawi zambiri amamasuliridwa ndikumasuliridwa m'mafakitale osiyanasiyana.
Kodi Meeting Solutions ndi chiyani
M'mbuyomu panali ma quadrants a Web Conferencing ndi Group Video Systems. Adatulutsidwa komaliza mu 2016, ndipo adasinthidwa mu 2017 ndi gawo lophatikizana la Meeting Solutions quadrant. "Mayankho ogwirizana" amaphatikiza mawu, makanema, kugawana zomwe zili komanso mgwirizano womwewo.
Zomwe zimafunikira kwa omwe adzafunsira pamasinthidwe oyambira:
- Kulumikiza osachepera 50 otenga nawo mbali pamisonkhano (makasitomala) nthawi imodzi, ma webinars ochokera kwa omvera 1000 + kuphatikiza ndi maukonde operekera zinthu kuti atsatire zochitika zazikulu.
- Pankhani ya magwiridwe antchito: macheza, kuwonetsa mawonedwe, kompyuta kapena mapulogalamu, kuyang'anira momwe msonkhano ukuyendera komanso ufulu wa omwe atenga nawo mbali monga kuthekera kolankhula maikolofoni yamunthu chifukwa chakhalidwe loyipa, kusamutsa deta yosungidwa, kutetezedwa kwa mawu achinsinsi, mawu a VoIP ophatikizika. ndi telefoni.
- Kutha kugwira ntchito kuchokera ku ma PC, zida zam'manja, ndi zipinda zochitira misonkhano.
- Analytics pa otenga nawo mbali, kugwiritsa ntchito ntchito zosiyanasiyana ndi zipinda zochitira misonkhano, ziwerengero zama foni, zizindikiro zogwira ntchito bwino (QoS).
- Ndalama zotsimikiziridwa za wogulitsa pachaka kuchokera ku njira zoyankhulirana zomwe zafotokozedwa kapena mautumiki amtambo ndi osachepera $ 15 miliyoni. Osachepera 40% ya ndalama izi ziyenera kubwera kuchokera ku malonda a eni ake.
- Osachepera makasitomala asanu akuluakulu omwe yankho layesedwa. Kafukufukuyu amafunikira makasitomala akuluakulu, osachepera mmodzi pa ntchito 1000+.
Zomwe zikuchitika mumakampani
Gartner akulosera kuti pofika chaka cha 2024, 25% yokha ya misonkhano idzachitikira payekha. Poyerekeza, tsopano ndi 60%. Misonkhano yakutali ikuwoneka kuti ikupezeka paliponse, osati m'zipinda zosankhidwa zokha. Njira yayikulu ikugwira ntchito kulikonse. Chifukwa chake, kuphatikiza ndi zida zilizonse kuchokera kumakampani amakampani kupita ku ma foni amtundu wamunthu kumakhala ndi gawo lofunikira. Lipotilo lilinso ndi mawu osakwana mphindi zisanu: "mwayi wofanana wamitundu yosiyanasiyana ya mathero."
Kawirikawiri, mitu yotchuka kwambiri tsopano (mosasamala kanthu za lipoti la Gartner) ndi, choyamba, zipinda zazing'ono za misonkhano ndi maofesi otseguka. Kwa iwo, msika umasintha njira zamaukadaulo kuti zizigwira ntchito bwino, monga kuchepetsa phokoso komanso kujambula koyenera komanso kujambula zithunzi, komanso kumapanga zinthu zopangira ndalama kuti zikhazikike mwachangu. Kachiwiri, kusintha kosasinthika ndikugwira ntchito ndi mapulogalamu kuchokera kwa ogulitsa osiyanasiyana mkati mwa msonkhano umodzi ndizofunikira kwambiri. Izi zimachedwetsedwa ndi nkhawa zokhudzana ndi chitetezo komanso chidziwitso chapadera cha ogwiritsa ntchito, zomwe amafunsidwa kuti azichita mkati mwadongosolo lawo ndipo akuganiza kuti sangathe kulowa mumsasa wa adani. Koma pansi pa kukakamizidwa kwa msika, chirichonse chikuthetsedwa pang'onopang'ono.
Kuphatikiza pa zofunikira za njira zoyankhulirana ndi kusinthanitsa zomwe zafotokozedwa pamwambapa, zothetsera mgwirizano tsopano zikuphatikizidwa ndi malo ochezera a pa Intaneti, CRM, ndi mapulogalamu oyang'anira polojekiti. Gartner amatcha njirayi kukhala kuphatikizika kwa kulumikizana kolumikizana ndi kosagwirizana.
