{"id":172750,"date":"2026-05-19T18:24:31","date_gmt":"2026-05-19T16:24:32","guid":{"rendered":"https:\/\/prohoster.info\/blog\/novosti-interneta\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij"},"modified":"2026-05-19T18:24:31","modified_gmt":"2026-05-19T16:24:32","slug":"incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","status":"publish","type":"post","link":"https:\/\/prohoster.info\/pt\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","title":{"rendered":"IncidentRelay \u2014 sistema aberto para organiza\u00e7\u00e3o de plant\u00f5es e roteamento de notifica\u00e7\u00f5es.","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Foi publicado o projeto IncidentRelay, que desenvolve um sistema aberto para a organiza\u00e7\u00e3o de plant\u00f5es, roteamento de notifica\u00e7\u00f5es e acompanhamento de incidentes, execut\u00e1vel em um servidor pr\u00f3prio (self-hosted). O projeto \u00e9 voltado para SRE, DevOps e equipes de infraestrutura, que precisam de uma alternativa local para servi\u00e7os SaaS de gerenciamento de plant\u00f5es (on-call management), aplica\u00e7\u00e3o de pol\u00edticas de escalonamento e resposta a incidentes. O c\u00f3digo do projeto \u00e9 escrito em Python e distribu\u00eddo sob a licen\u00e7a MIT. <\/p>\n

O IncidentRelay recebe eventos de sistemas de monitoramento, os mapeia com regras de roteamento e entrega notifica\u00e7\u00f5es aos plantonistas ou equipes respons\u00e1veis. O sistema implementa escalas de plant\u00f5es, rota\u00e7\u00f5es, sobreposi\u00e7\u00f5es de turnos, confirma\u00e7\u00e3o de recebimento de incidente, transi\u00e7\u00e3o de incidente para resolved, lembretes, escalonamentos e silenciamentos para suprimir acionamentos conhecidos ou programados. <\/p>\n

Suporta a recep\u00e7\u00e3o de eventos do Prometheus Alertmanager, Zabbix e webhooks arbitr\u00e1rios. Para o envio de notifica\u00e7\u00f5es, est\u00e3o dispon\u00edveis canais como Mattermost, Telegram, email, webhook e provedores de voz. No Mattermost e Telegram, as notifica\u00e7\u00f5es podem conter a\u00e7\u00f5es para confirma\u00e7\u00e3o e resolu\u00e7\u00e3o do problema, permitindo o tratamento do incidente sem precisar acessar uma interface separada. <\/p>\n

O IncidentRelay prev\u00ea um modelo de separa\u00e7\u00e3o de acesso por grupos e equipes. Isso permite restringir a visibilidade de escalas, rotas, canais de notifica\u00e7\u00e3o e alertas entre diferentes equipes. Para automa\u00e7\u00e3o, est\u00e1 dispon\u00edvel uma API HTTP, e para integra\u00e7\u00f5es s\u00e3o utilizados tokens bearer e tokens de rota. <\/p>\n

O projeto pode ser aplicado como uma camada intermedi\u00e1ria entre sistemas de monitoramento e canais de notifica\u00e7\u00e3o: o Alertmanager ou Zabbix envia um evento para o IncidentRelay, ap\u00f3s o que o sistema determina a equipe, o plantonista atual, aplica regras de roteamento e envia a notifica\u00e7\u00e3o para o canal apropriado. Para incidentes n\u00e3o confirmados, podem ser realizados lembretes repetidos e escalonamentos para o pr\u00f3ximo participante da rota\u00e7\u00e3o.

\"IncidentRelay<\/center>
\"IncidentRelay<\/center>
\n
Fonte: opennet.ru<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

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[…]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":8,"featured_media":172751,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-172750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n","aioseo_head_json":{"title":"\ud83e\udd47IncidentRelay \u2014 sistema aberta para organiza\u00e7\u00e3o de plant\u00f5es e roteamento de notifica\u00e7\u00f5es | ProHoster","description":"Foi publicado o projeto IncidentRelay, que desenvolve um sistema aberto para a organiza\u00e7\u00e3o de plant\u00f5es, roteamento de notifica\u00e7\u00f5es e acompanhamento de incidentes, execut\u00e1vel em um servidor pr\u00f3prio (self-hosted).","canonical_url":"https:\/\/prohoster.info\/pt\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":null,"og:locale":"pt_PT","og:site_name":"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b","og:type":"article","og:title":"\ud83e\udd47IncidentRelay \u2014 \u043e\u0442\u043a\u0440\u044b\u0442\u0430\u044f \u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432 \u0438 \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 | ProHoster","og:description":"\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d \u043f\u0440\u043e\u0435\u043a\u0442 IncidentRelay, \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0449\u0438\u0439 \u043e\u0442\u043a\u0440\u044b\u0442\u0443\u044e \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0435\u0436\u0443\u0440\u0441\u0442\u0432, \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u043e\u0432\u0435\u0449\u0435\u043d\u0438\u0439 \u0438 \u0441\u043e\u043f\u0440\u043e\u0432\u043e\u0436\u0434\u0435\u043d\u0438\u044f \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432, \u0437\u0430\u043f\u0443\u0441\u043a\u0430\u0435\u043c\u0443\u044e \u043d\u0430 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u043c \u0441\u0435\u0440\u0432\u0435\u0440\u0435 (self-hosted).","og:url":"https:\/\/prohoster.info\/pt\/blog\/news\/incidentrelay-otkrytaya-sistema-dlya-organizaczii-dezhurstv-i-marshrutizaczii-opoveshhenij","og:image":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:secure_url":"https:\/\/prohoster.info\/wp-content\/uploads\/2021\/11\/logo-350.jpg","og:image:width":350,"og:image:height":350,"article:published_time":"2026-05-19T16:24:32+00:00","article:modified_time":"2026-05-19T16:24:32+00:00","article:publisher":"https:\/\/www.facebook.com\/prohoster","article:author":"https:\/\/www.facebook.com\/prohoster"},"aioseo_meta_data":[],"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/posts\/172750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/comments?post=172750"}],"version-history":[{"count":0,"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/posts\/172750\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/media\/172751"}],"wp:attachment":[{"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/media?parent=172750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/categories?post=172750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prohoster.info\/pt\/wp-json\/wp\/v2\/tags?post=172750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}