{"id":36806,"date":"2019-10-31T22:13:54","date_gmt":"2019-10-31T19:13:54","guid":{"rendered":"https:\/\/prohoster.info\/blog\/polycom-videoconference-solutions-vospominaniya-6-let-spustya-etap-2-chast-1-rmx1500\/"},"modified":"2019-10-31T22:13:54","modified_gmt":"2019-10-31T19:13:54","slug":"polycom-videoconference-solutions-vospominaniya-6-let-spustya-etap-2-chast-1-rmx1500","status":"publish","type":"post","link":"https:\/\/prohoster.info\/pt\/blog\/administrirovanie\/polycom-videoconference-solutions-vospominaniya-6-let-spustya-etap-2-chast-1-rmx1500","title":{"rendered":"Solu\u00e7\u00f5es de Videoconfer\u00eancia Polycom. Lembran\u00e7as 6 anos depois... Etapa 2. Parte 1. RMX1500","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p>Bom dia, colegas.<\/p>\n<p>Finalmente chegou o momento de cumprir a promessa e contar o que aconteceu e como tudo terminou. Pe\u00e7o desculpas pela demora.<\/p>\n<p>Haver\u00e1 2 partes:<\/p>\n<ul>\n<li>RMX1500<\/li>\n<li>CMA4000<\/li>\n<\/ul>\n<p>\nO texto abaixo conter\u00e1 muitas letras e pode causar uma avalia\u00e7\u00e3o equivocada da minha rela\u00e7\u00e3o com esta decis\u00e3o. No final, revelarei que tenho uma opini\u00e3o justa e positiva sobre a Polycom, apenas seus produtos n\u00e3o s\u00e3o para todos. Ent\u00e3o, aqui est\u00e1 a imagem para descrever a situa\u00e7\u00e3o:<\/p>\n<p><i>Incepto Ne Desistam<\/i><br \/>\n<img decoding=\"async\" alt=\"Solu\u00e7\u00f5es de Videoconfer\u00eancia Polycom. Lembran\u00e7as 6 anos depois... Etapa 2. Parte 1. RMX1500\" src=\"\/wp-content\/uploads\/2019\/08\/9f68cae32482dccb747f20ddc560ae00.jpg\" style=\"display:block;margin: 0 auto;\" \/><noindex><a rel=\"nofollow\" name=\"habracut\"><\/a><\/noindex><\/p>\n<h2>Pref\u00e1cio<\/h2>\n<p>\nEnt\u00e3o, lembrando. Em 2013 foi publicado <noindex><a rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/post\/201800\/\">artigo<\/a><\/noindex> sobre as dificuldades dos codecs de hardware da Polycom. A implementa\u00e7\u00e3o, na verdade, come\u00e7ou em 2011 e at\u00e9 2013 t\u00ednhamos 10 desses dispositivos em toda a R\u00fassia. A pr\u00f3xima pergunta foi: como organizar confer\u00eancias multiponto? Na teoria, 1 HDX 7000 existente com uma licen\u00e7a espec\u00edfica (e n\u00f3s a t\u00ednhamos) poderia reunir at\u00e9 4 pontos, e dois \u2014 at\u00e9 8 pontos (lembrando a piada sobre um marcador e dois marcadores), mas n\u00e3o estava muito claro como lidar com os usu\u00e1rios com laptops e como implementar pontes sem sobrecarregar os canais de comunica\u00e7\u00e3o).<\/p>\n<h2>Come\u00e7amos a fazer o bem<\/h2>\n<p>\nEnt\u00e3o, em 2013 decidimos adquirir o RMX1500 com 45 licen\u00e7as. Por que tantas? A Polycom \u00e9 bem astuta \ud83d\ude42<\/p>\n<ul>\n<li>1 licen\u00e7a != 1 participante<\/li>\n<li>1 licen\u00e7a = 1 fluxo de determinada largura.