{"id":153384,"date":"2026-01-05T15:14:50","date_gmt":"2026-01-05T13:14:50","guid":{"rendered":"https:\/\/prohoster.info\/?page_id=153384"},"modified":"2026-10-05T17:34:50","modified_gmt":"2026-10-05T15:34:50","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/prohoster.info\/pt\/kompaniya\/privacy-policy","title":{"rendered":"Pol\u00edtica de privacidade"},"content":{"rendered":"<div class=\"wp-block-cover\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"738\" class=\"wp-block-cover__image-background wp-image-153385 size-full\" alt=\"Pol\u00edtica de Privacidade\" src=\"https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police.webp 1920w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-300x115.webp 300w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-1024x394.webp 1024w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-768x295.webp 768w, https:\/\/prohoster.info\/wp-content\/uploads\/2026\/01\/privacy-police-1536x590.webp 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-large-font-size wp-elements-1\">Pol\u00edtica de privacidade<\/h1>\n<\/div><\/div>\n\n\n\n<div class=\"container\"> \n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:36px\">Pol\u00edtica de privacidade<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Atual <strong>Pol\u00edtica de privacidade<\/strong> (doravante denominado \"Pol\u00edtica\") descreve a ordem de coleta, uso, armazenamento e prote\u00e7\u00e3o de dados pessoais dos usu\u00e1rios do site prohoster.info (doravante denominado \"Site\"), bem como dos clientes dos servi\u00e7os prestados pela empresa <strong>IT WEB LTD<\/strong> (Reg. No. 2088463, Endere\u00e7o registrado: Intershore Chambers, Road Town, Tortola, P.O. Box 4342, Ilhas Virgens Brit\u00e2nicas), operando sob a marca comercial <strong>ProHoster<\/strong> (Endere\u00e7o de opera\u00e7\u00f5es: Tulpenstraat 6, Meppel, Pa\u00edses Baixos) (a seguir denominado \u00abEmpresa\u00bb, \u00abN\u00f3s\u00bb).<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Importante:<\/strong> Ao usar o Site e os servi\u00e7os da Empresa, voc\u00ea confirma sua concord\u00e2ncia com os termos desta Pol\u00edtica.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">1. Disposi\u00e7\u00f5es gerais<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.1. A ProHoster respeita o direito dos usu\u00e1rios \u00e0 privacidade e se compromete a proteger os dados pessoais de acordo com:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>o Regulamento Geral sobre a Prote\u00e7\u00e3o de Dados da UE <strong>(GDPR)<\/strong>;<\/li>\n\n\n\n<li>legisla\u00e7\u00e3o nacional aplic\u00e1vel;<\/li>\n\n\n\n<li>princ\u00edpios de legalidade, transpar\u00eancia e minimiza\u00e7\u00e3o de dados.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.2. Esta pol\u00edtica se aplica a todos os dados pessoais que coletamos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>atrav\u00e9s do site;<\/li>\n\n\n\n<li>atrav\u00e9s do painel do cliente;<\/li>\n\n\n\n<li>ao solicitar servi\u00e7os;<\/li>\n\n\n\n<li>ao entrar em contato com o suporte;<\/li>\n\n\n\n<li>ao usar servi\u00e7os de faturamento e t\u00e9cnicos.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Quais dados coletamos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Podemos coletar as seguintes categorias de dados:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.1. Dados pessoais<\/h3>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>nome e sobrenome;<\/li>\n\n\n\n<li>endere\u00e7o de e-mail;<\/li>\n\n\n\n<li>n\u00famero de telefone;<\/li>\n\n\n\n<li>pa\u00eds e cidade de resid\u00eancia;<\/li>\n\n\n\n<li>dados da conta do cliente.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.2. Dados t\u00e9cnicos<\/h3>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>Informa\u00e7\u00f5es sobre o navegador, dispositivo e sistema operacional.<\/li>\n\n\n\n<li>Arquivos <strong>cookie<\/strong>.<\/li>\n\n\n\n<li>Registros de servidor (data e hora de acesso).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.3. Dados de pagamento e faturamento<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>informa\u00e7\u00f5es sobre pagamentos e transa\u00e7\u00f5es;<\/li>\n\n\n\n<li>hist\u00f3rico de pedidos e servi\u00e7os;<\/li>\n\n\n\n<li>identificadores de sistemas de pagamento.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>A ProHoster n\u00e3o armazena dados completos de cart\u00f5es de cr\u00e9dito. Os pagamentos s\u00e3o processados por provedores de pagamento terceirizados.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.4. Dados de suporte<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>contatos no sistema de tickets;<\/li>\n\n\n\n<li>correspond\u00eancia com o suporte;<\/li>\n\n\n\n<li>informa\u00e7\u00f5es t\u00e9cnicas fornecidas pelo usu\u00e1rio para resolu\u00e7\u00e3o de problemas.