{"id":104435,"date":"2022-06-17T09:37:11","date_gmt":"2022-06-17T07:37:12","guid":{"rendered":"https:\/\/prohoster.info\/blog\/novosti-interneta\/kompaniya-grafana-otkryla-kod-sistemy-reagirovaniya-na-inczidenty-oncall"},"modified":"2022-06-17T09:37:11","modified_gmt":"2022-06-17T07:37:12","slug":"kompaniya-grafana-otkryla-kod-sistemy-reagirovaniya-na-inczidenty-oncall","status":"publish","type":"post","link":"https:\/\/prohoster.info\/pl\/blog\/news\/kompaniya-grafana-otkryla-kod-sistemy-reagirovaniya-na-inczidenty-oncall","title":{"rendered":"Firma Grafana otworzy\u0142a kod systemu reagowania na incydenty OnCall","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Firma Grafana Labs, rozwijaj\u0105ca platform\u0119 wizualizacji danych Grafana oraz system monitorowania Prometheus, og\u0142osi\u0142a otwarcie kodu \u017ar\u00f3d\u0142owego systemu reagowania na incydenty OnCall, kt\u00f3ry ma na celu zapewnienie wsp\u00f3\u0142pracy zespo\u0142\u00f3w w zakresie rozwi\u0105zywania i analizy incydent\u00f3w. OnCall wcze\u015bniej by\u0142 dostarczany w formie produktu w\u0142asno\u015bciowego i zosta\u0142 nabyty przez Grafana w procesie przej\u0119cia firmy Amixr Inc. w zesz\u0142ym roku. Kod projektu napisany jest w j\u0119zyku Python i jest udost\u0119pniony na licencji AGPLv3. <\/p>\n

System umo\u017cliwia gromadzenie informacji o anomaliach i wydarzeniach z r\u00f3\u017cnych system\u00f3w monitorowania, a nast\u0119pnie automatyczne grupowanie danych, kierowanie powiadomie\u0144 do odpowiednich zespo\u0142\u00f3w oraz \u015bledzenie stanu rozwi\u0105zania problem\u00f3w. Obs\u0142uguje integracj\u0119 z systemami monitorowania Grafana, Prometheus, AlertManager i Zabbix. Z informacji uzyskanych od system\u00f3w monitoruj\u0105cych odfiltrowywane s\u0105 drugorz\u0119dne i ma\u0142o znacz\u0105ce zdarzenia, agregowane s\u0105 duplikaty i wy\u0142\u0105czane problemy, kt\u00f3re mog\u0105 by\u0107 rozwi\u0105zane bez udzia\u0142u ludzi. <\/p>\n

Oczyszczone z niepotrzebnego szumu informacyjnego istotne zdarzenia trafiaj\u0105 do podsystemu wysy\u0142ania powiadomie\u0144, kt\u00f3ry wskazuje pracownik\u00f3w odpowiedzialnych za rozwi\u0105zania wykrytych kategorii problem\u00f3w oraz wysy\u0142a powiadomienia z uwzgl\u0119dnieniem ich harmonogramu pracy i poziomu zaj\u0119to\u015bci (oceniane s\u0105 dane z kalendarza). Obs\u0142ugiwane jest rotowanie przypisania incydent\u00f3w pomi\u0119dzy r\u00f3\u017cnymi pracownikami oraz eskalacja szczeg\u00f3lnie wa\u017cnych lub nierozwi\u0105zanych problem\u00f3w do innych cz\u0142onk\u00f3w zespo\u0142u lub pracownik\u00f3w wy\u017cszych szczebli.

\"Firma<\/center> <\/p>\n

W zale\u017cno\u015bci od stopnia wa\u017cno\u015bci incydentu, powiadomienia mog\u0105 by\u0107 wysy\u0142ane za po\u015brednictwem po\u0142\u0105cze\u0144 telefonicznych, SMS-\u00f3w, wiadomo\u015bci e-mail, tworzenia wydarze\u0144 w kalendarzu, a tak\u017ce w komunikatorach Slack i Telegram. W Slacku mog\u0105 by\u0107 automatycznie tworzone kana\u0142y do dyskusji na temat rozwi\u0105zywania incydent\u00f3w, do kt\u00f3rych automatycznie do\u0142\u0105czaj\u0105 zar\u00f3wno pojedynczy pracownicy, jak i ca\u0142e zespo\u0142y. <\/p>\n

System oferuje elastyczne mo\u017cliwo\u015bci rozszerzania i konfiguracji (na przyk\u0142ad, mo\u017cna dostosowa\u0107 grupowanie i routowanie zdarze\u0144, okre\u015bli\u0107 zasady i kana\u0142y dostarczania powiadomie\u0144 wed\u0142ug w\u0142asnych preferencji). Dla integracji z systemami zewn\u0119trznymi udost\u0119pniane jest API oraz wsparcie dla Terraform. Zarz\u0105dzanie prac\u0105 odbywa si\u0119 za pomoc\u0105 interfejsu webowego.

\"Firma<\/center>
\n
\u0179r\u00f3d\u0142o: opennet.ru<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u044f Grafana Labs, \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0449\u0430\u044f \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0443 \u0432\u0438\u0437\u0443\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0430\u043d\u043d\u044b\u0445 Grafana \u0438 \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u043c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433\u0430 Prometheus, \u043e\u0431\u044a\u044f\u0432\u0438\u043b\u0430 \u043e\u0431 \u043e\u0442\u043a\u0440\u044b\u0442\u0438\u0438 \u0438\u0441\u0445\u043e\u0434\u043d\u044b\u0445 \u0442\u0435\u043a\u0441\u0442\u043e\u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0440\u0435\u0430\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043d\u0430 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b OnCall, \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u043e\u0439 \u0434\u043b\u044f \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f \u0441\u043e\u0432\u043c\u0435\u0441\u0442\u043d\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u044b \u043a\u043e\u043c\u0430\u043d\u0434 \u043f\u043e \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044e \u0438 \u0440\u0430\u0437\u0431\u043e\u0440\u0443 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432. OnCall \u0440\u0430\u043d\u0435\u0435 \u043f\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u043b\u0441\u044f \u0432 \u0444\u043e\u0440\u043c\u0435 \u043f\u0440\u043e\u043f\u0440\u0438\u0435\u0442\u0430\u0440\u043d\u043e\u0433\u043e \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0430 \u0438 \u0431\u044b\u043b \u043f\u0440\u0438\u043e\u0431\u0440\u0435\u0442\u0451\u043d Grafana \u0432 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0435 \u043f\u043e\u0433\u043b\u043e\u0449\u0435\u043d\u0438\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 Amixr Inc. \u0432 \u043f\u0440\u043e\u0448\u043b\u043e\u043c \u0433\u043e\u0434\u0443. \u041a\u043e\u0434 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 […]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":104436,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-104435","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n","aioseo_head_json":{"title":"\ud83e\udd47 Firma Grafana otworzy\u0142a kod systemu reagowania na incydenty OnCall | ProHoster","description":"Firma Grafana Labs, rozwijaj\u0105ca platform\u0119 wizualizacji danych Grafana i system monitorowania Prometheus, og\u0142osi\u0142a otwarcie kodu \u017ar\u00f3d\u0142owego systemu reagowania na incydenty OnCall, przeznaczonego 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