<\/li>\n<li>Voz = 1 fluxo. <\/li>\n<li>V\u00eddeo em qualidade SD = 1,5 fluxos ou licen\u00e7as<\/li>\n<li>HD = 3 licen\u00e7as. <\/li>\n<\/ul>\n<p>\nOu seja, no total, 45 licen\u00e7as nos permitiam reunir at\u00e9 15 salas de reuni\u00e3o (em uma ou diferentes salas). Al\u00e9m disso, pod\u00edamos nos conectar a outro RMX externo e reunir at\u00e9 30 usu\u00e1rios usando a tecnologia inovadora de cascata.<\/p>\n<p>Tive que ir a um treinamento, pois seria muito mais demorado dominar quase 1000 p\u00e1ginas do manual do administrador. Al\u00e9m disso, a equipe da Polycom fez tudo para que fosse conveniente para o administrador: <\/p>\n<ul>\n<li>Interface excelente e intuitiva<\/li>\n<li>Posicionamento l\u00f3gico das op\u00e7\u00f5es de configura\u00e7\u00e3o<\/li>\n<li>Mudan\u00e7a de configura\u00e7\u00f5es tabulares absolutamente segura<\/li>\n<li>Acesso imediato a logs detalhados<\/li>\n<li>Necessidade clara de 4 portas de rede (tudo bem documentado)<\/li>\n<li>Bom \u00edndice no manual permitindo encontrar respostas em 3 minutos<\/li>\n<li>A interface web funciona em todos os navegadores modernos<\/li>\n<\/ul>\n<p>\nEm geral, tudo \u00e9 claro. Digo que em 2013 j\u00e1 estava dif\u00edcil encontrar o Internet Explorer 8\u2026<\/p>\n<h2>Um pouco sobre a pregui\u00e7a<\/h2>\n<p>\nDurante o treinamento, todos os detalhes foram explicados e os cen\u00e1rios descritos, o integrador cumpriu sua tarefa. Mas o problema \u00e9 que os cen\u00e1rios de tribunais, servi\u00e7os de emerg\u00eancia e bancos n\u00e3o se adequam muito bem a uma organiza\u00e7\u00e3o jovem e em r\u00e1pido crescimento que \"precisa de tudo para ontem e por que n\u00e3o est\u00e1 pronto\".<\/p>\n<p>Como eu n\u00e3o sou f\u00e3 de suporte cont\u00ednuo, fiz algo que horrorizou os integradores tradicionais. Eu simplesmente criei 30 salas de todos os tipos e cores \u2014 com diferentes layouts, n\u00famero de participantes e qualidade, imprimi tudo para os neg\u00f3cios nas salas de reuni\u00f5es, coloquei em cat\u00e1logos de todos os HDX e disponibilizei na discagem r\u00e1pida. (A prop\u00f3sito, nossos funcion\u00e1rios conseguiram isso\u2026 mas discar *59# para proibir a entrada de estranhos se mostrou consideravelmente mais dif\u00edcil).<\/p>\n<p>Al\u00e9m disso, foi feito: <\/p>\n<ul>\n<li>tradu\u00e7\u00e3o para o russo de todos os IVR (oh sim, o fornecedor n\u00e3o est\u00e1 disposto a fornec\u00ea-los), ainda era mono 8bit wav, se n\u00e3o me engano<\/li>\n<li>substitui\u00e7\u00e3o das p\u00e1ginas de sauda\u00e7\u00e3o<\/li>\n<li>documenta\u00e7\u00e3o: para administradores, especialistas de servi\u00e7os e usu\u00e1rios (em 1 folha com imagens)<\/li>\n<li>Backup da configura\u00e7\u00e3o completa<\/li>\n<li>Contrato de suporte e atualiza\u00e7\u00f5es por 3 anos<\/li>\n<\/ul>\n<p>\nTudo foi organizado em uma pasta e devidamente entregue para opera\u00e7\u00e3o<\/p>\n<h2>Resultados<\/h2>\n<p>\nPolycom RMX1500 sobreviveu a:<\/p>\n<ul>\n<li>Videoconfer\u00eancia com um grande banco (foi t\u00e3o