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"no-logs\" class=\"wp-block-heading\"><strong>2.5. Processamento de dados ao usar a ProHoster VPN (Pol\u00edtica de No-Logs)<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-2b8811d1 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Ao fornecer servi\u00e7os VPN, a empresa <strong>IT WEB LTD<\/strong> se compromete estritamente com a pol\u00edtica de No-Logs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00f3s <strong>n\u00e3o registramos e n\u00e3o armazenamos<\/strong> o hist\u00f3rico de sites visitados, o tr\u00e1fego transmitido ou recebido, os destinos de consultas DNS e os endere\u00e7os IP designados ao usu\u00e1rio durante a sess\u00e3o VPN.<\/li>\n\n\n\n<li>N\u00f3s <strong>n\u00e3o armazenamos<\/strong> marcas de tempo das sess\u00f5es de conex\u00e3o (Timestamp) e o endere\u00e7o IP de origem do cliente.<\/li>\n\n\n\n<li>Todo o processamento de tr\u00e1fego de rede ocorre na mem\u00f3ria RAM dos n\u00f3s, sem grava\u00e7\u00e3o em dispositivos f\u00edsicos.<\/li>\n\n\n\n<li>A coleta de dados pessoais (e-mail, informa\u00e7\u00f5es de pagamento) \u00e9 realizada exclusivamente para o registro de conta e faturamento, conforme o item 2.1 desta Pol\u00edtica.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. Objetivos do processamento de dados<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Os dados coletados s\u00e3o utilizados para garantir o funcionamento est\u00e1vel dos servi\u00e7os:<\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>fornecimento e administra\u00e7\u00e3o <a href=\"https:\/\/prohoster.info\/pt\/hosting\/\" title=\"\">de servi\u00e7os de hospedagem<\/a>;<\/li>\n\n\n\n<li>cria\u00e7\u00e3o e gerenciamento da conta do cliente;<\/li>\n\n\n\n<li>processamento de pagamentos e emiss\u00e3o de faturas;<\/li>\n\n\n\n<li>suporte t\u00e9cnico e manuten\u00e7\u00e3o;<\/li>\n\n\n\n<li>garantia de seguran\u00e7a e preven\u00e7\u00e3o de fraudes;<\/li>\n\n\n\n<li>cumprimento de obriga\u00e7\u00f5es legais;<\/li>\n\n\n\n<li>melhoria da qualidade do servi\u00e7o e da experi\u00eancia do usu\u00e1rio;<\/li>\n\n\n\n<li>informa\u00e7\u00e3o sobre mudan\u00e7as e notifica\u00e7\u00f5es importantes.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"cookie\" class=\"wp-block-heading\">4. Cookies e tecnologias semelhantes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nosso site utiliza <strong>cookies<\/strong> e tecnologias semelhantes para funcionamento correto e melhoria da funcionalidade.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.1. Tipos de cookies<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Podemos usar:<\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li><strong>cookies obrigat\u00f3rios<\/strong> \u2014 necess\u00e1rios para o funcionamento do site e da \u00e1rea do cliente;<\/li>\n\n\n\n<li><strong>cookies funcionais<\/strong> \u2014 que mant\u00eam as configura\u00e7\u00f5es do usu\u00e1rio;<\/li>\n\n\n\n<li><strong>cookies anal\u00edticos<\/strong> \u2014 que ajudam a analisar o uso do site (de forma an\u00f4nima).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.2. Gerenciamento de cookies<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O usu\u00e1rio pode restringir ou desativar <strong>cookies<\/strong> nas configura\u00e7\u00f5es do navegador. No entanto, isso pode afetar o funcionamento correto do site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para o funcionamento adequado do site, utilizamos servi\u00e7os de terceiros que podem colocar arquivos de cookie em seu dispositivo. Esses servi\u00e7os incluem:<br>\u25cf <strong>Google<\/strong> (Analytics, Tag Manager)<br>\u25cf <strong>Meta<\/strong> (Facebook Pixel)<br>\u25cf <strong>LinkedIn<\/strong> (Insight Tag)<br>Esses arquivos <strong>cookie<\/strong> nos ajudam a monitorar o desempenho e melhorar a segmenta\u00e7\u00e3o dos usu\u00e1rios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mais informa\u00e7\u00f5es sobre os arquivos <strong>cookies<\/strong> podem ser lidas em: <a href=\"http:\/\/en.wikipedia.org\/wiki\/HTTP_cookie\" rel=\"nofollow\" title=\"\">http:\/\/en.wikipedia.org\/wiki\/HTTP_cookie<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Transfer\u00eancia de dados a terceiros<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Empresa <strong>n\u00e3o vende<\/strong> dados pessoais a terceiros. A transfer\u00eancia \u00e9 poss\u00edvel apenas nas seguintes situa\u00e7\u00f5es:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Sistemas de pagamento<\/strong> \u2014 para processar transa\u00e7\u00f5es.<\/li>\n\n\n\n<li><strong>Parceiros t\u00e9cnicos<\/strong> \u2014 exclusivamente para garantir o funcionamento da hospedagem.