80% ya ogulitsa mu 2019 quadrant amapereka mtundu wina wa zolembera zamsonkhano. Ogulitsa akulumikiza/kutengera akatswiri ozindikira zilankhulo zachilengedwe kapena amagwirizana ndi Amazon, Google, IBM ndi Microsoft. Chilichonse chanzeru ndi chapamwamba kwambiri: ma chatbots ndi othandizira, kuzindikira ndi kuzindikira kwa omwe akutenga nawo mbali ngakhale akuyandikira chipinda chamsonkhano, kusaka ndikuwonetsa zambiri za iwo, kulembetsa basi. Kuchokera pamawonedwe aukadaulo - kuloza ndi kukonza makamera, kupondereza phokoso linalake, kuzindikira mawu ndi kujambula. Zonsezi zimathandizira komanso zimathandizira kulumikizana kwa anthu ndi dongosolo. Matekinoloje owulutsa kwa anthu ambiri akufunikanso.
Kuchokera pazachuma, Gartner amawona gawo lofunikira lachitsanzo cha freemium pakulengeza mapulogalamu ogwirizana. Zogula ndi umwini zikupangidwa mochulukira kutengera zochitika zenizeni zenizeni. Otsatsa akuphatikiza kale zida zowunikira pazogulitsa mwachisawawa.
Yemwe adakwanitsa kukhala ku Olympus mu 2019
Izi ndi zomwe 2019 zamatsenga quadrant zimawonekera poyambirira.
Magic Quadrant for Meeting Solutions 2019, Gartner
Gartner amagawa ogulitsa momwemo motere:
- Iwo omwe amapanga zida zawo zopangira zipinda zamisonkhano ndi zipinda zochitira misonkhano + amapereka mtambo kapena yankho la misonkhano yakomweko: Avaya, Cisco, Huawei, Lifesize, StarLeaf, Vidyo, ZTE.
- Opereka mayankho ogwirizana popanda mathero awo: BlueJeans, LogMeIn, Pexip, PGi, TrueConf, Zoom.
- Othandizira ntchito zamabizinesi - Adobe, Google, Microsoft.
Bungweli limatchulanso ogulitsa ena akuluakulu omwe akugwira ntchito bwino pamsika ndipo ali ndi chikoka champhamvu pa izo, koma samaganiziridwa mu lipoti ili. Creston, Logitech, Poly amapereka zinthu zina zothandiza pamisonkhano, koma osati zonse. Ogwira ntchito zingapo BT, Verizon ndi West (tsopano Intercall) amayang'ana kwambiri misonkhano yamawu ndikugulitsa ntchito zawo kwa iwo omwe amapereka mayankho amisonkhano.
Dynamics 2015-2019
Zithunzi zomwe zili pansipa zikuwonetsa kusintha kwa ma chart a Gartner pazaka zisanu zapitazi 2015-2019. Choyamba, tidzasonyeza ogulitsa okhazikika, komanso omwe apambana kwambiri kapena posachedwapa abwera kwa akatswiri. Mzere womwe uli kumanja umatchula osewera amsika omwe alephera kwakanthawi kapena kulephera.
Kusintha kwa ma chart a Gartner Magic Quadrant: Web Conferencing 2015-2016 ndi Meeting Solutions 2017-2019, Chiyembekezo cha Gawo 1
Microsoft ndi Cisco anali ndi alendo pamunda. LogMeIn ikukula mwachangu, itagonjetsa madera atatu pazaka zisanu izi, ndikutembenuka kuchoka pa niche player kukhala mtsogoleri. Mu 2016, kampaniyi idagula mmodzi wa atsogoleri a quadrant, Citrix, ndi mzere wake wa mankhwala a GoTo, omwe GoToMeeting inali yotchuka kwambiri. Patatha chaka chimodzi, LogMeIn idatenga Jive Communications ndipo yatsala pang'ono kupezanso malo akale a Citrix mu quadrant. Gartner amawona momwe wogulitsa amayang'ana pazabwino komanso kusavuta kwazinthu zake, komanso kuyang'ana kwake pakuphatikizana ndi mayankho a chipani chachitatu omwe amakulitsa zokolola. Makasitomala amayamika ntchito ya LogMeIn, kudalirika, komanso kuyankha.
Wogulitsa ndalama waku China-America wokondedwa Zoom, wokhazikitsidwa ndi wakale wa Cisco Webex, yemwe anali ndi IPO chaka chino, nawonso akukula mwachangu. Kuphatikiza apo, ikukula kwambiri kumanja kwa LogMeIn pamlingo wa "integrity of vision", kukhala mtsogoleri pakati pa oyambitsa. Tidasindikiza za iye mu October.