gentil quando o administrador da videoconfer\u00eancia desse banco, ao ouvir minha voz, disse \"pedi para me conectar com um especialista t\u00e9cnico\". No final, tudo funcionou, mas tivemos que ajustar o MTU \u2014 pois o conte\u00fado (tela de trabalho) n\u00e3o passava)<\/li>\n<li>2 mudan\u00e7as de datacenter (incluindo mudan\u00e7as intermunicipais no inverno)<\/li>\n<li>Uma placa de v\u00eddeo que falhou e um reset completo (em 2016. O mais engra\u00e7ado \u00e9 que um backup de 2012 ajudou)<\/li>\n<li>Log superlotado<\/li>\n<li>4 administradores de hardware e o servi\u00e7o de opera\u00e7\u00f5es (a estrutura organizacional mudou)<\/li>\n<li>3 mudan\u00e7as de endere\u00e7amento<\/li>\n<\/ul>\n<p>\nEm 6 anos, fizemos apenas 1 altera\u00e7\u00e3o \u2014 adicionamos conex\u00e3o com o CMA4000, que nos trouxe problemas em 2019, mas isso eu contarei na parte 2. <\/p>\n<h3>P.S.<\/h3>\n<p>\nA Polycom tem uma linha muito boa de hardware e software. Eles t\u00eam um \u00f3timo suporte, bons parceiros. O equipamento \u00e9 extremamente est\u00e1vel e resistente a falhas. Tudo \u00e9 maravilhoso. Pergunta: quanto voc\u00ea est\u00e1 disposto a pagar por isso e voc\u00ea realmente precisa desse n\u00edvel? Se voc\u00ea \u00e9 um banco, uma organiza\u00e7\u00e3o jur\u00eddica, um centro de emerg\u00eancia, uma empresa de infraestrutura respons\u00e1vel pela seguran\u00e7a (ferrovias, usinas nucleares) \u2014 ent\u00e3o sim, considere isso. Se voc\u00ea \u00e9 ainda jovem, n\u00e3o est\u00e1 planejando a longo prazo (5-10 anos), n\u00e3o sabe como seu neg\u00f3cio se desenvolver\u00e1, \u00e9 melhor desistir a tempo, limitando-se ao HDX e a uma solu\u00e7\u00e3o em nuvem.<\/p>\n<p>Esta \u00e9 a minha opini\u00e3o pessoal, baseada no posicionamento da Polycom no setor e na minha experi\u00eancia em uma empresa jovem.<\/p>\n<p>Obrigado pela aten\u00e7\u00e3o, prometo n\u00e3o desaparecer com a parte 2. <\/p>\n<p>Perguntas s\u00e3o bem-vindas!<br \/>\n<br \/>Fonte: <a content=\"nofollow\" rel=\"nofollow\" href=\"https:\/\/habr.com\/ru\/post\/462209\/\">habr.com<\/a><\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>\u0414\u043e\u0431\u0440\u044b\u0439 \u0434\u0435\u043d\u044c, \u043a\u043e\u043b\u043b\u0435\u0433\u0438. \u041d\u0430\u043a\u043e\u043d\u0435\u0446 \u043f\u0440\u0438\u0448\u043b\u043e \u0432\u0440\u0435\u043c\u044f \u0432\u044b\u043f\u043e\u043b\u043d\u0438\u0442\u044c \u043e\u0431\u0435\u0449\u0430\u043d\u0438\u0435 \u0438 \u0440\u0430\u0441\u0441\u043a\u0430\u0437\u0430\u0442\u044c, \u0447\u0435\u043c \u0432\u0441\u0435 \u044d\u0442\u043e \u043f\u0440\u043e\u0434\u043e\u043b\u0436\u0438\u043b\u043e\u0441\u044c \u0438 \u0437\u0430\u043a\u043e\u043d\u0447\u0438\u043b\u043e\u0441\u044c. \u041f\u0440\u0438\u043d\u043e\u0448\u0443 \u0438\u0437\u0432\u0438\u043d\u0435\u043d\u0438\u044f, \u0447\u0442\u043e \u0442\u0430\u043a \u0437\u0430\u0434\u0435\u0440\u0436\u0430\u043b\u0430\u0441\u044c. \u0411\u0443\u0434\u0435\u0442 