<\/li>\n\n\n\n<li><strong>\u00d3rg\u00e3os governamentais<\/strong> \u2014 de acordo com os requisitos legais.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Todas as partes terceiras comprometem-se a respeitar os requisitos de confidencialidade e prote\u00e7\u00e3o de dados.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Armazenamento e prote\u00e7\u00e3o de dados<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.1. Aplicamos medidas t\u00e9cnicas e organizacionais de prote\u00e7\u00e3o, incluindo:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>criptografia;<\/li>\n\n\n\n<li>controle de acesso;<\/li>\n\n\n\n<li>monitoramento de seguran\u00e7a;<\/li>\n\n\n\n<li>restri\u00e7\u00e3o de acesso a dados.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.2. Perspectivas de armazenamento de dados:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li><strong>dados da conta<\/strong> \u2014 enquanto a conta estiver ativa;<\/li>\n\n\n\n<li><strong>dados de cobran\u00e7a<\/strong> \u2014 de acordo com os requisitos legais;<\/li>\n\n\n\n<li><strong>logs t\u00e9cnicos<\/strong> \u2014 por um per\u00edodo limitado, necess\u00e1rio para a seguran\u00e7a.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Direitos do usu\u00e1rio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Voc\u00ea tem o total direito:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list no_marker disc\">\n<li>solicitar acesso aos seus dados ou a sua exclus\u00e3o;<\/li>\n\n\n\n<li>revogar o consentimento para o processamento;<\/li>\n\n\n\n<li>corrigir imprecis\u00f5es nas informa\u00e7\u00f5es pessoais.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Para exercer esses direitos, entre em contato com nosso <strong><a href=\"https:\/\/billing.prohoster.info\/submitticket.php?step=2&amp;deptid=1&amp;language=english\" rel=\"nofollow\" title=\"\">suporte t\u00e9cnico<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Responsabilidade do usu\u00e1rio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Voc\u00ea se compromete a fornecer informa\u00e7\u00f5es precisas e assegurar a prote\u00e7\u00e3o das senhas de sua conta.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Altera\u00e7\u00f5es na Pol\u00edtica de Privacidade<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reservamo-nos o direito de modificar esta Pol\u00edtica. A vers\u00e3o atual est\u00e1 sempre dispon\u00edvel no site <a href=\"https:\/\/prohoster.info\/pt\/kompaniya\/privacy-policy\/\" title=\"\">ProHoster<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Informa\u00e7\u00f5es de contato<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para quest\u00f5es sobre o processamento de dados pessoais, entre em contato:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Site:<\/strong> <a href=\"https:\/\/prohoster.info\/pt\/\" title=\"https:\/\/prohoster.info\">https:\/\/prohoster.info<\/a><br><strong>Painel do cliente:<\/strong> <a rel=\"nofollow\" href=\"https:\/\/billing.prohoster.info\" title=\"https:\/\/billing.prohoster.info\">https:\/\/billing.prohoster.info<\/a><br><strong>E-mail:<\/strong> support@prohoster.info<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nome da Marca:<\/strong> ProHoster<br><strong>Endere\u00e7o das Opera\u00e7\u00f5es:<\/strong> Tulpenstraat 6, Meppel, Pa\u00edses Baixos<br><strong>Entidade Legal:<\/strong> IT WEB LTD<br><strong>N\u00famero de Registro:<\/strong> 2088463<br><strong>Endere\u00e7o Registrado:<\/strong> Intershore Chambers, Road Town, Tortola, P.O. Box 4342, Ilhas Virgens Brit\u00e2nicas<\/p>\n\n\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 \u041d\u0430\u0441\u0442\u043e\u044f\u0449\u0430\u044f \u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u043a\u043e\u043d\u0444\u0438\u0434\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438 (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430\u00bb) \u043e\u043f\u0438\u0441\u044b\u0432\u0430\u0435\u0442 \u043f\u043e\u0440\u044f\u0434\u043e\u043a \u0441\u0431\u043e\u0440\u0430, \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f, \u0445\u0440\u0430\u043d\u0435\u043d\u0438\u044f \u0438 \u0437\u0430\u0449\u0438\u0442\u044b \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u0441\u0430\u0439\u0442\u0430 prohoster.info (\u0434\u0430\u043b\u0435\u0435 \u2014 \u00ab\u0421\u0430\u0439\u0442\u00bb), \u0430 \u0442\u0430\u043a\u0436\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0443\u0441\u043b\u0443\u0433, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u043c\u044b\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 IT WEB LTD (Reg. No. 2088463, Registered address: Intershore Chambers, Road Town, Tortola, P.O. 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