Mu 2016, Skype for Business inali pachimake chakumanja kwa graph, ndiye Microsoft idayamba kupanga Magulu, ndipo tsopano ikukwera pang'onopang'ono "kutheka" ndi chinthu chatsopano. Kwenikweni, udindo wa Microsoft mu quadrant sunasinthe pazaka zapitazi za 5, komanso udindo wa mtsogoleri wodziwika Cisco.
Google sinasiye malo otsutsa kwa zaka zambiri. Lipoti laposachedwa likuwonetsa kuti Gartner amawona kuti Hangouts Meet ndi gawo la gulu la G Suite. Monga gawo lazogulitsa muofesiyi, Meet simatukuka paokha, sigwirizana ndi zosowa zamafakitale osiyanasiyana, sigwirizana bwino ndi mayankho a chipani chachitatu komanso malo ochitira misonkhano yamakanema amtundu wa hardware, chifukwa chake sangatenge utsogoleri.
Avaya ndi TrueConf yaku Russia adawonekera mu lipotilo chifukwa mchaka chatha adadutsa malire ofunikira a $ 15 miliyoni pakugulitsa mayankho ogwirizana. Wina watsopano, Pexip, adagula matekinoloje a Videxio, adakweza malonda awo ndi chithandizo chawo, kuwonetsetsa kuti zikugwirizana ndi mayankho a msonkhano wa kanema kuchokera ku Microsoft ndi Google, ndipo nthawi yomweyo adapezeka kuti ali m'dera la akatswiri.
β Enghouse Systems sanachite bwino chinyengo chotere. Adagula Vidyo kumapeto kwa zaka zake zaukadaulo wotsimikizika ndipo adasamukira kumasewera a niche. Malinga ndi Gartner, Vidyo tsopano ikupereka kutsika kotsimikizika kwa yankho la SaaS kuposa mavenda ambiri mu quadrant iyi. Ndipo kuchokera pamalingaliro akubweretsa matekinoloje atsopano apamwamba ogwirizana, panthawi yogula ndinali kale ndikugwira ntchito.
Chithunzi chomwe chili pansipa chikuwonetsa kuwonongeka kwa maudindo komanso kutha kwa mavenda ena kuchokera kudera la Gartner.
Kusintha kwa ma chart a Gartner Magic Quadrant: Web Conferencing 2015-2016 ndi Meeting Solutions 2017-2019, Gawo 2 lopanda chiyembekezo.
Njira yodziwika kwambiri yosiyana ndi Adobe. Mu 2017, idachoka kwa atsogoleri kupita kwa opikisana, ndipo mpaka pano wogulitsa sanathe kubwezeretsanso maudindo otsala, omwe adakhala nthawi yomweyo ndi Zoom ndi Microsoft. Makasitomala a Adobe ndiye "adawonetsa nkhawa" pakuyenda kwatsopano kwa ogulitsa. Gartner adawona kusankhidwa kwakung'ono kwa malayisensi ndi kulembetsa kwamakasitomala poyerekeza ndi omwe akupikisana nawo, komanso kusowa kwa maubale ndi mayanjano ndi zinthu zina zogwirira ntchito.
PGi ili ndi njira yofananira. Kampaniyo idayang'ana kwambiri pamisonkhano yamawu komanso kumveka bwino, kupereka zinthu zake kwa makasitomala molumikizana ndi mapulogalamu ochokera ku Cisco ndi Microsoft. Omalizawo adayamba kupanga mayankho awo amawu kuti awononge bizinesi ya PGi, ndipo makasitomala, ndithudi, amakonda mitundu yamphamvu kwambiri. Pafupifupi chitsanzo chomwecho, West adasiya phunziroli chifukwa sichinathe kugonjetsa malire ochepa a ndalama kuchokera ku mayankho ake popanda kuganizira kugulitsanso zinthu za anthu ena.
Odziwika bwino opanga mayankho a Hardware Polycom anali mtsogoleri mu Gulu la Video Systems quadrant, koma, ataphonya kukwera kwa mapulogalamu a msonkhano wamavidiyo, adalowa mu Meeting Solutions kamodzi kokha mu 2017 ngati mpikisano, pambuyo pake adatengedwa ndi Plantronics (tsopano pamodzi. iwo ndi Poly).
Yankho la bolodi la maphunziro mopambanitsa silikukhutiritsanso ngakhale njira za niche. Arkadin idatsitsidwa chaka chino chifukwa cha kusintha kwa mbiri komwe Gartner sanayenerenso kuphatikizidwa mu lipotilo. Zambiri zopindulitsa ndi zodetsa nkhawa zokhudzana ndi wopereka aliyense zikufotokozedwa mu lipotilo, ndi ulalo kumapeto.