2 \u0447\u0430\u0441\u0442\u0438: RMX1500 CMA4000 \u0422\u0435\u043a\u0441\u0442 \u043d\u0438\u0436\u0435 \u0431\u0443\u0434\u0435\u0442 \u0441\u043e\u0434\u0435\u0440\u0436\u0430\u0442\u044c \u043c\u043d\u043e\u0433\u043e \u0431\u0443\u043a\u0432 \u0438 \u043c\u043e\u0436\u0435\u0442 \u0432\u044b\u0437\u0432\u0430\u0442\u044c \u043d\u0435\u0432\u0435\u0440\u043d\u0443\u044e \u043e\u0446\u0435\u043d\u043a\u0443 \u043c\u043e\u0435\u0433\u043e \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f \u043a \u0434\u0430\u043d\u043d\u043e\u043c\u0443 \u0440\u0435\u0448\u0435\u043d\u0438\u044e. \u0412 \u0437\u0430\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0438 \u044f \u0440\u0430\u0441\u043a\u0440\u043e\u044e \u043c\u043e\u043c\u0435\u043d\u0442, \u0447\u0442\u043e \u043a Polycom \u044f \u043e\u0442\u043d\u043e\u0448\u0443\u0441\u044c \u0440\u043e\u0432\u043d\u043e \u0438 \u0445\u043e\u0440\u043e\u0448\u043e, [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":27573,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[688],"tags":[],"class_list":["post-36806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-administrirovanie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u0414\u043e\u0431\u0440\u044b\u0439 \u0434\u0435\u043d\u044c, \u043a\u043e\u043b\u043b\u0435\u0433\u0438. \u041d\u0430\u043a\u043e\u043d\u0435\u0446 \u043f\u0440\u0438\u0448\u043b\u043e \u0432\u0440\u0435\u043c\u044f \u0432\u044b\u043f\u043e\u043b\u043d\u0438\u0442\u044c \u043e\u0431\u0435\u0449\u0430\u043d\u0438\u0435 \u0438 \u0440\u0430\u0441\u0441\u043a\u0430\u0437\u0430\u0442\u044c, \u0447\u0435\u043c \u0432\u0441\u0435 \u044d\u0442\u043e \u043f\u0440\u043e\u0434\u043e\u043b\u0436\u0438\u043b\u043e\u0441\u044c \u0438 \u0437\u0430\u043a\u043e\u043d\u0447\u0438\u043b\u043e\u0441\u044c.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Yuri Gagarin\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/prohoster.info\/pt\/blog\/administrirovanie\/polycom-videoconference-solutions-vospominaniya-6-let-spustya-etap-2-chast-1-rmx1500\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.3\" \/>\n\t\t<meta property=\"og:locale\" content=\"pt_PT\" \/>\n\t\t<meta property=\"og:site_name\" content=\"ProHoster | \u041a\u0443\u043f\u0438\u0442\u044c \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 \u0445\u043e\u0441\u0442\u0438\u043d\u0433 \u0434\u043b\u044f \u0441\u0430\u0439\u0442\u043e\u0432 \u0441 \u0437\u0430\u0449\u0438\u0442\u043e\u0439 \u043e\u0442 DDoS, VPS VDS \u0441\u0435\u0440\u0432\u0435\u0440\u044b\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"\ud83e\udd47Polycom VideoConference Solutions. \u0412\u043e\u0441\u043f\u043e\u043c\u0438\u043d\u0430\u043d\u0438\u044f 6 \u043b\u0435\u0442 \u0441\u043f\u0443\u0441\u0442\u044f\u2026 \u042d\u0442\u0430\u043f 2. \u0427\u0430\u0441\u0442\u044c 1. 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