{"id":104435,"date":"2022-06-17T09:37:11","date_gmt":"2022-06-17T07:37:12","guid":{"rendered":"https:\/\/prohoster.info\/blog\/novosti-interneta\/kompaniya-grafana-otkryla-kod-sistemy-reagirovaniya-na-inczidenty-oncall"},"modified":"2022-06-17T09:37:11","modified_gmt":"2022-06-17T07:37:12","slug":"kompaniya-grafana-otkryla-kod-sistemy-reagirovaniya-na-inczidenty-oncall","status":"publish","type":"post","link":"https:\/\/prohoster.info\/ro\/blog\/news\/kompaniya-grafana-otkryla-kod-sistemy-reagirovaniya-na-inczidenty-oncall","title":{"rendered":"Compania Grafana a deschis codul sistemului de r\u0103spuns la incidente OnCall","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Compania Grafana Labs, care dezvolt\u0103 platforma de vizualizare a datelor Grafana \u0219i sistemul de monitorizare Prometheus, a anun\u021bat deschiderea codului surs\u0103 al sistemului de r\u0103spuns la incidente OnCall, destinat colabor\u0103rii \u00eentre echipele care se ocup\u0103 cu remedierea \u0219i analiza incidentelor. OnCall a fost anterior oferit ca un produs proprietar \u0219i a fost achizi\u021bionat de Grafana \u00een urma prelu\u0103rii companiei Amixr Inc. anul trecut. Codul proiectului este scris \u00een limbajul Python \u0219i este deschis sub licen\u021ba AGPLv3. <\/p>\n

Sistemul permite colectarea informa\u021biilor despre anomalii \u0219i evenimente din diverse sisteme de monitorizare, dup\u0103 care datele sunt grupate automat, se direc\u021bioneaz\u0103 notific\u0103ri c\u0103tre grupurile responsabile \u0219i se urm\u0103re\u0219te starea solu\u021bion\u0103rii problemelor. Este sus\u021binut\u0103 integrarea cu sistemele de monitorizare Grafana, Prometheus, AlertManager \u0219i Zabbix. Din informa\u021biile primite de la sistemele de monitorizare sunt filtrate evenimentele secundare \u0219i nesemnificative, se agreg\u0103 duplicatele \u0219i sunt excluse problemele care pot fi rezolvate f\u0103r\u0103 interven\u021bia uman\u0103. <\/p>\n

Evenimentele semnificative, cur\u0103\u021bate de zgomotul informa\u021bional inutil, ajung \u00een subsistemul de trimitere a notific\u0103rilor, care desemneaz\u0103 angaja\u021bii responsabili pentru solu\u021bionarea categoriilor de probleme identificate \u0219i trimite notific\u0103ri, lu\u00e2nd \u00een considerare programul lor de lucru \u0219i gradul de ocupare (se evalueaz\u0103 datele din calendarul-planificator). Se sus\u021bine rota\u021bia atribuirea incidentelor \u00eentre angaja\u021bi diferi\u021bi \u0219i escaladarea problemelor extrem de importante sau nerezolvate c\u0103tre al\u021bi membri ai echipei sau angaja\u021bi de nivel superior.

\"Compania<\/center> <\/p>\n

\u00cen func\u021bie de gravitatea incidentului, notific\u0103rile pot fi trimise prin apeluri telefonice, SMS, email, crearea de evenimente \u00een calendarul-planificator, mesagerii Slack \u0219i Telegram. De asemenea, \u00een Slack pot fi create automat canale pentru discutarea problemelor legate de solu\u021bionarea incidentului, la care se conecteaz\u0103 automat at\u00e2t angaja\u021bi individuali, c\u00e2t \u0219i \u00eentregi echipe. <\/p>\n

Sistemul ofer\u0103 posibilit\u0103\u021bi flexibile de extensie \u0219i personalizare (de exemplu, pentru preferin\u021bele personale se poate configura gruparea \u0219i rutarea evenimentelor, defini reguli \u0219i canale de livrare a notific\u0103rilor). Pentru integrarea cu sisteme externe, este furnizat un API \u0219i suport pentru Terraform. Gestionarea activit\u0103\u021bii se face prin intermediul interfe\u021bei web.

\"Compania<\/center>
\n
Sursa: opennet.ro<\/a> <\/p>","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u044f Grafana Labs, \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u044e\u0449\u0430\u044f \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0443 \u0432\u0438\u0437\u0443\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 \u0434\u0430\u043d\u043d\u044b\u0445 Grafana \u0438 \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u043c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433\u0430 Prometheus, \u043e\u0431\u044a\u044f\u0432\u0438\u043b\u0430 \u043e\u0431 \u043e\u0442\u043a\u0440\u044b\u0442\u0438\u0438 \u0438\u0441\u0445\u043e\u0434\u043d\u044b\u0445 \u0442\u0435\u043a\u0441\u0442\u043e\u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0440\u0435\u0430\u0433\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043d\u0430 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b OnCall, \u043f\u0440\u0435\u0434\u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u043e\u0439 \u0434\u043b\u044f \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f \u0441\u043e\u0432\u043c\u0435\u0441\u0442\u043d\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u044b \u043a\u043e\u043c\u0430\u043d\u0434 \u043f\u043e \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044e \u0438 \u0440\u0430\u0437\u0431\u043e\u0440\u0443 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432. OnCall \u0440\u0430\u043d\u0435\u0435 \u043f\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u043b\u0441\u044f \u0432 \u0444\u043e\u0440\u043c\u0435 \u043f\u0440\u043e\u043f\u0440\u0438\u0435\u0442\u0430\u0440\u043d\u043e\u0433\u043e \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0430 \u0438 \u0431\u044b\u043b \u043f\u0440\u0438\u043e\u0431\u0440\u0435\u0442\u0451\u043d Grafana \u0432 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0435 \u043f\u043e\u0433\u043b\u043e\u0449\u0435\u043d\u0438\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 Amixr Inc. \u0432 \u043f\u0440\u043e\u0448\u043b\u043e\u043c \u0433\u043e\u0434\u0443. \u041a\u043e\u0434 \u043f\u0440\u043e\u0435\u043a\u0442\u0430 […]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":104436,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[702],"tags":[],"class_list":["post-104435","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\n","aioseo_head_json":{"title":"\ud83e\udd47Compania Grafana a deschis codul sistemului de r\u0103spuns la incidente OnCall | ProHoster","description":"Compania Grafana Labs, care dezvolt\u0103 platforma de vizualizare a datelor Grafana \u0219i sistemul de monitorizare Prometheus, a anun\u021bat deschiderea codului surs\u0103 al sistemului de r\u0103spuns la incidente OnCall, destinat 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