Momwe mungakafike kumeneko. Blitz kuchokera ku TrueConf
Zachidziwikire, Gartner sadzakufunafunani m'magalasi ndi malo ogwirira ntchito limodzi, chifukwa sakunena kuti ali ndi kusanthula kwathunthu kwazinthu zonse zachitukuko. Tidafunsa Director of TrueConf Development Wotchedwa Dmitry Odintsov Nenani mwachidule momwe kampaniyo idafikira pamlingo.
Dmitry, kodi munalipirapo kalikonse kuti mulowe muyeso?
- Osati khobiri. Mwambiri, Gartner amawopa kwambiri malingaliro aliwonse ogwirizana pakati pa kafukufuku wake ndi ntchito zamalonda. Iwo amakhala ndi ombudsman wapadera amene amayang'anira izi. Panali milandu zaka zingapo zapitazo, pamene wogulitsa wina, yemwe adagwa kuchokera ku quadrant, adayesa kudzudzula Gartner chifukwa chakuti opikisana nawo adatsalira chifukwa anali makasitomala ake amalonda. Koma kampaniyi inataya milandu yonse.
Kodi mwakhala mukuchita zosokoneza kwa nthawi yayitali bwanji?
- Sitinayesepo kulowa mu quadrant ndipo, kawirikawiri, timachita ntchito yofanana ndi mabungwe onse owunika. Mwachindunji, takhala tikulankhula mwachidule ndi Gartner miyezi isanu ndi umodzi iliyonse kwa zaka zoposa 7, koma tinalandira mwayi wochita nawo kafukufuku wokhudzana ndi quadrant chaka chatha. Nthawi yoyamba yomwe tinalibe ndalama zokwanira, chaka chino malo athu a msika ku Russia ndi padziko lapansi alimbikitsidwa kwambiri, kotero palibenso mavuto.
Kodi ndondomekoyi ndi yotani? Kodi kulinganiza koyera kumeneku, monga openda kuyimba foni kozizira, kapena kumayendetsedwa mwanjira ina ndikupezeka kwa aliyense?
- Mumangofunika kuuza akatswiri omwe ali ndi udindo pamutu womwe wasankhidwa nthawi zonse. M'malo ochitira msonkhano wamavidiyo, pali mabungwe pafupifupi 10 okha omwe akukhudzidwa ndi analytics, pafupifupi onse ku US ndi awiri okha ku UK. Izi zimagwira ntchito pamisonkhano yamavidiyo pafupifupi 20 pachaka, yomwe imafunikira kukonzekera komanso luso loyambira la Powerpoint. Bungwe lirilonse liri ndi njira yake yolembera zokambirana ndi akatswiri oyenerera; malangizo onse amasonyezedwa pamasamba awo. Amakupatsani mphindi 40-60 ndikufunsa mafunso ambiri, kotero muyenera kukonzekera.
Mwina ndi molawirira kwambiri kufunsa tsopano, koma mwina pali kale zotsatira. Kodi anthu omwe angakhale makasitomala adakulumikizani? Kapena kodi chithunzichi chimagwira ntchito popanda ziyembekezo ndi kuwunika kwapadera?
- Ndikuwona izi ngati njira yolimbikitsira, mtundu wazinthu zodziwika bwino komanso kulumikizana. Mu bizinesi, amagwira ntchito pa nthawi yoyenera komanso pamalo oyenera. Ndikochedwa kwambiri kuti tiganizire, koma anyamata ochokera ku dipatimenti yogulitsa malonda akuwoneka okondwa ...
Lipoti lathunthu la 2019 Gartner Magic Quadrant for Meeting Solutions litha kutsitsidwa kuchokera patsamba la omwe akuchita nawo kafukufuku, mwachitsanzo. .
(1) Kafukufukuyu adachitika pa intaneti kuyambira Marichi mpaka Epulo 2019. Ogwira ntchito 7261 azaka 18 mpaka 74 adafunsidwa. Onse amagwira ntchito m'mabungwe omwe ali ndi antchito 100 kapena kupitilira apo ku United States, Europe ndi mayiko aku Asia-Pacific ndipo amagwiritsa ntchito ukadaulo pantchito. Magawo ndi zolemera za zaka, jenda, chigawo ndi ndalama zinagwiritsidwa ntchito, kotero zotsatira zikuyimira anthu ogwira ntchito m'dzikoli. (Gartner)
Source: www.habr.com